2010 Mazda MAZDA3
Problems, recalls and owner-reported issues
Structure is the leading concern among 686 owner complaints filed for this model year. This is the highest complaint count among 22 MAZDA3 model years with reports.
Of the 2010 reports, 18 involved a crash and 5 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
SeatsFeb 9, 2017
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Campaign 17V082000 on NHTSA.gov
Structure, body, hatchback/liftgateSep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Campaign 16V644000 on NHTSA.gov
Electrical systemApr 16, 2009
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Campaign 09V126000 on NHTSA.gov
Representative owner complaints
686 reports, newest first.
Electrical system, Seats, Jul 25, 2023
The contact owns a 2010 Mazda Mazda3. The contact stated upon opening the driver's side door, she noticed that the front driver's side seat had independently moved closer to the steering wheel. The contact stated that the seat failed to move back to the original position after several attempts. There was no warning light illuminated. The contact was able to squeeze herself into the seat and drove to the dealer, who informed the contact that the driver's side seat bolts needed to be broken to move the seat. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 17V082000 (Seats); however, the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was approximately 61,000.
Power train, Jul 14, 2023
The contact owns a 2010 Mazda Mazda3. The contact stated while exiting a parking lot, the vehicle failed to accelerate as designed with the power train warning light blinking. The vehicle also started jerking. After the vehicle accelerated, the vehicle started operating normally. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was 150,000.
Visibility/wiper, Jul 3, 2023
Front dash is melted and very shiny causing intense glare for the driver.
Electrical system, Jun 20, 2023
Electrical system drains battery, have purchased several new batteries annually. With a new battery, the car while being driven, shut off, lost power steering and abs on road. Car has been parked since and battery drain still occurring while car is parked
Visibility/wiper, Structure, May 15, 2023
The dashboards should be subject to a recall immediately since badly reduced visibility from glare is a recipe for an accident. The defective (melting) material is so bad that if the sun hits it just right, I can hardly see anything ahead of me; it is an accident waiting to happen. I called my Mazda dealer (Gray Epperson Mazda in Cleveland, TN (423) 303-1333) but said there was nothing they could do now as there was a warranty before but it had expired. I try to drive the car but always trying to avoid sunny conditions, but unfortunately, when I leave at 5pm conditions are worse if it's sunny. I wish Mazda would accept responsibility soon (or they are forced to do so by NHTSA, if needed) so that I wouldn't have to take such a risk.
Air bags, Other or unspecified, Apr 26, 2023
These vehicles have a foam based dash board which is falling off in pieces and sections . This can cause choking hazard in small children adults etc also if air bags where to deploy this section would more then likely explode in many hundreds of pieces causing blinding .As well as it decays or falls off in these pieces children may place objects in there mouths or chew or eat on .The dash board does not seem to be able ro handle a air bag deploy situation . I would have thought this would have been replaced or recalled prior to my intation of this matter. Also dash may contain harmful or chemical agents I'm it that would not be safe to child nor adult.
Seat belts, Apr 7, 2023
The contact owns a 2010 Mazda Mazda3. The contact stated while driving approximately 40 MPH, the contact made an emergency stop. The contact stated that he struck the steering wheel with his chest. Additionally, the seat belt pretensioner failed to operate as needed. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the driver’s side seat pretensioner Part Number: BCY7-57-L90A-01 needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 69,000.
Other or unspecified, Visibility/wiper, Feb 13, 2023
I am writing to file a complaint regarding the defective dashboard of my Mazda 3. The dash of the car under the windshield has become melty and shines excessively, making it extremely difficult to see when the sun is shining on the dashboard. The reflection on the windshield is so intense that it affects the visibility of the road and makes it hard to see clearly. I was informed by the dealership that there was an extended service available for this issue, but it expired after 10 years. I was never informed of this extended service and only now, after my dashboard has become extremely affected, did I find out about it. This is extremely concerning as the dashboard is an important safety feature of the car and the reflection from the dashboard is affecting my visibility, putting myself and other drivers on the road in danger. I am extremely frustrated with the lack of transparency and communication from the dealership regarding this extended service and the fact that my dashboard has become defective despite proper maintenance and upkeep of the car. I demand that Mazda take responsibility for the defective dashboard and rectify the issue as soon as possible. I kindly request that the NHTSA investigates this matter and ensures that Mazda takes the necessary actions to resolve this issue for all affected car owners.
