2018 Mazda MAZDA3
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 108 owner complaints filed for this model year. This is the 12th highest complaint count among 22 MAZDA3 model years with reports.
Of the 2018 reports, 6 involved a crash. 5 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraJul 14, 2023
Mazda North American Operations (Mazda) is recalling certain 2014-2018 Mazda3 and 2016-2021 CX-3 vehicles. The rearview camera image may not display properly by showing a flickering or distorted image.
A rearview camera that does not display properly can reduce the driver's rear view, increasing the risk of a crash or injury.
Dealers will inspect and replace the rearview camera, as necessary. In addition, dealers will install a wiring harness fastening seal. All repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed September 13, 2023. Final owner letters for affected models and model years in the states of CT, MA, MD, NJ, NY, PA and VA were mailed August 14, 2024. The remaining owner notification letters will be mailed at a future date, anticipated on or before May 1, 2025. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6023G.
Campaign 23V487000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpNov 12, 2021
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3, Mazda6, 2019 CX-3, 2018-2019 MX-5, CX-5, CX-9, and 2019-2020 Mazda2 vehicles. The impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.
Fuel pump failure may cause an engine stall, increasing the risk of a crash.
Dealers will replace the fuel pumps, free of charge. Owner notification letters were mailed July 18, 2022. Owners may contact Mazda customer service at 1-800-222-5500 Option 4. Mazda's number for this recall is 5321K.
Campaign 21V875000 on NHTSA.gov
Visibility, windshield wiper/washerApr 4, 2019
Mazda North American Operations (Mazda) is recalling certain 2016-2018 Mazda3 vehicles. A defective windshield wiper relay may cause the windshield wipers to become inoperative, reducing the driver's visibility.
Reduced visibility while driving can increase the risk of crash.
Mazda will notify owners, and dealers will replace the front body control module with a new module which uses an improved wiper relay design, free of charge. The recall began May 7, 2019. Owners may contact Mazda customer service at 1-800-222-5500, option 4. Mazda's number for this recall is 3219D.
Campaign 19V272000 on NHTSA.gov
Engine and engine cooling, exhaust systemNov 21, 2017
Mazda North American Operations (Mazda) is recalling certain 2018 Mazda3 vehicles, equipped with an incorrect exhaust valve spring. The incorrect exhaust valve spring may fail while driving, potentially causing an engine stall.
An engine stall can increase the risk of a crash.
Mazda will notify owners, and dealers will inspect the engines and replace any incorrect exhaust valve springs, free of charge. The recall is expected to begin January 20, 2018. Owners may contact Mazda customer service at 1-800-222-5500. Mazda's number for this recall is 1717K.
Campaign 17V745000 on NHTSA.gov
Representative owner complaints
108 reports, newest first.
Forward collision avoidance, Mar 16, 2023
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 20 MPH, the Automatic Emergency Braking (AEB) warning light illuminated. The contact then slammed on the brakes and pulled to the side of the road. The contact stated that the failure had been reoccurring. The contact stated that when the failure occurred, she would shift into reverse(R) and shift back into drive(D) and wait for the AEB system to disengage. The contact stated that the failure had been reoccurring several times within a 10-minute drive. The contact stated that the vehicle had become undrivable. The contact's father, an independent mechanic, diagnosed that the AEB system software and wiring were faulty. The dealer and the manufacturer were notified of the failure and informed the contact that they could not assist as the year of the vehicle was not included in an unknown recall. The vehicle was not repaired. The failure mileage was approximately 80,000.
Fuel system, Gasoline, Feb 15, 2023
The contact's daughter owns a 2018 Mazda Mazda3. The contact stated while her daughter was driving at an unknown speed, the vehicle lost motive power. The contact stated that several unknown warning lights were illuminated during the failure. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the fuel pump needed to be replaced. The contact related the failure to NHTSA Campaign Number: 21V875000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The manufacturer was not contacted. The failure mileage was approximately 78,000.
