2004 Mazda MAZDA3
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 170 owner complaints filed for this model year. This is the 5th highest complaint count among 22 MAZDA3 model years with reports.
Of the 2004 reports, 24 involved a crash and 2 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontalJul 1, 2021
Mazda North American Operations (Mazda) is recalling certain 2004-2007 Mazda3 vehicles. During air bag deployment, the plastic emblem on the steering wheel air bag module cover may shatter, and project plastic fragments into the vehicle.
Plastic fragments can hit occupants during air bag deployment, increasing the risk of injury.
Dealers will replace the air bag module cover, free of charge. Owner letters were mailed between August 28, 2021 and October 28, 2021. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4921G.
Campaign 21V494000 on NHTSA.gov
EquipmentApr 2, 2009
THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
Campaign 09E011000 on NHTSA.gov
Air bags, frontal, sensor/control module-inactiveSep 24, 2004
ON CERTAIN PASSENGER VEHICLES, A CRACK IN THE AIR BAG CRASH ZONE SENSOR HOUSING CAN ALLOW WATER TO ENTER THE SENSOR, CAUSING A SHORT CIRCUIT AND ILLUMINATING THE AIR BAG WARNING LIGHT.
IF THIS PROBLEM EXISTS, THE AIR WILL NOT DEPLOY AS DESIGNED IN CERTAIN TYPES OF FRONTAL CRASHES, INCREASING THE RISK OF DEATH OR SERIOUS INJURY TO THE DRIVER AND FRONT SEAT PASSENGER.
DEALERS WILL INSPECT THE CRASH ZONE SENSOR AND REPLACE IT, IF NECESSARY. THE RECALL BEGAN ON OCTOBER 28, 2004. OWNERS SHOULD CONTACT MAZDA AT 1-800-222-5500.
Campaign 04V468000 on NHTSA.gov
Representative owner complaints
170 reports, newest first.
Steering, Nov 16, 2010
POWER STEERING FAILS WHILE DRIVING. MAKES IT VERY DIFFICULT FOR OUR 16 YEAR OLD DAUGHTER TO STEER THE VEHICLE. *TR
Engine and engine cooling, Nov 1, 2010, fire
I OWN A 2004 MAZDA 3 HATCHBACK THAT I PURCHASED NEW. THE CAR HAS 74,000 MILES ON IT AND HAS BEEN MAINTAINED FAITHFULLY BY MAZDA TECHNICIANS. DRIVING HOME FROM WORK, THE CAR CAUGHT FIRE. TO REITERATE, THE CAR CAUGHT FIRE. HAD MY WIFE NOT NOTICED, AND HAD WE PARKED THE CAR IN THE GARAGE, IT WOULD HAVE BURNED DOWN THE HOUSE WITH US IN IT. WE MANAGED TO PUT THE CAR OUT AND TOOK IT TO THE MAZDA DEALERSHIP. THE TECHNICIAN TOLD US THE AIR CONDITIONING COMPRESSOR FROZE AND THE BELT CAUGHT FIRE FROM THE FRICTION; THIS THEN IGNITED PLASTIC SPLASH GUARDS UNDER THE VEHICLE. ALL TOTAL - $1500 IN DAMAGE. THE TECHNICIAN STATED THE COMPRESSOR SHOULD NOT HAVE CAUSED A FIRE, AND IN FACT THIS WAS THE FIRST TIME HE HAD SEEN ANYTHING LIKE IT. I CONTACTED MAZDA AND ASKED THEM TO RECOMPENSE THE DAMAGE FROM THE FAILED COMPRESSOR AND THE FIRE, AND THEY REFUSE TO ASSIST ME (OR EVEN ACKNOWLEDGE THAT ONE OF THEIR PRODUCTS' SPONTANEOUS COMBUSTION IS A PROBLEM), OR COMPENSATE ME. I AM LESS CONCERNED ABOUT COMPENSATION THAN I AM CONCERNED THAT THERE ARE THOUSANDS OF THESE CARS ON THE ROADS, BEING DRIVEN BY FAMILIES, WAITING TO CATCH FIRE AND BURN. THIS NEEDS TO BE ADDRESSED AND ADDRESSED QUICKLY BEFORE SOMEONE LOSES THEIR LIFE. THERE HAVE BEEN NO RECALLS OR EVEN WARNINGS FROM MAZDA THAT THIS IS A POTENTIAL PROBLEM. PLEASE, I AM ASKING THAT THE NHTSA ASSIST IN DOING SOMETHING BEFORE THIS POTENTIALLY FATAL MANUFACTURER DEFECT COSTS SOMEONE THEIR LIFE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Engine and engine cooling, Sep 13, 2010
