2010 Mazda MAZDA3
Problems, recalls and owner-reported issues
Structure is the leading concern among 686 owner complaints filed for this model year. This is the highest complaint count among 22 MAZDA3 model years with reports.
Of the 2010 reports, 18 involved a crash and 5 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
SeatsFeb 9, 2017
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Campaign 17V082000 on NHTSA.gov
Structure, body, hatchback/liftgateSep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Campaign 16V644000 on NHTSA.gov
Electrical systemApr 16, 2009
MAZDA IS RECALLING 25,400 MY 2010 MAZDA3 VEHICLES. A CLEARANCE BETWEEN THE ENGINE HARNESS AND THE HOUSING OF STARTER MOTOR MAY BE INSUFFICIENT. DUE TO THIS, THE COVERING OF THE HARNESS MAY BE DAMAGED THROUGH VIBRATION DURING OPERATION POSSIBLY CAUSING A SHORT-CIRCUIT BETWEEN CERTAIN HARNESS WIRES AND THE STARTER HOUSING. A SHORT-CIRCUIT CAN RESULT IN ENGINE CONTROL MALFUNCTION AND/OR POOR SHIFT QUALITY.
THE MAIN FUSE MAY BLOW OUT CAUSING THE ENGINE TO STALL AND INABILITY OF RESTART, INCREASING THE RISK OF A CRASH.
DEALERS WILL HAVE THE ENGINE HARNESS INSPECT AND ADD A PROTECTOR CLIP ON THE AFFECTED SECTION OF THE HARNESS. IF NECESSARY, THE HARNESS WILL BE REPAIRED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON MAY 6, 2009. OWNERS MAY CONTACT MAZDA AT 1-800-222-5500.
Campaign 09V126000 on NHTSA.gov
Representative owner complaints
686 reports, newest first.
Seats, Jul 19, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BROWNING MAZDA IN CERRITOS, CA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 10/23/17 *BF UPDATED 10/24/2017*JS
Seats, Jul 17, 2017
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT STATED SHE RECEIVED THE RECALL NOTIFICATION OVER 2 MONTHS AGO. THE DEALER ( FIVE STAR MAZDA 3068 RIVERSIDE DR, MACON GA, 31210) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR TO CALL BACK IN A FEW MONTHS, WHEN THE CONTACT CALLED BACK IN JULY SHE WAS INFORMED PARTS WERE STILL UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Other or unspecified, Jul 13, 2017
THE DASH BOARD IS MELTING.
Structure, Jul 10, 2017
THE DASH BOARD HAS STARTED TO MELT AND BECOME VERY STICKY AND SHINY. THE SHINY REFLECTION FROM THE DASHBOARD CREATES A GLARE ON THE WINDSHIELD MAKING IT DIFFICULT TO SEE WHEN IT IS SUNNY OUTSIDE.
Electrical system, Exterior lighting, Service brakes, Jul 7, 2017
THE CAR WILL INTERMITTENTLY NOT SHIFT OUT OF PARK DUE TO THE SHIFT LOCK NOT RELEASING PROPERLY, AND THE STOP LIGHTS AND HORN ARE NOT FUNCTIONING PROPERLY AS WELL. THIS SEAMS TO BE TYPICAL OF THE MAZDA3'S DUE TO THE HORN SHORTING THE FUSE AND THE BRAKE SWITCH GOING BAD, AND DEFINITELY MAKES THE CAR MORE ACCIDENT PRONE. OTHERS SEAM TO REPORT THE CRUISE CONTROL FUNCTIONS STOP WORKING DUE TO THE SAME FUSE BEING USED FOR STOP LIGHTS AND THE CRUISE CONTROL FUNCTION.
Other or unspecified, Visibility/wiper, Jun 21, 2017
MY DASH HAS GLARE FROM DASH MELT
Seats, Jun 14, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHILE DRIVING UNKNOWN SPEEDS, THE SEAT DETACHED FROM THE BRACKETS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE CONTACT CALLED A LOCAL DEALER (DIAMOND MAZDA LOCATED AT 10968 AIRLINE HIGHWAY BATON ROUGE, LA 70816 225-295-3900) AND WAS INFORMED THAT THEY WERE NO LONGER IN BUSINESS AFTER SEVERAL ATTEMPTED PHONE CALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Power train, Jun 9, 2017
SIMILAR TO COMPLAINTS I HAVE SEEN FROM OTHER OWNERS OF THIS CAR, CLUTCH UNEXPECTEDLY GAVE OUT AROUND 30,000 MILES. DRIVER WAS PROFICIENT IN MANUAL TRANSMISSION AND INCIDENTS WOULD SUGGEST A CLUTCH PROBLEM UNTIL CLUTCH FAILED AND CAR COULD NOT ACCELERATE ON HIGHWAY.