Service brakes, Feb 2, 2023
The rear brake pads on my 2018 Mazda 3 have worn out prematurely, thinning to as little as 2MM in just 40,000 miles, while my front brakes are still 6MM. Brand new brakes are 10MM. I have heard the exact same complaint from the owner of a 2016 Mazda 3, which is the same generation. In the majority of cars, front brakes are supposed to wear our faster than the rear, so this is definitely a problem. Further evidence of the problem is shown in the fact that my car tends to steer a bit left when pointed in a straight direction, even after getting alignment perfectly done, consistent with the fact that the driver's side rear brake pad has worn out the fastest. In short, the rear brakes seem to be clamping excessively or sticking to the pad when the brake pedal is disengaged, most intensely on the rear driver's side but also on the rear passenger's, thus wearing out brake pads prematurely, reducing fuel efficiency and creating excess environmental waste. This can also be a major safety hazard if the brake pads thin out well before a driver is expecting or if the brakes engage unexpectedly.
Power train, Engine, Jan 3, 2023
The contact owns a 2018 Mazda Mazda3. The contact stated while driving 25 MPH, the vehicle stalled inadvertently. The contact was unaware if there were any warning lights illuminated. The contact was able to veer to the side of the road; however, the vehicle failed to restart. The contact's husband added fuel to the vehicle; however, the failure persisted. The contact stated that the vehicle restarted 15 minutes later. The vehicle was taken to an unknown dealer who informed the contact that the failure could not be duplicated because there was no warning light illuminated. The vehicle was not diagnosed or repaired, and the failure persisted. The contact stated that the failure reoccurred upon shifting from reverse(R) to drive (D). The power train warning light and several unknown waring lights were illuminated. The contact was able to restart the vehicle and continued driving. The manufacturer was not notified of the failure. The failure mileage was approximately 32,000.
Electrical system, Oct 4, 2022
To Whom It May Concern: On Sunday October 2, 2022, while driving in very rainy conditions caused by Hurricane Ian, my windshield wipers failed. On Monday, October 3, 2022, I took the car to an independent mechanic at Chesapeake Import Services in Annapolis, MD. The auto mechanic ran a diagnostic test on my vehicle to discover an electric malfunction caused by a defective relay. This is the same issue that is noted as part of the recall that has already been identified here: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V272-0572.pdf. Unfortunately, my VIN does not fall into the recalled VINs. I am requested that you review and expand the recall to include additionally impacted vehicles, and this issue seems to be significantly more widespread that originally noted. I have contacted Mazda, and they are refusing to take responsibility for this faulty part, as it's not part of the original recall. I have documentation from the mechanic regarding the diagnostic, and they are willing to speak on my behalf regarding their findings on my vehicle. Please contact me ASAP to review the issue. I am currently not able to drive my car due to the safety issues involved with having inoperable windshield wipers. Thank you for your attention.
Electrical system, Service brakes, Forward collision avoidance, Sep 16, 2022
warning lights FOR ABS
Visibility/wiper, Feb 24, 2022
My car's rear backup camera has been having issues for the last several thousand miles. I took the car in for repair, and the Mazda dealership informed me that the wiring for the backup camera has corroded. After searching various online forums, it appears that this issue is pretty common with this generation Mada3. I noticed today that Ford issued a recall for a similar problem with Mustangs.
Visibility/wiper, Feb 21, 2022
The body computer experienced a malfunction leading to the wipers becoming inoperable. This can be made available for inspection. I was driving through a snow storm, my wipers stopped working without warning causing severe loss of visibility endangering myself and those around me. The problem has been confirmed by an independent service center. It has not, however the model of car has a recall for this, it does not extend to my specific VIN. There were no warnings. The wipers worked and halfway through a drive they stopped.
Other or unspecified, Sep 24, 2021
Sunroof shattered by itself
Visibility/wiper, Jul 8, 2021
Front windshield wipers for my 2018 Mazda 3 stopped working without any warning while driving on the highway under heavy rain fall. I recently read online about a faulty wiper motor relay but I have not received any information from Mazda 3 about this.
