2013 Mazda CX-5
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 194 owner complaints filed for this model year. This is the 4th highest complaint count among 14 CX-5 model years with reports.
Of the 2013 reports, 6 involved a crash and 1 involved a fire. 8 people were injured.
What owners report most often
Recalls and investigations
Structure, body, hatchback/liftgateSep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Campaign 16V644000 on NHTSA.gov
Representative owner complaints
194 reports, newest first.
Service brakes, Jul 30, 2014
OUR COMPANY OWNS TWO MAZDA CX5S, MODEL YEARS 2013 WITH 22,500 MILES AND 2014 WITH 13,000 MILES. ON BOTH CARS THE REAR BRAKES AND ROTORS HAVE COMPLETELY WORN DOWN. WHEN WE HAD THE 2013 SERVICED, ONLY THE BRAKES COULD BE REPLACED BECAUSE THE ROTORS WERE ON NATIONAL BACK ORDER. *TR
Service brakes, Jul 25, 2014
REAR BRAKE PADS AND ROTORS COMPLETELY WORN, CALIPERS STICKING BEFORE 40,000 MILES WERE EVEN ON THE CAR. BACK UP CAMERA STOPPED WORKING AROUND 34000 MILES.. DEALER SAID THERE IS A PIN HOLE IN CAMERA. *TR
Visibility, Structure, Jul 10, 2014
WE BOUGHT OUR CX-5 IN APRIL 2013. LAST NIGHT WHEN I WENT TO GET IN MY CAR I NOTICED A CRACK IN THE BOTTOM MIDDLE OF THE WINDSHIELD ITS ABOUT 12 INCHES LONG AND CURVES LIKE A HOOK. WHEN I PARKED MY CX-5 THERE WAS NO CRACK. WHEN WE CALLED DEALER WHERE WE BOUGHT THE CAR HE STATED "A ROCK HIT IT" WITHOUT EVEN LOOKING AT THE CRACK. MY HUSBAND LET HIM KNOW THAT A ROCK DID NOT HIT THE WINDSHIELD AS IT WAS SITTING IN OUR YARD. I AM WORRIED THAT IF I TAKE MY CAR UP TO THE DEALERSHIP THEY WILL DO THE PEN TEST AND STATE THAT IT WAS CAUSED BY A ROCK. THERE ARE NO STARS OR CHIPS ON THE WINDSHIELD. WOULD LIKE TO KNOW IF THERE IS A WAY TO CONFIRM THIS CRACK BEFORE THEY DO A PEN TEST? *TR
Service brakes, Jun 24, 2014
BRAKE PADS WERE WORN THROUGH AT 18 MONTHS. IT WAS NEVER CAUGHT ON INSPECTION AND THE MECHANIC SAID THEY WOULD HAVE FAILED COMPLETELY SOON. THERE IS NO REASON A CAR SHOULD WEAR THROUGH THE BRAKES IN A YEAR AND A HALF. MAZDA DID NOT CARE. *TR
Service brakes, Jun 24, 2014
I WAS DRIVING MY CAR AND FELT A STRONG SHIMMYING IN THE STEERING WHEEL. I TOOK THE CAR TO MY NEIGHBORHOOD GARAGE WHERE THEY DISCOVERED THAT BOTH THE FRONT AND REAR BRAKES WERE COMPLETELY SHOT. AS THIS WAS EXTREMELY UNUSUAL GIVEN THE MILEAGE AND THE FACT THAT IT WAS A NEW CAR, THEY CALLED A MAZDA DEALER WHO AGREED TO FIX THE REAR BRAKES AT NO CHARGE BUT REFUSED TO FIX THE FRONTS. THEY CLAIMED THAT THERE WAS A SERVICE BULLETIN FOR THE REARS. AFTER THEY FIXED THE REPAIR BREAKS, THE CAR WAS STILL UNDRIVEBLE DUE TO SHIMMYING. I TOOK IT TO A BREAK SHOP AND PAID TO HAVE IT REPAIRED. THEY SAID THEY HAD NEVER SEEN ROTORS SO WARPED AND GAVE THEM BACK TO ME TO SHOW ANYONE WHO MIGHT CARE. *TR
