2011 Mazda MAZDA3
Problems, recalls and owner-reported issues
Air bags is the leading concern among 132 owner complaints filed for this model year. This is the 8th highest complaint count among 22 MAZDA3 model years with reports.
Of the 2011 reports, 12 involved a crash and 2 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
SeatsFeb 9, 2017
Mazda North American Operations (Mazda) is recalling certain 2011 Mazda2 and 2010-2011 Mazda3 and Mazdaspeed3 vehicles equipped with a manual seat lifter. In the affected vehicles, the seat height adjustment lifter links may break or detach from the seat frame and the seat angle may incline causing the driver to not be able to maintain an appropriate driving position.
If the driver cannot maintain an appropriate driving position, there is an increased risk of a crash.
Mazda will notify owners, and dealers will inspect the seat lifter links and install a reinforcement bracket to the lifter links, or replace the entire seat adjuster unit, free of charge. The recall began April 7, 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 0917B.
Campaign 17V082000 on NHTSA.gov
Structure, body, hatchback/liftgateSep 6, 2016
Mazda North American Operations (Mazda) is recalling certain model year 2010-2013 Mazda3 and Mazdaspeed3 vehicles manufactured November 18, 2008, to June 8, 2013, 2012-2015 Mazda5 vehicles manufactured October 26, 2010, to June 22, 2015, 2016 CX-3 vehicles manufactured June 1, 2015, to December 26, 2015, and 2013-2016 CX-5 vehicles manufactured December 15, 2011, to December 26, 2015. On the affected vehicles, the lift gate support struts may corrode, possibly causing the struts to break and/or the lift gate to drop unexpectedly.
If the lift gate falls unexpectedly, it may hit the user, increasing their risk of injury.
Mazda dealers will replace the both lift gate supports, free of charge, however parts are not currently available. The recall began April 2017. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 9916H.
Campaign 16V644000 on NHTSA.gov
Representative owner complaints
132 reports, newest first.
Tires, Apr 12, 2012
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3 EQUIPPED WITH DUNLAP SB SPORT 250 225/40/R18 TIRES. THE CONTACT STATED THAT THE INSIDE OF BOTH FRONT TIRES WORE DOWN PREMATURELY AND TORE AWAY. THE CONTACT ALSO STATED THAT YOU COULD SEE THE WIRES ON BOTH TIRES. THE CONTACT WAS INFORMED BY A TIRE SHOP THAT THE VEHICLE NEEDED AN ALIGNMENT. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED. THE FAILURE MILEAGE WAS 15,900 AND THE CURRENT MILEAGE WAS 16,000. THE VIN WAS UNAVAILABLE.
Engine and engine cooling, Power train, Other or unspecified, Nov 21, 2011
I STOPPED AT A STOP SIGN AND MY CAR STARTED ACCELERATING AS IF THE ACCELERATOR WAS FULLY DEPRESSED. MY FOOT WAS SQUARELY ON THE BRAKE AT THE TIME BUT I WAS BEING PULLED SLOWLY FORWARD ON TO A BUSY ROADWAY. I AM AN EXPERIENCED DRIVER AND WAS ABLE TO TURN THE CAR SHARPLY TO THE RIGHT ALONG THE SHOULDER TO AVOID ONCOMING TRAFFIC. I SHIFTED INTO PARK, AND THEN SHUT THE ENGINE OFF. MY FOOT PLACEMENT WAS NO WHERE NEAR THE ACCELERATOR, AND THERE WERE NO OTHER OBSTRUCTIONS (I.E. CARPETS). WHEN I RESTARTED THE CAR THE ENGINE