2016 Mazda CX-5
Problems, recalls and owner-reported issues
Exterior lighting is the leading concern among 510 owner complaints filed for this model year. This is the highest complaint count among 14 CX-5 model years with reports.
Of the 2016 reports, 31 involved a crash and 10 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Exterior lighting, headlightsFeb 6, 2020
Mazda North American Operations (Mazda) is recalling certain 2016 CX-5 vehicles. The LED Daytime Running Lights (DRL) may fail while driving.
If the DRL fails, the vehicle's visibility may be reduced to other drivers on the road, increasing the risk of a crash.
Mazda will notify owners, and dealers will inspect the headlights, and replace the sealing gasket or headlight assemblies, as necessary, free of charge. The recall began March 20, 2020. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4320A.
Campaign 20V063000 on NHTSA.gov
Structure, body, hatchback/liftgateSep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Campaign 16V644000 on NHTSA.gov
SteeringApr 11, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.
If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.
Mazda will notify owners, and dealers will inspect the lower mounting nuts and bolts that secure the front strut assembly to the steering knuckle. If the bolts are loose, they will be replaced and then correctly tightened, free of charge. The recall is expected to begin May 20, 2016. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9316D.
Campaign 16V203000 on NHTSA.gov
Fuel system, gasoline, storage, tank assembly, filler pipe and capFeb 3, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2014-2016 Mazda CX-5 vehicles manufactured June 27, 2013, to February 2, 2016. The affected vehicles have a fuel filler pipe that may rupture in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A rupture of the fuel filler pipe may result in a fuel leak, increasing the risk of a fire.
Mazda will notify owners, and dealers will alter the attachment between the fuel filler pipe and the left rear side of the bracket of the fuel filler pipe, free of charge. The recall began on February 25, 2016. Owners may contact Mazda customer service at 1-800-222-5500, option 6. Mazda's number for this recall is 9216B.
Campaign 16V064000 on NHTSA.gov
Visibility, windshieldJan 19, 2016
Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.
If the bracket loosens or detaches from the windshield, the safety features of the Smart City Brake Support system may be disabled and therefore increase the risk of a crash.
Pilkington will contact the wholesalers and retailers that purchased the windshields to try to identify the affected customers. The affected windshields will be replaced, free of charge. This recall began on February 15, 2016. Owners may contact Pilkington at 1-844-278-7230.
Campaign 16E002000 on NHTSA.gov
Representative owner complaints
510 reports, newest first.
Other or unspecified, Aug 5, 2020
AS I WAS DRIVING ALONG THE INTERSTATE, THE GLASS ON MY SUNROOF EXPLODED. THE WEATHER WAS ABOUT 70 DEGREES OUTSIDE AND THE CAR IS TYPICALLY GARAGED EXCEPT FOR WHEN I DRIVE IT. WE DID NOT KNOW AT FIRST WHAT HAD HAPPENED AND IT WAS EXTREMELY FRIGHTENING AS THE SOUND WAS VERY LOUD. THERE WAS NO PREVIOUS DAMAGE TO THE SUNROOF--CRACKS, ETC. AND IT WAS A FACTORY-INSTALLED SUNROOF. AS YOU WILL SEE FROM THE PHOTOS, THE GLASS EXPLODED FROM THE INSIDE OUT.
Service brakes, Jul 29, 2020
PARKING BRAKE RANDOMLY COMES ON AND WON'T SHUT OFF. I STARTED MY CAR AND USUALLY THE PARKING BRAKE COMES ON BUT AFTER SEVERAL ATTEMPTS IT SHUTS OFF. TODAY IT WILL NOT TURN OFF THE PARKING BRAKE. I HAVE TRIED SEVERAL COMBINATIONS INVOLVING TO PUSH THE START BUTTON WITHOUT FOOT ON BRAKE AND RELEASE BRAKE WITH FOOT ON BRAKE BEFORE THE CAR FULLY TURN ON AND WHEN CAR IS PARTLY ON TO OFF. AFTER 41 MINUTES WAITING (AFTER SPENDING ALMOST 1 HOUR MESSING WITH IT) I TURNED ON THE CAR AND IT WORKS NOW. UNRELIABLE TRANSPORTATION!
