2025 Mazda CX-5

Problems, recalls and owner-reported issues

Service brakes is the leading concern among 27 owner complaints filed for this model year. This is the 13th highest complaint count among 14 CX-5 model years with reports.

Complaints by model year
  1. 27

Of the 2025 reports, 4 involved a crash. 4 people were injured.

Primary concernService brakes10 reports · 37% of complaints
Owner complaints27Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Service brakes10
  2. Other or unspecified7
  3. Engine6
  4. Forward collision avoidance6
  5. Electrical system5
  6. Vehicle speed control5
  7. Fuel/propulsion system3
  8. Power train3

Recalls and investigations

No safety recalls on file.

Representative owner complaints

27 reports, newest first.

  1. Electrical system, Other or unspecified, Engine, Jun 27, 2025

    Critical Malfunction- causing parking brake malfunction, anti lock brake system malfunction, Dynamic stability control malfunction, Disabled blind spot monitoring, Keyless entry system malfunction, Front brake / and obstruction warning disabled, Keyless entry system malfunction, Air Bag system and seat belt pre-tensioner system malfunction. Vehicle not starting./dead. Sat at dealership service where purchased for 6 days saying they could not test bc they did not have a battery tester- Magically when I complained they found one- and say everything checks out ok. Vehicle is not safe!!!! If this malfunction happened while driving I could have been killed. The dealership refuses to anything g but say it’s OK- and it’s not a lemon. I cannot put my life at risk and they will not guarantee it will not happen again- or say why it happened- other than check g the battery.

  2. Visibility, Jan 20, 2025

    The windshield on our new 2025 Mazda CX-5 is defective. Objects viewed through the windshield are distorted, to include the Active Driver’s Display (colloquially known as the HUD). Drivers and passengers are impeded from clearly seeing and focusing on objects visible throughout the front of the vehicle. Objects to include road signs are distorted, lose clarity which result in unnecessary and dangerous distractions. This problem significantly degrades the vehicle’s usability, safety and ultimate enjoyment.