2007 Mazda MAZDA3
Problems, recalls and owner-reported issues
Steering is the leading concern among 222 owner complaints filed for this model year. This is the 4th highest complaint count among 22 MAZDA3 model years with reports.
Of the 2007 reports, 28 involved a crash and 3 involved a fire. 28 people were injured.
What owners report most often
Recalls and investigations
Air bags, frontalJul 1, 2021
Mazda North American Operations (Mazda) is recalling certain 2004-2007 Mazda3 vehicles. During air bag deployment, the plastic emblem on the steering wheel air bag module cover may shatter, and project plastic fragments into the vehicle.
Plastic fragments can hit occupants during air bag deployment, increasing the risk of injury.
Dealers will replace the air bag module cover, free of charge. Owner letters were mailed between August 28, 2021 and October 28, 2021. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 4921G.
Campaign 21V494000 on NHTSA.gov
Steering, electric power assist systemAug 12, 2010
MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.
POWER STEERING ASSIST IS SUDDENLY LOST REDUCING THE DRIVER'S ABILITY TO STEER THE VEHICLE AS TYPICALLY EXPECTED, AND INCREASING THE RISK OF A CRASH.
MAZDA WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE POWER STEERING PUMP AND LINES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 15, 2010. OWNERS MAY CONTACT MAZDA CUSTOMER ASSISTANCE CENTER AT 1-800-222-5500.
Campaign 10V374000 on NHTSA.gov
EquipmentApr 2, 2009
THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.
THULE WILL MAIL A RETRO FIT KIT ALONG WITH REPAIR INSTRUCTIONS TO OWNERS FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE APRIL 13, 2009. OWNERS MAY CONTACT THULE TOLL-FREE AT 1-800-238-2388.
Campaign 09E011000 on NHTSA.gov
Representative owner complaints: steering
89 reports, newest first. Show all
Steering, Power train, Engine, Fuel/propulsion system, May 14, 2014
VEHICLE WAS TRAVELING ALONG ON 30 MPH ROAD WITH 'STOP' SIGN AHEAD. AS VEHICLE SLOWED DOWN TO ABOUT 15 MPH, TRANSMISSION STARTED TO SHAKE, SEVERAL WARNING LIGHTS CAME ON AND OFF, INCLUDING OIL AND POWER STEERING, RPM FELL VERY CLOSE TO 0 (ZERO) AND CAR DIED. VEHICLE WAS ABLE TO STOP AT THE 'STOP' SIGN. EVEN THOUGH THE VEHICLE WAS STILL ON, ANY PRESSURE ON THE GAS PEDAL DID NOT PROVIDE POWER OR INPUT TO THE TRANSMISSION, NOW IN 1ST GEAR, TO MOVE THE CAR. CAR NEEDED TO BE COMPLETELY TURNED OFF AND THEN TURNED ON BEFORE IT COULD MOVE AGAIN. THIS ISSUE HAS BEEN ONGOING FOR 4 YEARS REGARDLESS OF SPEED. THE CAR HAS ALSO DECIDED TO STOP PROVIDING POWER WHILE IN MOTION WHILE IN MOVING TRAFFIC OR ON THE HIGHWAY, WHICH COULD HAVE RESULTED IN MULTIPLE CAR CRASHES OR WORSE. MAZDA REFUSES TO ACKNOWLEDGE THAT ANYTHING IS WRONG WITH THE CAR SINCE THEY "CANNOT REPLICATE THE PROBLEM". THIS ISSUE IS SPORADIC AND OCCURS REGARDLESS OF SPEED (USUALLY AROUND 30 MPG OR LESS), WEATHER, DISTANCE TRAVELED, AMOUNT OF TIME CAR HAS BEEN IN CONSISTENT USE, ETC. MAZDA HAS EVEN HOOKED THIS CAR UP TO THEIR COMPUTER SYSTEM AND NO ERROR CODE HAS BEEN FOUND. THIS ISSUE HAS BEEN EXTENSIVELY DOCUMENTED WITH OUR LOCAL MAZDA DEALER AND PAPERWORK IS AVAILABLE FOR REVIEW. THIS CAR HAS BEEN A TRUE LEMON SINCE WE BOUGHT IT. IT ONLY HAS ROUGHLY 55K MILES ON IT. *TR
Steering, Mar 14, 2014
TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE DID RESTART. THIS FAILURE HAD OCCURRED SEVEN TIMES OVER A PERIOD OF SEVEN MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED ANY RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE.