2004 MAZDA 3 WITH 2.3 LITER ENGINE AND MANUAL TRANSMISSION MAZDA HAS A POOR DESIGN ENGINE OIL FILTER HOUSING. THE END IS MADE OF PLASTIC. THESE END CAPS TEND TO FATIGUE AND CRACK WITH AGE. THIS PART IS EXPOSED TO HIGH HEAT, VIBRATIONS, AND TORQUE. WHEN IT CRACKS AND LEAKS IT LEADS TO CATASTROPHIC ENGINE FAILURE. *TR
Power train, Aug 20, 2010
WHEN DRIVING ON THE HIGHWAY, THE TRANSMISSION OF MY 2004 MAZDA 3 WITH ONLY 84,000KM DIED AS IT LOST THE ABILITY TO REACH 3RD AND 4TH GEAR. THIS INCIDENT NEARLY COST ME MY LIFE YET MAZDA CANADA WOULD DO NOTHING ABOUT IT. WHAT KIND OF COMPANY CAN NOT STAND BEHIND THEIR PRODUCT AFTER SUCH A NEAR-FATAL INCIDENT. SUFFICE TO SAY THAT MAZDA WILL NEVER GET MY BUSINESS AGAIN. $3,200 LATER, I'M STILL ALIVE NO THANKS TO MAZDA. *TR
Steering, Aug 19, 2010
2004 MAZDA 3 HATCHBACK POWER STEERING LOCKUP, HARD TO STEER WHILE DRIVING. STARTED HAPPENING IN 2009. *TR
Steering, Aug 18, 2010
2004 MAZDA 3 HAS FREQUENT LOSS OF POWER STEERING. WHILE IN MOTION POWER STEERING SUDDENLY STOPS WORKING. TURNING OFF CAR FOR SEVERAL MINUTES THEN RESTARTING SEEMS TO CLEAR PROBLEM. INCIDENT OCCURS EVERY 3 - 4 DAYS. *TR
Steering, Jul 29, 2010
RANDOM POWER STEERING FAILURE. WHEN DRIVING ON HIGHWAY APPROX 65MPH, THE YELLOW DASH INDICATOR WARNING LIGHT FOR THE POWER STEERING SYSTEM ILLUMINATED AND POWER STEERING STOPPED WORKING. I EXITED THE HIGHWAY AFTER A FEW MINUTES AND PULLED INTO A SIDE ROAD (WITH NO POWER STEERING), AND THEN ALL OF THE SUDDEN THE POWER STEERING LIGHT EXTINGUISHED AND IT WORKED FINE AGAIN. THIS WAS A VERY DANGEROUS SITUATION, ESPECIALLY FOR THOSE WHO DO NOT HAVE MORE THAN AVERAGE STRENGTH TO TURN THE STEERING WHEEL WITHOUT POWER STEERING!! *TR
Engine and engine cooling, Power train, Electrical system, Jul 20, 2010
LETTER FROM CONGRESSMAN VAN HOLLEN ON BEHALF OF CONSTITUENT RE SAFETY PROBLEMS (RANDOM STALLING) WITH HIS 2004 MAZDA3 *TGW THE CONSUMER WENT TO SEARS TO PURCHASE A BATTERY THINKING THAT WAS THE CAUSE OF THE RANDOM STALLING, BUT WAS TOLD THE BATTERY WAS FINE AND IT APPEARED THERE WAS AN ELECTRICAL PROBLEM, BUT THEY WERE UNABLE TO FIGURE OUT WHAT IT WAS. THE CONSUMER THEN WENT TO THE DEALER AND WAS TOLD DIFFERENT THINGS WERE WRONG WITH THE VEHICLE, WHICH WAS CAUSING IT TO STALL. THE CONSUMER PAID FOR THE REPAIRS, BUT WEEKS LATER THE VEHICLE STALLED AGAIN. THE CONSUMER ALSO STATED THE CLUTCH AND TRANSMISSION WAS REPLACED. *JB
Air bags, Jul 7, 2010
TL*THE CONTACT OWNS A 2004 MAZDA3. THE CONTACT STATED THAT NHTSA CAMPAIGN ID 04V468000, AIR BAG SENSOR, CONTROL MODULE WAS A PART OF HIS YEAR, MAKE AND MODEL VEHICLE; HOWEVER, THE DEALER STATED THAT IT WAS NOT ALTHOUGH IT WAS EXHIBITING THE IDENTICAL FAILURE. THE CONTACT STATED THAT THE LIGHT ILLUMINATED WHENEVER WAS RAINING OR WET OUTSIDE. THE DEALER WAS NOTIFIED BUT THEY STATED THAT THERE WAS NOTHING THEY COULD DO. MAZDA WAS NOT CONTACTED WHEN THE COMPLAINT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 87,000.