Seats, Jul 28, 2020
WHEN THE UPPER PORTION OF THE DRIVER'S SEAT IS LEFT ALONE OVERNIGHT, IT SWITCHES POSITIONS BY THE NEXT MORNING (IE THE UPPER SEAT IS ALWAYS BACK FURTHER THAN WHERE IT WAS LEFT THE PRIOR EVENING - SO IT HAPPENS OVERNIGHT). THIS SEAT IS ELECTRIC, NOT MANUAL. WHEN THIS OCCURS, THE VEHICLE IS SITTING AND NOT RUNNING. THIS HAS HAPPENED MULTIPLE TIMES (OVER 20 TIMES).
Service brakes, Jun 29, 2020
PARKING BRAKE MALFUNCTION; DRAGGING OF REAR WHEELS ESPECIALLY WHEN TURNING; SUDDEN SEIZING OF BRAKE WHILE PULLING OUT OF PARKING LOT. *TR
Service brakes, Jun 27, 2020
DRIVING THE VEHICLE CAUSES THE REAR BRAKES TO GET HOT. THIS HAPPENED MULTIPLE TIMES IN SEPTEMBER (AROUND 40,000 MILES), AND I TOOK MY CX-5 IN FOR SERVICE. THE TECHNICIANS DID NOT FIND ANYTHING OPERATING INCORRECTLY, LUBRICATED THE BRAKES, AND RETURNED MY VEHICLE. WHEN I GOT MY STATE SAFETY INSPECTION, I WAS INFORMED THAT MY REAR BRAKES WERE PASSABLE, BUT PRETTY CRUMMY LOOKING BECAUSE OF HEAT DAMAGE. BECAUSE WE WERE LOCKED DOWN (DUE TO CORONAVIRUS) I WAITED A BIT AND JUST RECENTLY HAD THEM REPLACED. NOW THAT MY REAR BRAKES HAVE NEW PADS AND ROTORS, THE REAR BRAKE ISSUE IS HAPPENING AGAIN, SPECIFICALLY ON THE DRIVER'S SIDE THIS TIME. AFTER ABOUT 15 MINUTES OF HIGHWAY DRIVING, THE VEHICLE BEGAN TO SHAKE IN THE REAR AND THE TIRE PRESSURE MONITOR INDICATED THAT THERE WAS A PROBLEM. I TOOK IT IN TO THE DEALER AGAIN, AND THEY TOLD ME THE REAR BRAKES ARE OPERATING NORMALLY. HOWEVER, ON MY DRIVE HOME (18 MILES ON THE HIGHWAY), THE REAR OF THE VEHICLE BEGAN SHAKING AGAIN, SO I KNEW THE ISSUE WAS NOT RESOLVED. I CHECKED THE TEMPERATURE OF THE DRIVER'S SIDE REAR BRAKE ROTOR, AND IT WAS OVER 400 DEGREES (THE OTHER ROTORS WERE AROUND 150, SEE PAGE 9 OF ATTACHED DOCUMENT). I CONTACTED MAZDA CUSTOMER SERVICE ABOUT THIS ISSUE, AND THEY TOLD ME THAT BECAUSE THE DEALER CAN'T DETECT AN ISSUE, THERE IS NOTHING THEY CAN DO. MAZDA HAS ISSUED TSBS RELATED TO THE ELECTRONIC PARKING BRAKE FOR MY VEHICLE, BUT I BELIEVE THEIR DIAGNOSTIC STEPS ARE NOT SUFFICIENT TO DETECT ALL CASES OF THE ISSUE. THEIR DIAGNOSTIC STEPS ARE ALL RELATED TO LOW-SPEED DRIVING, BUT MY ISSUE ONLY PRESENTS ITSELF AFTER DRIVING ON THE HIGHWAY FOR A PROLONGED PERIOD. *TR
Tires, Jun 19, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT STATED THAT WHILE ATTEMPTING TO INFLATE THE TIRE ON THE VEHICLE, THE VALVE STEM FRACTURED. THE VALVE STEM WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO WORLD CAR MAZDA NORTH (12115 INTERSTATE 35 NORTH BLDG. 2, SAN ANTONIO, TX 78233) WHERE THE REPAIR WAS PENDING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 68,000 THE VIN WAS NOT AVAILABLE. *LN*JB
