2016 Mazda CX-5
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 510 owner complaints filed for this model year. This is the highest complaint count among 14 CX-5 model years with reports.
Of the 2016 reports, 31 involved a crash and 10 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsFeb 6, 2020
Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.
Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
Campaign 20V063000 on NHTSA.gov
Structure, body, hatchback/liftgateSep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Campaign 16V644000 on NHTSA.gov
SteeringApr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Campaign 16V203000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, filler pipe and capFeb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Campaign 16V064000 on NHTSA.gov
Visibility, windshieldJan 19, 2016
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Campaign 16E002000 on NHTSA.gov
Representative owner complaints
510 reports, newest first.
Exterior lighting, Aug 18, 2019
THE PASSENGER SIDE LED DAYTIME RUNNING LIGHT BECAME DIM AND FLICKERING AT ABOUT 36600 MILEAGE. AT THE TIME OF THE MALFUNCTION THE VEHICLE WAS BEING DRIVEN DURING THE DAY ON A CITY STREET. THE ENCLOSED PICTURE SHOWS THE VEHICLE IN AN UNLIGHTED GARAGE. THIS CREATES A SAFETY ISSUE. THIS SAME PROBLEM HAS BEEN REPORTED MANY TIMES ON ONLINE FORUMS. THE VEHICLE MANUAL STATES THAT FAILURE OF ANY BULB OR LIGHT IN THE HEADLIGHT CLUSTER NECESSITATES REPLACEMENT OF THE WHOLE UNIT. SINCE THE VEHICLE IS OUT OF WARRANTY REPLACEMENT IS ESTIMATED TO BE OVER $1100 FOR JUST ONE SIDE.
Exterior lighting, Aug 17, 2019
DRIVER SIDE DAY TIME RUNNING LIGHT LED NOT WORKING.
Exterior lighting, Aug 15, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT THE DRIVER'S SIDE DAYTIME RUNNING LAMP BURNED OUT. THE CONTACT TOOK THE VEHICLE TO TYRONE SQUARE MAZDA (3300 TYRONE BLVD N, ST. PETERSBURG, FL 33710, (727) 344-3344) WHERE HE PAID OUT OF POCKET TO HAVE THE LIGHT REPAIRED. SOON AFTER, THE PASSENGER SIDE DAYTIME RUNNING LAMP ALSO BURNED OUT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND AGREED TO ASSIST THE CONTACT WITH FINANCING THE REPAIRS. THE CONTACT TOOK THE VEHICLE BACK TO THE ORIGINAL DEALER TO HAVE THE PASSENGER SIDE LIGHT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED WITH THE DRIVER'S SIDE DAYTIME RUNNING LAMP. THE MANUFACTURER WAS NOTIFIED AGAIN ABOUT THE FAILURE AND REFERRED THE CONTACT TO THE DEALER. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.
Exterior lighting, Aug 14, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. WHILE THE CONTACT'S WIFE WAS DRIVING TOWARDS HIM, HE NOTICED THE DAY TIME RUNNING LAMPS WERE FLASHING. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE BULB BURNED OUT FOLLOWED BY THE FRONT DRIVER'S SIDE BULB TWO WEEKS LATER. THE VEHICLE WAS TAKEN TO CHAMPION MAZDA (LOCATED AT 765 CARLISLE ST, HANOVER, PA 17331, (717) 637-6655) WHERE IT WAS DIAGNOSED THAT BOTH DAY TIME RUNNING LAMP BULBS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000. *AS *TR
Exterior lighting, Aug 13, 2019
THE LED DAYTIME RUNNING LIGHTS FLICKER AND GO OFF WITHOUT WARNING. THIS HAS HAPPENED TO BOTH SIDES OF MY HEADLIGHTS AT 50K AND 55K MILES. THE FIX FOR THIS IS TO REPLACE THE ENTIRE HEADLIGHT ASSEMBLY AT OF COST OF $1,400 -$2,000 PER LIGHT! THIS POSES A SAFETY RISK IF THE VEHICLE IS NOT PROPERLY ILLUMINATED. A RECALL IS DESPERATELY NEEDED FOR THIS BEFORE SOMEONE IS HURT, OR WORSE KILLED, BY THESE FAULTY PARTS.