Service brakes, Jun 19, 2021
ONLY REAR BRAKES SEVERELY CORRODED AND NEAR FAILURE AT 13200 MILES DESPITE ROUTINE WASHING AND REGULAR MAINTENANCE AT DEALERSHIP, WHILE THE FRONT BRAKES ARE PRISTINE. REAR BRAKE NOISES BEGAN AT 13200 MILES AND WAS MENTIONED TO DEALER DURING ROUTINE MAINTNENACE AT 13283 MILES. DEALERSHIP REFUSES TO ACCEPT THIS IS A MANUFACTURING DEFECT AND TRIES TO BLAME ENVIRONMENT FOR UNUSUAL CORROSION AFTER 2 YEARS. ESCALATED TO MAZDA USA PENDING. THIS SEEMS ALMOST IDENTICAL TO THE ISSUES NOTED IN 2017 MAZDA3 IN COMPLAINT NHTSAID: 11240160 AND RELATED TO THE REAR BRAKE CALIPER RECALLS FOR ( Part 573 Safety Recall Report 17V-393)
Engine, Jun 1, 2021
On March 29, 2021, I had my 2018 Mazda 3 serviced, oil and filter chance, and inspection, at my local Auto repair shop. They indicated that the belt tensioner and belt needed replacement, due to oil leaking, from the tensioner, on to the belt. I got concerned because the vehicle only had 11,523, and the warranty ran out a few weeks earlier. I emailed Mazda several times, and asked, due to the low mileage, and close to warranty expiration, for their dealer to inspect the vehicle, and if needed, replace the tensioner and belt, both free of charge to me. They declined to grant me that courtesy.
Electrical system, Structure, Visibility/wiper, Apr 26, 2021
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS OLD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.
Electrical system, Feb 9, 2021
THE CHARGE WARNING SYSTEM CAME ON AND THEN A FEW MINUTES LATER MY CAR COMPLETELY SHUTS DOWN IN THE MIDDLE OF TRAFFIC IT HAPPENED ON FEBRUARY 3RD AND I HAD ANOTHER INCIDENT ON FEBRUARY THE 9TH 2021 I TOOK THE CAR IN TO GET LOOKED AT MY MAZDA AND THEY COULDN'T FIND ANYTHING WRONG WITHOUT HAVING THE INDICATION WHEN I CLEARLY TOLD THEM MY CAR STOPPED IN THE MIDDLE OF TRAFFIC THIS IS VERY DANGEROUS AND IT CAN CAUSE ACCIDENTS
Service brakes, Jul 3, 2020
MY CAR AUTOMATICALLY APPLIES ITS BRAKES WHEN IT SHOULDN'T BE. I WAS DRIVING AT A SPEED OF AROUND 60 MPH FOLLOWING A PICKUP TRUCK. THE TRUCK STARTS FLASHING TO TURN RIGHT, I STARTED TO BRAKE A LITTLE, MY SPEED WAS REDUCED TO AROUND 40-45 MPH... JUST WHEN I WAS READY TO HIT THE GAS PEDAL AGAIN, BECAUSE THE TRUCK HAS FULLY COMPLETED HIS TURN ( WAS ALL THE WAY ON THE OTHER STREET)... MY MAZDA 3 2018 HIT THE EMERGENCY BRAKE TO SLOW THE CAR REALLY FAST TO AROUND 10 MPH !!! THERE WAS ABSOLUTELY NO RISK OF A CRASH, MY GIRL FRIEND WAS IN SHOCK, SHE DIDN'T UNDERSTAND WHAT HAPPENED. SORRY IF MY ENGLISH IS NOT SO GOOD, I USUALLY SPEAK FRENCH !!! THE CAR HAVE ONLY 2000 MILLES, I BOUGHT IT NEW ON MARCH 2020... JUST BEFORE COVID-19 !!!
