2014 Mazda CX-5
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 377 owner complaints filed for this model year. This is the 2nd highest complaint count among 14 CX-5 model years with reports.
Of the 2014 reports, 7 involved a crash. 6 people were injured.
What owners report most often
Recalls and investigations
Structure, body, hatchback/liftgateSep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Campaign 16V644000 on NHTSA.gov
SteeringApr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Campaign 16V203000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, filler pipe and capFeb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Campaign 16V064000 on NHTSA.gov
Visibility, windshieldJan 19, 2016
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Campaign 16E002000 on NHTSA.gov
Representative owner complaints: visibility
80 reports, newest first. Show all
Visibility/wiper, Jul 15, 2014
DRIVING ON A GRAVEL ROAD AT LOW SPEED WHEN A PIECE OF DEBRIS KICKED UP FROM AN ONCOMING VEHICLE (ALSO ABOUT 25 MPH) CRACKED THE WINDSHIELD. A STARBURST APPEARED, APPROXIMATELY THE DIAMETER FOR A US PENNY. APPROXIMATELY TWO HOURS LATER, THE CRACK SUDDENLY BURST TO BEING 14-15" LONG AND DRAMATICALLY AFFECTING DRIVER VISIBILITY. I HAVE NEVER HAD A WINDSHIELD SUDDENLY POP LIKE THAT FROM A ROCK CHIP. *TR
Visibility/wiper, Jul 11, 2014
LESS THAN A COUPLE OF MONTHS AGO I WAS DRIVING AND A ROCK OR SOMETHING HIT THE CORNER OF THE WINDSHIELD (SOUNDED LITTLE I MIGHT ADD ) A LINE THAT LOOKED LIKE MILK STARTED MOVING ACROSS MY LINE OF VIEW. IT CRACKED ABOUT A 1/2 OF A FOOT LATER IN THE DAY IT EXTENDED TO ABOUT A FOOT AND A HALF. . AGAIN JUST A FEW DAYS AGO (CAR IS 1YEAR 1 MO OLD) THE SAME THING HAPPENED! IT SOUNDED LIKE A SMALL PEBBLE THAT HIT THE WINDSHIELD AND YET IT MANAGED TO CRACK 1/2 FOOT ONLY THIS TIME ON THE OPPOSITE SIDE. I'VE BEEN DRIVING FOR OVER 30 YEARS AND I'VE NEVER HAD THIS HAPPEN ESPECIALLY TWO TIMES WITHIN ONE YEAR YOU WOULD THINK TO CRACK A WINDSHIELD LIKE THAT, IT WOULD TAKE A HARD-HIT. NOT ONLY THAT ..BUT THE FIRST THREE OF FOUR MONTHS I HAD THE CAR TWO CHIPS WERE NOTICED AT THE CAR WASH NEAR THE TOP. I HAD TO CHECK FOR MYSELF I DIDN'T BELIEVE IT. *TR
Visibility/wiper, Jun 30, 2014
MAZDA CX-5 HAS A CRACKED WINDSHIELD, WHILE DRIVING THE PRIOR DAY, NOTHING HIT THE WINDSHIELD. THE NEXT MORNING THERE WAS ABOUT A 12" CRACK ON THE PASSENGER SIDE WINDSHIELD. *TR
Visibility/wiper, Jun 24, 2014
WITHIN THE FIRST 5 DAYS AFTER PURCHASING THIS VEHICLE A SMALL CRACK APPEARED IN THE LOWER LEFT (DRIVER) SIDE OF THE WINDSHIELD WHICH, BEFORE WE GOT HOME, HAD STRETCHED ACROSS THREE QUARTERS OF THE ENTIRE WIDTH OF THE GLASS. IN ORDER TO REGISTER THE VEHICLE WITH THE US DEPARTMENT OF DEFENSE TO ACCESS MILITARY INSTALLATIONS, WE HAD TO HAVE THE WINDSHIELD REPLACED TO COMPETITION WITH SAFETY STANDARDS. WITHIN FIVE DAYS OF REPLACING THE WINDSHIELD, ANOTHER CRACK FORMED IN THE SAME PLACE AND EXTENDED INTO THE FIELD OF VIEW OF THE DRIVER. *TR
