2019 Mazda CX-5
Problems, recalls and owner-reported issues
Engine is the leading concern among 270 owner complaints filed for this model year. This is the 3rd highest complaint count among 14 CX-5 model years with reports.
Of the 2019 reports, 7 involved a crash and 2 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
Fuel system, gasoline, delivery, fuel pumpNov 12, 2021
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Campaign 21V875000 on NHTSA.gov
EngineJun 27, 2019
Mazda North American Operations (Mazda) is recalling certain 2018-2019 CX-5, Mazda6, and 2019 Mazda3 vehicles. A software error in the powertrain control module (PCM) may cause the engine to stall.
An unexpected stall increases the risk of a crash.
Mazda will notify owners, and dealers will reprogram the PCM software, free of charge. The recall began August 20, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3719F.
Campaign 19V497000 on NHTSA.gov
Representative owner complaints: visibility/wiper
9 reports, newest first. Show all
Visibility/wiper, Forward collision avoidance, Jan 20, 2025
Car will slam on brakes even if car is in opposite lane farther away. We have received sooo many chips amd cracks on windshield with 2 weeks. We purchased used and was informed windshield was replaced once already.
Visibility/wiper, Forward collision avoidance, Feb 18, 2024
The side mirrors fold in and out automatically. Sometimes they will not open to driving position, leaving the driver without the ability to check them for lane changes. This is a common problem with the automatic mirrors on Mazda vehicles. I have had them repaired once under warranty, but the issue persists. The second issue is the automatic emergency braking. It has activated a few times without need or warning. I have come close to being rear-ended because of this and received negative feedback from other drivers that were following me (use your imagination).
Visibility/wiper, Feb 3, 2024
Folding side mirror will not open all the way, causing a safety concern when driving.
Visibility/wiper, Jul 12, 2023
On my Mazda CX-5, the auto-folding side mirrors began failing to open fully, resulting in poor visibility. It is possible that the mirrors may become fully folded and unable to open resulting in compromised awareness when driving. It is not possible to force the mirrors open without risking damage to the internal mechanism and no guarantee the mirrors would stay open. This seems to be related to Bulletin No.: 09-011/20, however service centers are declining to fix this outside of warranty. There are numerous cases of this happening documented on Mazda forums and online groups, and the service associate admitted to me that just the day before someone had come in for an identical problem, but the owner declined to pay for a nearly $2000 fix.
Visibility/wiper, Jun 21, 2023
Windshield cracks too easy on 2019 Mazda CX-5. The car is 2019 and has already had 7 separate incidents (Crack and or Chip). Mazda knows of the problem and there are many Mazda customers that have reported problems with the integrity of the windshield. It's very concerning because it could be a safety issue if the windshield cracks so easy especially with all the objects and debris on the road that bigger vehicles like trucks kick up. I don't feel safe.
Visibility/wiper, Apr 15, 2023
I purchased this vehicle used and with 35,000 miles on it, took it to Mazda for an oil change. The windshield wipers never seemed to work that well, and Mazda told me that the actual wiper arms (not blades) were installed on the wrong sides of the windshield (ie: Driver arm was on the passenger side, and Passenger arm was on the driver side). I removed them arms and reinstalled on the correct side and now the wipers work fine. I am reporting this as I assume they were installed incorrectly when the vehicle was manufactured, and I'm concerned that other vehicles may be affected.
Visibility/wiper, Jul 31, 2022
While I was driving on the highway at 60 mph the glass sunroof exploded with a loud bang. Luckily the sunroof shade was closed, otherwise shards of glass would have fallen on me causing injury and possible loss of control of the car. I immediately reported the incident to my insurance company and the next day brought the car into the Mazda dealership. The service manager claims he never heard of sun roofs exploding and there were no outstanding recalls on sunroofs. I left the car at the dealer for further inspection by Mazda.
Visibility/wiper, Jan 1, 2022
At high speeds, air enters through the front windshield from outside of the car and into the cabin, making a whistling sound. It seems the problem is with the windshield design or fit.
Visibility/wiper, Mar 3, 2021
WINDSCREEN STRESS CRACK 12 - 15 INCH UPPER END. NO VISIBLE EXTERNAL DAMAGE CAUSE, NO EVIDENCE OF DEBRIS DAMAGE. APPEARS AS MATERIAL DEFECT, MANY SIMILAR REPEATING COMPLAINTS ON THE NET. MAZDA REFUSES TO REPLACE UNDER WARRANTY, REFUSES TO INSPECT.