Electrical system, Jun 19, 2014
THE 1ST INCIDENT WAS ABOUT 3 MONTHS AFTER PURCHASING THE CAR IN 2012, DRIVING UP MY BLOCK THE CAR ALL OF A SUDDEN LOST POWER AND ALL THE DASH LIGHTS CAME ON. I COULD NOT GO FASTER THAN 5MPH AND DROVE BACK HOME. THE NEXT DAY CAR RAN FINE AND I BROUGHT IT FOR SERVICE WHERE THEY FOUND NOTHING WRONG AND NO ERRORS ON THE COMPUTER. I HAVE HAD THIS CAR FOR ALMOST TO YEARS AND IT IS VERY UNSAFE. THE ENGINE CONSTANTLY REV'S FOR NO REASON AND I HAVE TO APPLY THE BRAKES TO SLOW DOWN. THEN FREQUENTLY WHEN YOU WANT TO ACCELERATE ESPECIALLY ENTERING A HIGHWAY, THE CAR JUST DOES NOT SPEED UP OR DRIVING ON THE HIGHWAY AND THE CAR SUDDENLY SLOWS DOWN BY ITSELF. THE CAR FREQUENTLY FEELS LIKE YOU CANNOT STOP WHEN APPLYING BRAKES THAT IF I HAD TO STOP QUICKLY I WOULD CRASH! MANY TIMES SITTING AT A LIGHT WITH FOOT ON BRAKE, I HEAR A THUMP AND THE CAR SURGES FORWARD, LUCKILY IT HAS NOT CAUSED ME TO HIT ANOTHER CAR OR PERSON. THE TIRE PRESSURE LIGHT CAME ON AND WOULD NOT GO OFF ABOUT A YEAR AGO, I BROUGHT IT IN FOR SERVICE WHERE THEY RESET IT, WITHIN A MONTH IT WAS BACK ON AGAIN AND NEVER SHUTS OFF UNLESS RESET. I AM ACTUALLY GOING TO LOOK FOR A NEW NON MAZDA CAR THIS WEEKEND AND TRADING THIS CAR IN BECAUSE IT IS JUST TOO UNSAFE TO DRIVE. THIS REALLY IS A SHAME!! *TR
Vehicle speed control, Engine, May 21, 2014
WAS DRIVING NORMALLY WHEN ALL OF THE SUDDEN ENGINE LIGHT CAME ON AND OTHER LIGHTS IN THE CLUSTER CAME ON AND THE VEHICLE DID NOT SHIFT. COULD NOT PASS 20 MPH. HAD TO STOP THE CAR AND TURN IT OFF, LATER TURN IT ON AND JUST THE ENGINE LIGHT WAS LIT. AFTER GETTING HOME AND LETTING THE CAR COOL DOWN THE PROBLEM WENT AWAY. *TR
Power train, May 19, 2014
THIS VEHICLE WHEN STOPPED AT A STOP LIGHT, SUDDENLY TRIED TO ACCELERATE THEN A LOUD THUMP AND JOLT (AS IF SOMEONE RAN INTO THE REAR OF THE VEHICLE). THIS HAPPEND IN FEB 2013 (TWO TIMES) (DEALER COULD NOT FIND ANY PROBLEM) THEN AGAIN IN MAY 2014. DEALER STATED SAME PROBLEM IN ANOTHER MODEL AND ALL THEY COULD DO IS UPDATE THE COMPUTER PROGRAM. THEY COULD NOT GUARANTEE THIS WOULD FIX THE PROBLEM. *JS
Steering, Apr 24, 2014
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE TIRE PRESSURE MONITOR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TPMS WAS RESET AND NO FAILURE WAS FOUND. THE FAILURE RECURRED FIVE TIMES. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE MILEAGE OF THE FAILURE WAS 100.