Visibility/wiper, Jun 24, 2014
ONE YEAR AND ONE MONTH AFTER PURCHASE OF MY CX-5, THE WINDSHIELD BEGAN TO CRACK DOWN THE DIRECT CENTER OF THE WINDSHIELD, IN LINE WITH THE RAIN SENSOR AND REAR VIEW MIRROR, TO THE CENTER OF THE WINDSHIELD. OVER THE NEXT WEEK, AS I DISCUSSED TERMS WITH INSURANCE AND MAZDA DEALERSHIP TO UNDERSTAND IF WINDSHIELD REPLACEMENT WAS UNDER WARRANTY, THE CRACK GREW IN A J RETREATING BACK TO THE TOP OF THE WINDSHIELD. IN LENGTH, THE CRACK EXTENDS BETWEEN 10 AND 20 INCHES AT THIS POINT IN TIME AND TECHNICIANS AT SAFELIGHT REPAIR HAVE ENCOURAGED ME TO CONTACT MAZDA REGARDING THIS STRESS FRACTURE THAT DID NOT OCCUR WHILE THE VEHICLE WAS MOVING. THE VALUE OF REPLACEMENT HAS BEEN ESTIMATED TO BE $800 BY TWO SALES REPRESENTATIVES, INDICATING A HEAVY PRICE TO PAY FOR A PART REPLACEMENT ON A LESS THAN 1 YEAR OLD VEHICLE. PLEASE HELP REDUCE THE COST OF THIS REPLACEMENT AND THE FUTURE REPLACEMENTS SHOULD THE STRESS FRACTURE HAPPEN AGAIN AS OTHER RESPONSES ON THE FORUM TESTIFY. THANK YOU. *TR
Visibility, Visibility/wiper, Jun 22, 2014
NOT EXACTLY SURE HOW THE WINDSHIELD CRACKED, BUT I WAS CLEANING UP THE CAR AND WENT INSIDE FOR A FEW MINUTES. WHEN I RETURNED I NOTICED TWO CRACKS COMING FROM THE TOP PART OF THE WINDSHIELD. THE CRACKS ARE ABOUT 12 INCHED LONG. IT WAS NOT A PARTICULARLY HOT DAY AND I HAD THE DOORS TO THE CAR OPEN MOST OF THE TIME. WE HAVE THE TOURING PACKAGE ON OUR CX-5 SO ITS A SPECIAL WINDSHIELD THAT NEEDS TO BE ORDERED, NOT A QUICK FIX. WE HAVE ABOUT 12,000 MILES ON THECAR. *TR
Visibility, Other or unspecified, Jun 15, 2014
WHEN I GOT IN MY CAR I NOTICED A MARK IN THE CENTER OF ON MY WINDSHIELD JUST UNDER THE REAR VIEW MIRROR. I REALIZED IT WAS A CRACK AND WHEN I GOT OUT TO INSPECT IT DISCOVERED THAT IS WAS ABOUT 6 INCHES. IT WAS HIDDEN FROM THE INSIDE BY ALL THE REAR VIEW MIRROR ATTACHMENTS. I COULDN'T LOCATE WHERE SOMETHING HAD HIT THE WINDSHIELD. THE SAFELITE TECH WHO CAME OUT TO SEE IF IT NEEDED TO BE REPAIRED OR REPLACED SAID SHE HAD NEVER SEEN SUCH A CLEAN CRACK AND SAID IT WAS TOO LARGE TO REPAIR. I WAS UNABLE TO GET IT REPLACED BEFORE GOING OUT OF TOWN FOR SEVERAL WEEKS. WHEN I GOT BACK THE CRACK HAD GROWN ANOTHER 12 INCHES JUST WHILE SITTING OUTSIDE. IT WAS IN THE SUN FOR PART OF EACH DAY. THE TECHNICIAN WHO REPLACED MY WINDSHIELD RAN A BALL POINT PEN DOWN THE CRACK AND IT DID HIT A SPOT THAT APPARENTLY WAS FROM SOMETHING HITTING THE WINDSHIELD, BUT YOU COULDN'T SEE IT JUST BY LOOKING. THE NUMBER OF INSTANCES OF THIS HAPPENING MAKES IT APPEAR THAT MAZDA IS MANUFACTURING INFERIOR WINDSHIELDS. I HAVE NEVER SEEN OR HEARD OF A WINDSHIELD THAT WOULD CRACK THAT RAPIDLY OR CLEANLY. *JS