Steering, Feb 28, 2014, crash
I WAS DRIVER MY MAZDA3I WHEN SUDDENLY IN BECAME HARD FOR ME TO STEER MY CAR AND IT JUST CUT OFF. I CALL THE DEAL IN BROUGHT IN MY CAR WHERE INFORMED ME IT WAS THE POWER STEERING AND I CONTACT MAZDA BECAUSE OF THE SAFETY RECALL AND THEY TOLD ME I WASN'T ELIGIBLE FOR THE FIX. *TR
Steering, Jan 9, 2014
WHILE DRIVING ON THE HIGHWAY, I EXPERIENCED A SUDDEN LOSS OF POWER STEERING. I FELT A SUDDEN JERK IN THE VEHICLE AND GOT SCARED. I SAW THE POWER STEERING LIGHT ON, AS WELL AS A COUPLE OF OTHER LIGHTS WHICH I DO NOT RECALL. THERE WAS NO POWER STEERING FOR ABOUT 10 SECONDS. AFTER 10 SECONDS, POWER STEERING SPONTANEOUSLY CAME BACK AND I PULLED TO THE SIDE OF THE ROAD AND TURNED OFF THE CAR. AFTER RESTARTING THE CAR, I HAVE NOT EXPERIENCED THE ISSUE AGAIN YET, BUT IT HAS ONLY BEEN A COUPLE OF HOURS. *TR
Steering, Sep 5, 2013
DRIVING AND LOST POWER STEERING INDICATOR LIGHT WENT ON, ABS, LIGHT CAME ON LOST POWER ON RADIO AND DASH, CALLED DEALER AND FOUND NO RECALLS , CALLED MAZDA THEY SAID VIN DOES NOT SHOW RECALLS . THIS IS A MAJOR SAFETY CONCERN AND MAZDA SHOULD FIX THIS AS WELL AS OTHERS. *JB
Steering, Aug 1, 2013
I WAS MAKING A TURN AND MY VEHICLE HAD SUDDENLY BECOME VERY DIFFICULT TO STEER. HAPPENED TWICE THAT DAY AND WHEN I PARKED, MY VEHICLE SHUT OFF. I TOOK IT IN TO GET IT CHECKED AND WAS INFORMED THERE WAS A SAFETY RECALL FOR POWER STEERING ISSUES ON MAZDA 3 2007-2009. I CALLED MAZDA CUSTOMER SERVICE AND WAS INFORMED MY VEHICLE VIN DID NOT FALL UNDER THE RECALL AND THAT THEY WOULD NOT REPAIR MY VEHICLE UNLESS IT WAS AT MY OWN EXPENSE. MAZDA ONLY RECALLS SPECIFIC VEHICLES AND NOT ALL. *TR
Steering, Fuel/propulsion system, Jun 28, 2013
TL* THE CONTACT OWNS A 2007 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. IN ADDITION, THE VEHICLE BEGAN STUTTERING AND MISFIRING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 108,000.