Power train, Seat belts, Jun 5, 2010
TRANSMISIN DAADA. *TR
Power train, Structure, May 28, 2010
I HAVE A 04 MAZDA 3 W/ AUTOMATIC TRANS / DRIVING INTO PARKING LOT HEARD A LOUD NOISE , CAR QUIT MOVING , DRIVER SIDE AXLE WAS HANGING / THE ENGINE HAD ALMOST DROP TO THE FLOOR , VEHICLE WAS TOWED TO A SHOP , THEY FOUND OUT THAT THE BRACKET WHICH HOLDS TRANSAXLE / ENGINE , ON DRIVER SIDE HAD BROKEN !! IT IS A ALUMINUM BRACKET WITH 3 BOLTS THAT CARRY ALL THE WEIGHT OF ENGINE / TRANSAXLE IT DAMAGED BOTH AXLE SHAFTS , CAUSED ABOUT $ 950.00 ON REPAIRS MY CONCERN IS THAT IT A VERY BAD / POOR / WEAK / DESIGN / THE GOOD THING IT HAPPENED AT LOW SPEED , IF IT WOULD HAVE BROKEN AT FREEWAY SPEED IT WOULD HAVE CAUSED A MAJOR DAMAGE / ACCIDENT !! *TR
Engine and engine cooling, Air bags, Mar 15, 2010, crash
I AM VERY CONCERNED ABOUT THE SAFETY OF THE CAR THAT I HAVE HAD SINCE 2004 MAZDA 3. ON SUNDAY, I WAS HIT BY A CAR AT ABOUT A 20 TO 30 DEGREE ANGLE AND THE IMPACT HIT MY PASSENGER DOOR. NEITHER ONE OF US WAS GOING AT A SPEED THAT SHOULD HAVE HAD A RESULT IN THE DAMAGE THAT OCCURRED. WHEN HE HIT US AND THE CAR CAME TO REST, THE POLICE AND TOWING PEOPLE DISCOVERED THAT THE ENGINE HAD SNAPPED OFF ITS' MOUNTING. MY AIRBAGS DID NOT DEPLOY EITHER. HE TOLD ME THAT BOTH HE AND THE TOWING AGENT HAD EVER SEEN THIS HAPPEN BEFORE TO A CAR WITH AS LITTLE DAMAGE TO IT. I WENT TO THE TOW PLACE WHERE THEY WERE HOLDING MY CAR TO TAKE PICTURES AND LOOK AT THE CAR, AND BOTH OF THE PEOPLE (DIFFERENT PEOPLE THAN THE ORIGINAL TOW DRIVER) SAID THEY HAD NEVER SEEN ANYTHING LIKE THAT. THE ONE GUY SAID ONLY TWICE HAS HE SEEN THAT HAPPEN AND BOTH HAD MAJOR DAMAGE TO THE CAR AND THAT THEY WERE DEMOLISHED UP TO HALF OF THE CAR. HE ALSO SAID THE MOUNTING PIECE OF HARDWARE LOOKED LIKE IT WAS MADE OF DIECAST NOT METAL OR ALUMINUM, WHEN WE INSPECTED IT WE NOTICED THE PART THAT WAS SNAPPED AND I MUST ADMIT IT LOOKED LIKE PLASTIC. I HAD TO HAVE THE STRUTS REPLACED IN 2008, BUT YET I HAD NEVER HIT THE TIRES HARD ON ANYTHING. MY QUESTION IS THIS SOMETHING THAT SHOULD BE INVESTIGATED AND COULD IT BE DANGEROUS TO OTHER DRIVERS OF THIS YEAR. I KNOW THAT THEY HAVE MADE ENGINES THAT ARE DESIGNED TO DROP IN ACCIDENT RECENTLY, BUT NOT FOR THIS YEAR AND NOT FOR THAT TYPE OF ACCIDENT. I HAVE WRITTEN TO MAZDA REQUESTING AN INVESTIGATION AND I AWAIT THEIR RESPONSE. *TR
Engine and engine cooling, Power train, Mar 3, 2010