Service brakes, Jun 24, 2020, crash
VEHICLE WAS OFF AND UNATTENDED IN PARKING LOT:MANUAL TRANSMISSION WHICH I'VE DRIVEN MY WHOLE LIFE & I'M NO SPRING CHICKEN. LIVE IN FLAT CITY WHERE HILL/ROLLING BACK HAS NEVER BEEN AN ISSUE. CAR HAS ELECTRIC PARKING BRAKE. 1 DAY A YEAR INTO THE LEASE, WAS PARKED @A PUMP@TGAS STATION &WHEN CAME OUT,CAR HAD MOVED/ROLLED BACK. SHOCKINGLY I THOUGHT I MESSED UP/MIGHT'VE FORGOTTEN2 ENGAGE PARKING BRAKE, DESPITE IT BECOMING 2ND NATURE. THANKED GOD DIDN'T ROLL BACK INTO ANYTHING/ANYONE, VOWED 2 BE XTRA MINDFUL/CAREFUL.TURNS OUT NO MATTER HOW CAREFUL/MINDFUL I'VE BEEN,JUST THE OTHER DAY IT HAPPENED AGAIN.THIS TIME, HUSBAND WAS IN THE CAR W/ME &SWORE SAW ME AS USUAL, AS 2ND NATURE, ENGAGE THE ELECTRIC PARKING BRAKE. MIND U,HAVE NEVER PUT IT INTO 1ST YEAR 2 PARK BECAUSE NEVER NEEDED 2. I GUESS SHOULD HAVE THIS TIME AS BACK-UP 2 THE ELECTRIC PARKING BRAKE THAT DIDN'T ENGAGE. WE WERE ACROSS THE LOT AT THE ATM WHEN WE SAW CAR ROLLING BACK. HUSBAND RAN 2 TRY 2 STOP IT BEFORE IT COULD HIT SOMETHING BUT HE DIDN'T SUCCEED. IT WAS 2 HEAVY & ENDED UP CRASHING IN2 THE POSTS& HANDRAIL THAT I GUESS ARE THERE FOR THAT EXACT REASON. POSTS STOPPED CAR BUT HUSBAND HURT HIS WRIST & NECK IN HIS ATTEMPT 2BE SUPERMAN. POSTS OF COURSE HAD NO DAMAGE. CONTACTED MAZDA,THEY SAID THEY'D CHECK IT OUT. I REFERENCED THAT THERE WAS A RECALL IN PRIOR YEARS. THEY SAID NO RECALL HAS BEEN ANNOUNCED FOR THIS YEAR. DURING THIS WHOLE COVID-19 & HUSBAND BEING FURLOUGHED, THE LAST THING WE NEED IS AN EXTRA EXPENSE AS MY INSURANCE DEDUCTIBLE WILL BE. CAR IS @DEALER NOW & THEY'RE TESTING IT 2SEE IF IT HAPPENS WHILE IN THEIR SHOP.I HATE FOR THIS TO BE A FAULTY PART OR WARRANTY ISSUE BUT ALSO HOPING IT IS SO IT WILL BE ANNOUNCED &OTHER PEOPLE CAN LEARN ABOUT THIS HORRIBLE POSSIBILITY O GRATEFUL THAT CAR DID NOT ROLL BACK AND INJURE A PERSON OR AN ANIMAL! UGH! BEWARE! *TR
Electrical system, Engine, May 21, 2020
THE BATTERY IN MY 2018 MAZDA 3 (TOURING) HAS DIED 3 TIMES IN ABOUT YEAR'S TIME. AFTER THE FIRST TIME, THE DEALER SAID IT WAS JUST A FLUKE--THAT IT COULD HAVE BEEN CAUSED BY ANYTHING. THEY PUT A BRAND NEW BATTERY IN. AFTER THE SECOND BATTERY DIED, THE DEALER SAID THAT IT WAS BECAUSE WE WEREN'T MAKING LONG DRIVES IN THE CAR. THEY REPLACED THE BATTERY WITH A BRAND NEW ONE--AND THEY ASSURED ME IT WASN'T ANYTHING ELSE INCLUDING THE ALTERNATOR (I ASKED ABOUT THE ALTERNATOR SPECIFICALLY). NOW, THAT BATTERY HAS DIED. I WILL CALL THE DEALER TOMORROW TO HAVE A FOURTH BATTERY INSTALLED.... THE VEHICLE WAS STATIONARY--EITHER IN OUR GARAGE OR DRIVEWAY--WHEN WE REALIZED THE BATTERY WAS DEAD. IF YOU WOULD LIKE TO SEE THE RECORDS OF MY VARIOUS VISITS TO THE MAZDA DEALERSHIP, PLEASE CONTACT ME. *TR
