2024 Lexus RX 350
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 57 owner complaints filed for this model year. This is the 3rd highest complaint count among 6 RX 350 model years with reports.
Of the 2024 reports, 1 involved a crash. 6 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: structure
3 reports, newest first. Show all
Structure, Other or unspecified, Nov 8, 2025
The moonroof spontaneously shattered while driving on the freeway at night. This limit the speed to less than 20 mph since the moonroof continued to shatter at a higher speed.
Structure, Nov 26, 2024
The material (most likely) plastic used as a trim on the vehicle is melted or started to melt. This is the trim (b-pilar) between the driver's door and the rear passenger's door. We believe the quality of the material used for the trim is defective and should be addressed by the manufacturer.
Electrical system, Structure, Oct 3, 2024
Mileage 3445, vehicle age 3.5 months. Car located in home garage with doors unlocked. Car Locked itself making entry impossible. All systems refused to open with “clicker” or mechanical key. Possibly battery issue. Four (4) different tow truck drivers over 4 days could not gain entry. Safety hazard as a child or disabled person could have been locked inside. Tow driver could not “pop” the door lock. Despite pulling up on the inside handle, the door would not open. Towed to dealer. Thus far dealer has no solution. Dealer said they are contacting Lexus. No warning lights, etc. Vehicle is a plug-in hybrid. Drive Battery was at 100%.