TL*THE CONTACT OWNS A 2004 MAZDA3. SHE STATED THAT THE VEHICLE COULD BE DRIVEN AS AN AUTOMATIC OR A MANUAL. WHILE DRIVING 20 MPH IN MANUAL MODE SHE ATTEMPTED TO SHIFT GEARS, TO NO AVAIL. SHE HAD TO TAKE HER FOOT OFF OF THE GAS PEDAL IN ORDER FOR THE GEARS TO RELEASE AND AFTERWARDS THE GEARS STARTED TO SHIFT ON THEIR OWN. SHE WAS ABLE TO EXIT THE FREEWAY WHEN THE VEHICLE LOST ALL POWER, BUT CONTINUED TO ACCELERATE. SHE WAS UNABLE TO STOP THE VEHICLE OR MAKE A TURN. THE VEHICLE BEGAN MOVING FROM ONE LANE TO ANOTHER AND ACCELERATED THROUGH A RED LIGHT TO AVOID A COLLISION. THE VEHICLE STOPPED ACCELERATING WITHIN IN A FEW MINUTES. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO DIAGNOSED THE FAILURE AS THE INTAKE MANIFOLD. THE INTAKE MANIFOLD MELTED, DAMAGED THE SENSOR AND THE CATALYTIC CONVERTER. THE MECHANIC REPLACED THE CATALYTIC CONVERTER, SENSORS, AND THE GASKETS; HOWEVER, SHE HAD TO ADD OIL TO THE ENGINE BECAUSE THE ENGINE LIGHT ILLUMINATED CONSTANTLY. SHE TOOK THE VEHICLE BACK TO THE MECHANIC WHO STATED THAT THE ENGINE ALSO NEEDED TO BE REPLACED. SHE CONTACTED THE MANUFACTURER AND FILED A REPORT; HOWEVER , THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS. THE ENGINE WAS NOT REPLACED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS 75,000.
Service brakes, Hydraulic, Feb 2, 2010
TOTAL BRAKE FAILURE , TOWED TO DEALER TO FIND OUT WHY BRAKES FAILED, IT WAS FOUND TO BE A LOSS OF BRAKE FLUID DUE TO A RUBBING OF THE BRAKE LINE ON ANOTHER PART OF THE CAR, IT WAS REPAIRED AND AT THE SAME TIME THE OTHER SIDE WAS INSPECTED AND FOUND TO HAVE THE SAME PROBLEM, THE TECHNICIAN, SAID IT WAS A FACTORY DEFECT AND TOOK A PHOTO FOR US, AND WE CONTACTED MAZDA ABOUT THE PROBLEM WE HAVE HEARD BACK FROM THEM AS OF TODAY. *TR
Air bags, Jan 12, 2010, crash
TL*THE CONTACT OWNS A 2004 MAZDA 3. WHILE DRIVING 35 MPH THE VEHICLE SLID ON BLACK ICE AND HIT THE GUARD RAIL. THE AIR BAGS DID NOT DEPLOY. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED INJURIES TO HER BACK. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE FRONT AND REAR FENDER WERE DAMAGED. THE MANUFACTURER WAS NOTIFIED. A POLICE REPORT IS AVAILABLE. THE FAILURE MILEAGE WAS 77,000. UPDATED 02/18/10
Power train, Equipment, Aug 14, 2009
MAZDA 3 ENGINE MOUNTS CONTINUE TO FAIL, AND HAVE BEEN REPLACED TWICE IN 4 YEARS. *TR
Parking brake, Aug 12, 2009, crash
PARKING BRAKE FAILED TO HOLD RESULTING IN TOTAL LOSS OF CAR AND DAMAGE TO PRIVATE PROPERTY. *TR
Power train, May 25, 2009
THE CAR CONTINUES TO MOVE WHEN PLACED IN PARK EVEN ON A FLAT SURFACE. *TR
Power train, Apr 14, 2009