Steering, May 23, 2013
DROVE VEHICLE A SHORT DISTANCE, PARKED & SHUT OFF ENGINE. STARTED ENGINE A SHORT TIME LATER AND AS SOON AS I TURNED THE STEERING WHEEL THE POWER STEERING ASSIST MALFUNCTION LAMP TURNED ON AND THE WHEEL COULD NOT BE TURNED WITH REASONABLE EFFORT (CAR WAS STILL STOPPED). *TR
Steering, May 11, 2013
MY HUSBAND WAS DRIVING TO WORK WHEN HE EXPERIENCED A PROBLEM WITH THE POWER STEERING, IT BECAME VERY HARD TO STEER. HE MADE IT TO WORK, AND THE MAZDA CONTINUES TO HAVE POWER STEERING ISSUES. TODAY 5/11/13, A FRIEND INFORMED US THAT THERE IS A MAZDA 3 2007 POWER STEERING RECALL. I AM UPSET THAT MAZDA NEVER SENT ME ANY INFORMATION REGARDING THE RECALL. THAT IS UNACCEPTABLE, THAT IS A VERY REAL CONCERN. I CALLED THE MAZDA DEALER NUMBER, AND IT JUST STATES TO WAIT FOR "SECOND" LETTER, WELL, IT WOULD HAVE BEEN NICE TO HAVE THE FIRST LETTER.THIS IS A HUGE SAFETY PROBLEM, AND VERY IRRESPONSIBLE OF MAZDA NOT TO NOTIFY ALL OWNERS. *TR
Steering, Apr 19, 2013
I HAVE EXPERIENCED SUDDEN LOSS OF POWER STEERING (ABOUT ONCE A WEEK). ALTHOUGH MAZDA HAS ISSUED A RECALL FOR 2007-2009 MAZDA3 WITH THE SAME PROBLEM, THEY REFUSE TO PAY FOR MY REPAIR BECAUSE THE MANUFACTURING DATE IS A FEW DAYS BEFORE THE RECALL. *TR
Steering, Mar 27, 2013
WHEN I TRIED MAKING A TURN AT A SLOW RATE I FELT THE CAR STUTTER AND THE STEERING BECAME VERY HARD AND MY CAR STALLED...TURNED THE CAR BACK ON AND IT WAS OK..FEW DAYS LATER IT HAPPEN AGAIN..WENT ONLINE AND READ THERE WAS A RECALL FOR THE POWER STEERING FAILING. CALLED THE DEALERSHIP WHERE I BOUGHT MY CAR AND WAS TOLD MY VIN WAS NOT PART OF THE RECALL..I'M UPSET BECAUSE IF MAZDA KNEW IT WAS A PROBLEM WHY NOT COVER ALL THE MAZDA 3 THAT IS HAVING THIS PROBLEM INSTEAD OF ONLY COVERING MAZDA'S THAT WERE BUILT BETWEEN A CERTAIN TIME FRAME. I HOPE NO ONE HAS TO DIE IN A CAR ACCIDENT DUE TO THE POWER STEERING FAILING FOR MAZDA TO COVER ALL EFFECTED MAZDA. *TR
Steering, Mar 18, 2013
TL* THE CONTACT OWNS A 2007 MAZDA MAZDA3 . THE CONTACT STATED THAT WHEN DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WOULD VEER TO THE RIGHT HAPHAZARDLY. THE POWER STEERING WARNING LIGHT ILLUMINATED IMMEDIATELY AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE POWER STEERING ASSIST SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 10V374000 (STEERING). THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 72,000. *TR
Steering, Dec 31, 2012
TL* THE CONTACT OWNS A 2007 MAZDA MAZDA 3. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AND ATTEMPTING A TURN, THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO MANEUVER. THE POWER STEERING WARNING LIGHT WAS ALSO ILLUMINATED. THE VEHICLE WAS NOT INSPECTED BY A DEALER OR AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS LATER CONTACTED AND ADVISED HER THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 10V374000 (STEERING:ELECTRIC POWER ASSIST SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE CURRENT MILEAGE WAS APPROXIMATELY 62,000.