Seats, Jun 7, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT STATED THAT THE DRIVER'S SEAT FAILED. THE VEHICLE WAS UNDERGOING ROUTINE MAINTENANCE AT NAPLETON SUBARU MAZDA INC (1555 EAST RAND ROAD ARLINGTON HEIGHTS, ILLINOIS 60004, PHONE: 847-255-5700). THE DRIVER'S SEAT WAS INSPECTED DUE TO FEELING LOOSE WHILE DRIVING. IT WAS DISCOVERED THAT THE DRIVER'S SEAT LINKAGE FAILED. THE CONTACT WAS INFORMED THAT THE DRIVER'S SEAT WAS A POWER SEAT AND NOT MANUAL; THEREFORE, THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS). THE RECALL ONLY INCLUDED THE MANUAL SEATS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 34,355. UPDATED 07/18/17*LJ *JS
Electrical system, Exterior lighting, Wheels, Jun 4, 2017
ONE OF THE TWO ELECTRICALS BROKE LOOSE THAT'S CONNECTED TO THE BATTERY THAT STARTS THE CAR. MY CAR LITERALLY STALLED OUT ON ME IN THE MIDDLE OF AN INTERSECTION. I WAS ALMOST HIT BECAUSE OF THAT. ANOTHER ISSUE IS MY RIGHT BACK TIRE. ONE OF THE LUG NUTS WON'T COME OFF AND THAT IS A SAFETY ISSUE. IF SOMETHING HAPPENS TO MY TIRE, I'M NOT GOING TO BE ABLE TO GET A NEW TIRE TO REPLACE THE OLD ONE. ANOTHER ISSUE IS THE LIGHT ON THE CEILING OF MY CAR BROKE. THE WIRES ARE EXPOSED. MY DASHBOARD IN MY CAR IS ALSO MELTING.
Service brakes, Jun 1, 2017
ABS LIGHT COMES ON INTERMITTENTLY WHEN DRIVING. DSC (STABILITY CONTROL) LIGHT ALSO COMES ON, SINCE IT RELIES ON ABS WORKING TO BE EFFECTIVE. IN THIS MODE, HYDRAULIC BRAKE FUNCTIONS REMAIN, BUT SAFETY IS REDUCED WITHOUT ABS ACTIVE: DIRECTIONAL CONTROL IN A SKID IS NOW NON-EXISTENT, AND EMERGENCY SWERVES CAN BECOME WILD AND HIGHLY ERRATIC. SAFELY HANDLING EMERGENCY OR EVASIVE MANEUVERS IS SIGNIFICANTLY REDUCED. DIAGNOSTIC CODES IN THE CAR'S COMPUTER SHOW C0020, U0415
Wheels, May 22, 2017
IN THE LAST YEAR AND A HALF, SINCE JULY 2015, I HAVE REPLACED THREE TIRE MONITORING VALVES ON MY 2010 MAZDA 3. THIS MORNING I WENT TO DRIVE MY CAR THE MONITOR WARNING LIGHT CAME ON THE DASH. THIS WILL BE THE FOURTH REPLACEMENT. AND THE REPAIR IS NOT CHEAP THROUGH THE DEALER. IT IS ABOUT $200 FOR EACH VALVE. I READ SOME BAD EXPERIENCES WHERE PEOPLE HAVE HAD A TIRE BLOW OUT. I PRAY THAT DOES NOT HAPPEN TO ME.
Seats, May 17, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND STATED THAT THEY WERE NOT AWARE WHEN PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Seats, May 16, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V082000 (SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 07/13/17*LJ THE CONSUMER STATED AS OF JUNE 19, 2017 THE VEHICLE STIL HAD NOT BEEN REPAIRED. UPDATED 08/15/2017*JS
Structure, May 14, 2017
RECALL 16V-644 ISSUED SEPTEMBER 6 OF 2016. NOW, 8 MONTHS LATER, THERE ARE STILL 'LIMITED' PARTS AVAILABLE TO IMPLEMENT THE RECALL AND I AM UNABLE TO HAVE THE RECALL COMPLETED ON MY AFFECTED VEHICLE. I BELIEVE THIS INDICATES THAT MAZDA IS NOT RESOLVING THE RECALL IN A TIMELY MANNER.