Air bags, Aug 12, 2019, crash
TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT WHILE DRIVING ABOUT 15 MPH AND MAKING A TURN, ANOTHER VEHICLE CRASHED INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. NO AIR BAG DEPLOYED. THE FRONT PASSENGER SUSTAINED A BRUISED SHOULDER AND WAS TAKEN TO THE HOSPITAL. A POLICE REPORT WAS FILED. THE VEHICLE WAS DAMAGED AND WAS TOWED TO A TOW YARD, AND WAS TAKEN OVER BY THE INSURANCE COMPANY FOR AN EVALUATION. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 44,129. *BF*JB
Exterior lighting, Aug 8, 2019
WITHIN IN 3 YEARS OF OWNING A BRAND NEW MAZDA CX-5, THE RUNNING LIGHTS ON ONE OF THE HEADLIGHTS STOPPED WORKING. MAZDA SAYS THE ENTIRE HEADLIGHT ASSEMBLY MUST BE REPLACED TO FIX THE ISSUE AT A COST OF $1,730. THERE ARE NUMEROUS COMPLAINTS ABOUT THIS EXACT PROBLEM AND CLEARLY MAZDA SHOULD BE RECALLING THEIR HEADLIGHT ASSEMBLY.
Service brakes, Aug 7, 2019, crash
ON JULY 25 I SLOWED DOWN IN GROCERY STORE PARKING LOT. SLOWLY APPROACHING PARKING SPACE AND APPLYING THE BRAKE TO STOP CAR. THEN SUDDENLY WITH NO REASON THE CAR ACCELERATED, JUMPED THE CURB.THEN CAR STOPPED AFTER I HIT BUILDING FORTUNATELY NO HUMANS. I WAS SHAKEN BUT NO BAGS DEPLOYED. I AM AFRAID TO DRIVE THIS CAR BECAUSE I AM CONCERNED IT WILL DO THIS AGAIN AND I WILL BE IN TRAFFIC OR NEAR PEOPLE AND I COULD HURT OR KILL MYSELF OR SOMEONE ELSE. THERE WAS NO WARNING OF ANY PROBLEMS. CAR IS STILL UNDER WARRANTY TO 8/12/2019. NHTSA HAD PROBLEM WITH TOYOTA UNINTENDED ACCELERATION IN 2010. PLEASE HELP WITH UNINTENDED ACCELERATION ON MAZDA. PEOPLE REPORTED THIS PROBLEM BEFORE ME BACK TO 2015. THIS IS MY SECOND COMPLAINT . NOBODY CALLED ME BACK AND CALLED AGENCY BEEN TOLD YOUR EMPLOYEE HE CANNOT GIVE ME INFORMATION I HAVE TO WRITE LETTER AND ASK. YOU ARE GOVERNMENT AGENCY AND YOUR MOTTO IS PEOPLE SAVING PEOPLE. PLEASE DO.
Service brakes, Aug 5, 2019, crash
I SLOWED DOWN IN GROCERY STORE PARKING LOT. SLOWLY APPROACHING PARKING SPACE AND APPLYING THE BRAKE TO STOP CAR. THEN SUDDENLY WITH NO REASON THE CAR ACCELERATED, JUMPED THE CURB AND HIT BUILDING. THE WHOLE RIGHT SIDE WAS HEAVY DAMAGED.I HAD NO CONTROL. IT WAS UNINTENDED ACCELERATION. I MOVED THE CAR OFF THE GRASS FROM BUILDING, THIS TIME STOPPED NORMALLY. I AM AFRAID TO DRIVE THIS CAR BECAUSE I AM CONCERNED IT WILL DO THIS AGAIN AND I COULD HURT OR KILL MYSELF OR SOMEONE ELSE. CAR IS STILL UNDER WARRANTY TO 8/12/2019.PLEASE VISIT WWW.CARPROBLEMZOO.COM/MAZDA/CX-5/SERVICE-BRAKES-PROBLEM AND YOU WILL SEE SO MANY CX-5 OWNERS HAVE REPORTED PROBLEMS RELATED TO BRAKES. SOME EXPERIENCED UNINTENDED ACCELERATION TWICE. THIS IS BIG SAFETY PROBLEM.
Exterior lighting, Aug 1, 2019
LED DAYTIME RUNNING LIGHTS FAILING AT 42000 MILES.