Visibility, Structure, Jun 11, 2014
MY CAR WAS PARKED IN A DRIVEWAY FOR A COUPLE MINUTES AFTER BE DRIVEN FOR 30 MINUTES WITH THE A/C ON. THE WINDSHIELD WAS NOT IN DIRECT SUNLIGHT. WHEN I SPRAYED THE TOP OF THE CAR WITH A SMALL AMOUNT OF WATER THE WINDSHIELD CRACKED FROM THE MIDDLE OF THE TOP AND MADE THREE CRACKS DOWN ABOUT 12-16 INCHES LONG EACH. I HAVE DONE THIS WITH MANY CARS THAT HAVE SAT IN DIRECT SUNLIGHT LONGER THAN THIS ONE WAS SITTING THERE AND NEVER HAD THIS ISSUE BEFORE. THEN WHEN I WENT TO GET MY REPLACEMENT, AFTER WAITING 2 WEEKS, THE DEALERSHIP INFORMED THE PLACE I WAS GETTING IT DONE THAT IT HAD ARRIVED BROKEN TO THEIR FACILITY AND IT WOULD BE ANOTHER WEEK BEFORE I COULD GET ANOTHER ONE. EVEN THE WORKER AT THE GLASS PLACE SAID THAT THESE WINDSHIELDS ARE EXTREMELY THIN. THERE IS OBVIOUSLY A HUGE PROBLEM IF EVEN THE DEALERSHIP CAN'T SHIFT IT WITHOUT IT GETTING BROKEN. *TR
Visibility, Jun 7, 2014
I WAS HEADING HOME FOR LUNCH WHEN AS I TURNED ON TO MY ROAD I HEARD A POP BUT DIDN'T SEE ANYTHING. ONCE I GOT HOME I INSPECTED THE CAR WHEN I SAW THE WINDSHIELD CRACKED. THE CAR HAD JUST CAME OUT IN MY TOWN N I WAS THE SECOND ONE TO BE DRIVING ONE. ONLY HAD IT FOR 2 DAYS. WHEN I RETURNED TO THE COMPANY THEY SAID I HAD TO PAY FOR A NEW WINDOW WHICH SINCE IT WAS TOO EARLY FOR AFTERMARKET COMPANIES TO MAKE ONE HAD TO BUY THEIR $800.00 WINDSHIELD. EXTREMELY UPSET BECAUSE THIS NEVER HAPPENED TO MY PASS 2 VEHICLES FOR NO REASON. *TR
Structure, Visibility/wiper, Jun 4, 2014
IN ABOUT ONE YEAR AND 12,000 MILES THIS IS THE SECOND CRACKED WINDSHIELD I HAVE HAD. THIS TIME I WAS DRIVING AND HEARD A POP. ONE MINUTE LATER, THERE WAS A CRACK AT THE BOTTOM OF THE WINDSHIELD. NO HITS BY A ROCK, NOTHING. THIS IS AN STRUCTURAL PART OF THE CAR THAT IS FAILING CONSTANTLY, ACCORDING TO OTHER MAZDA OWNERS AND MAZDA IS LOOKING THE OTHER WAY AND DENYING THAT THEY HAVE A PROBLEM. AS SOMEBODY HAS SAID, IT IS PROBABLE THAT IN ORDER TO SAVE WEIGHT THEY MADE THE WINDSHIELD TOO THIN, AND IT FAILS AFTER A FEW MONTHS OF SERVICE DUE TO EXCESSIVE STRESS. WHEN YOU GO TO THE DEALER, THEY RUN THE "PENCIL TEST", AN IDIOTIC WAY TO TEST STRESS AND THEY TELL YOU THAT A ROCK HIT YOUR CAR. *TR
Visibility, Jun 2, 2014
ON 2014 MAZDA CX-5, I HAVE CRACKED 3 WINDSHIELDS IN 11 MONTHS. THE FIRST AFTER ONLY 3 WEEKS ON THE ROAD, LESS THEN 800 MILES ON THE CAR. THE SECOND AT 7 MONTHS, APPROX. 11,000 MILES, AND THE THIRD AT 11 MONTHS, 22,000 MILES. DRIVING THE EXACT SAME ROUTE FOR 14 YEARS AND ONLY CRACKED ONE WINDSHIELD BEFORE, IN A CONSTRUCTION ZONE. THERE IS SOMETHING WRONG WITH THE DESIGN OF THE WINDSHIELD OR THE CAR. I HAVE ASKED THE DEALER, BUT THEY WON'T SAY ANYTHING, SO THAT IS WHY I AM CONTACTING YOU. I DON'T HAVE VIN HANDY RIGHT NOW, BUT CAN GET IT WITH A FEW MINUTES NOTICE. THANK YOU FOR YOUR TIME. *TR