Visibility/wiper, Jun 12, 2020
A SMALL CHIP WAS ON FOUND ON THE FRONT OF THE WINDSHIELD AND I WAS NOTIFIED BY THE DEALER THAT THE CHIP WAS SMALL AND THAT THEY THE REPAIR WOULD FIX IT WITH RESIN. THE NEXT DAY A CRACK AROUND 18 INCHES FORMED ALONG THE WINDSHIELD. . AFTER THE CRACK WAS FORMED THEY STATED THEY WEREN'T RESPONSIBLE FOR THE WINDSHIELD AFTER THE REPAIR. THIS IS A DEFECT IN THE QUALITY OF THE WINDSHIELD MAZDA WON'T HOLD THEMSELVES RESPONSIBLE FOR. THIS NEW WINDSHIELD HAS BEEN QUOTED FOR $500 TO REPLACE. *TR
Exterior lighting, May 26, 2020
MAZDA ISSUED A RECALL IN MARCH 2020 FOR THE DAYTIME RUNNING LIGHTS ON THIS CAR, THE PARTS REQUIRED TO REMEDY THIS SITUATION ARE BACKORDERED, AND HAVE BEEN BACKORDERED SINCE MARCH. AS OF TODAY, MAZDA IS STATING THAT THE PARTS WILL NOT BE AVAILABLE FOR 4-5 MONTHS! DAYTIME RUNNING LIGHTS ARE REQUIRED TO PASS THE ANNUAL VIRGINIASTATE AUTO INSPECTION. MY INSPECTION IS DUE THIS MONTH, AND MAZDA HAS EFFECTIVELY RENDERED MY VEHICLE ILLEGAL TO OPERATE IN THE STATE OF VIRGINIA! *TR
Other or unspecified, May 25, 2020
ON SEVERAL OCCASIONS SINCE PURCHASE SEPTEMBER 15, 2016, THE CAR WILL INTERMITTENTLY UPON APPLYING THE BRAKE TO STOP, ACCELERATE RAPIDLY. IF MY FOOT WASN'T ON THE BRAKE I WOULD BE PROPELLED INTO ONCOMING TRAFFIC OR POSSIBLY INTO A CROSSWALK. I HAVE REPORTED THIS TO THE DEALER WHERE I BOUGHT THE CAR AND TOLD THEY COULD NOT REPRODUCE THIS EVENT AND ALL CHECKS OF THE CAR WERE NORMAL. I AM AFRAID TO DRIVE THE CAR. THE LAST EVENT WAS YESTERDAY, MAY 24, 2020. I HAVE READ OF OTHER OWNERS OF THIS 2016 GRAND TOURING CX-5 MAZDA TO HAVE HAD THE SAME ISSUE WITH NO ACTION ON THE PART OF MAZDA. THIS IS EVEN AFTER ACCIDENTS OCCURRED.
Exterior lighting, May 20, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE DAYTIME RUNNING LIGHTS WERE INOPERABLE. THE LOCAL DEALER WAS NOT CONTACTED OR NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 12,000.
Service brakes, May 15, 2020
MY CAR WAS PARKED IN A LEVEL GARAGE OVERNIGHT AND THE NEXT DAY AFTER DRIVING FOR ABOUT 5 MINUTES THE ELECTRONIC PARKING BRAKE (EPB) LIGHT STARTED FLASHING ON BOTH THE DASHBOARD AND THE EPB CONTROL LEVER AND THE BRAKE LIGHT WARNING LIGHT WAS LIT. IT SEEMED TO BE DRIVING FINE, AND I NEVER ENGAGED THE PARKING BRAKE SO I THOUGHT I MAY HAVE DONE SO ACCIDENTALLY. I PULLED OVER, TURNED THE