Fuel/propulsion system, Jul 27, 2019, fire
FUEL FILLER PIPE MELTED CAUSING EXTENSIVE FIRE AND DAMAGE. I HAVEN'T HAD USE OF MY VEHICLE SINCE 5/14/19. MAZDA IS AWARD AND DOESN'T CARE. NO ACCIDENT INVOLVED JUST HAPPENED. LOST MY JOB BECAUSE OF NO VEHICLE AND AM BEHIND ON ALL PAYMENTS . CAR WAS TRAVELING ON EXPRESS WAY WHEN HAPPENED. PLEASE CALL MECHANIC AT EXCEL COLLISION APACHE JUNCTION AZ FOR ALL DAMAGE AND DELAYS
Electrical system, Jul 26, 2019
VEHICLE'S INFOTAINMENT/NAVIGATION SYSTEM FROZE UP. WHEN IN OPERATION THE SCREEN JUST BLINKS ON AND OFF. UPON BRINGING VEHICLE INTO DEALERSHIP WE WERE TOLD THAT THE ITEM IS BACKORDERED AS THERE ARE SO MANY PROBLEMS WITH THE SYSTEMS THEY HAVE NO TIME FRAME TO GET THIS PROBLEM FIXED. UPON RESEARCH ON LINE IT ALSO APPEARS MANY OTHERS ARE SHARING THEIR SAME CHALLENGES WITH SYSTEMS THAT DO NOT WORK.
Service brakes, Jul 20, 2019
ON 01/10/17 AT 11656 MILES I REPORTED A BURNING SMELL PRESENT CONSISTENTLY FOR SEVERAL MONTHS. LESTER GLENN MAZDA SAID THEY COULDN'T DETECT ANYTHING. I WENT FOR SERVICE 19MAY 18 AND WAS TOLD THAT MY REAR BRAKES WERE BAD. REPORT I HAVE FROM THAT SERVICE SHOWS RED FOR REAR AND GREEN FOR FRONT BRAKES AT 36865 MILES. 26 MAY 18 MAZDA LODI TOLD ME ALL 4 BRAKES AND ROTORS WERE BAD. I ASKED HOW THE FRONT BRAKES WERE BAD 1 WEEK AFTERLESTER GLENN TOLD ME THE FRONT BRAKES WERE GREEN. I WAS TOLD THAT MOST SHOPS HAVE INEXPERIENCED PEOPLE BUT LODI HAS ALL THEIR PEOPLE TRAINED AS MASTER TECHNICIANS. I WAS TOLD LESTER GLENN PROBABLY DIDN'T MEASURE. LODI SAID REARS WERE REALLY REALLY BAD AND THAT I SHOULD REPLACE ALL 4 BRAKES AND ROTORS AND ALL 4 TIRES FOR EVEN WEAR. I WAS TOLD CAR WAS NOT SAFE TO DRIVE WITHOUT THE WORK. I GOT THE WORK DONE. REPAIRS WERE COMPLETED AT 37354 MILES. 24MAY19 I AM TOLD ALL BRAKES ARE GOOD. I CALL 06 JUN 19 AND COMPLAIN THAT I AM HEARING SQUEAKING. I CALL& I'M TOLD THAT IT'S PROBABLY NOTHING BUT BEST TO SEE IF IT PERSISTS.SOUND PERSISTS. I GO IN24 JUN19 AND COMPLAIN OF NOISE AND VIBRATION THROUGH STEERING WHEEL AND FLOOR BOARD. THE SERVICE MANAGER DRIVES THE CAR WITH ME AND HEARS THE SQUEAK FAINTLYBUT SAYS HE DOESN'T FEEL THE VIBRATION AND THAT THE BRAKES ARE WORKING WELL. I LET THEM CHECK AND AM TOLD THE LEFT REAR CALIPER IS SEIZED. THE CALIPER WENT THROUGH THE PAD TO THE ROTOR AND REAR PADS AND ROTORS WERE REPLACED. I AM STILL HEARING SQUEAKING AND I FEAR IT THE RIGHT REAR CALIPER SINCE IT WASN'T CHANGED. I'VE CHANGED MY REAR PADS AND ROTORS TWICE IN 1YR/20000 MI. I FOUND OUT MY CAR IS AFFECTED BY TSB R052/16C (04-001/18) AND 04-002/19. R052/16C RESULTED IN A PRODUCTION CHANGE IN REAR CALIPERS STARTING IN SEPTEMBER 9 2016. MAZDAUSA WON'T ACKNOWLEDGE THAT THEIR DEALERS SHOULD HAVE REPLACED MY REAR CALIPERS OR THAT THEY SHOULD HAVE ISSUED A RECALL.
