2023 Lexus RX 350
Problems, recalls and owner-reported issues
Power train is the leading concern among 65 owner complaints filed for this model year. This is the 2nd highest complaint count among 6 RX 350 model years with reports.
Of the 2023 reports, 5 involved a crash. 5 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
3 reports, newest first. Show all
Air bags, Forward collision avoidance, Apr 29, 2025, crash
My air bags did not deploy with a head on collision.
Air bags, Seat belts, Aug 21, 2024, crash
The contact loaned a 2023 Lexus RX 350. The contact stated that while driving with the cruise control feature set at 65 MPH, the vehicle was rear-ended, hit the median wall, and was then catapulted back into oncoming traffic. The contact stated that the driver's side air bag did not deploy however all the other air bags did deploy as intended. In addition, the contact stated that the front driver-side seat belt failed to secure the driver during the incident. The contact sustained shoulder, hip, leg, and arm injuries and the front passenger sustained left arm injuries. Medical attention was received via the hospital for both occupants. A police report was filed. The vehicle was towed to a tow lot where it was deemed totaled. The manufacturer was not notified of the failure. The failure mileage was approximately 7,000.
Air bags, Jun 12, 2023, crash
The contact owns a 2023 Lexus RX 350H. The contact stated that while driving at an unknown speed, when a vehicle on the shoulder, to the right suddenly began to cross in front of their vehicle to get to the median. This caused the contact's vehicle to T-bone the corner of their vehicle. The front passenger side fender had been damaged causing the door to no longer open. No air bags deployed. There were no injuries and no medical attention was needed. A police report was filed. The vehicle was able to be driven from the crash. The vehicle had not been taken for diagnosis or repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 26,000.