Electrical system, Vehicle speed control, Apr 18, 2014
CAR FAILS TO START X 2 BUT THEN STARTS. BRIEFLY, ACCELERATE CAR AS I MERGE ON THE FWY. CAR BEGINS DECELERATING, LURCHING SO I STRUGGLE TO STEER TO THE SIDE OF THE FWY. MANY WARNING LIGHTS FLASHING, NO BRAKES, NO STEERING ABILITY. TURN OF CAR. TRY BUT UNABLE TO TURN ON CAR. CALL TOWED. MECHANICS SAY CAR STARTS RIGHT UP AND NOTHING WRONG. FUNKY OTHER LITTLE THINGS LIKE, I OPEN REAR HATCH TO PUT ITEM IN CAR (KEYS ARE IN HOUSE). ATTEMPT TO CLOSE HATCH BUT IT WON'T LATCH. OBTAIN REMOTE AND TRY TO USE IT TO ENGAGE LATCH. NO LUCK. LAST MONTH, CAN'T START CAR. CALL AAA, TECHNICIAN STARTS CAR BUT SAYS TO REPLACE BATTERIES IN REMOTE. TAKE TO DEALER. BATTERIES FINE AND NO FINDINGS. 4/17/14 START CAR AND PROCEED TO BACK UP. ALL WARNING LIGHTS ARE ON. UNABLE TO STEER OR DEPRESS BRAKES. TURN OFF CAR. ONE HOUR LATER, CAR STARTS AND ALL IS COPACETIC. *TR
Service brakes, Apr 4, 2014, crash
TL* THE CONTACT OWNS A 2013 MAZDA CX5. THE CONTACT STATED THAT WHILE BRAKING FOR AN APPROACHING INTERSECTION, THE BRAKES DID NOT RESPOND. THE VEHICLE CONTINUED TO TRAVEL AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE MANUFACTURE WAS NOTIFIED OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 35,000.
Power train, Mar 20, 2014
WHILE DRIVING AT 50MPH MY VEHICLE SUDDENLY SLOWED DOWN TO 5MPH. LUCKILY FOR ME NO CARS WERE BEHIND ME WHEN THIS HAPPENED BECAUSE I'M PRETTY SURE I WOULD HAVE BEEN REAR-ENDED. SOON AFTER THIS HAPPENED I LOOKED AT MY DASH BOARD TO SEE IF ANY WARNING LIGHTS WERE ON BUT THERE WAS NOTHING. SO THEN I CONTINUED TO DRIVE TO A SIDE STREET ALL WHILST PRESSING THE ACCELERATOR WITH NO RESPONSE. ONCE I TURNED ON TO A SIDE STREET AN ATTEMPTED TO PULL OVER THE VEHICLE SUDDENLY ACCELERATED, WHICH I WAS NOT EXPECTING TO HAPPEN. AT THIS POINT I HAD TO SLAM ON MY BRAKES AND PLACED IT ON PARK. AFTER GETTING OVER THE FEAR OF DRIVING MY VEHICLE I WAS ABLE TO DRIVE IT HOME, BUT NOT WITHOUT HAVING MY VEHICLE DRAMATICALLY SLOW DOWN AGAIN WHILE DRIVING UP MY DRIVEWAY. *TR
Power train, Mar 17, 2014