Power train, Electrical system, Vehicle speed control, Feb 1, 2023
The Transmission Control Module (TCM) has gone out on my car, causing it to shift to 2nd gear while doing 75mph with cars around me, and would no longer shift out of 2nd gear, or into reverse. It was an extremely dangerous situation that made me come very close to wrecking into a car, as well as the many cars behind me that had to emergency brake due to my rapid deceleration, especially without and brake lights coming on because it was engine braking. Doing a simple google search show that this is an extremely well-known problem effecting almost every Mazda 3 that used this TCM in 2010-2011. Any mechanic will tell you it's a known problem, and that it was due to where and how Mazda placed the computer, which causes it to overheat and fail without warning. I'm not sure why there has not been a recall on this issue with how prevalent it has been, and how easily recognized it is by mechanics. It is not a cheap fix, and can cause many other major issues leading up to requiring a full new transmission, if the problem did not already cause the car to wreck!
Structure, Dec 22, 2022
The dash of the car is melting. It causes a reflection that is bright and impairs visibility. Mazda addressed this problem with extending the warranty. When I called the local dealerships, none of them had the dash to replace per warranty. I made several calls throughout the year and each time was told the dashboard was not available and to try again. Then COVID hit and I did not venture out. When I finally called again, the warranty had expired. Mazda offered me $200 towards replacing the dash. When I called the dealership, it was almost a $1,000 repair. I've then called Mazda again and they asked me to get a diagnosis at a local dealership. I did that and then have had zero response to my many emails and calls from my assigned rep. I have never seen a dash melt and get sticky and shiny like this before. It is literally dripping down. I believe this is a safety defect. And why Mazda had to extend the warranty. But they didn't go far enough because they extended the warranty but did not have the parts to honor such a warranty.
Exterior lighting, Dec 6, 2022
A substantial amount of water has made its way into the headlight housing. This has caused the driver side light to go out. There is no evidence of any damage, cracks, or failure otherwise. It seems, like thousands of other Mazda3 drivers, the seals have failed. My particular model has the auto leveling and turning headlights. Cost to repair will be well over $1,000. This is a well known problem to Mazda. Lack of lighting is a safety issue. High price of repair is a serious bar to fixing the issue and returning to safe driving. I was unaware of the failure as no warning is communicated to the driver.
Other or unspecified, Nov 9, 2022
Mazda, had issued a recall in 2020. however, I was out of the country and due to covid was unable to get the recalled part fixed. Now Mazda is refusing to fix it. I have contacted them multiple times and they just give me the run around and say that the date has passed and they will not fix it anymore.
Air bags, Other or unspecified, Oct 25, 2022
Said vehicle has 2 Recall issues that are listed as expired. 1. It has not had the defective Takata Air Bags replaced Campaign SSPB3 started 12/1/2017. 2. It has a Sticky Dashboard Campaign SSP99 started 11/30/2015. A third recall for a Seat Lifer Link was completed for Campaign 0917B on 9/13/2017. I would like Mazda to take responsibility for the 2 expired Recalls for the Air Bags and the Sticky Dashboard. Mazda had the vehicle in one of their service centers 9/17/2017 when the Seat Recall was completed. Mazda’s policy of checking for recalls failed otherwise these Recalls would have been completed. Both Recalls impact the safe operation of said vehicle.
Other or unspecified, Sep 28, 2022
My car has a sticky-melting dashboard problem. When the sunlight hits it, the reflection on the windshield makes seeing ahead difficult. The dealer inspected it but they say there's nothing they can do about it.
Structure, Aug 29, 2022
The dashboard is melting more and more everyday. Its becoming sticky and very reflective. Sometimes whenever I am driving in the morning the sun will reflect off and blind me making it very hard to safely operate my vehicle.