Visibility, May 2, 2014
CAR WAS PARKED AT WORK AND CAME OUTSIDE TO FIND A CRACK DOWN THE MIDDLE OF THE WINDSHIELD FROM THE UPPER FRAME DOWN APPROXIMATELY 16 INCHES AND THEN CURVING BACK UP. I BROUGHT THE VEHICLE TO THE DEALERSHIP TO INSPECT THE CRACK AND WAS TOLD IT WAS CAUSED BY A ROCK BUT THERE WAS NO SIGN OF IMPACT. AT THE TIME OF REPLACEMENT BY SAFELITE, DURING INSPECTION PRIOR TO REMOVAL, I WAS TOLD IT WAS ABSOLUTELY A STRESS FRACTURE AND NOT ROCK DAMAGE, INDICATING A MANUFACTURING DEFECT. THE VEHICLE HAD APPROXIMATELY 1300 MILES ON IT AT TIME OF INCIDENT. THIS IS A FACTORY DEFECT AND MAZDA IS NOT TAKING RESPONSIBILITY FOR THE ISSUE. *TR
Visibility/wiper, Apr 25, 2014
WINDSHIELD CRACK FOR NO APPARENT REASON RIGHT SIDE CENTER RUNNING 1 FOOT 1/2 TOWARD CENTER. *TR
Visibility, Apr 12, 2014
FRONT WINDSHIELD CRACKED WHILE PARKED IN GARAGE. CRACK SEEMS TO START FROM THE TOP CENTER UNDER THE SENSOR BOX. NO EVIDENCE OF A ROCK CRACK. DEFECT OR STRESS FROM THE EQUIPMENT BOX UNDER THE WINDSHIELD. *JS
Visibility/wiper, Apr 9, 2014
WIPERS FREEZE IN RESTING PLACE DURING INTERMITTENT USE IN FREEZING WEATHER. THE DEFROSTER MELTS SNOW ON WINDSHIELD, BUT DOES NOT ADEQUATELY WARM THE WIPER RESTING PLACE. THE RESULT IS THAT, WHEN USED, THE WIPERS GET WET AND WHEN THEY RETURN TO THEIR RESTING POSITION THEY FREEZE TO THE WINDSHIELD. DRIVER MUST STOP AND EXIT VEHICLE TO FREE WIPERS TO GET THEM TO WORK. THE PROBLEM HAPPENS WITH VEHICLE AT NORMAL OPERATING TEMPERATURE WITH DEFROSTER AT MAXIMUM TEMPERATURE AND FAN SETTING. THIS IS A SAFETY HAZARD BECAUSE OF REDUCED VISIBILITY, AND THE HAZARDS ASSOCIATED WITH ROADSIDE STOPS DURING WINTER DRIVING CONDITIONS. *TR
Visibility, Apr 8, 2014
I DON'T RECALL THE EXACT DATE, BUT IT WAS DURING THE WINTER OF 2013/2014 (I THINK IT WAS THE 1/30/14 SNOW STORM). THE SNOW WAS COMING DOWN HEAVY AND WET AND MY DEFROSTER AND WIPERS COULD NOT KEEP THE WINDOW CLEAR OF ICE BUILD UP AS I WAS DRIVING TO WORK. THE ICE BUILD UP STARTED IN THE LOWER LEFT CORNER AND QUICKLY BUILT ITS WAY UPWARDS WHERE IT WAS COVERING THE WINDOW IN MY LINE OF SITE. AS IT BUILT UP HIGHER, I STRUGGLED TO SEE CLEARLY OUT OF THE WINDOW. MY SPEED DRIVING TO WORK THIS DAY PROBABLY RANGED FROM 30 TO 35 THAT DAY. I HAVE NEVER EXPERIENCED THIS WITH ANY OTHER CAR AND HOPED THIS WAS A ONE TIME DEAL. I LIVE IN A SNOWY STATE AND NEED TO DEFROSTERS AND WIPERS TO WORK. I LEARNED OF THIS WEBSITE TODAY AND SAW ANOTHER PERSON HAD THE SAME ISSUE SO I AM INCLINED TO THINK THIS IS A PROBLEM WITH THE CAR. *TR