Electrical system, Jul 18, 2019
I HAD THE CAR STARTED AND TURNED THE HEADLIGHTS ON AND THE CAR STOPPED. DID SEVERAL TIMES SHUTTING OFF AND TURNING OFF. ALL OF THE LIGHTS ON THE PANEL FLICKERS. AFTER SEVERAL TIMES EVERY THING BACK TO NORMAL. AFTER ABOUT 2 MONTHS IT HAPPENED AGAIN. I TRIED IT SEVERAL TIMES AGAIN AND I EVEN DECIDED TO TRY AND DRIVE AND TURN THE LIGHTS ON WHILE DRIVING AND THE CAR STOPPED. WENT HOME STOPPED AT MY MAILBOX TO GET THE MAIL. TURNED CAR OFF, BACK ON, LIGHTS A FLASHING, ENGINE LIGHT CAME ON AND STAYED ON, DROVE INTO MY DRIVEWAY. TURNED CAR OFF AND BACK ON A FEW MORE TIMES. FINALLY WAS WORKING OK. AND IT HAS BEEN A COUPLE OF WEEKS SINCE. AFRAID TO BE DRIVING THE CAR AT NIGHT THOUGH.
Exterior lighting, Jul 17, 2019
PASSENGER SIDE FRONT LED DAYTIME RUNNING LIGHT FLICKERS AND OFF MOST OF THE TIME. ISSUE WAS NOTICED LAST YEAR BUT BECAUSE VEHICLE IS OUT OF WARRANTY DID NOT RETURN TO DEALERSHIP. RECENTLY FOUND ON THE INTERNET OTHER SIMILAR MAZDA VEHICLES EXPERIENCING SAME PROBLEM.
Power train, Jul 17, 2019
SIGNIFICANT LAG IN TRANSMISSION GOING FROM STOP TO EITHER DRIVE OR REVERSE (3 - 5 SECONDS). CAR CAN ROLL BACKWARD WHILE WAITING FOR GEAR TO ENGAGE, AND WILL REV AND THEN JERK HARSHLY INTO GEAR. ALSO WILL JERK WHEN SHIFTING WHILE ACCELERATING TO HIGHWAY SPEEDS. VEHICLE HAD UNDER 25,000 MILES ON IT WHEN SYMPTOMS STARTED. TOOK IT TO DEALER AND GOT APPROVAL FOR NEW TRANSMISSION UNDER WARRANTY VERY QUICKLY, WHICH LEADS ME TO BELIEVE THIS IS A KNOWN PROBLEM FOR MAZDA. SAW MANY SIMILAR COMPLAINTS ON NHTSA WEBSITE.
Service brakes, Jul 12, 2019
ELECTRIC PARKING BRAKE (EPB) CONTROL MODULE FAILURE: ON JUNE 19 AND 20 OF 2019 MY 2016 CX-5 WITH ONLY 18,000 MILES EXPERIENCED A PROBLEM WITH THE ELECTRIC PARKING BRAKE FUNCTION. WHEN I WOULD LIFT THE EPB SWITCH TO SET THE PARKING BRAKE THE INDICATOR LIGHT WOULD START FLASHING AND A WARNING SIGN ((P!)) WOULD SHOW UP ON THE DASH DISPLAY. THE MAZDA DEALER DID A DIAGNOSTIC CHECK AND DETERMINED THE EPB CONTROL MODULE NEEDED REPLACING. $765 LATER I WAS BACK ON THE ROAD. *AS THIS APPEARS TO BE AN INHERENT PROBLEM WITH 2016 CX-5S WITH VINS BELOW 781350 (SEE TSB 04-005/16 OF 08/05/2016 ATTACHED.) MY VIN IS 654830. ALSO, HTTPS://WWW.CARCOMPLAINTS.COM/MAZDA/CX-5/2016/BRAKES/SERVICE_BRAKES.SHTML SHOWS A NUMBER OF COMPLAINTS STARTING IN 2016 ABOUT THIS SAFETY ISSUE. I ALSO SAW SOME COMMENTS THAT A FAULTY EPB COULD CAUSE THE BRAKES TO LOCK UP UNEXPECTEDLY. THIS WOULD BE A SERIOUS SAFETY ISSUE IF THAT WERE TO HAPPEN IN TRAFFIC. THERE WERE NUMEROUS OTHER COMMENTS ABOUT THE EPB ISSUE FOR THE 2016 CX-5. I FEEL THIS SHOULD HAVE BEEN A RECALL ITEM IN 2016. THIS IS A LIFE SAFETY CONCERN. YOUR CONSIDERATION OF THIS CONCERN IS APPRECIATED. PLEASE SEE ATTACHED DOCUMENTATION. THANK YOU. *TR *TR 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Exterior lighting, Jul 11, 2019
PASSENGER SIDE DAYTIME RUNNING LIGHT WENT OUT AND DOES NOT FUNCTION AFTER 3 YEARS AND ONLY 46K MILES. ALL LIGHTS ON A VEHICLE NEED TO BE PROPERLY FUNCTIONING TO BE DEEMED SAFE FOR DRIVING.