DRIVING WITH CRUISE ON AT APPROX 68MPH, CAR SUDDENLY SLOWED, THE TRACTION CONTROL LIGHT WAS SOLID AMBER, THE TPMS WAS FLASHING AMBER. PULLED TO SIDE OF HIGHWAY, SHUT OFF VEHICLE, RESTARTED AND TCS, TPMS, CEL, AND AT LIGHTS WERE ILLUMINATED. CALLED MAZDA CUST SERV AND DUE TO MILEAGE UNABLE TO TOW - SPENT 2 HRS AT TOP OF HILL ON SIDE OF HIGHWAY ROAD WAITING ON TOW (PAID OUT OF PERSONAL POCKET). COMPLEMENTARY TOW FROM HOUSE TO DEALERSHIP - TOLD TODAY (3/17) THAT THE TRANSMISSION WAS BAD AND NEEDED REPLACED. DUE TO MILEAGE, WAS OUT OF WARRANTY BUT MAZDA WOULD HELP COVER COST OF TRANS IF I PAID INSTALL. LOOKING TO BE OUT $1,100+ OF MY OWN MONEY TO GET VEHICLE BACK. THE EXACT SAME THING HAPPENED 16 MONTHS PRIOR IN NOV, 2012 WHEN THE VEHICLE HAD 27,000-ISH MILES ON IT AND NO ISSUES WERE "FOUND" AT THAT TIME. HAVE HARD TIME BELIEVING THAT THE TWO ARE NOT RELATED GIVEN THE FAILURE MODE IN BOTH INSTANCES WAS THE SAME. BASICALLY WISHING I HAD GONE WITH A DIFFERENT MODEL NOW THAT I HAVE READ THIS HAS HAPPENED TO SEVERAL OTHERS. THIS NEEDS TO BE LOOKED AT FOR A RECALL - BLOG INDICATES THAT SOME BEING TOLD IT IS A TRANSMISSION VALVE NEEDING REPLACED, SOME NOT HAVING ISSUE FOUND, TRANSMISSION NEEDS REPLACED, ETC. I BELIEVE THIS IS A FAULTY DESIGN AND PUTS CONSUMERS AT RISK IF THE VEHICLE SUDDENLY DECELERATES ON A BUSY HIGHWAY, OR AS ANOTHER HAS REPORTED WHEN THEY WERE IN A TUNNEL. I HAVE BEEN LUCKY BOTH TIMES FOR ME HAVE BEEN ON A LESS-THAN-BUSY HIGHWAY. PLEASE RECALL THIS VEHICLE FOR THE TRANSMISSION!!! *TR
Service brakes, Hydraulic, Mar 14, 2014
TL* THE CONTACT OWNS A 2013 MAZDA CX5. THE CONTACT STATED THAT THE REAR BRAKES FAILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO ADVISED THAT THE REAR BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS AWAITING REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 31,800 THE CONSUMER REQUESTED TO HAVE THE COMPLAINT CANCELLED. THE REAR BRAKES WERE CHECKED AND THEY WERE IN GOOD CONDITION. UPDATED 05.13.14
Fuel/propulsion system, Mar 8, 2014
I ONCE REPORTED MY VEHICLE HESITATING GOING UP OUR DRIVEWAY AND THE CHECK ENGINE LIGHT COMING ON. AFTER A WEEK AT THE DEALERSHIP SERVICE DEPARTMENT, THE SERVICE DEPT. MANAGER ASK WHAT TYPE OF GAS WE USED. MY HUSBAND ALWAYS USES ETHANOL FREE GAS, BUT A COUPLE OF TIMES WE WEREN'T CLOSE TO A STATION THAT SOLD ETHANOL FREE GAS, SO WE HAD TO BUY WHAT WE COULD FIND. WE WERE TOLD THAT USING GASOLINE WITH ETHANOL IS WHAT IS CAUSING ALL THE PROBLEMS. HE SAID TO NEVER USE GAS WITH ETHANOL IN IT. MY HUSBAND ALWAYS USES ETHANOL FREE GAS, BUT A COUPLE OF TIMES WE WEREN'T CLOSE TO A STATION THAT SOLD ETHANOL FREE GAS, SO WE HAD TO BUY WHAT WE COULD FIND. I