Visibility, Mar 29, 2014
ON MULTIPLE OCCASIONS OVER THE WINTER, WHEN TEMPERATURES WERE BELOW FREEZING AND SNOW WAS PRESENT ON THE CAR AND IT WAS SNOWING, IT WAS IMPOSSIBLE TO CLEAR THE FRONT WINDSHIELD OF ALL PRECIPITATION AND THE FRONT WINDSHIELD WOULD ICE OVER AS THE WINDSHIELD WIPERS WORKED. SNOW WOULD ACCUMULATE IN THE AREA BELOW THE WINDSHIELD/AT THE TOP EDGE OF THE FRONT HOOD. THE DEFROSTERS ARE SET DOWN BELOW THE BOTTOM OF THE WINDSHIELD AND SEEMED TO CONTRIBUTE TO THE ICING PROBLEM. I HAD TO PULL OVER MULTIPLE TIMES IN SHORT DISTANCES TO CLEAR MY WINDSHIELD, BUT IN CERTAIN COLD CONDITIONS THE ICE WOULD BE INCREDIBLY DIFFICULT TO REMOVE AS THE WIPERS WERE ADDING MOISTURE AND THICKENING THE FILM OF ICE; THIS CONDITION MAKES FOR INCREDIBLY DIFFICULT AND DANGEROUS WINTER DRIVING. *TR
Visibility/wiper, Mar 23, 2014
WHILE SITTING IN MY CX5 EATING MY LUNCH I NOTICED THAT THERE WAS A VERTICAL CRACK IN THE WINDSHIELD. I GOT OUT OF THE CAR TO INSPECT FOR AN IMPACT POINT BUT COULD FIND NONE. I WAS BEWILDERED BECAUSE THE CRACK JUST SEEMED TO APPEAR OUT OF NOWHERE AND FOR NO CAUSE. THE CRACK IS ABOUT 18 INCHES LONG AND IS ALMOST DEAD CENTER OF THE WINDSHIELD LEFT-TO-RIGHT AND STARTS FROM THE VERY BOTTOM OF THE WINDSHIELD AND RUNS UPWARD AND THEN CURVES AT ABOUT 90 DEGREES. SEVERAL DAYS LATER THE CRACK LENGTHENED HORIZONTALLY AND IS NOW ALSO ABOUT 6 INCHES IN WIDTH AS WELL. UPON GOOGLING CRACKED WINDSHIELDS ON THE CX5, I FOUND PLENTIFUL OTHER DOCUMENTATIONS OF THIS PROBLEM. IT IS OBVIOUSLY A KNOWN ISSUE WITH THE FRAME OF THE VEHICLE CAUSING STRESS ON THE WINDSHIELD AND I AM WONDERING IF MAZDA WILL RECALL THE VEHICLE AND MAKE A REPAIR. *TR
Visibility/wiper, Mar 23, 2014
I HAD DRIVEN MY 2014 CX-5 ALL DAY AND HAD PARKED IT IN THE GARAGE FOR AN HOUR. I LEFT AGAIN AND NOTICED A LONG CRACK IN MY WINDSHIELD THAT WASN'T THERE AN HOUR BEFORE. THERE WAS A VERY TINY IMPACT POINT, WHICH UNDER ANY OTHER CIRCUMSTANCES WOULD NOT HAVE CRACKED THE WINDSHIELD APPROX.15 INCHES. IT SEEMS LIKE THIS WINDSHIELD IS A VERY CHEAP, LOW QUALITY PRODUCT. I HAVE HAD OTHER ROCKS HIT MY OTHER CARS' WINDSHIELDS AND HAD A VERY LARGE IMPACT POINT. NO OTHER TIME HAS ANY OTHER WINDSHIELD ON MY OTHER CARS CRACKED TO THIS EXTENT. I TOOK IT TO MY MAZDA DEALER AND THE SERVICE GUY ADMITTED IT WAS A VERY SMALL IMPACT POINT, BARELY SEEN AT A GLANCE. THEY REFUSED TO REPLACE THE GLASS BECAUSE IT WAS AN IMPACT. *TR
Structure, Visibility/wiper, Mar 14, 2014
CRACK APPEARED IN THE WINDSHIELD WHILE PARKED OVERNIGHT. CRACK STARTS HALFWAY UP, AT THE DRIVER SIDE EDGE OF THE WINDSHIELD AND EXTENDS APPROXIMATELY 16 INCHES TOWARDS THE MIDDLE OF THE WINDSHIELD. WHEN THE WINDSHIELD WAS REPLACED, THE INSTALLER DID NOT FIND ANY EVIDENCE THAT THE WINDSHIELD HAD BEEN STRUCK BY ANYTHING. *TR