Air bags, May 12, 2017, crash
TAKATA RECALL RELATED ACCIDENT HAPPENED 10/31/2014. THERE WAS NO AIRBAG RECALL AT THIS TIME. I WAS HIT ON THE DRIVERS SIDE CLASSIC T-BANE ACCIDENT. THE AIRBAG DEPLOYMENT CAUSED MORE DAMAGE THAN THE FORCE OF THE ACTUAL ACCIDENT. THE SIDE CURTAIN AIRBAG DEPLOYED. THE OTHER DRIVER WAS TRAVELING 20-30 MPH AT IMPACT. I WAS UNCONCIOUS FOR APPROX 30 SECONDS TO 1MIN AND I COULDN'T REMEMBER MY ADDRESS FOR THE FIRST 15-20 MINUTES AFTER THE ACCIDENT. POLICE WERE NOTIFIED AND SHOWED TO THE SCENE. I WAS UNABLE TO HEAR THE REST OF THE DAY FROM MY L EAR ( WHICH I WAS TOLD BY THE ER PROVIDER IS NORMAL FOR THE AIRBAG GOING OFF IS LIKE A CONCUSSION GRENADE) AND HAD MUFFLED HEARING THE NEXT 4-5 DAYS. I ALSO HAD A COLD WET FEELING DOWN THE L SIDE OF MY FACE ( LIKE THERE WAS BLOOD RUNNING DOWN MY FACE, BUT THERE WAS NO LACERATION.) THE ER REFERRED ME TO FOLLOW UP WITH A PCP. I SAW A PROVIDER WHEN I COULD AFTERWARD AS I COULDN'T OPEN MY MOUTH FOR 5-7 DAYS AFTER THE DAY OF THE ACCIDENT. I WAS REFERRED TO ENT TO FOLLOW UP CONCERNING POSSIBLE BROKEN JAW/FACIAL FRACTURES BREAKS. I STILL HAVE COMPLICATIONS WITH MY JAW AND FACIAL NUMBNESS ON THE L SIDE. I WAS TOLD THIS WILL NEVER GO AWAY AND IS UNABLE TO BE OPERATED ON.
Seat belts, May 8, 2017
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT BUCKLE FAILED. THE PASSENGER ATTEMPTED TO UNFASTEN THE SEAT BELT, BUT THE BUCKLE FAILED TO UNLOCK AND FORCEFULLY SECURED THE PASSENGER. THE CONTACT HAD TO CUT THE SEAT BELT IN ORDER TO RELEASE THE PASSENGER. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 120,000.
Structure, Seats, May 3, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. WHENEVER THE BRAKE OR ACCELERATOR PEDALS WERE DEPRESSED, THE DRIVER SEAT MOVED OUT OF POSITION AND SLID BACKWARDS INTO THE REAR DRIVER SIDE SEAT. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V082000 (SEATS) AND 16V644000 (STRUCTURE). THE MANUFACTURER ADVISED THE CONTACT TO CALL A DEALER. THE DEALER SCHEDULED AN APPOINTMENT AND THE MANUFACTURER'S NOTICE INDICATED THAT A LOANER VEHICLE WOULD BE PROVIDED; HOWEVER, IT WAS NOT AVAILABLE TO THE CONTACT. THE MANUFACTURER WAS CALLED AGAIN ALONG WITH TWO ADDITIONAL DEALERS WHO WERE UNABLE TO PROVIDE REASONABLE ACCOMMODATIONS. THE CONTACT WAS UNCERTAIN AS TO WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Seats, May 1, 2017
FRONT LEFT SEAT SUPPORT UNDER DRIVER'S SEAT BROKE LOOSE, CAUSING ENTIRE SEAT TO TILT BACKWARD DURING ACCELERATION ON A CITY STREET. ONLY A FIRM GRIP ON THE STEERING WHEEL PREVENTED ME FROM LOSING CONTROL OF THE VEHICLE. ONLY AFTER SEARCHING ON THE WEB DID I FIND AN EXISTING RECALL FOR SEAT "INSPECTION". NO CONTACT FROM MANUFACTURER ABOUT THIS RECALL.
Seats, Apr 30, 2017
GOT IN MY CAR, STARTED BACKING OUT OF THE DRIVEWAY, HEARD A LOUD POP UNDER THE DRIVER'S SEAT, AND NOTICED THE FRONT LEFT PART OF THE SEAT WAS PULLING UP FROM THE FRAME BY AN INCH OR TWO. UPON CLOSER INSPECTION I NOTICED THE WELD THAT SECURES THE SEAT TO THE FRAME BROKE. I AM NOT A LARGE GUY (~170 LBS) NOR AM I ROUGH WITH THE SEAT. AFTER A BIT OF SEARCHING, IT SEEMS THIS IS A RATHER WIDESPREAD ISSUE WITH 2010 MAZDA 3S AND IT OBVIOUSLY A SAFETY CONCERN.
Structure, Apr 9, 2017
THE DASHBOARD IS DETERIORATING AND IS TURNING SOFT AND GOOEY. IT CAN EASILY BE GOUGED BY A FINGERNAIL.