WONDER IF ALL THE COMPLAINTS ABOUT STALLS, LUNGES, ETC., ARE DUE TO THOSE WHO HAVE HAD THE ISSUES WERE USING GAS WITH ETHANOL IN IT? HAD I KNOWN THAT I WOULD ALWAYS HAVE TO USE THAT TYPE OF GAS IN MY VEHICLE, I WOULD HAVE NOT PURCHASED IT. I'M VERY UNHAPPY ABOUT THIS AND IT IS INFORMATION THAT SHOULD HAVE BEEN GIVEN BY THE DEALERSHIP SELLING THE CAR. AND IF THEY DIDN'T KNOW THAT AT THE TIME BECAUSE IT IS A NEW VEHICLE, THEY SHOULD GIVE YOU THE OPTION TO SELL THE VEHICLE BACK TO THEM. I'M AFRAID I WON'T ALWAYS BE NEAR A STATION THAT SELL THIS SPECIFIC TYPE OF GAS, AND I DON'T WANT TO KEEP GOING THRU THIS, ESPECIALLY WHEN THE WARRANTY IS OUT. IT DEFINITELY NEEDS LOOKING INTO! *TR
Vehicle speed control, Engine, Feb 13, 2014
WAS PASSING A SEMI-TRUCK FULL THROTTLE ON A HILLY 2 LANE ROADWAY.....ENGINE SHUT DOWN AND MULTIPLE DASH WARNING LIGHTS CAME ON....WAS ABLE TO COAST TO A SAFE STOP AND TURNED OFF IGNITION AND RESTARTED VEHICLE. VERY SCARY!! TOOK THE VEHICLE TO THE DEALER AND THEY COULD NOT FIND A PROBLEM. *TR
Engine and engine cooling, Power train, Feb 1, 2014
CX-5 VEHICLE EXPERIENCED A DANGEROUS LOSS OF ENGINE/TRANSMISSION POWER SHORTLY AFTER ACCELERATING FROM A FULL STOP AT A STOPLIGHT. SEVERAL CONSOLE WARNING LIGHTS ILLUMINATED INCLUDING AT, TPMS, CEL, & TCS. ANOTHER ACCELERATING VEHICLE DIRECTLY BEHIND CX-5 NARROWLY AVOIDED REAR ENDING THE CX-5. CX-5 SLOWED DOWN TO LOW GEARS/RPMS AND CAME TO A FULL STOP. DRIVER TURNED OFF THE VEHICLE, AND THEN RE-STARTED IT. ONLY WARNING LIGHT REMAINED ILLUMINATED WAS THE CEL. VEHICLE ENGINE/TRANSMISSION WOULD NOT SHIFT PAST LOW SPEED GEARS. VEHICLE WAS TOWED TO MAZDA DEALERSHIP WHERE CEL CODES INDICATED SHIFT MALFUNCTION AND SHIFT TIME ERRORS. MAZDA AUTHORIZED REPAIR PROCEDURE INCLUDED REPLACING VALVE BODY AND RESETTING ADAPTIVE DRIVING SYSTEM COMPUTER. *TR
Power train, Electronic stability control (ESC), Jan 16, 2014
THE TRACTION CONTROL LIGHT CAME ON AND THE TIRE PRESSURE MONITOR LIGHT BEGAN TO FLASH. IT FELT LIKE CAR HAD DOWNSHIFTED A COUPLE OF GEARS. I LOST FORWARD POWER IN ALL GEARS (ENGINE REVVED, BUT NO POWER TO WHEELS THROUGH TRANSMISSION). FORTUNATELY WE WERE JUST TURNING INTO AN ALLEY, SO WAS ABLE TO PARK CAR OFF A MAIN STREET. FINALLY WERE ABLE TO GET IT TO GO INTO REVERSE TO PARK IT BRIEFLY. TURNED CAR OFF THEN BACK ON AGAIN AND ALL LIGHTS ON DASH WERE NORMAL AND TRANSMISSION WOULD ENGAGE IN FORWARD GEARS AGAIN. DROVE THE 7 MILES TO MY HOUSE WITH NO PROBLEMS. CALLED DEALER AND THE SHOP SAYS THEY HAVE NEVER HEARD OF SUCH A PROBLEM. COULD HAVE BEEN BAD IF THIS HAPPENED IN RUSH HOUR TRAFFIC. *TR