Exterior lighting, Jul 7, 2019
PASSENGER SIDE LED DAYTIME RUNNING LIGHTS NO LONGER FUNCTION. MAZDA IS AWARE OF THE ISSUE, AND SINCE THE WARRANTY IS NO LONGER VALID, THEY REFUSE TO ADDRESS THE PROBLEM. REPLACEMENT OF THE ASSEMBLY IS APPROXIMATELY $1,000.00. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS AS IT IS CLEARLY A MANUFACTURING DEFECT THAT IMPOSES A SAFETY RISK TO THE DRIVER AND OTHERS SHARING THE ROAD.
Exterior lighting, Jul 6, 2019
DRIVER'S SIDE DAYTIME RUNNING LAMP IS EXTREMELY DIM. UPON CLOSER INSPECTION THE DRL IS EITHER OFF, OR FLICKERING. VERY DISTINGUISHABLE FROM THE PASSENGER SIDE DRL WHICH IS FULL BRIGHT. VEHICLE IS AT APPROXIMATELY 44,700 MILES ON ODOMETER.
Suspension, Jul 6, 2019
I BROUGHT 2016 PRE OWNED CERTIFIED RUN 28K ONLY. I DROVE THIS CAR ONLY 7 K BUT CAR ALWAYS HAS ISSUE WITH SUSPENSION. I REPORTED THIS ISSUE WITH MY DEALER BUT ISSUE WAS NOT RESOLVED.
Other or unspecified, Jul 5, 2019
I WAS DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH WHEN I HEARD A LOUD EXPLOSION FOLLOWED BY THE SOUND OF BROKEN GLASS. I IMMEDIATELY PULLED OVER AND DISCOVERED THAT THE SUNROOF HAD EXPLODED. THERE WERE NO OTHER VEHICLES NEARBY WHEN THE SUN ROOF EXPLODED AND I DID NOT SEE OR FIND ANY OBJECTS THAT MAY HAVE CAUSED THE GLASS TO BREAK. THE REMAINING PARTS OF THE SUNROOF WERE DIRECTED OUTWARD FROM THE VEHICLE, INDICATING THAT IT HAD EXPLODED OUTWARD. IT WAS A HOT DAY (90+ DEGREES) AND THE AC WAS ON IN THE VEHICLE. AND WHEN THE SUNROOF BROKE THERE WAS A VERY LOUD EXPLOSIVE SOUND. IT IS ALSO INTERESTING TO NOTE THE THE GLASS WAS COMPLETELY SHATTERED INTO SMALL PIECES, MANY OF WHICH FELL INTO THE CABIN.
Exterior lighting, Jun 24, 2019
DRIVER SIDE LED DAYTIME RUNNING LIGHTS NO LONGER WORKING DUE TO A MAZDA KNOWN ISSUE WITH THE LIGHT VISIBILITY HAS BEEN REDUCED WHICH INCREASES DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS AS IT IMPOSES A RISK TO ALL ASSOCIATED DRIVERS, AND COSTS THOUSANDS OF DOLLARS FOR THE CONSUMER TO REPAIR AN OBVIOUS MANUFACTURER ERROR.
Electrical system, Jun 24, 2019
DAYTIME RUNNING LIGHT ON DRIVER'S SIDE WAS REPLACED IN DEC 2017 WHEN THE VEHICLE HAD 14,000 MILES. NOW THE DAYTIME RUNNING LIGHT ON THE PASSENGER'S IS BURNT OUT. THE DEALER WANTS $1,200 TO REPLACE IT. I THOUGHT LED IS SUPPOSED TO LAST "FOREVER". ALSO, THE AUTO BRIGHT DOESN'T WORK. DEALER WANTS TO $100 TO TROUBLESHOOT.
Exterior lighting, Jun 18, 2019
DRIVER SIDE LED DAYTIME RUNNING LIGHTS BEGAN TO DIM DIRECTLY AFTER WARRANTY EXPIRED, REDUCING DAYTIME VISIBILITY AND THEREFORE INCREASING DRIVING RISK. THIS ISSUE HAS BEEN REPORTED FREQUENTLY IN ONLINE FORUMS, AND HAS MULTIPLE COMPLAINTS LOGGED ON THIS SITE. MAZDA SHOULD BE REQUIRED TO RECALL THESE HEADLIGHTS, AS IT IMPOSES A RISK TO ALL ASSOCIATED DRIVERS, AND COSTS THOUSANDS OF DOLLARS FOR THE CONSUMER TO REPAIR AN OBVIOUS MANUFACTURER ERROR.