Steering, Aug 26, 2012
CAR PURCHASED NEW, NO PROBLEMS PRIOR TO 17-JANUARY-2012 0-37,000 MILES 1. 17-JAN-2011- PS RECALL : DEALER-REPLACED PS PUMP & LINES PER RECALL 37K 2. 21-FEB-2011- PS FAILURE AT STARTUP : DEALER-LOOSE CONNECTION, FIXED 38K 3. 11-AUG-2011- PS FAILURE AT STARTUP : DEALER-REPLACED PS PUMP & LINES 45K 4. 30-MAY-2012- PS FAILURE AT STARTUP : DEALER-SCAN/DIAGNOSTICS-REPLACED CAR BATTERY 57K 5. 16-JUL-2012- PS FAILURE WHILE MOVING : DEALER-SCAN/DIAGNOSTICS-NO IDEA-NO HELP 59K 6. 25-AUG-2012- PS FAILURE AT STARTUP : WILL CALL DEALER TOMORROW 60K IF LEFT OFF FOR A PERIOD OF TIME, PS RETURNS. DANGEROUS PROBLEM! *TR
Steering, Aug 14, 2012
TL* THE CONTACT OWNS A 2007 MAZDA MAZDA3. THE CONTACT WAS DRIVING 25 MPH WHEN HE FELT THAT THE POWER STEERING ASSIST FAILED. THE POWER STEERING RESET INDEPENDENTLY AS THE CONTACT ATTEMPTED A TURN. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS. THE FAILURE AND THE CURRENT MILEAGE WAS 88,000.
Steering, Jan 6, 2012
TL* THE CONTACT OWNS 2007 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE DRIVING 48 MPH, A POPPING NOISE EMITTED FROM THE STEERING COLUMN AND THE STEERING WHEEL SEIZED. A STEERING ASSIST WARNING LIGHT ALSO BEGAN TO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SHOULDER AND SHUT OFF. THE FAILURE CONTINUED UPON RESTART. THE VEHICLE WAS THEN TOWED TO A LOCAL MECHANIC, WHO INSPECTED THE VEHICLE AND STATED THAT THERE WAS A RECALL ADDRESSING THE FAILURE. AN AUTHORIZED DEALER WAS NOTIFIED AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V374000 (STEERING: ELECTRIC POWER ASSIST SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 02/22/12 *BF UPDATED 03/01/12
Steering, Aug 25, 2011
MY 2007 MAZDA 3 LOST POWER STEERING WHILE ON THE INTERSTATE TWO TIMES WITHIN A WEEK MAKING IT DANGEROUSLY DIFFICULT TO STEER. THE PROBLEM DID NOT PERSIST UNTIL RECENTLY, (4 MONTHS LATER) AND NOW I HAVE LOST POWER STEERING COMPLETELY. THE POWER STEERING INDICATION LIGHT STAYS ON AND IT IS VERY DIFFICULT TO STEER. THERE RECENTLY WAS A RECALL ON 2007 MAZDA3 FOR POWER STEERING ISSUES, BUT MY VIN SEEMS TO BE OUTSIDE THE RANGE OF THE RECALL. MAZDA SHOULD ACCOMMODATE ALL 2007 MAZDA3S WITH POWER STEERING ISSUES BECAUSE THE PROBLEM IS MORE WIDE SPREAD THAN PROBABLY EXPECTED AND IS VERY DANGEROUS TO LOSE POWER STEERING WHILE GOING 40+ MPH. SINCE MY VIN IS NOT IN THE RECALL RANGE, IT IS COSTING ME $1100 FOR A NEW POWER STEERING PUMP. MY 2007 MAZDA3 AND ALL OTHER 2007 MAZDA3 SHOULD BE INCLUDE IN THE RECALL. IT IS NOT FAIR TO ACCOMMODATE ONLY SOME 2007 MAZDA3 AND NOT OTHERS FOR THE SAME DANGEROUS MALFUNCTION WITH THE POWER STEERING PUMP. *TR
Steering, May 4, 2011
