2024 Mazda MAZDA3
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 12 owner complaints filed for this model year. This is the 20th highest complaint count among 22 MAZDA3 model years with reports.
Of the 2024 reports, 2 involved a crash. 1 person was injured.
What owners report most often
Recalls and investigations
Air bags, air bag/restraint control module, softwareMay 29, 2025
Mazda North American Operations is recalling certain 2024-2025 Mazda3 and CX30 vehicles. The Sophisticated Air Bag Sensor (SAS) units may set an error code and deactivate the air bags, due to a low battery condition.
Air bags that do not deploy in the event of a crash increase the risk of injury.
Dealers will reprogram the SAS unit with improved software or replace the unit, free of charge. Owner notification letters were mailed July 24, 2025. Mazda's number for this recall is 7525E.
Campaign 25V357000 on NHTSA.gov
Lane departure, sensing system, cameraSep 3, 2024
Mazda North American Operations (Mazda) is recalling certain 2024 Mazda 3, CX-30, and 2025 CX-50 vehicles. A malfunction in the forward sensing camera (FSC) may prevent the automatic emergency braking system and the lane-keep assist system from functioning. In addition, the headlights will not automatically adjust from high beams to low beams as intended.
Automatic braking, steering assist, and headlight control systems that do not function as intended can increase the risk of a crash.
Dealers will inspect and replace the forward sensing camera as necessary, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Mazda customer service at 1-800-222-5500, Option 6. Mazda's number for this recall is 6824H.
Campaign 24V649000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 26, 2023
Mazda North American Operations (Mazda) is recalling certain 2024 CX-90 and MAZDA3 vehicles. Due to a software error, the rearview, front, and/or side camera images may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
A camera that does not display an image can reduce the driver's view, increasing the risk of a crash or injury.
Dealers will update the view monitor control module software, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 6223J.
Campaign 23V718000 on NHTSA.gov
Representative owner complaints: lane departure
2 reports, newest first. Show all
Air bags, Structure, Lane departure, Jul 11, 2025, crash
On July 1, 2025, I was involved in a severe rear-end collision while driving my 2024 Mazda3 manual hatchback. The impact was forceful enough to shatter the rear windshield, leave a deep dent in the tailgate, and bend the trailer hitch mount under the vehicle by several inches. Despite this, none of the airbags deployed, and there were no airbag warning lights before or after the crash. After the incident, I checked my vehicle’s VIN on NHTSA’s recall lookup tool and discovered that Recall 7525E had been issued on June 6, 2025, for a critical airbag sensing system defect (SAS module), which can disable airbag deployment after battery depletion or improper power conditions. According to Mazda and NHTSA documents, this defect can completely disable airbag function, increasing the risk of injury in a crash. As of July 11, 2025, I have not received any recall notice from Mazda by mail, email, phone, or dealer contact—despite being the registered owner. Mazda’s documentation shows that: Dealers were notified as early as June 3, 2025 Owner letters are not scheduled until July 28, 2025 This means that I was driving a defective vehicle without knowledge of a serious safety issue at the time of the crash. I believe that: Mazda failed in its legal obligation to notify me in a timely and adequate manner. The non-deployment of airbags in my crash is consistent with the failure described in Recall 7525E. Other affected Mazda owners may remain unaware and at significant risk. I respectfully request that NHTSA: Investigate whether Recall 7525E was the cause of airbag failure in this incident. Determine whether Mazda’s recall notification practices met regulatory requirements. Ensure immediate outreach to affected owners to prevent further injury or risk. I am also seeking legal counsel due to the serious safety implications and potential liability arising from this defect. I will be retaining all documentation, vehicle records, photos, and post-
Electrical system, Visibility/wiper, Lane departure, Feb 5, 2024, crash
The contact leased a 2024 Mazda Mazda3. The contact stated that while driving at 55–60 mph, the windshield wipers continued to stay in the on position and failed to turn off. The parking brake engaged without application and turned on and off. All the electrical systems malfunctioned and failed to turn off. The lane assist engaged and forced the vehicle to crash into the side wall. All the instrument cluster warning lights were illuminated. There were no reported injuries. There was no police report filed. There was no air bag deployment or fire. The vehicle was taken to the local dealer, where the mechanic reset the codes. The mechanic informed the contact that the malfunction may continue while traveling over a bump. The vehicle was not diagnosed or repaired. The manufacturer was contacted regarding the failure and opened a case. The approximate failure mileage was 1,900.