I HAVE A 2004 MADZA3 WITH 73,560 MILES ON IT. THE A/T LIGHT CAME ON WHEN I STARTED THE CAR. SO I TURN OFF THE CAR AND RESTARTED. THE A/T LIGHT DIDN'T COME ON. I TOOK IT TO THE DEALER AND THE TECH FOUND INTERNAL FAILURE DUE TO PRESSURE CONTROL SOLENOID AND NEEDS REBUILT TRANSMISSION. ( $3,700 DOLLARS !) THE TECH TOLD ME THAT 2003-2004 HAD PROBLEMS WITH THE TRANSMISSION. HE ALSO SAID, THAT HE HAD 3 TO 4 PER WEEK, WITH CUSTOMERS COMING IN FOR THE SAME PROBLEM. SO MY WARRANTY RAN OUT. BUT THAT'S NOT THE PROBLEM! THE MANUFACTURER KNEW ABOUT THE PROBLEM, (BACK THEN) BUT DIDN'T WANT TO HAVE A RECALL ON THE 2003 AND 2004 MADZA3 TRANSMISSION!! THEY KNEW IT WILL COST THEM ALOT MONEY!! THE MANUFACTURER FIGURES THAT HALF OF THE CUSTOMERS USUALLY ONLY KEEP THEIR CAR ONLY 2 TO 3 YEARS AND TRADE IT IN. THE OTHER HALF OF THE CUSTOMERS USUALLY HAVE EXTENDED WARRANTY, SO THE MANUFACTURER WON'T HAVE TO WORRY ABOUT THE RECALL!! THAT'S BAD BUSINESS!! I ALSO LOOK IN THE INTERNET AND FOUND ALOT OF CUSTOMERS WITH THE SAME PROBLEM!! IF THIS IS NOT THE RIGHT DEPT. THEN PLEASE FORWARD IT TO THE RIGHT DEPT. THANK YOU *TR
Seat belts, Apr 4, 2009
IT SEEMS WHEN THE CAR IS COLD BUT NOT ALWAYS THE DRIVERS SIDE SEAT BELT WILL NOT RELEASE FROM THE BUCKLE I HAD IT REPLACED UNDER WARRANTY BUT NOW THE NEW ONE IS DOING THE SAME THING NOT A GOOD THING IF YOU HAD TO GET OUT QUICKLY. *TR
Air bags, Mar 27, 2009
AIRBAG/SRS LIGHT COMING ON INTERMITTENTLY. DEALER SAYS IT IS NOT COVERED BY NHTSA CAMPAIGN ID NUMBER 04V468000. DIAGNOSIS AND ESTIMATE WAS FOR A DRIVER'S SIDE SEAT BELT PRE-TENSIONER AND AN AIRBAG MODULE. THEY QUOTED $818.59 PARTS AND LABOR. *TR
Steering, Feb 11, 2009
TL*THE CONTACT OWNS A 2004 MAZDA3. WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. THE CONTACT HAD TO USE GREAT FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE POWER STEERING PUMP FAILED. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIRS; THEREFORE, NO REPAIRS WERE MADE. THE FAILURE AND CURRENT MILEAGES WERE 65,000.
Visibility, Jan 14, 2009
THIS IS AN ON GOING PROBLEM, THE WIND SHIELD WHEN DRIVING INTO THE SUN HAS A GLITTERING EFFECT. NO MATTER HOW CLEAN IT ID. AS OF NOW WE HAVEN'T REPLACED IT. PLEASE CHECK INTO THIS AS IT'S HARD TO SEE. *TR
Power train, Dec 29, 2008
THERE WERE NO MAJOR EVENTS THAT LEAD UP TO THE FAILURE, JUST NORMAL COMMUTING BACK AND FORTH TO WORK. THE FAILURE WAS MY PASSENGER SIDE ENGINE MOUNT, WHICH FAILED COMPLETELY, 1 OCCURRENCE WHICH HAPPENED JUST OUTSIDE OF THE WARRANTY WINDOW. NO IMMEDIATE SIDE EFFECT BUT LONG TERM RAMIFICATIONS DUE TO STRESSES PLACED ON OTHER MOTOR/TRANSMISSION COMPONENTS STILL UNKNOWN. MOTOR MOUNT PURCHASED AND REPLACED BY MYSELF. OLD PART NOT AVAILABLE. *TR
Engine and engine cooling, Dec 23, 2008
TL*THE CONTACT OWNS A 2004 MAZDA 3. SINCE 2007, THE CONTACT HEARD A TICKING NOISE IN THE ENGINE. THE NOISE INTENSIFIED AND THE DEALER STATED THAT THE INTAKE MANIFOLD WAS THE CAUSE OF THE FAILURE. THE REPAIR WOULD COST $1,036. THE CONTACT ATTEMPTED TO CALL THE MANUFACTURER AS WELL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 82,200.