THE POWER STEERING WENT OUT WHILE DRIVING DOWN THE ROAD. APPARENTLY THIS IS AN ONGOING PROBLEM WITH THE 2007 MAZDA3. THE DEALER STATED THAT THIS PARTICULAR VEHICLE WAS NOT COVERED ON THE LIST OF RECALLS. THERE ARE MORE THAN 215,000 MAZDA'S THAT HAVE OR WILL BE REPAIRED, HOWEVER I AM REQUIRED TO PAY A LARGE REPAIR BILL TO FIX A PROBLEM THAT MAZDA KNOWS IS THEIR PROBLEM. *TR
Steering, Mar 28, 2011
TL* THE CONTACT OWNS A 2007 MAZDA MAZDA 3. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE STEERING WARNING LIGHT WHILE THE CONTACT WAS ATTEMPTING TO CHANGE LANES. THE CONTACT STATED THAT THE FAILURE WAS AN INTERMITTENT OCCURRENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE POWER STEERING PUMP, LINE AND POWER STEERING FLUID WERE REPLACED. IN ADDITION, THE MECHANIC DISCOVERED SEVERE CORROSION AROUND THE POWER STEERING UNIT. THE MANUFACTURER WAS CONTACTED AND STATED THERE WAS A RECALL ISSUED UNDER NHTSA CAMPAIGN ID NUMBER: 10V374000 (STEERING:ELECTRIC POWER ASSIST SYSTEM) BUT THE CONTACTS VIN WAS NOT INCLUDED. AFTER THE REPAIRS WERE MADE, THE STEERING WARNING LIGHT CONTINUED TO ILLUMINATE SPORADICALLY. THE MECHANIC WAS UNABLE TO DIAGNOSE WHY THE STEERING LIGHT CONTINUED TO ILLUMINATE AND THERE WERE NO FURTHER REPAIRS. THE CONTACT STATED THAT THE FAILURE PROGRESSIVELY BECAME WORSE UNTIL THE POWER STEERING BECAME INOPERABLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Steering, Feb 23, 2011
WHILE DRIVING MY 2007 MAZDA 3 THE POWER STEERING WENT OUT. I CALLED THE 1-800 NUMBER BUT THEY SAID THAT MY CAR WAS NOT UNDER THE RECALL. I THINK IT'S TOO BIG OF A COINCIDENCE FOR THIS TO HAPPEN TO MY CAR ALSO AND NOT BE UNDER THE RECALL. *TR
Steering, Feb 23, 2011
TL* THE CONTACT OWNS A 2007 MAZDA 3. THE CONTACT STATED THAT THE UPON STARTING HER VEHICLE THE POWER STEERING LIGHT WAS ILLUMINATED AND THERE WERE NO STEERING CAPABILITIES. THE POWER STEERING ASSIST WOULD RESET ITSELF WITHIN MINUTES AND THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED HER THAT THE POWER STEERING PUMP WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 111,000. UPDATED 06/16/11*LJ THE CONSUMER STATED A RECALL WAS ISSUED FOR THE STEERING PROBLEM. HOWEVER, HIS VEHICLE IDENTIFICATION NUMBER AS NOT INCLUDED IN THE RECALL. THE CONSUMER WAS INFORMED THE POWER STEERING PUMP NEEDED TO REPLACED. UPDATED 06/27/11
Steering, Dec 16, 2010
I HAVE A 2007 MAZDA3 AND THE FOLLOWING HAPPENS WITHOUT WARNING: I LOSE POWER-STEERING ASSIST, THE HEADLIGHTS GO OFF, THE DASHBOARD RESETS, AND EITHER A FAN OR MOTOR WEARS DOWN. AFTER A SHORT STUTTER IT ALL COMES BACK WITHOUT RESTARTING THE VEHICLE. ONCE THE POWER STEERING ASSIST REMAINED OFF UNTIL THE VEHICLE WAS TURNED OFF WHILE FUELING. *TR
Steering, Aug 25, 2010