Other or unspecified, Apr 4, 2017
I WAS DRIVING ON AN INTERSTATE AT 11:30 AM, APPROXIMATELY 65 MPH, 59F ON 3/29/17. I HEARD A LOUD NOISE (LIKE A GUNSHOT), AND SAW THAT MY SUNROOF HAD SHATTERED, AND GLASS WAS ON THE INTERIOR OF MY CAR, AS THE VISOR WAS OPEN (SUNROOF WAS CLOSED). I WAS ABLE TO PULL OVER AND ASSESS THE DAMAGE, NOTING NO PHYSICAL HARM TO MYSELF, AND ONLY MINOR DAMAGE (PAINT CHIPS) TO MY CAR. I WAS NOT DRIVING UNDER AN UNDERPASS, AND WHILE THERE WAS OTHER TRAFFIC ON THE INTERSTATE, IT WAS ORDINARY TRAFFIC, AND THERE WAS NO CONSTRUCTION IN THE AREA.
Engine, Mar 29, 2017
TL* THE CONTACT OWNS A 2010 MAZDA 3. AT TIMES, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT CLUSTER AND THE VEHICLE SEIZED AND HAD TO BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THERE WAS AN UNKNOWN RECALL ASSOCIATED WITH THE VEHICLE. THE FAILURE MILEAGE WAS 106,000.
Seats, Mar 20, 2017
DRIVERS SEAT BROKE FROM FRAME RAILS. FIRST THE PLASTIC PUSH PIN SCEWS THAT ATTACHES POWER SEAT TO HEIGHT ADJUSTMENT RAILS SNAPPED, COLLAPSING ONE SIDE OF DRIVERS SEAT. THEN THE FRAME RAIL ON THAT SIDE SNAPPED INTO PIECES. WHEN TRAFFIC LIGHT TURNED GREEN, I STARTED FORWARD AND SEAT COLLAPSED ON MY LEFT SIDE, THEN I HEARD A POP AND SEAT FLIPPED BACK, ALMOST CAUSING ME TO CRASH. WHEN I TOOK CAR TO MAZDA SERVICE, THE TECHS SHOWED ME DOZENS OF MAZDA CARS IN SERVICE BAYS WITH THE SAME PROBLEM. I WAS TOLD THIS GOES BACK TO 2002. MAZDA JAPAN STATES: WE ACKNOWLEDGE THE PROBLEM, BUT MAZDA SEATS ARE NOT MADE FOR LARGE AMERICAN BODIES, BUT FOR THE AVERAGE SMALLER, LIGHTER AND DELICATE JAPANESE PERSON. IN FEB,2017, MAZDA ISSUED A RECALL ON SOME CARS FOR THE SEAT FRAME COLLAPSING, BUT MY CAR AND MOST OTHER MAZDA CARS ARE NOT INCLUDED IN THIS RECALL. PLEASE CHECK OUT ANY MAZDA SERVICE DEPT. AND ASK FOR RECORDS OF SNAPPED FRONT SEAT FRAMES AND SEAT FRAME SCREWS POPPING OUT , COLLAPSING THE SEATS. PLEASE REQUIRE MAZDA WELD IN NEW FRAME RAILS AND INSTALL CORRECT NUMBER OF SEAT ATTACHMENT SCREWS, AND OR REPLACE SEATS ASSEMBLIES WITH ONES THAT DON'T BREAK FROM NORMAL USAGE. WITHOUT A RECALL MAZDA CHARGES OVER $1100 TO REPLACE POWER SEAT FRAME, WITH NO GUARANTEE THE REPLACEMENT FRAME WONT BREAK WHEN YOU SEAT IN CAR THE FIRST TIME BECAUSE THAT'S HOW MAZDA BUILDS THE SEAT FRAMES! THAT'S TRAGIC.
Seats, Mar 20, 2017
MAZDA RECALL #: 0917B NHTSA RECALL #: 17V-082 WHILE CAR WAS OFF/STATIONARY, I SAT IN THE DRIVER'S SEAT AND HEARD A POP AS THE SEAT ROCKED BACKWARD. LOOKED UNDER THE SEAT AND SAW THAT TWO BRACKETS HAD SNAPPED. IT NOW FORCES AN UNSAFE DRIVING POSITION SINCE THE SEAT NO LONGER STAYS IN PLACE. IT LEANS BACKWARDS FREELY AND IS CLEARLY UNSAFE FOR DRIVING BECAUSE THERE IS NO SUPPORT WHATSOEVER FOR THE DRIVER. IT WAS PARKED IN MY DRIVEWAY. I CONTACTED MAZDA FACTORY SERVICE AFTER HAVING A LOCAL SERVICE CENTER INSPECT THE PROBLEM AND THEY DETERMINED THAT IT IS NOT A PART OF THE RECALL. I WOULD LIKE TO KNOW HOW THIS HAPPENS AND HOW IT IS POSSIBLE THAT IT IS UNRELATED TO THIS RECALL.