2002 Mercedes-Benz C-Class

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 184 owner complaints filed for this model year. This is the 12th highest complaint count among 23 C-Class model years with reports.

Complaints by model year
  1. 184

Of the 2002 reports, 8 involved a crash and 10 involved a fire. 10 people were injured and 1 person died.

Primary concernElectrical system65 reports · 35% of complaints
Owner complaints184Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Electrical system65
  2. Seats33
  3. Engine and engine cooling22
  4. Power train12
  5. Suspension11
  6. Exterior lighting10
  7. Service brakes10
  8. Visibility10

Recalls and investigations

No safety recalls on file.

Representative owner complaints

184 reports, newest first.

  1. Visibility, May 28, 2002

    CONSUMER STATED SOON AFTER PURCHASING VEHICLE, HE NOTICED A DESIGN FLAW, A BLIND SPOT BETWEEN THE REAR WINDOW AND THE TWO BACK SIDE WINDOWS, THE BLIND SPOT IS SO WIDE AND LONG THAT ONE CAN NOT SEE A VEHICLE IN THE NEXT LANE.(MERCEDES BENZ C230K 2002)*JB

  2. Exterior lighting, May 15, 2002

    XENON HEADLAMPS BLIND ONCOMING DRIVERS. THEY SHOULD BE BANNED !!!!*AK

  3. Exterior lighting, May 6, 2002

    THESE NEW HEADLIGHTS ON NEW IMPORT CARS BLIND ME AT NIGHT. APPROACHING FROM AHEAD OF FROM THE REAR. SOMETHING MUST BE DONE TO ELIMINATE THIS POTENTIAL HAZARD FOR THE AFFECTED DRIVERS. PLEASE HELP US. THANKS.*AK

  4. Steering, Apr 25, 2002

    THE CAR HAS BEEN BACK TO THE DEALER 4 TIMES AND ALIGN 3 TIMES ALSO TIRES HAVE BEEN REPLACED AND ROTATED. OTHER 3 CARS OF THE SAME KIND HAVE BEEN TESTED AND ALL THREE HAVE THE SAME PROBLEM.*AK(TIRESIZE: 205/55/16)

  5. Electrical system, Apr 4, 2002

    CONSUMER STATES THERE ARE PROBLEMS CONCERING THE ESP AND BAS SYSTEMS WARNING MESSAGES THAT ARE APPEARING ON THE MONITOR, WHEN TRAVELING AT A MODERATE RATE OF SPEED IN A STRAIGHT LINE, THE VEHICLE LOSES ALL POWER ALONG WITH BRAKING SENSATION.*JB

  6. Electrical system, Air bags, Feb 7, 2002, crash

    DRIVERS SIDE AND PASSENGER SIDE AIRBAGS FAILED TO DELPOY DURING A FOURTY-FIVE PER HOUR FRONT COLLISION, DEALER HAS YET TO BE CONTACTED.*AK CONSUMER STATED THE TEL-AID ALSO FAILED TO OPERATE, IN WHICH IT WAS UNABLE TO BRAKE THE VEHICLE.*SLC

  7. Suspension, Jan 3, 2002

    VEHICLE WOULD WANDER TO RIGHT WHEN DRIVEN. VEHICLE BEEN IN DEALER SHOP ON FOUR OCCASIONS, AND PROBLEM STILL REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER.*AK

  8. Visibility, Sep 19, 2001

    THERE IS A BLIND SPOT IN REARVIEW MIRROR. WHEN BACKING OUT OF A PARKING SPACE BLIND SPOT HAS NEARLY CAUSED A COLLISION. PLEASE GIVE ANY FURTHER DETAILS.*AK

  9. Engine and engine cooling, Sep 11, 2001

    WHILE DRIVING VEHICLE THROUGH A PUDDLE, THAT WAS ABOUT 3-5 INCHES HIGH, VEHICLE SUDDENLY STALLED.*AK