SOUNDED NORMAL. AS AN ENGINEER, I AM FAIRLY CERTAIN THAT WHAT EVER HAPPENED WAS ELECTRONIC IN NATURE, NOT A MECHANICAL OBSTRUCTION OR STICKING LINKAGE (I DID NOT TOUCH THE GAS PEDAL WHEN I RESTARTED). PRIOR TO THIS INCIDENT I HAD BEEN DRIVING SLOW THOUGH A BUSINESS PARK AT 10 TO 15 MILES AND HOUR FOR A COUPLE OF MINUTES, I WAS AT A DOCTOR APPOINTMENT. I HAVE NOT SEEN THIS ISSUE BEFORE OR SINCE. MAZDA HAS EXAMINED THE CAR AND DID NOT SEE ANYTHING. I LIKE THE CAR, BUT I THOUGHT IT WAS IMPORTANT TO GET THIS POTENTIALLY DANGEROUS FLAW ON RECORD. *TR
Suspension, Sep 24, 2011
CLUNKING NOISE FROM REAR OF VEHICLE WHEN GOING OVER BUMPS OR ROUGH ROAD. DEALER FOUND THAT THE SWAY BAR LINK NUT IN THE LEFT REAR WAS LOOSE AND TIGHTENED IT. PREVIOUSLY FILED COMPLAINT 10411790 FOR SAME PROBLEM ON RIGHT REAR. ONLINE MAZDA FORUMS INDICATE THIS IS A COMMON PROBLEM. *TR
Steering, Electronic stability control (ESC), Sep 22, 2011
ON SEPTEMBER 3, 2011 I PURCHASED A BRAND NEW 2011 MAZDA 3 FROM MAZDA OF ESCONDIDO. ON TUESDAY SEPTEMBER 13, 2011 I STARTED MY VEHICLE AND TURNED ON THE HEADLIGHTS AT WHICH POINT THE POWER STEERING LIGHT AND ALSO THE TRACTION CONTROL WARNING LIGHTS CAME ON. AS I WAS TRYING TO PARK MY VEHICLE I NOTICED DIFFICULTY WITH THE POWER STEERING. ALSO, THE DSC BUTTON WOULD NOT TURN ON/OFF WHILE THE LIGHT WAS ON. ON MONDAY SEPTEMBER 19, 2011 THE SAME TWO LIGHTS CAME ON AGAIN. I TOOK A PICTURE OF THE LIGHTS AND THE ODOMETER READING SO WE COULD SHOW THE DEALER. DUE TO A PRIOR WRIST INJURY POWER STEERING IS A MUST FOR ME. *TR
Suspension, Jul 11, 2011
CLUNKING NOISE FROM REAR OF VEHICLE WHEN GOING OVER BUMPS OR ROUGH ROAD STARTED AT ABOUT 500 MILES ON THE VEHICLE. DEALER FOUND THAT THE SWAY BAR LINK NUT IN THE REAR WAS LOOSE AND TIGHTENED IT. AFTERWARDS READ ONLINE MANY COMPLAINTS FROM OTHER OWNERS OF THE EXACT SAME PROBLEM. *TT
Air bags, May 25, 2011
APPROXIMATELY 60 MPH THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD. THERE WAS A PASSENGER SEATED IN THE FRONT PASSENGER SEAT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIANS INSPECTED THE VEHICLE AND COULD NOT DIAGNOSE A FAILURE. THE TECHNICIANS STATED THE AIR BAG LIGHT ILLUMINATED BECAUSE THE PASSENGER DID NOT HAVE ENOUGH BODY WEIGHT FOR THE VEHICLE TO RECOGNIZE THAT THERE WAS SOMEONE IN THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE 50. DS
Power train, Mar 30, 2011
ON FRIDAY MY WIFE WAS DRIVING MY CAR (SHE LEARNED HOW TO DRIVE ON A MANUAL AND HAS NO PROBLEMS DRIVING IT) ON A BACK COUNTRY 2 LANE ROAD WITH OUR SON IN THE BACK AND OUT OF CELL PHONE COVERAGE. SHE WAS DRIVING ALONG AT 60 MPH, IN 6TH GEAR WHEN THE RPS STARTED TO BOUNCE OFF THE REV LIMITER. SHE CHECKED TO MAKE SURE SHE WAS STILL IN GEAR. SHE TOOK IT OUT OF 6TH AND PUT IT INTO NEUTRAL THEN TRIED TO GO BACK INTO GEAR. NO DICE, IT WOULDN'T SHIFT. SO SHE PULLED OVER AND SHUT IT DOWN. SHE TIRED TO START AGAIN, TRIED TO GET IT INTO FIRST, NOPE, TRIED TO GET IT INTO SECOND, AND NOTHING. AMAZINGLY SHE GOT SOME SIGNAL ON THE PHONE AFTER A PANICKED 20 MINUTES AND GOT ROADSIDE ASSISTANCE OUT TO TOW HER IN. NOW MAZDA IS SAYING THAT THE CLUTCH IS BURNED UP AND THAT IT IS NOT A DEFECT SO IT IS OUR FAULT AND IT WON'T BE COVERED UNDER WARRANTY. *TR