Structure, Visibility/wiper, Mar 13, 2014
STRESS CRACK APPEARED FROM EXACT MIDDLE OF TOP OF WINDSHIELD AND SPREAD DOWN DURING THE DRIVE. SEARCH ON THE INTERNET REVEALS OTHER MAZDA CX-5 OWNERS REPORTING SAME ISSUE (ESPECIALLY LIKE OURS THOSE WITH RAIN SENSORS AND SMART BRAKING SENSORS WHICH IS THE AREA OF THE WINDSHIELD THE CRACK STARTED FROM FOR US). INTERNET SEARCH ALSO FINDS THAT WINDSHIELDS HAVE BEEN BACK LOGGED AND PEOPLE HAVE HAD TO WAIT FOR REPLACEMENTS. *TR
Visibility, Mar 4, 2014
PURCHASED A 2014 MAZDA CX5 ON 06-10-2013. ON 07-03-2013 WHILE OUR MAZDA WAS PARKED AT THE HOSPITAL, CAME OUT TO FIND THE WINDSHIELD BROKEN. A BREAK ON THE RIGHT SIDE MIDDLE AND RUNNING APPROXIMATELY. 18" TOWARD THE MIDDLE OF THE WINDSHIELD. HAD THE WINDSHIELD ON 07-26-2013. ON 08-23-2013 THE WINDSHIELD WHILE DRIVING WHILE NO TRAFFIC AROUND THE WINDSHIELD CRACKED AGAIN. THIS TIME ON THE LEFT SIDE AT THE REGISTRATION STICKER RUNNING APPROXIMATELY. 6" TOWARD THE MIDDLE.
Structure, Visibility/wiper, Mar 3, 2014
CRACKED WINDSHIELD ON A NEW - 1800 MILES, 2014 CX-5 GRAND TOURING WITH SMART CITY BRAKE SUPPORT SYSTEM AND RAIN SENSOR. A CRACK MYSTERIOUSLY APPEARED IN THE FRONT WINDSHIELD OF MY CAR, AS IT WAS PARKED IN OUR DRIVEWAY. THE CRACK STARTS AT THE TOP CENTER AND RUNS STRAIGHT DOWN TO THE REAR VIEW MIRROR AND THEN FORMS AN "S" SHAPE AND STOPS BENEATH THE MIRROR. AS DISCUSSIONS GROW ON THE MAZDA FORUM HTTP://WWW.MAZDAFORUM.COM/FORUM/MAZDA-CX-5-54/CRACKED-WINDSHIELD-2014-CX-5-GRAND-TOURING-W-SMART-CITY-BRAKE-SUPPORT-SYSTEM-31837/, IT IS APPARENT THAT THIS IS A PROBLEM. I WONDER IF THIS PROBLEM IS DUE TO POOR FACTORY INSTALLATION AND/OR AN OVERALL ISSUE WITH THE QUALITY OF MAZDA WINDSHIELDS. AT THIS POINT, I AM CONCERNED ABOUT SAFETY ISSUES, ESPECIALLY IN AN ACCIDENT OR ANYTHING THAT IMPACTS THE WINDSHIELD, SUCH AS A ROCK, WITH ANY FORCE. *TR
Visibility/wiper, Mar 2, 2014
WINDSHIELD WAS CRACKED , FROM THE PASSENGER SIDE BOTTOM AND IT WAS ABOUT A FOOT LONG , TOO NEW FOR THIS TO HAPPEN THIS IS MY 2ND MAZDA NEVER HAD IT DONE BEFORE AND AS WITH MY OTHER CARS THIS IS THE FIRST. *TR
Visibility, Jan 28, 2014
WHILE DRIVING DOWN THE HIGHWAY I HEARD A LOUD NOISE ALMOST LIKE A GUNSHOT. I THOUGHT MAYBE SOMETHING HAD COME UP FROM ANOTHER VEHICLE AND HIT MY CAR....I HEARD NOISE COMING FROM OVER MY HEAD. I PULLED MY SUNROOF COVER BACK AND NOTICED THAT MY SUNROOF GLASS WAS SHATTERED. WONDERED IF SOMETHING HAD HIT THE SUNROOF BUT UPON INSPECTION I REALIZED THAT THE WINDOW HAD EXPLODED OUT NOT IN. I BROUGHT THE CAR INTO MAZDA ON 1/28/14 AND WAS TOLD THAT THEY INSPECTED IT AND DID NOT FIND ANY DEFECTS IN THE SUNROOF... *TR