2024 Mazda CX-5
Problems, recalls and owner-reported issues
Service brakes is the leading concern among 44 owner complaints filed for this model year. This is the 12th highest complaint count among 14 CX-5 model years with reports.
Of the 2024 reports, 4 involved a crash and 1 involved a fire. 2 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: structure
4 reports, newest first. Show all
Electrical system, Structure, Sep 10, 2026
The contact owns a 2024 Mazda CX-5. The contact stated that the radio was inoperable. The vehicle was taken to the dealer, who discovered that rodents had chewed through the soy-based wiring and created a nest inside the vehicle. The dealer replaced the headliner, wiring harness, both front air bags, A-pillar molding, and C-pillar molding. The failure mileage was 17,655.
Suspension, Structure, Other or unspecified, Aug 30, 2026
After vehicle has been parked for awhile, for example over night, there is a Popping sound or Clunking from front of vehicle after moving vehicle and applying brakes at first stop. Noise has been there since 2024. Popping, Clunking sound only when when vehicle parked again. There is also a loud Clunking sound sometimes, sounds like it is from the right front suspension, when driving on irregular, or bumpy road surface where i live. Sounds like something is not secured properly , tightened enough, or dampened enough. Like the Coil Spring flopping around in its holder. Have complained to the dealer numerous times. Was told that they could not duplicate the problem, even when vehicle was left there for about a week. Right front lower control arm was replaced on last visit, but noise is still there.
Structure, Jun 28, 2025
The windshield on the 2024 Mazda CX5 produces a clicking rattling noise when driving at new speed. I have taken it to Mazda for inspection and they say the windshield is fine. I have noticed I can get the noise to stop by apply pressure onto the windshield from inside the car. Other people have noticed this issue too. I had a suspicion the windshield is not installed well on the car The solution was to get a new windshield which is installed well. The windshield is a structural part of the car, and to know it could not be secured well is concerning.
Structure, Feb 5, 2024
The drivers door is slightly harder to close than the other doors. This occurs when all the other doors and windows are fully closed. this happened on Mazda 2017 CX-5 as a recall, it's here: [XXX] Mazda has provide a fix to this [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)