I HEARD OF A POWER STEERING ISSUE RECALL AND WOULD LIKE TO NOTE THERE IS A PROBLEM WITH MY 2007 MAZDA 3 MANUFACTURED IN FEB 2007 - WHICH IS PRIOR TO THE RECALL DATES. WHEN THE ENGINE IS OFF OR STALLED THE POWER STEERING TURNS OFF. THIS HAS NOT YET CAUSED A PROBLEM, BUT THE STEERING SHOULD REMAIN ACTIVE UNTIL THE VEHICLE SPEED REACHES ZERO, NOT JUST WHEN THE ENGINE IS RUNNING. I FEAR MANY PEOPLE WILL NOT NOTICE THIS UNTIL THEIR VEHICLE IS OLD AND STALLS UNEXPECTEDLY - WHICH WILL DISABLE POWER STEERING AND COULD RESULT IN A LOSS OF CONTROL. *TR
Steering, Aug 19, 2010
I HAVE A 2007 MAZDA 3 I TOURING THAT WAS PURCHASED IN JUNE OF 2007. THE CAR WAS USED FOR HIGHWAY DRIVING AND ALL MAINTENANCE WAS DONE AT THE DEALER PER DESCRIBED IN THE OWNER'S MANUAL. ON FEBRUARY 8TH OF 2009, I WENT OUT TO DRIVE MY VEHICLE ONLY TO FIND THAT THE POWER STEERING WARNING LIGHT WAS ON, AND I HAD NO POWER STEERING. I TURNED THE VEHICLE OFF, WAITING A FEW MINUTES, AND CHECKED THE FLUID LEVEL OF THE RESERVOIR. SEEING THAT THE LEVEL WAS FINE, AND HAVING WAITED, I TRIED TURNING THE CAR ON AGAIN, AND AGAIN NO POWER STEERING. THIS ISSUE NEVER WENT AWAY, AND I DID SOME RESEARCH ONLINE. MY VEHICLE WAS ONLY 2000 MILES OUT OF THE 36K WARRANTY, SO I WAS VERY UPSET. I CHECKED ONLINE AND FOUND THAT MANY OTHER RECENT MAZDA 3 OWNERS WERE EXPERIENCING THE SAME ISSUE. I APPROACHED THE MAZDA DEALER WITH THE ISSUE, SAYING IT WAS BARELY OUT OF WARRANTY AND THAT OTHERS HAD THE SAME ISSUE. I WAS FIRM ON THEM MAKING THIS RIGHT. THE CAR WAS DROPPED OFF AT MAZDA ON 02/10/09 AND SERVICE WAS COMPLETED ON 02/12/09. THE PART THEY REPLACED MAY STILL BE FAULTY! THE DEALER AGREED THAT THE PART WAS BAD, AND THE ONLY WAY THEY AGREED TO FIX THE ISSUE IS IF I PAID FOR A BROKEN TRANSMISSION MOUNT (ALSO MANY COMPLAINTS ONLINE ABOUT THAT) TO THE TUNE OF $505.99. THAT TRANSMISSION MOUNT WAS STILL SUPPOSE TO BE COVERED UNDER THE 60K MILEAGE WARRANTY, BUT SEEING AS THE STEERING PUMP WAS $1,200, IT WAS MY BEST OPTION. SO I PAID FOR A WARRANTY COVERED PART TO FIX A PART THAT IS NOW PROVEN RECALLED. NOW, AS OF 08/12/10 MAZDA HAS RECALLED 2007-2010 MAZDA 3'S AND 5'S FOR A PROBLEMATIC AND FAULTY STEERING PUMP, BUT IS ONLY COVERING 2007 MAZDA 3 CARS MANUFACTURED FROM 04/02/07 - 11/30/08 (RECALL CAMPAIGN 10V374000 & NHTSA ACTION NUMBER PE10021). MY VEHICLE WAS MANUFACTURED IN JANUARY OF 2007. I FEEL THAT THE RECALL ISSUED SHOULD BE EXPANDED TO INCLUDE ALL 2007 MAZDA 3'S, AS MINE OBVIOUSLY SUFFERED THE SAME ISSUE AS IN THE RECALL DESCRIPTION. *TR
Steering, Aug 17, 2010, crash
IN DECEMBER 2007 MY 2007 MAZDA 3 5 DOOR LOST STEERING CONTROL AND I SLID INTO A TELEPHONE POLE. MAZDA OF GREATNECK WOULD NOT TAKE MY COMPLAINT SERIOUSLY. AS I WAS MAKING A RIGHT TURN I FELT THAT THE STEERING WHEEL BECAME EXTREMELY LOOSE AND WOULD NOT RESPOND TO MY TURNING THE WHEEL. *TR