2025 Kia Soul

Problems, recalls and owner-reported issues

Exterior lighting is the leading concern among 12 owner complaints filed for this model year. This is the 16th highest complaint count among 16 Soul model years with reports.

Complaints by model year
  1. 12

Of the 2025 reports, 2 involved a crash. 1 person was injured.

Primary concernExterior lighting4 reports · 33% of complaints
Owner complaints12Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Exterior lighting4
  2. Other or unspecified3
  3. Forward collision avoidance2
  4. Lane departure2
  5. Service brakes2
  6. Air bags1
  7. Back over prevention1
  8. Engine1

Recalls and investigations

No safety recalls on file.

Representative owner complaints: forward collision avoidance

2 reports, newest first. Show all

  1. Lane departure, Back over prevention, Forward collision avoidance, May 29, 2026

    When pulling out of a parking spot all of collision responses started to flash. This included front collision, side collision and rear collision. The power steering no longer worked. I bought the car new in 11/05/2025. I only have 1,311 miles on the car. I did have an oil change done by the dealer about a week prior and the report showed no problems. I am now very concerned about driving it even after the car would be repaired. I will say that KIA America arranged for the tow back to the dealership and I was given a loaner car to use. I honestly feel this is a safety hazard. Regards, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  2. Air bags, Forward collision avoidance, Mar 24, 2026, crash

    Hit a deer. Airbag did not deploy or emergency braking system didn't come on. Police took pictures of car. The car is at the repair shop now. Insurance company hasn't stated if it will be totaled. There were no other problems prior to incident.