Service brakes, Oct 14, 2019
I HAD A SCARY SAFETY ISSUE WITH MY 2018 MAZDA 3 YESTERDAY. I HAD LEFT THE CAR RUNNING SO THAT MY DOG WOULD HAVE A/C. MY CAR IS HAS STANDARD TRANSMISSION. I PULLED UP THE EMERGENCY BRAKE BUTTON BUT AS I WAS EXITING THE CAR MY DOG ACCIDENTALLY PUT HER PAW ON THE EMERGENCY BRAKE BUTTON AND THE CAR STARTED GOING BACKWARDS. THANK GOODNESS I WAS ABLE TO REACH IN AND PULL THE EMERGENCY BRAKE BUTTON BACK UP. THIS COULD HAVE BEEN A TRAGEDY, NOT ONLY POTENTIALLY DAMAGING MY CAR AND OTHER PEOPLE'S PROPERTY BUT GOD FORBID MY CAR ROLLED INTO A PERSON. THIS EMERGENCY BRAKE IS A SERIOUS SAFETY HAZARD. I HAVE LEFT MY CAR IN NEUTRAL WITH THE EMERGENCY BRAKE ENGAGED MULTIPLE TIMES SINCE I GOT THE CAR LAST DECEMBER AND AM VERY LUCKY THIS INCIDENT DIDN'T OCCUR WHEN I WASN'T SO CLOSE TO MY CAR. THE CAR SHOULD HAVE A SENSOR OR SAFETY FEATURE OF SOME SORT THAT WOULD REQUIRE THERE TO BE A CERTAIN AMOUNT OF WEIGHT IN THE FRONT SEAT THAT PREVENTED THE EMERGENCY BRAKE FROM DISENGAGING. IN PRIOR CARS WITH A NORMAL EMERGENCY BRAKE THAT IS EITHER ENGAGED ON THE FLOOR OF THE CAR OR PULLED UP MANUALLY NEAR THE GEAR SHIFT THIS WOULD NEVER HAPPEN. MY DRIVER SIDE DOOR WAS OPEN. THIS ISSUE NEEDS TO BE ADDRESSED. THIS CAN'T BE THE FIRST TIME THIS HAS HAPPENED AND IT COULD VERY EASILY HAVE DEADLY CONSEQUENCES. I KNOW THAT MANY PEOPLE WILL LEAVE THEIR A/C OR HEAT RUNNING WHILE THERE IS A HUMAN OR DOG IN THE CAR WHEN THEY HAVE TO STEP OUT OF THE CAR TO GET THE MAIL, PUT SOMETHING ELSE IN THE CAR, ETC. IN A CAR WITH STANDARD TRANSMISSION, THE ONLY WAY TO LEAVE THE A/C OR HEAT RUNNING IS TO LEAVE THE CAR IN NEUTRAL.
Wheels, Sep 12, 2019
I PURCHASED A CAR OVER A YEAR AGO FOR MY SON FROM CRYSTAL AUTO MALL IN GREENBROOK, NJ, A MAZDA 3,2018. THE DAY AFTER I GOT THE CAR THE TIRE PRESSURE LIGHT CAME ON. I TOOK IT IN FOR SERVICE AND THEY ADVISED THAT NOTHING WAS WRONG WITH THE TIRE OR RIM. ON THE WAY HOME FROM THAT SERVICE VISIT THE TIRE LIGHT CAME ON AGAIN. MY SON COMMUTES SO THE CAR IS NOT USED ON A DAILY BASIS, IF IT SITS MORE THAN 2 DAYS THE TIRE IS COMPLETELY FLAT. THIS HAS BEEN A CONSISTENT ISSUE FROM THAT TIME UNTIL NOW. I HAVE TAKEN THE CAR IN FOR SERVICE SEVERAL TIMES FOR THIS SAME ISSUE AND THIS DEALERSHIP HAS BEEN COMPLETELY UNRESPONSIVE AND CARELESS ABOUT MY SITUATION. THEY HAVE NOT FIXED THE PROBLEM AND HAVE NOT ATTEMPTED TO REMEDY THE SITUATION. I AM DEEPLY CONCERNED ABOUT THE SAFETY OF MY SON AND OTHER DRIVERS WHO COULD BE POTENTIALLY HARMED BECAUSE OF NEGLECT BY THIS DEALERSHIP AND THE DEFECT AND OR ISSUE WITH THIS TIRE. YOUR ASSISTANCE IS APPRECIATED.
