2010 Mazda MAZDA3

Problems, recalls and owner-reported issues

Structure is the leading concern among 686 owner complaints filed for this model year. This is the highest complaint count among 22 MAZDA3 model years with reports.

Complaints by model year
  1. 686

Of the 2010 reports, 18 involved a crash and 5 involved a fire. 13 people were injured.

Primary concernStructure169 reports · 25% of complaints
Owner complaints686Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Structure169
  2. Other or unspecified133
  3. Seats106
  4. Visibility/wiper100
  5. Wheels54
  6. Electrical system50
  7. Tires48
  8. Power train40

Recalls and investigations

  1. SeatsFeb 9, 2017

    Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.

    If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.

    Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.

    Campaign 17V082000 on NHTSA.gov

  2. Structure, body, hatchback/liftgateSep 6, 2016

    Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.

    If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.

    Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.

    Campaign 16V644000 on NHTSA.gov

  3. Electrical systemApr 16, 2009

    MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.

    THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.

    DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.

    Campaign 09V126000 on NHTSA.gov

Representative owner complaints: structure

169 reports, newest first. Show all

  1. Structure, Oct 8, 2014

    MY DASHBOARD IS MELTING WITH THE CONSISTENCY OF PEANUT BUTTER. I HAVE BROUGHT THE CAR TO MAZDA AND THEY WILL NOT STAND BEHIND THEIR CAR. *TR

  2. Structure, Visibility/wiper, Oct 7, 2014

    DASHBOARD IS MELTING, CREATING A SHINY SURFACE THAT CREATES A SEVERE GLARE AND INHIBITS VISION. THIS IS MORE THAN JUST A COSMETIC ISSUE. MAZDA REFUSED TO FIX THE PROBLEM FOR MY 2010 MAZDA3 WITH ONLY 47000 MILES ON IT. *TR

  3. Structure, Visibility/wiper, Oct 6, 2014

    MAZDA 3 2010 DASH IS MELTING. I HAVE BEEN NOTICING A GLARE OVER THE LAST FEW MONTHS FROM THE DASH TO THE WINDSHIELD THAT IN SUNNY CONDITIONS WAS MAKING IT DIFFICULT TO SEE THROUGH THE GLARE. I THOUGHT IT WAS POTENTIALLY SOME ADHESIVE LEAKING OUT OF THE SEAM OF THE DASH. IT WAS GETTING WORSE OVER TIME SO THIS WEEKEND I ATTEMPTED TO CLEAN OFF THE SUBSTANCE. I FOUND THAT IT WAS NOT A SUBSTANCE BUT THE DASH HAD BECOME SOFT AND STICKY. IT WAS NOT ABLE TO BE CLEANED OFF. I HAVE USED A SUNSHADE SINCE I OWNED THE CAR (OCT 2009). I HAVE LIVED IN SOUTH FLORIDA SINCE 1985 AND HAVE OWNED MULTIPLE CARS. I LEARNED THE HARD WAY THAT YOU MUST SHADE YOUR DASH TO PREVENT IT FROM BEING DAMAGED. HOWEVER, OVER THE LAST 30 YEARS, NO DASH HAS MELTED AND CAUSED A DANGEROUS GLARE THAT IS A SAFETY HAZARD. *TR

  4. Structure, Visibility/wiper, Oct 4, 2014

    THE DASHBOARD ON MY MAZDA 3 SEEMS TO BE MELTING IN HOT WEATHER. WHEN THE SUN SHINES DIRECTLY ON THE DASH, IT CAUSES A HORRIBLE GLARE ON THE WINDSHIELD MAKING IT VERY DIFFICULT TO SEE WHAT IS DIRECTLY IN FRONT OF ME. IT IS THE WORST IN AFTERNOON SUNNY WEATHER. *TR

  5. Structure, Sep 30, 2014

    MY DASHBOARD IS MELTING. THE GLARE GETS SO BAD I CAN'T SEE OUT OF THE WINDSHIELD. *TR

  6. Structure, Sep 24, 2014

    THE DASHBOARD IS "MELTING". THE POLYMERS ARE BREAKING DOWN, IT IS STICKY, AND CAUSING A GLARE ON THE ROAD/WHEN DRIVING WHICH IS DANGEROUS. *TR

