Sayzia

2024 Kia Soul

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 29 owner complaints filed for this model year. This is the 15th highest complaint count among 16 Soul model years with reports.

Complaints by model year
  15. 29

Of the 2024 reports, 1 involved a fire.

Primary concernElectrical system9 reports · 31% of complaints
Owner complaints29Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Electrical system9
  2. Other or unspecified8
  3. Engine4
  4. Forward collision avoidance3
  5. Lane departure3
  6. Back over prevention2
  7. Exterior lighting2
  8. Power train2

Recalls and investigations

No safety recalls on file.

Representative owner complaints: forward collision avoidance

3 reports, newest first. Show all

  1. Lane departure, Forward collision avoidance, Apr 27, 2026

    Intermittent failure of multiple safety‑critical Advanced Driver Assistance Systems (ADAS) while driving. Forward collision avoidance, lane safety, and other driver‑assist features disable simultaneously without warning.

  2. Electrical system, Forward collision avoidance, Apr 23, 2026

    This 2024 Kia soul, 2 issues 1. the instrument cluster does not show, when turning the vehicle on the instrument cluster is blank, meaning I cannot see the speed limit, how much fuel or use any adaptive features, braking, lane departure, cruise control, etc ****this creates a dangerous situation and I do not believe the car is safe to drive**** I see there is a recall for this issue on 2023 models Kia 23V298000 Kia SC270 2. Intermittent window issues with the automatic windows, when opening from the driver side the windows will not come back up, have to pull over and turn vehicle on and off and /or try to close the windows from each door individually I called to report this to Kia at [XXX] and asked them to repair both and they were not much help, I asked this be reported and am not confident the person will actually do so They did tell me there were issues already noted which I requested be raised to a technical service bulletin or a recall and extend the warranty for all affected vehicles thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  3. Lane departure, Forward collision avoidance, Apr 13, 2025

    shortly after purchasing the car (06/2024) while driving (regardless of the weather or temperature, whether it’s day, night, hot, cold, etc) all of my dash warning lights come on, complete ADAS system malfunction. it shows a code for my front camera through the kia connect app and says it’s chasis related. i have taken my car in multiple times for this and i still leave with it the same day hours later. despite being told that both recommendations from my last service appointment had already been done, this is what i am left with. even after being involved in a front end collision, none of my safety features (that have never not been on) never came into play, emergency braking never happened. attaching most recent, first time addressing this issue was in august.