Structure, Other or unspecified, Visibility/wiper, May 3, 2022
The dashboard in my 2010 Mazda 3 has melted significantly throughout the years. It has become hazardous and tough to operate this vehicle. The dashboard is glossy, sticky, and believe a slight odor. I tried to slow its deterioration by using a sunshade when parked. It not only did not help, the dashboard just ruined each shade with a sticky, tar-like, black residue. No dealership has offered to help me without trying to charge me the total price of replacement, plus their labor costs. I regularly check to see if there has been a new recall, but there has not. I can not sell this car without feeling guilty for endangering others. I am unlikely to return to Mazda as a paying customer since they shy away from treating my family like one. I hope this issue is fixed adequately for me and anyone else suffering from this issue.
Engine, Mar 10, 2022
The contact's friend owns a 2010 Mazda Mazda3. The contact stated that while riding in the front passenger’s seat, there was an abnormal booming sound heard. After exiting the vehicle, the driver and passenger opened the hood and noticed that the engine had fallen. There were no warning lights illuminated. The vehicle was towed to the contact's residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was approximately 160,000.
Other or unspecified, Feb 21, 2022
When we were cleaning the car we took off the dash cover. The dash was all cracked and sticky.we don't know when it occured.we bought it in 2010 new.
Power train, Feb 20, 2022
Car will stall out and restart immediately and I temporarily lose power steering when turn signal is engaged, sometimes when the wheel turns and when I disengage the e-brake. My mechanic cannot find the problem and I have read many many forums that show the same issue with the same vehicle. Happens every time I drive the car for weeks and then will disappear for a couple weeks and then come back. This happens even when I'm doing 65 on the highway!
Steering, Electrical system, Feb 5, 2022
On Multiple occasions the Power Steering goes out and warning light on dash comes on. Very hard to steer without the PS on. This has happened on highways as well as in town in traffic. Sometimes it comes back in a few seconds on its own. Other times the car must be turned off and restarted, if you can get to a safe place. No codes appear when checked.
Fuel/propulsion system, Dec 13, 2021
According to other people on forums, the issue is inside the fuel tank. A piece of metal in the fuel tank has broken off and it scrapping inside the tank itself. I have no taken my car to a mechanic, yet. But, based on the multiple forums, this is an ongoing issue with Mazdas. You hear it mostly when your driving and come to a stop. Once stopped, you heard the scrapping until the car/fuel stops shifting.
Other or unspecified, Oct 16, 2021
my dashboard is melting creating an extreme glare impacting my visibility.
Service brakes, Oct 10, 2021
The abs (anti-lock braking system) unit module failed and no, the failing component has been replaced. The brake pedal went to the floor and almost caused an accident. Yes, the problem kept occurring, and yes, a dealer did reproduce the problem. Yes, it has been inspected by a dealer, but not the manufacturer. No, there was no warning lamps or problems prior to the failure.
Other or unspecified, Oct 9, 2021
Glare from sticky dashboard is a safety hazard. It is very difficult to see through windshield with this problem. Mazda dealer did not assist in anyway. Please assist me. Thank you
Wheels, Oct 5, 2021
As the original owner, I have now experienced (4) faulty/broken/corroded valve stem as part (attached to the TPMS-Tire Pressure Monitor System). This happened over the course of 12 years. I do believe all of them were OEM parts. All of them broke when attempting to air up the tire. It is a safety issue because once broke, you can no longer put air into the tire. The first occurrence was while still under warranty and i had to argue with the Mazda dealer to replace it . The dealership gave me some sort of unofficial receipt which I actually kept, found, and attached to this complaint form. During my second set of tires, Sams Club graciously replaced 2 more as part of their tire warranty package (I dont think they documented this on their receipts). Now, what i believe to be the final OEM stem left has broke. Unfortunately, I have a third set of tires through Costco and they wont replace without a fee. This should be a safety recall absolutely no doubt in my experience!