2024 Kia Soul

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 29 owner complaints filed for this model year. This is the 15th highest complaint count among 16 Soul model years with reports.

Complaints by model year
  1. 29

Of the 2024 reports, 1 involved a fire.

Primary concernElectrical system9 reports · 31% of complaints
Owner complaints29Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Electrical system9
  2. Other or unspecified8
  3. Engine4
  4. Forward collision avoidance3
  5. Lane departure3
  6. Back over prevention2
  7. Exterior lighting2
  8. Power train2

Recalls and investigations

No safety recalls on file.

Representative owner complaints: power train

2 reports, newest first. Show all

  1. Power train, Electrical system, Engine, Oct 6, 2025

    It started appearing to be electrical and ended in some type of engine/system emergency! I rented this vehicle through Avis and the first few days everything appeared ok, regarding the functionality vehicle. Mid-day on 10-4-25, I attempted to put groceries in the trunk, wouldn’t open. After 4 minutes, I gave up, assuming I’m doing something wrong.That evening, the gas mileage hadn’t moved remained at (90), the battery light, oil pan, mph:stuck on 23, and the rev stuck on 1.2, and the Odometer hasn’t changed. When I removed the key the dash board remained on and once I hit the lock button it turned off.10-5-25, I put gas in the car and the indicator marker never moved. I called to report these issues because my vehicle was not inspected before I left the lot. We canceled our paid trip and headed back to TX. While driving, the gas and oil pan light would turn on (2-3 min) then go off. While on the freeway, suddenly, the car shuts off. The best way I can describe it during the process is (sitting in a parked car with the ACC position) everything is working but the car isn’t “on”. Due to MPH being stuck at 23, I can say I was literally going the speed limit (60-65, flow of traffic) to 0! The phones were still charging, lights, and dashboard stayed lit, hazards light worked, and we literally rolled until the car stopped! Since this is a rental by law it should have been checked before handing me the keys. The employee handed me the keys and pointed to the car from his computer. As soon as I was aware it was a problem I called multiple times to report this. When the situation was not properly handled by Avis the first 4 times, I called the police. I requested to file a report and the officer did not show, however, Harris County sent a tow truck. I will be filling a police report in the morning. Although there is not a recall, I see there are social groups with similar issues in the Kia 2024 Sol! This was a lemon rental and the experience was traumatic!

  2. Power train, Other or unspecified, Engine, Apr 9, 2025, fire

    purchased 6-22-24 fire happened 8-14-24 at approximately 11pm, with approximately 2691 miles, fire started in engine compartment, car burned to ground, nothing left, approximately 2691 miles on vehicle. i was lucky to get out alive, i had to kick the doors open.