  7. Structure, Sep 20, 2014

    INTERIOR DASHBOARD MELTING CAUSING BLINDING GLARE AND STICKINESS TO ANYTHING PLACED ON TOP OF IT. *TR

  8. Structure, Visibility/wiper, Sep 19, 2014

    DASHBOARD ON THE DRIVER SIDE BEGAN TO MELT, AND CONTINUED TO DO SO. THE DASHBOARD IS STICKY AND COLLECTS DUST AND GRIM. THE MELTED MATERIAL HAS A GLOSSY SHINE REFLECTING A BRIGHT GLARE INTO THE DRIVERS EYES AND ONTO THE WINDSHIELD. IT CAUSES A DRIVING HAZARD WHEN OPERATING THE VEHICLE. *TR

  9. Structure, Visibility/wiper, Sep 18, 2014

    I HAVE A DASH THAT IS MELTING. IT IS OVER THE INSTRUMENT CLUSTER AND IS TURNING TO A TARRY LIKE SUBSTANCE. I DOES HAVE A LOT OF REFLECTION AND COULD CAUSE SOME VISION IMPAIRMENT FROM THE GLARE IT PRODUCES. I THINK IT IS A DESIGN FLAW. THE ABOVE INCIDENT DATE IS WHEN I NOTICED THE DASH. *TR

  10. Structure, Sep 16, 2014

    MY DAUGHTER'S 2010 MAZDA3 HAS A DASHBOARD THAT IS MELTING. SHE SAYS THE GLARE FROM IT WHEN DRIVING IS VERY BAD. THIS IS A MAJOR SAFETY ISSUE AND FROM WHAT I AM SEEING REGARDING COMPLAINTS, THERE ARE MANY COMPLAINTS REGARDING THIS. WHY HAS THIS NOT BEEN ADDRESSED AS A RECALL? IT IS OBVIOUSLY A MANUFACTURER DEFECT? *TR

  11. Structure, Visibility/wiper, Sep 13, 2014

    MY DASHBOARD BEGAN TO MELT, AND HAS CONTINUED TO DO SO SINCE. THE DASHBOARD IS STICKY AND COLLECTIONS DUST AND GRIM. THE MELTED MATERIAL HAS A GLOSSY SHINE WHICH REFLECTS A BRIGHT GLARE INTO THE DRIVERS EYES AND ONTO THE WINDSHIELD. IT IS COSMETICALLY UNATTRACTIVE AND CAUSES A DRIVING HAZARD WHEN OPERATING THE VEHICLE. *TR

  12. Structure, Visibility/wiper, Sep 11, 2014

    I NOTICED THAT MY DASH BOARD HAS STARTED TO MELT CREATING A VISIBILITY PROBLEMS. IT IS VERY STICKY. *TR

  13. Structure, Sep 10, 2014

    MY MAZDA3 DASHBOARD IS MELTING. I HAVE NEVER USED ANY CHEMICAL SUBSTANCES TO CLEAN THE INTERIOR OF MY CAR. I LIVE IN SOUTH FLORIDA AND I'VE RECENTLY BEEN USING A SUNSHADE PROTECTOR BUT THAT DOESN'T NOT SEEM TO BE HELPING. THE GLARE FROM THE DASHBOARD AFFECTS MY VISION OF THE ROAD. I CONSTANTLY HAVE TO CLEAN MY WINDSHIELD WITH MILD DISH SOAP BECAUSE THE RESIDUE TRANSFER FROM MY SUNSHADE ONTO MY WINDSHIELD. THE COST OF REPLACING MY DASHBOARD IS NOT INCLUDED IN MY EXTENDED WARRANTY PACKAGE. I HAVE COMPLAINED TO MY MAZDA DEALER ON MULTIPLE OCCASIONS, BUT I WAS TOLD THAT I WOULD HAVE TO PAY $1,200.00 TO REPLACE THIS PROBLEM. IS THERE ANYTHING THAT CAN BE DONE? *TR

  14. Structure, Visibility/wiper, Sep 10, 2014

    THE DASHBOARD IS MELTING ON THE MOUND ABOVE THE STEERING WHEEL, IN DIRECT LINE OF VIEW OF ROAD AND CONTINUES TO SPREAD. STICKY GLUE TYPE TEXTURE THAT NEVER DRIES. UNABLE TO PUT A SUN BLOCKER IN THE VEHICLE TO CONTAIN THE SPREADING ISSUE AND WHILE DRIVING IT CREATES GLARE. *TR

  15. Structure, Sep 7, 2014

    MY DASHBOARD IS MELTING AND HAS BEEN FOR THE LAST YEAR. THE GLARE THIS CAUSES ON THE WINDSHIELD MAKES IT HARD TO SEE. *TR

