2025 Lexus RX 350
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 20 owner complaints filed for this model year. This is the 6th highest complaint count among 6 RX 350 model years with reports.
Of the 2025 reports, 5 involved a crash. 2 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: engine
4 reports, newest first. Show all
Power train, Engine, Fuel/propulsion system, Jul 13, 2026, crash
Car unintentionally accelerated striking a garage door and parked car.
Service brakes, Engine, Forward collision avoidance, Apr 16, 2026, crash
On April 1, 2026, while pulling into a parking space at our church, I was applying the brake when the vehicle suddenly and forcefully surged forward without warning. The unintended acceleration was intense and unexpected, occurring despite continuous braking input. This resulted in the vehicle striking the building and causing significant damage to both the vehicle and the structure. This incident has occurred twice within a 10 day period, both times during low-speed parking/stopping maneuvers. There were no warning lights, alerts, no automatic emergency braking engagement, no air bag deployment, or prior indications of malfunction. I did report this to the police and they filed an Incident Report. Lexus was notified and an independent analysis engineer examined the data from the vehicle's CDR System. This report was sent to me and to Lexus.
Electrical system, Exterior lighting, Engine, Nov 30, 2025
I bought this vehicle last Thursday, The new Lexus we only drove it three times, but all power down. The first time we were about to go to work, the whole vehicle no power, so I checked the battery, it was 10 Volts, so I used my CRV battery turned on Rx350, it's working, Second time, when I arrived my work place, I turned off the new vehicle, The Whole power down again, After I checked the battery, it showed 12 Volts, after I checked the battery, the power came back. The third time, After working, I got totally locked outside the RX350, I tried so so many times, The Whole power was gone again, so I broke the handle and used the key get into the car, and checked the battery, still 12 volts, after my checking battery, the power back again! So I am sure it's not only the battery problem, but also Power management module something wrong with it, or a module named 89690-0E011 Is damaged , I am very sure the new RX350h needs very very professional technician repair, This vehicle has serious safety hazards and poses a threat to life and safety.
Service brakes, Hydraulic, Engine, May 19, 2025
The contact owns a 2025 Lexus RX350H. The contact stated that while coming to a stop, the brake pedal and accelerator pedal were both depressed simultaneously. The contact stated that there was a loud sound coming from the engine compartment. There was no warning light illuminated. The contact forcefully depressed the brake pedal to stop the vehicle. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 119.