Visibility/wiper, Aug 13, 2019
TL* THE CONTACT OWNS A 2018 MAZDA 3. WHILE THE WINDSHIELD WIPERS WERE ACTIVATED, THE CONTACT NOTICED A CLOUDY FILM ON THE WINDSHIELD THAT OBSTRUCTED HER VIEW. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT REPLACED THE WINDSHIELD WIPERS, WIPER FLUID, AND BUFFED THE WINDSHIELD. THE VEHICLE WAS TAKEN TO A WINDSHIELD SPECIALIST WHO STATED THAT THE WINDSHIELD SHOULD BE REPLACED. THE VEHICLE WAS TAKEN TO GLOBAL AUTO MALL (1099 RT. 22 WEST, NORTH PLAINFIELD, NJ 07060, (866) 233-6719) WHERE IT WAS DIAGNOSED THAT THE WINDSHIELD WIPERS AND FLUID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 12263978563. THE CONTACT WAS REFERRED TO THE DEALER. THE INSURANCE COMPANY WAS CONTACTED AND STATED THAT THE WINDSHIELD SHOULD BE REPLACED. THE FAILURE MILEAGE WAS 19,185. THE VIN WAS UNKNOWN. *BF CONSUMER STATED THERE REMAINS A CLOUDY FILM THAT MUST BE BUFFED TO CLEAR WINDSHIELD IN WINTER WHEN WIPERS ARE ACTIVATED IT LEAVES A FILM AS IN A SUMMERTIME BUT THE FILM, FLASH FREEZES AND OBSTRUCTS VIEW COMPLETELY. IN RAINY WEATHER - THERE IS A FILM ON WINDOW WHEN WIPERS USED. I SENT PICTURES TO NHTSA WEBMASTER.*JB
Visibility/wiper, Jul 31, 2019
MY WINDSHIELD WIPERS HAVE JUST STOPPED WORKING WHILE DRIVING IN RAIN. I TRIED TO PULL OVER, TURN OFF MY CAR AND TURN IT BACK ON BUT THEY'RE STILL NOT WORKING. THE WIPER FLUID STILL SPRAYS.
Power train, Electrical system, Seat belts, Jul 31, 2019
TL* THE CONTACT OWNS A 2018 MAZDA 3. THE CONTACT STATED THAT SHE WAS EXPERIENCING DIFFERENT ELECTRICAL FAILURES WITH THE VEHICLE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT WARNING CHIME SOUNDED WHEN THE SEAT WAS UNOCCUPIED. THE CONTACT HAD TO BUCKLE THE SEAT BEAT TO STOP THE WARNING SOUND. IN ADDITION, BOTH PASSENGER SIDE WINDOWS FAILED TO ROLL UP AFTER BEING DOWN. ALSO, WHILE DRIVING 40 MPH, THE TRANSMISSION FAILED TO RESPOND WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT HAD TO SHIFT THE VEHICLE FROM SECOND INTO FIRST GEAR IN ORDER FOR IT TO RESUME NORMAL OPERATION. THE CONTACT TOOK THE VEHICLE TO ODGES MAZDA AT THE AVENUES (10681 PHILIPS HWY, JACKSONVILLE, FL 32256, (904) 562-1600) WHERE A DIAGNOSTIC TEST WAS PERFORMED, BUT NO FAILURE WAS FOUND. THE FAILURE CONTINUED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 18.
Visibility/wiper, May 31, 2019
THE WINDOW WIPERS STOP WORKING ALL OF A SUDDEN WHEN ON THE INTERVAL SETTING. I HAVE TO TURN THEM OFF AND THEN ON AGAIN FOR THEM TO BEGIN WORKING ONCE MORE. THIS HAS HAPPENED MULTIPLE TIMES, USUALLY AFTER THE WIPERS HAVE SWIPED ONCE OR TWICE ON THAT SETTING WHILE DRIVING.
