2003 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Engine and engine cooling is the leading concern among 106 owner complaints filed for this model year. This is the 16th highest complaint count among 23 C-Class model years with reports.
Of the 2003 reports, 4 involved a crash and 5 involved a fire. 5 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
13 reports, newest first. Show all
Electrical system, Air bags, Aug 6, 2024
The contact owns a 2003 Mercedes-Benz C320. The contact stated that the sunroof had failed to open, and the sunshade cover failed to close, causing the sunrays to penetrate the vehicle. The vehicle was taken to the dealer, where an unknown assessment was made. The vehicle was not repaired. Additionally, the contact stated that the horn was inoperable. The SRS warning light was illuminated. The vehicle was taken to an independent mechanic, where it was diagnosed with front driver's side air bag failure. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 124,000.
Air bags, Feb 5, 2017
TAKATA RECALL SRS WARNING LIGHT ON
Air bags, Electronic stability control (ESC), Fuel/propulsion system, Mar 29, 2016
TAKATA RECALL. CARS WITH THIS ISSUE SHOULD BE PART OF THE RECALL. I HAVE SAME EXACT PROBLEM AS THE 7TH COMPLAINER.CASE #10574681. SRS LIGHT CAME ON WITH 1 MALFUNCTION. THE RESTRAINT SYSTEM. I TOOK IT TO THE WORKSHOP TO HAVE THE SCAN CODES CHECKED. THE CODE READER SAID THAT THERE IS A PROBLEM WITH ONE OF THE AIRBAGS. THE MECHANIC THINKS THAT THE AIRBAGS ARE DISABLED. BUT THE OWNERS MANUAL SAYS THERE IS A POSSIBILITY THAT AN AIRBAG COULD GO OFF WHILE DRIVING. I JUST READ THAT MERCEDES INCLUDED 814000 VEHICLES IN THE RECALL. MY CAR IS NOT INCLUDED. I THINK THAT THIS CAR MIGHT NOT BE SAFE TO DRIVE. WOULD YOU PLEASE HELP OUT AND HAVE AN INVESTIGATION. THANKS IN ADVANCE. (THIS I COPIES AND PASTED FROM A RECENT CONSUMER) I DIDN'T THINK ANYTHING ABOUT CHECKING ON MY MERCEDES UNTIL I GOT A RECALL LETTER FROM BMW 2 DAYS AGO AND THOUGHT WOW. I NEED TO CHECK NO THE BENZ. I HAVE HAD THIS SAME PROBLEM. FIRST THE SRS LIGHT. CODES ARE READING SAFETY RESTRAINT AND WONT TURN OFF. THEN I HAVE MY ESP LIGHT THAT CAME ON AND WHEN READ ON THE COMPUTER, IT HAD READ THAT THIS WAS ALSO SHOWING UP AS A LONG TERM PROBLEM IN THE HISTORY OF THIS CARS COMPUTER SYSTEM. I CAN PULL EVERY PAPER WORK EVER DONE TO THIS CAR. I AM THE SECOND OWNER AND MY CLOSE FRIEND IS THE FIRST OWNER, WHO BOUGHT IT AFTER LAW SCHOOL. I HAVE OWNED IT 5 YEARS. THIS MADE NERVOUS, SO I BOUGHT ANOTHER CAR. A BMW AND KEPT THIS ONE, BECAUSE SHE IS A GREAT CAR. HOWEVER, MERCEDES OR SOMEONE BETTER INVESTIGATE THIS ISSUE THAT SEEMS TO BE RECALLED IN A BIASED MANNER AND IN SAFETY AND DEATH POSSIBILITIES, MERCEDES NEEDS TO TAKE CARE OF THEIR LOYAL CUSTOMERS.MY ENTIRE FAMILY OWNS AND BUYS THESE AND NEVER CHANGED, BECAUSE ALL OF OUR GERMAN MADE AND SHIPPED CARS HAVE BEEN THE BEST SINCE 1980 OF OUR 1ST ONE WE PURCHASED. I BOUGHT A BMW. NEVER AGAIN. PLEASE INVESTIGATE THIS ASAP, THIS IS DANGEROUS. I OWN 2 DANGEROUS EXPENSIVE CARDS.
Air bags, Feb 26, 2016
THE PASSENGER SIDE DOOR HANDLE IS LOOSE AND THE AIRBAG SRS LIGHT CAME ON. THE SRS MESSAGE SAID URGENT GO TO MARKET PLACE.
Electrical system, Air bags, Feb 22, 2016
TAKATA RECALL. CARS WITH THIS ISSUE SHOULD BE PART OF THE RECALL. I HAVE SAME EXACT PROBLEM AS THE 7TH COMPLAINER.CASE #10574681. SRS LIGHT CAME ON WITH 1 MALFUNCTION. THE RESTRAINT SYSTEM. I TOOK IT TO THE WORKSHOP TO HAVE THE SCAN CODES CHECKED. THE CODE READER SAID THAT THERE IS A PROBLEM WITH ONE OF THE AIRBAGS. THE MECHANIC THINKS THAT THE AIRBAGS ARE DISABLED. BUT THE OWNERS MANUAL SAYS THERE IS A POSSIBILITY THAT AN AIRBAG COULD GO OFF WHILE DRIVING. I JUST READ THAT MERCEDES INCLUDED 814000 VEHICLES IN THE RECALL. MY CAR IS NOT INCLUDED. I THINK THAT THIS CAR MIGHT NOT BE SAFE TO DRIVE. WOULD YOU PLEASE HELP OUT AND HAVE AN INVESTIGATION. THANKS IN ADVANCE.
