2025 Mazda CX-5

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 27 owner complaints filed for this model year. This is the 13th highest complaint count among 14 CX-5 model years with reports.

Complaints by model year
  1. 27

Of the 2025 reports, 4 involved a crash. 4 people were injured.

Primary concernService brakes10 reports · 37% of complaints
Owner complaints27Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Service brakes10
  2. Other or unspecified7
  3. Engine6
  4. Forward collision avoidance6
  5. Electrical system5
  6. Vehicle speed control5
  7. Fuel/propulsion system3
  8. Power train3

Recalls and investigations

No safety recalls on file.

Representative owner complaints: fuel/propulsion system

3 reports, newest first. Show all

  1. Power train, Engine, Fuel/propulsion system, Aug 23, 2026

    The vehicle exhibits a repeatable low-speed driveline-related problem consisting of pronounced clicking or clunking from the driver-front area, fore-and-aft jerking, and harsh engagement during deceleration and light on/off-throttle transitions, particularly around 15–17 mph; the behavior can become significantly worse over rough or uneven terrain. The exact failed component or system has not yet been identified. The vehicle is still essentially new, with fewer than 5,000 miles, and has not yet reached its first scheduled service interval, so it has not yet been formally inspected for this condition. No warning lamp or diagnostic message has appeared. Other owners online have described a similar low-speed clunking and jerking phenomenon, and Mazda has issued at least one prior transmission-related TSB addressing somewhat similar harsh shift behavior, although that bulletin does not appear to apply to this vehicle or this exact symptom. The vehicle is available for inspection upon request. The concern presents a potential safety risk because the vehicle can unexpectedly jerk, lurch, or abruptly change driveline load during ordinary low-speed driving, which can make accelerator response and vehicle speed less predictable in traffic, parking lots, intersections, or on uneven surfaces. The symptoms began within the first few thousand miles and remain repeatable.

  2. Steering, Service brakes, Fuel/propulsion system, Feb 17, 2026

    Breaks and gas pedal simultaneously stopped working while driving and steering wheel locked up

  3. Service brakes, Fuel/propulsion system, Nov 20, 2025

    At stop signs, in a row of 3 or 4 cars, on the 3rd or 4th stop, I apply the brake but it accelerates as i am braking, moving forward 8 or 10 feet. Over the course of 1800 miles, this has occurred 3 or 4 times, narrowly avoiding collisions.