Power train, Engine, Nov 29, 2013
OUT OF THE BLUE, I STARTED MY VEHICLE TO GO TO WORK AND THE CHECK ENGINE LIGHT WAS ON. I READ IN THE MANUAL THE GAS LID COULD BE LOOSE, BUT I CHECKED IT AND IT WAS FINE. MY HUSBAND TOOK IT TO THE DEALERSHIP AND THEY HOOKED IT UP TO SEE WHAT THE PROBLEM WAS, AND THEY SAID IT WAS A MISS IN THE ENGINE, AND HE'D HAVE TO LEAVE IT WITH THEM SO THEIR TECH TEAM TO TRY AND GET TO THE ROOT OF THE PROBLEM. I HAD FELT HESITATIONS BEFORE WHILE COMING UP OUR DRIVEWAY, WHICH IS PRETTY STEEP. IT'S LIKE IT WOULD ALMOST STOP THEN LUNGE FORWARD PRETTY QUICK. IT ALSO HAS FELT LIKE IT WASN'T CHANGING GEARS AT TIMES, LIKE IT NORMALLY WOULD. THIS JUST HAPPENED RANDOMLY. *TR
Power train, Electrical system, Engine, Nov 13, 2013
WHILE DRIVING ON THE HIGHWAY, THE VEHICLE VERY SUDDENLY DECELERATED (FROM ABOUT 55 TO 40), ALMOST AS IF IT SLIPPED BACK A COUPLE OF GEARS- IT WAS A JARRING AND IMMEDIATE LOSS OF POWER, AND I COULD HEAR THE ENGINE STRAIN AS IF IT WAS FORCED INTO A LOWER GEAR. THE TRACTION CONTROL SYSTEM AND TIRE PRESSURE MONITORING DASHBOARD LIGHTS CAME ON, AND THE CHECK ENGINE LIGHT BEGAN FLASHING. I LOST ABILITY TO ACCELERATE ABOVE MAYBE 1K OR 1.5K RPMS. WHEN I SLOWED THE CAR DOWN AND DROVE TO A PLACE I COULD SAFELY PULL OVER, THE CAR WAS SPUTTERING AND TREMBLING AGGRESSIVELY WITH EACH PUSH OF THE GAS PEDAL. WHEN I FINALLY DID STOP, I POWERED OFF THE VEHICLE AND CHECKED THE TIRES - ALL OF WHICH WERE FINE. I TURNED THE CAR BACK ON AND IT BEHAVED NORMALLY, ALL THE ERROR LIGHTS WERE CLEARED. I EVEN DROVE IT QUITE SOME DISTANCE TO THE DEALER FOR MAINTENANCE. THE SERVICE CENTER SAID THEY HAVE NEVER HEARD OF THIS TYPE OF INCIDENT. A QUICK WEB SEARCH, HOWEVER, INDICATES THAT OTHERS HAVE EXPERIENCED THIS VERY SAME ISSUE. THIS IS A NEW (6 MONTHS) 2013 MAZDA CX-5 WITH AROUND 6000 MILES. *TR
Power train, Engine, Nov 11, 2013