CAR OFF AND TRIED TO DISENGAGE THE PARKING BRAKE BUT IT JUST KEPT FLASHING. I TOOK IT TO MY GARDEN CITY MAZDA DEALERSHIP TO SERVICE IT FOR THE DAYTIME RUNNING LIGHTS RECALL, SO I TOLD THEM ABOUT THIS PROBLEM AS WELL. WHILE WAITING FOR THE APPOINTMENT, SOME DAYS THE LIGHTS STAYED OFF AND SOME DAYS CAME ON. AT THE DEALERSHIP, I PAID $140 FOR A DIAGNOSTIC AND WAS TOLD THAT THE PARKING BRAKE MODULE SHORTED OUT AND NEEDED TO BE REPLACED, AT A COST OF OVER $900. I ASKED IF THERE WAS A CHANCE MY BRAKES WOULD MALFUNCTION OR IF I COULD DRIVE THE CAR SAFELY AND WAS TOLD THE BRAKES WOULD NOT BE AFFECTED, SO DUE TO THE COST I OPTED TO NOT HAVE IT REPAIRED. THIS CAR IS LESS THAN 5 YEARS OLD AND I SHOULD NOT HAVE TO PAY FOR THIS SAFETY DEFECT. MY ODOMETER READS APPROXIMATELY 55,000. NOW I HAVE TO DRIVE AROUND WITH A VERY DISTRACTING RED PARKING BRAKE WARNING LIGHT FLASHING ON AND OFF CONSTANTLY AND MY BRAKE WARNING LIGHT LIT. THIS DISTRACTION IS AN ADDITIONAL SAFETY CONCERN. I'M NOT SURE IF GARDEN CITY MAZDA REPORTED THIS ISSUE TO THE MANUFACTURER, BUT APPARENTLY MAZDA IS AWARE OF THIS ISSUE BUT NO SAFETY RECALL HAS BEEN MADE. WHY? I FEEL AT THE VERY LEAST, EVEN IF NO SAFETY RECALL, THAT CUSTOMERS SHOULD HAVE THIS ISSUE REPAIRED AT NO COST AS SOON AS THEY REPORT IT TO MAZDA. PERHAPS ABC'S 7 ON YOUR SIDE, PIX 11'S [XXX] /WHAT A SHAME, NBC'S BETTER GET [XXX], OR ANY CONSUMER INVESTIGATIVE UNIT WOULD BE INTERESTED IN FEATURING THIS PROBLEM - BEFORE SOMEONE GETS KILLED! PLEASE HELP! TY INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine, May 4, 2020
I WENT TO THE DEALERSHIP AND THEY INFORMED ME THAT THE HYDRAULIC BELT TENSIONER WAS LEAKING. THEY QUOTED ME $400 FOR REPAIR AND STATED THIS IS A WEAR ITEM YET THE MANUAL AND USER GUIDE PROVIDED BY MAZDA DO NOT STATE THAT THIS IS REQUIRED TO BE REPLACED ONLY INSPECTED. MY CAR HAS LESS THEN 46,000 MILES AND THIS PART WAS NEARLY AT THE POINT OF FAILURE. IF THIS PART FAILS AND THE BELT GETS TOO LOOSE OR SNAPS, YOUR CAR WILL SHUT DOWN. ESSENTIALLY, IF THAT BELT BREAKS, YOUR ALTERNATOR WILL STOP CHARGING THE BATTERY, THE DASH WILL LIGHT UP LIKE A CHRISTMAS TREE, AND THE CAR WILL SPUTTER TO A COMPLETE STOP. NOT TO MENTION THE FACT THAT THE BELT ALSO TURNS THE WATER PUMP. SO WHILE THE CAR COULD SHUT DOWN IN ORDER TO AVOID OVERHEATING. MAZDA HAS STATED THEY WILL NOT COVER THIS AS IT'S OUT OF WARRANTY FOR A WHAT SHOULD BE CONSIDERED A DEFECTIVE PART. IF YOU HEAR KNOCKING SOUNDS FROM YOUR ENGINE GET YOUR VEHICLE INSPECTED ASAP!