Vehicle speed control, Engine, Apr 20, 2019
PURCHASED A BRAND NEW 2018 MAZDA 3 2.5L TOURING HATCHBACK. I HAD ONLY DRIVEN THE VEHICLE AS ITS NEW OWNER ONCE, FROM THE DEALERSHIP BACK TO MY HOME, WHICH WAS LESS THAN 20 MILES, WHEN THE FOLLOWING OCCURRED: I STARTED THE ENGINE FOR MY SECOND TRIP WITH THE VEHICLE, AND NOTICED THE CHECK ENGINE LIGHT WAS ILLUMINATED AND REMAINED ILLUMINATED. I DROVE THE VEHICLE AROUND THE BLOCK AND DID NOT EXPERIENCE ANY UNUSUAL DRIVING PERFORMANCE CHARACTERISTICS SO I DROVE TO MY INTENDED DESTINATION WHICH WAS ONLY 7 MILES AWAY. WHEN I STARTED THE ENGINE TO MAKE MY WAY BACK I NOTICED THAT NOW FIVE WARNING LIGHTS WERE ILLUMINATED AND REMAINED ILLUMINATED, WHICH CORRESPONDED TO THE FOLLOWING WARNING GUIDANCES: AN ENGINE SYSTEM MALFUNCTION, A DSC MALFUNCTION, A TPMS SYSTEM MALFUNCTION, ALONG WITH TWO SCBS MALFUNCTION WARNINGS. WHEN ATTEMPTING TO DRIVE THE VEHICLE, I FOUND THAT THE ENGINE WAS CLEARLY NOT RUNNING PROPERLY, AS IT JERKED VIOLENTLY, SURGED, HESITATED AND AT TIMES SEEMED POISED TO STALL. THE VEHICLE WAS CLEARLY UNSAFE FOR ME TO PROCEED ON THE ROAD. AS IT WAS SUNDAY, I HAD TO ARRANGE ON THE NEXT DAY FOR A TOW TRUCK TO TRANSPORT THE VEHICLE TO THE NEAREST MAZDA SERVICE CENTER, WHICH WAS NOT THE MAZDA DEALERSHIP I HAD PURCHASED THE VEHICLE FROM. IT TOOK OVER A WEEK FOR MAZDA SERVICE CENTER TO DETERMINE I HAD A FAULTY THROTTLE BODY, WHICH HAD CAUSED THESE PROBLEMS AND THIS WAS WHAT NEEDED REPLACEMENT. IMPORTANTLY, THE SERVICE TECHNICIAN INDICATED THAT THE WARNING LIGHTS INDICATING PROBLEMS WITH THIS NEW MAZDA WERE KNOWN PREVIOUSLY BY THE ORIGINAL MAZDA DEALER BEFORE THE SALE TRANSACTION WAS COMPLETED: PRIOR TO THE VEHICLE'S ARRIVAL FOR SERVICE AT MAZDA SERVICE CENTER, THE WARNING LIGHTS AND MALFUNCTION CODES WERE PREVIOUSLY CLEARED BY THE MAZDA DEALER, RATHER THAN ADDRESSING THE ISSUE OR RESOLVING IT. THIS IS FRAUD AND CORPORATE MALFEASANCE ON THE PART OF THE MAZDA DEALERSHIP.
Other or unspecified, Engine, Mar 26, 2019, crash
ON 2/14/19 BETWEEN 2:30 AND 3 P.M., MY MOTHER (MELISSA DODSON) WAS INVOLVED IN A FATAL CAR ACCIDENT WITH ANOTHER VEHICLE (A 2004 GMC ENVOY) THAT RESULTED IN BEING DOA. SHE WAS DRIVING A 2018 MAZDA MAZDA3 SPORT FOUR DR AND TRAVELING WESTBOUND ON EAST HANOVER RD IN GRAHAM, NC AT THE TIME OF THE ACCIDENT. ACCORDING TO THE UNSUBSTANTIATED POLICE REPORT, IT STATED THAT MY MOTHER'S CAR VEERED/CROSSED THE DOUBLE YELLOW LINE BEFORE IMPACT. HOWEVER, THE ENVOY WAS REPORTEDLY DOING 55 MPH UPON ENTERING THE "S" CURVE SECTION OF THE NARROW 35 MPH TWO-LANE ROAD (WHICH CONTRIBUTED TO THE CRASH). IN MY MUST HUMBLING OPINION, I HAVE REASONS TO BELIEVE THAT THERE IS MORE TO THE ACCIDENT CAUSING MY MOTHER'S DEATH THAT GRAHAM POLICE IS NOT INVESTIGATING OR HAS NOT INVESTIGATED. WHAT I MEAN IS THAT I HAVE REASONS TO BELIEVE THAT THERE IS STILL AN OPEN RECALL ON THE MAKE AND MODEL VEHICLE THAT MY MOTHER PURCHASED (LESS THAN A MONTH BEFORE THE ACCIDENT); HOWEVER, I PERSONALLY FEEL THIS CONCERN IS NOT BEING TAKEN SERIOUSLY. ENCLOSED I HAVE PROVIDED A COPY OF (IN MY OPINION) INCOMPLETE POLICE REPORT AND PICTURES OF MY MOTHER'S WRECKED VEHICLE AND ALSO I HAVE A LINK TO THE NEWSPAPER COVERAGE OF THE ACCIDENT SITE TOO! HTTPS://WWW.THETIMESNEWS.COM/NEWS/20190215/BURLINGTON-WOMAN-KILLED-IN-THURSDAY-WRECK-POLICE-STILL-INVESTIGATING-CAUSE