Air bags, Oct 16, 2014, crash
TL* THE CONTACT OWNS A 2003 MERCEDES BENZ C320. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED HEAD AND CHEST INJURIES WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Air bags, May 8, 2014
TL* THE CONTACT OWNS A 2003 MERCEDES-BENZ C320. THE CONTACT STATED THAT THE SUPPLEMENT RESTRAINT SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 174,254.
Electrical system, Exterior lighting, Air bags, May 3, 2014, fire
I WAS ALWAYS GETTING AN ERROR MESSAGE TELLING ME MY REAR LIGHTS WERE NOT WORKING. I EXPERIENCED AN ELECTRICAL FIRE IN MY TRUNK, WHICH CAUSED THE AIR BAGS TO DEPLOY AND THE ENTIRE LEFT SIDE OF MY CAR CAUGHT FIRE. THE CAR WAS TOTALED. CAR WOULD NOT START, TRUNK WOULD NOT OPEN. CAR WAS TOTALED BY DEALER AND INSURANCE COMPANY. I KNOW THERE IS A RECALL NOTICE FOR NEW C CLASS CARS, BUT BECAUSE OF WHAT I EXPERIENCED, I BELIEVE OLDER MODELS MAY ALSO HAVE THE SAME PROBLEM. *TR
Air bags, Seat belts, Mar 25, 2014
CERTIFIED PRE-OWNED DEALERSHIP BOUGHT MERCEDES BENZ 2003 C-240 4-MATIC. PURCHASED WITH 41K MILES IN 2008. APPROXIMATELY 6/2013 THE SRS LIGHT CAME ON STATING 1 MALFUNCTION ON THE CLUSTER RELATING TO RESTRAINT SYSTEM. ADVISED OF NUMEROUS CASES OF THIS DEFECT IN MODEL YEAR 2003. DUE TO WARRANTY EXPIRATION THE ISSUE HAS YET TO HAVE PROFESSIONAL DIAGNOSTICS. THE LIGHT AND CLUSTER NOTIFICATION REMAINS TO DATE AT 76K MILES. *TR
Air bags, Seat belts, Jun 1, 2011, crash
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ C240. THE CONTACT STATED WHILE DRIVING 15 MPH THE VEHICLE IN FRONT OF HIM SUDDENLY STOPPED CAUSING HIM TO CRASH INTO THE REAR OF THE VEHICLE. THE PASSENGER SEAT BELT DID NOT HOLD THE PASSENGER IN THE FRONT SEAT WHICH CAUSED HER HEAD TO HIT THE WINDSHIELD. BOTH THE DRIVER AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS DESTROYED. THE PASSENGER WAS TAKEN TO THE HOSPITAL FOR A HEAD INJURY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 20,000. UPDATED 07/08/11 *BF
Air bags, Feb 12, 2010, crash
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ C230. THE CONTACT STATED THAT HE WAS DRIVING APPROXIMATELY 30 MPH WHEN HE CRASHED INTO A TREE THAT HAD FALLEN IN THE STREET. THE AIR BAGS DID NOT DEPLOY AND HE SUFFERED FOUR BROKEN BONES AS A RESULT; THE VEHICLE WAS ALSO DESTROYED. HE WAS TOLD BY THE MANUFACTURER THAT THE SECONDARY THRESHOLDS WERE NOT EXCEEDED TO DEPLOY THE AIR BAGS. AN INDEPENDENT INSPECTOR STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000. UPDATED 3/24/10 *CN UPDATED 06/11/10.*JB
Air bags, Sep 23, 2008
TL*THE CONTACT OWNS A 2003 MERCEDES BENZ C230. THE CONTACT STATED THAT THE SRS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE WAS TAKEN TO THE DEALER FOUR DAYS LATER. THE MECHANIC PERFORMED A DIAGNOSTIC AND STATED THAT THE SRS CONTROL MODULE WAS DEFECTIVE. THE MECHANIC ALSO STATED THAT IF THE SRS CONTROL MODULE WAS NOT REPAIRED, THE AIR BAGS WOULD NOT DEPLOY IN A CRASH. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 66,000 AND FAILURE MILEAGE WAS 65,704.
Fuel system, Gasoline, Air bags, Oct 25, 2005
DT: THE CONTACT STATES THE AIRBAG SYSTEM FAILED TWICE IN THE PAST TEN MONTHS. THE ONBOARD COMPUTER SAID SRS WARNING DID NOT DRIVE AT THAT TIME,. THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP. THERE WAS A CODE RESET IN THE COMPUTER. THIS HAPPENED AGAIN, AND THEY REPLACED A FUSE BOX IN THE DASHBOARD. THE GAS GAUGE HAS ALSO GONE OUT TWICE IN ONE MONTH. THE DEALERSHIP DRAINED THE GAS AND RESET A COMPUTER CODE. WHEN IT HAPPENED AGAIN THEY HAD TO REPLACE A PART IN THE GAS TANK AND RESET THE COMPUTER CODE AGAIN. BOTH ITEMS WERE WORKING CORRECTLY AT THIS TIME.*AK