  16. Structure, Sep 6, 2014

    MY MAZDA 2010 DASHBOARD APPEARS TO BE MELTING. *TR

  17. Structure, Sep 5, 2014

    THE DASHBOARD IS MELTING AWAY, VERY STICKY AND VERY SHINY CAUSING THE SUN TO IMPAIR VISION AS I'M DRIVING. *TR

  18. Structure, Sep 5, 2014

    THE DASHBOARD OF MY MAZDA3 SEEMS TO BE MELTING. THE BRIGHT SHINY PLASTIC IS CREATING A GLARE THAT HINDERS MY VISION WHILE DRIVING. THE PLASTIC IS STICKY TO THE TOUCH. ALSO, WHEN MY CAR HAS BEEN SITTING FOR AWHILE DURING THE DAY IT SMELLS OF MELTED PLASTIC WHEN YOU GET BACK INTO IT. *TR

  19. Structure, Sep 4, 2014

    I HAVE A 2010 MAZDA 3, BOUGHT BRAND NEW, OFF THE LOT IN 2010 AND THE DASHBOARD IS MELTING, CAUSING A SEVERE GLARE ON THE WINDSHIELD. THIS IS CAUSING ME A DRIVING HAZARD AS THE GLARE MAKES IT HARD TO SEE! THE DASH MATERIAL IS ALSO CRACKING AND MELTING AROUND THE AC VENTS. *TR

  20. Structure, Visibility/wiper, Sep 3, 2014

    THE DASHBOARD IS MELTING!! IT APPEARS THAT IT IS DETERIORATING CAUSING VISIBILITY ISSUES. IT IS BECOMING STICKY AND APPARENTLY IS A MANUFACTURER DEFECT. AS THE SUN GLARES DOWN ON THE WINDSHIELD, THE SUNS' RAYS BOUNCE OFF THE SHINY DASHBOARD CAUSING ME TO LOSE VISION IN TRAFFIC. THE MAZDA DEALER IS NOT WANTING TO REPLACE IT STATING IT IS OUT OF WARRANTY. THEY WANT ME TO PAY OVER $400 FOR THE LABOR AND 50% OF THE PART. I EVEN CALLED THE MAZDA HQ AND THEY REFUSE TO COVER THE DAMAGE, STATING THEY COULD DO NOTHING BETTER THAN THE OFFER THE DEALERSHIP GAVE ME. I REQUESTED TO SPEAK TO HIGHER UP MANAGEMENT AT CORPORATE BUT WAS TOLD BY THE REPRESENTATIVE THAT NOBODY COULD ASSIST ME FURTHER. THIS IS SO ABSURD!!! PLEASE HELP BEFORE I HAVE AN ACCIDENT. *TR

  21. Structure, Sep 3, 2014

    THE DASHBOARD IS MELTING CAUSING A REFLECTION ON THE FRONT WINDOW WHICH IS A DRIVING HAZARD AS THE REFLECTION ON THE WINDOW CAUSES LIMITED VISIBILITY WHILE DRIVING. DASHBOARD IS MELTED AND STICKY TO THE TOUCH, MOSTLY IN FRONT OF THE DRIVERS SIDE BUT ALSO TO A LESSER DEGREE ON PASSENGER SIDE. NO CHEMICALS HAVE BEEN USED ON THE DASHBOARD. *TR

  22. Structure, Sep 2, 2014

    DASHBOARD IS MELTING. IT HAS NOT BEEN EXPOSED TO ANY CHEMICALS THAT WOULD CAUSE IT. *TR

  23. Structure, Sep 2, 2014

    VEHICLE HAS THE MELTING DASHBOARD ISSUE REPORTED ON NISSAN, MAZDA, LEXUS AND TOYOTA HTTP://WWW.ABCACTIONNEWS.COM/MONEY/CONSUMER/TAKING-ACTION-FOR-YOU/HUNDREDS-OF-DRIVERS-SAY-THEIR-DASHBOARD-IS-MELTING-AND-CAR-MAKERS-ARE-NOT-ISSUING-A-RECALL HTTP://WWW.MAZDA3FORUMS.COM/SHOWTHREAD.PHP?T=458121. *TR

  24. Structure, Visibility/wiper, Sep 1, 2014

    CAR'S DASHBOARD IS MELTING CLOSE TO THE WINDSHIELD. IT IS SHINY AND STICKY, AND THE REFLECTION OF THE SHINING DASH CAN SOMETIMES BE SEEN IN THE WINDSHIELD. *TR

  25. Structure, Visibility/wiper, Sep 1, 2014

    DASHBOARD MELTING. *TR