Power train, Apr 17, 2020
WHILE BACKING OUT FROM A DRIVEWAY INTO A CITY STREET, I SHIFTED THE VEHICLE FROM REVERSE TO DRIVE. THE GEAR SHIFT INDICATED THAT THE CAR WAS IN DRIVE, BUT THE VEHICLE CONTINUED TO ROLL BACKWARD AS IF IT WAS IN NEUTRAL. THE ENGINE THEN STOPPED, AND THE VEHICLE NEEDED TO BE PUSHED FROM THE STREET OUT OF THE TRAVEL LANES. *TR
Parking brake, Service brakes, Apr 10, 2020
THE ELECTRIC PARKING BRAKE (EPB) HAS MALFUNCTIONED. THE CAR WAS PARKED IN A LEVEL GARAGE OVERNIGHT, WITHOUT THE PARKING BRAKE ENGAGED. WHEN THE CAR WAS TURNED ON THE EPB LIGHT CAME ON AND IS FLASHING, AS WELL AS THE BRAKE LIGHT WARNING. THE WARNING LIGHTS REMAIN ILLUMINATED ON THE DASH EVEN AFTER MULTIPLE RESTARTS. THE EMERGENCY BRAKE IS NOT ENGAGED AND THE CAR SEEMS TO DRIVE FINE. HOWEVER I HAVE NO EMERGENCY BRAKE NOW, WHICH IS OBVIOUSLY A SIGNIFICANT SAFETY ISSUE. *TR
Air bags, Apr 6, 2020
AIRBAG LIGHT FLASHING ON DASH. *TR
Seats, Mar 9, 2020
2016 MAZDA CX-5 POWER DRIVER SEAT RECLINES TO VARYING DEGREES (SOMETIMES FULLY, SOMETIMES PARTIALLY) INTERMITTENTLY WITHOUT INPUT WHILE VEHICLE IS PARKED. MIGHT HAPPEN TODAY AND NOT AGAIN FOR SEVERAL WEEKS OR MORE THAN A MONTH BUT COULD HAPPEN AGAIN TOMORROW. SEAT ADJUSTMENT SWITCH WORKS NORMALLY OTHERWISE. DEALER UNABLE TO DIAGNOSE OR DUPLICATE PROBLEM. NO FURTHER ASSISTANCE OFFERED OTHER THAN WE MUST BE RUBBING AGAINST THE ADJUSTMENT SWITCH AS WE EXIT THE VEHICLE. THIS WOULD BE IMPOSSIBLE SINCE THE SEAT ADJUSTMENT SWITCH REQUIRES CONTINUOUS ACTIVATION RATHER THAN A MOMENTARY INPUT WHILE EXITING THE VEHICLE.
Other or unspecified, Mar 2, 2020
ON MARCH 1, 2020, MY WIFE WAS DRIVING STRAIGHT SOUTH ON RT. 41 (TAMIAMI HIGHWAY) IN NORTH PORT, FLORIDA WHEN ALL OF A SUDDEN SHE HEARD AN 'EXPLOSION' THAT STARTLED HER. IT WAS THE SUNROOF THAT EXPLODED FOR NO APPARENT REASON ON OUR 2016 MAZDA CX-5 PURCHASED IN SEPTEMBER 28, 2015 AND CURRENTLY WITH 62,000+ MILES ON IT. FORTUNATELY, THE UNDERLYING SUNROOF PANEL WAS CLOSED, SO NONE OF THE GLASS FRAGMENTS ENDED UP IN HER FACE/ARMS/CHEST, WHICH, IF HAPPENED, COULD HAVE ALSO CAUSED AN ACCIDENT.
Electrical system, Feb 20, 2020
I WOULD LIKE TO EXPRESS THAT THIS IS NOW THE SECOND TIME I HAVE HAD TO TAKE MY CAR IN FOR SERVICE AND REPAIRS DUE TO THE SOY-BASED COMPONENTS THEY USE IN THE ELECTRICAL HARNESS THAT HAVE BEEN CONTINUOUSLY EATEN THRU BY SQUIRRELS. MY CAR'S HORN AND HEADLIGHTS NO LONGER WORK AGAIN AND THIS IS NOW THE SECOND TIME. I ASK THAT THESE ELEMENTS ARE RECALLED IMMEDIATELY FOR SAFETY REASONS. WIRE HARNESSES ARE A CRITICAL COMPONENT TO VEHICLE SAFETY. WIRES THAT CAN DEGRADE DURING THE NORMAL SERVICE LIFE OF A VEHICLE CAN BE DEADLY. THINK ABOUT A WIRE HARNESS WITH INSULATION THAT'S BEEN EATEN THAT CONTROLS THE ABS, FUEL INJECTION OR AN AIRFLOW SENSOR, AND YOU HIT A BUMP IN THE ROAD AND IT SHORTS. NOW YOU LOSE POWER OR BRAKING. ARE WE WILLING TO HAVE SOMEONE'S VEHICLE FAIL AND THE PEOPLE SERIOUSLY HURT OR DEAD BECAUSE OF A FUNDAMENTAL DESIGN FLAW? I CAN EMAIL PICTURES FROM MY PHONE TO PROVIDE EVIDENCE OF THE DAMAGE. AGAIN THESE WIRES SHOULD NEVER BE SOY BASED. I DON'T FEEL LIKE DYING ANYTIME SOON BECAUSE A RODENT CHEWED THROUGH A CRITICAL COMPONENT.