DRIVING ON A SIDE STREET, I FELT A CLUNK THROUGH THE GAS PEDAL AND THE RPM'S NOSED DIVED TO AROUND 1500. SNAILED IT OVER TO THE SHOULDER, PUT IN PARK, STEPPING ON THE GAS WOULD REV UP TO 2000 THEN DROP TO 1500 ON IT'S OWN REGARDLESS OF GAS PEDDLE POSITION. IN PARK, SHUT OFF, RESTARTED, LOTS OF PRETTY LIGHTS ON THE DASH (AT, TIRE PRESSURE, ENGINE, TRACTION CONTROL, PLUS OTHERS), NO CHANGE, RPM TO 2000 THEN DROP TO 1500. STILL IN PARK, SHUT DOWN, RESTARTED AGAIN, RPM'S WERE NORMAL BUT NO FORWARD GEARS IN AUTO OR AUTO-MANUAL (COULD SHIFT TO 'D' OR +/- BUT WOULDN'T ENGAGE). WHILE IN 'D' WAS ABLE TO REV ENGINE BUT TRANSMISSION OBVIOUSLY NOT ENGAGED AT ALL. REVERSE WORKED FINE, SHIFTED BACK TO 'D' BUT STILL NO RESPONSE. CHECK ENGINE LIGHT ON. SHUT DOWN A 3RD TIME AND RESTARTED. CHECK ENGINE ON BUT RPM AND TRANSMISSION NORMAL. DROVE TO DEALER AND DROPPED IT OFF. SERVICE DEPT. CALLED LATER TO SAY ORDERING A VALVE BODY FOR TRANSMISSION. *TR
Structure, Visibility/wiper, Nov 8, 2013
WALKED OUT TO CRACKED WINDSHIELD (1/4 WAY ACROSS VEHICLE) 6 MONTHS AFTER PURCHASED. WAS TOLD BY DEALER WOULD NOT COVER UNDER WARRANTY BECAUSE OF SMALL NICK AT END OF CRACK WAS THICKER THAN DOLLAR BILL. 4 MONTHS LATER, DISCOVERED CHIP IN WINDSHIELD. DURING FIX, CRACK PROTRUDED FROM CHIP AND WHOLE WINDSHIELD HAD TO BE REPLACED AGAIN. *TR
Power train, Nov 5, 2013
2013 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO VEHICLE DECELERATED WHILE DRIVING AND TIRE PRESSURE SENSOR WARNING LIGHT,TRACTION CONTROL WARNING LIGHT, CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT CAME ON. *SMD THE DEALER ONLY ON REPLACED THE AUTOMATIC TRANSMISSION FLUID. THE CONSUMER REQUESTED TO HAVE THE TRANSMISSION VALVE BODY REPLACED, AS FLUSHING THE FLUID, WAS ONLY A TEMPORARY FIX.
Engine, Oct 20, 2013
I TRIED TO TURN ON MY CAR BUT THE BATTERY WAS DEAD FOR NO REASON (DID NOT LEAVE THE CAR OR STEREO ON). AFTER I JUMPED THE BATTERY AND GOT THE CAR RUNNING THE ENGINE SOUNDED DIFFERENT AND THE ENGINE WOULD BARELY MOVE THE CAR. I LET THE BATTERY CHARGE FOR A WHILE AND TRIED TO DRIVE THE CAR AGAIN AND IT WILL HAD NO POWER COMING FROM THE ENGINE, IT WOULD ONLY GO MAYBE 20 MPH. I DROVE HOME TAKING BACK ROADS BECAUSE I COULD NOT MAINTAIN ENOUGH SPEED TO TAKE A MAIN ROAD. I PLAN ON CONTACTING MAZDA TOMORROW TO FIGURE OUT WHAT TO DO NEXT TO FIX THIS. *TR
Structure, Visibility/wiper, Oct 14, 2013
BOTH REAR VIEW MIRRORS VIBRATE AT SPEEDS IN EXCESS OF 30 MPH. ON HIGHWAYS THE VIBRATING IS SO INTENSE THE MIRRORS ARE NEARLY USELESS AS USING THEM CAN BE NAUSEATING. THE DRIVER SIDE MIRROR VIBRATES MORE THAN THE PASSENGER SIDE MIRROR, BUT BOTH NOTICEABLY VIBRATE. *TR