2020 Mazda CX-5
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 107 owner complaints filed for this model year. This is the 9th highest complaint count among 14 CX-5 model years with reports.
Of the 2020 reports, 10 involved a crash. 6 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: structure
6 reports, newest first. Show all
Structure, Nov 1, 2025
SUNROOF EXPLODING - 2020 Cx5 I've seen other reports on mazda forums happending on cx the sunroofs RANDOM normal temp in chicago IL on Halloween night
Structure, Jul 21, 2023
When driving at highway speeds, when there are strong crosswinds, as there are prone to be in my area, depending on which way the wind is coming from both doors will make a screeching/howling noise. This noise is very loud and extremely distracting. When it first happens it is very jarring, and depending on the wind conditions can go on for miles, making it very hard to hear anything else. I have taken the car to two dealers who refuse to fix it because they state they cannot reproduce it but it is not something that can be reproduced without specific conditions, but they are aware it exists as they have a TSB indicating how to fix it.
Structure, Back over prevention, Jul 11, 2023, crash
The rear camera and warning system has failed numerous times. On one occasion I hit a vehicle because of the failure. Also, the windshield has a leak that sometimes is like a waterfall causing serious visibility problems.
Structure, Feb 22, 2022
High pitch noise coming from upper side of vehicle while driving on a freeway with strong side winds (35-40mph wind gusts).
Structure, May 2, 2021
THE RED PAINT IS CHIPPING PRETTY BAD. THIS CAR IS ONLY ABOUT 1 YEAR OLD. THE CHIPPING IS MOSTLY ON THE HOOD OF THE CAR.
Structure, Oct 28, 2020
THE AUTO LIFT GATE OPENS ON ITS OWN. WE JUST BOUGHT THIS IN JULY AND HAVE FOUND IT OPENED ON AT LEAST 4 OCCASIONS. ONCE OUTSIDE AND THE OTHER TIMES IN THE GARAGE. IT OPENED IN THE GARAGE AND DID NOT REALIZE IT WHEN I PUSHED THE GARAGE DOOR OPENER. IT WAS ABUTTED AGAINST THE DOOR AND CAUSED DAMAGE TO THE LIFT GATE. IT IS NOT THE FOB, BECAUSE WE TRIED IT INSIDE WITH THE DOOR SHUT AND THE LIFT GATE DOES NOT OPEN.