Exterior lighting, Feb 17, 2020
THE DAYTIME RUNNING LIGHTS HAVE STOPPED WORKING ON BOTH HEAD LIGHTS. THE COST FOR FIXING THE HEAD LIGHTS IS $1300.00 A PIECE. THE DEALER WON'T WARRANTY THIS REPAIR AND SAID IT WASN'T A SAFETY ISSUE. THE HEAD LIGHTS ARE THE ONES THAT SELF LEVEL AND TURN WHEN THE CAR TURNS.
Exterior lighting, Feb 17, 2020
THE DRL ON THE PASSENGER SIDE FLICKED THEN FAILED AROUND 12K MILE IN APRIL 2018. NOT LONG AFTER THAT, THE DRL ON THE DRIVER SIDE FLICKED THEN FAILED AROUND 16K MILE SOMETIME IN 2019. THE VEHICLE MILEAGE RIGHT NOW IS ONLY ABOUT 20K MILES !! ( WE ARE RETIREES AND HAVE 2 VEHICLES)
Exterior lighting, Feb 14, 2020
THE "AUTO" FOR HEADLIGHTS / DAYTIME RUNNING LIGHTS WERE TURNED OFF WHILE DRIVING IN RAINING DAYS OR IN DIMMED LIGHTING CONDITION IN THE EVENING, ON LOCAL ROAD AND HIGHWAY.
Exterior lighting, Feb 13, 2020
DRIVER SIDE HEADLIGHT DAY TIME LED LIGHT FLICKERS AND IT HAS HALF OF THE INTENSITY COMPARED WITH THE OTHER HEADLIGHT IF DRIVEN OR STATIONARY. THIS CONDITION STARTED TO BECOME NOTICEABLE TWO MONTHS AGO AND IT IS GETTING WORSE AND CLOSE TO THE POINT THAT THE DTL LED IS NOT VISIBLE ANYMORE AND THE ENTIRE HEADLIGHT UNIT MUST BE REPLACED. MAZDA KNOWS ABOUT THE CONDITION AND CLAIMS THAT THIS IS NOT A SAFETY ISSUE AND REFUSES TO REPLACE IT.
Exterior lighting, Feb 10, 2020
ONE DAYTIME RUNNING LIGHT IS NOW FLICKERING. IT IS NOT SERVICEABLE AND THE ENTIRE HEADLIGHT CAPSULE MUST BE REPLACED AT ABOUT $1300 PER SIDE. I AM SURE THE OTHER ONE WILL FAIL SOON ALSO! CAR HAS 61000 MILES AND IS 4 YEARS OLD. AS DRL`S ARE OEM, IT MUST BE FIXED TO PASS NYS INSPECTION. OF COURSE IT IS ALSO A PROVEN SAFETY FEATURE!
Exterior lighting, Feb 10, 2020
MY 2016 CX-5 GT IS NOW OUT OF WARRANTY BASED ON MODEL YEAR, ALTHOUGH IT ONLY HAS 21000 MILES ON IT. I HAVE THE SAME PROBLEM AS ALMOST EVERY OTHER OWNER OF THIS MAKE AND MODEL, WHICH IS THAT THE LED DAYTIME RUNNING LIGHTS ON ONE SIDE (SO FAR) HAVE STOPPED WORKING. LED'S DO NOT BURN OUT IN JUST A FEW YEARS, SO THE PROBLEM IS IN THE WIRING INSIDE THE HEADLIGHT ASSEMBLY. IT IS AN OBVIOUS MANUFACTURING DEFECT THAT MAZDA WILL NOT ACKNOWLEDGE. REPAIR COST CAN BE $1200 TO $1500 PER HEADLIGHT TO THE OWNER.
Exterior lighting, Feb 7, 2020
LED DAYTIME RUNNING LIGHTS DO NOT WORK CAUSING MY VEHICLE NOT TO BE AS VISIBLE AS IT SHOULD BE ON THE ROAD DURING DAYLIGHT HOURS . ALL THE OTHER LIGHTS ARE ALSO LED . I AM WORRIED ABOUT FUTURE PERFORMANCE . JUST PURCHASED VEHICLE 2/3/2020 , DO NOT KNOW WHEN LIGHTS FIRST MALFUNCTIONED .