2003 Mercedes-Benz C-Class

Problems, recalls and owner-reported issues

Engine and engine cooling is the leading concern among 106 owner complaints filed for this model year. This is the 16th highest complaint count among 23 C-Class model years with reports.

Complaints by model year
  1. 106

Of the 2003 reports, 4 involved a crash and 5 involved a fire. 5 people were injured.

Primary concernEngine and engine cooling24 reports · 23% of complaints
Owner complaints106Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Engine and engine cooling24
  2. Electrical system22
  3. Power train15
  4. Air bags13
  5. Fuel/propulsion system10
  6. Fuel system9
  7. Exterior lighting8
  8. Gasoline8

Recalls and investigations

No safety recalls on file.

Representative owner complaints: exterior lighting

8 reports, newest first. Show all

  1. Electrical system, Exterior lighting, Fuel/propulsion system, Aug 31, 2017, crash

    MERCEDES BENZ POSSIBLE RECALL / EXTENDED WARRANTY FOR FUEL SYSTEM... INVOLVING A C CLASS 2003 WITH SAME ENGINE AS THE E CLASS. THE CAR FUEL SYSTEM IS TOTALLY MESSED UP, WILL ONLY FILL A HALF TANK AND RUNS OUT OF GAS BECAUSE THE FUEL TANK SYSTEM IS NOT WORKING CORRECTLY. CAR WILL NOT FILL. ONLY ONE TANK TAKING AND SENDING FUEL APPARENTLY. DASH IS MESSED UP, LIGHTS OUT, FUEL SYSTEM TOTALLY MESSED UP. I ALMOST WENT OFF A CLIFF IN THE CAR, SLID BACKWARDS ON A HILLSIDE WHEN THE CAR RAN OUT OF FUEL UNEXPECTEDLY. NO GAS, NO POWER, MY CAR WENT BACKWARDS, BRAKES NOT WORKING, I WENT INTO A DITCH AND ALMOST INTO A STEEP HILLSIDE, VERY SCARY. A CAR BRANCH SAVED MY DEMISE, HOLDING THE TOP OF THE CAR AND KEPT ME FROM GOING DOWN INTO A RAVENE. DENT ON THE BACK ROOF IS STILL THERE. MERCEDES BENZ REFUSES TO ACKNOWLEDGE ANY PROBLEMS ALTHOUGH THE PROBLEM IS APPARENTLY PROLIFIC IN CARS THIS YEAR AND TYPE. SAME FUEL SYSTEM ON A C320 AS AN E320 SAME YEAR. SAME ENGINE TOO. MY MECHANICS ARE BAFFLED, NO ONE CAN FIX IT, MERCEDES SHOPS DON'T WANT TO HELP, NO ONE CAN HELP.

  2. Electrical system, Exterior lighting, Fuel/propulsion system, Oct 6, 2016

    I BOUGHT THE CAR YESTERDAY, AND TODAY REALIZED THE CAR IS LEAKING FUEL, POOLING UNDER THE BACK SEAT AND SPILLING OUT UNDER THE CAR. THE PASSENGER HEADLIGHT WILL NOT WORK; WE TRIED 3 BULBS. THE PANEL DISPLAYS A MESSAGE STATING ONE OF THE TAG LIGHTS IS OUT, BUT IT ACTUALLY WORKS.

  3. Exterior lighting, Feb 22, 2016

    TL* THE CONTACT OWNS A 2003 MERCEDES BENZ C230. THE CONTACT STATED THAT WHILE DRIVING, IT WAS INFORMED THAT THE TAIL LIGHTS FAILED TO FUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REPLACED THE TAIL LIGHT HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 225,262.

  4. Electrical system, Exterior lighting, Air bags, May 3, 2014, fire

    I WAS ALWAYS GETTING AN ERROR MESSAGE TELLING ME MY REAR LIGHTS WERE NOT WORKING. I EXPERIENCED AN ELECTRICAL FIRE IN MY TRUNK, WHICH CAUSED THE AIR BAGS TO DEPLOY AND THE ENTIRE LEFT SIDE OF MY CAR CAUGHT FIRE. THE CAR WAS TOTALED. CAR WOULD NOT START, TRUNK WOULD NOT OPEN. CAR WAS TOTALED BY DEALER AND INSURANCE COMPANY. I KNOW THERE IS A RECALL NOTICE FOR NEW C CLASS CARS, BUT BECAUSE OF WHAT I EXPERIENCED, I BELIEVE OLDER MODELS MAY ALSO HAVE THE SAME PROBLEM. *TR

  5. Exterior lighting, Aug 18, 2010

    WHEN SIGNALING TO TURN LEFT OR RIGHT, ONLY THE LEFT TURN SIGNAL WILL FLASH. THE RIGHT TURN SIGNAL NEVER FLASHES. HOWEVER, BOTH LIGHTS WILL FLASH WHEN HAZARD LIGHTS ARE ON AND WHEN LOCKING/UNLOCKING CAR DOORS. *TR

  6. Exterior lighting, Feb 28, 2010

    1. THE HEADLIGHT CANNOT BE TURN ON AS I DROVE INTO A 1-MILE DARK TUNNEL IN US WEST. 2. IT PERSISTS FOR ABOUT 1-DAYS DURING A TRIP TO THE US WEST IN THE DRY HEAT ENVIRONMENT. AFTER THAT, THE HEADLIGHT WORK NORMAL AGAIN AS I CAME BACK TO CALIFORNIA. 3. NOTHING HAS BEING DONE SINCE THEN SINCE I WILL PROBABLY NOT DRIVE TO US WEST IN THE VISIBLE NEAR FUTURE. THE OLD PARTS ARE STILL AVAILABLE IN MY CAR. *TR

  7. Suspension, Fuel system, Gasoline, Power train, Exterior lighting, Visibility, Structure, Sep 11, 2008

    I PURCHASE MY 2003 MERCEDES FROM CARMAX IN 2 YEARS AGO. IT HAD 45,000 MILES WHEN I PURCHASED IT. FROM THE TIME I PURCHASE THIS CAR I HAD TO REPLACE THE SUNROOF MOTOR, REPLACE THE SHOCKS, REPLACE THE TRUCK LOCK, REPLACE THE FUEL TANK, AND I HAD SOME TRANSMISSION WORK DONE. MY BIGGEST PROBLEM IS HAVING TO REPLACE THE LOW BEAM LIGHTS EVERY 6 MONTHS. I SUSPECT THERE IS AN ELECTRICAL PROBLEM, BUT CANNOT COMPLETELY PROVE IT WITH THE MANUFACTURER. WITH 1 YEAR, I HAD TO REPLACE THE BULBS 3 TIMES. I HAD TO REPLACE THE FRONT LOW BEAM BULBS AND THE BRAKE LIGHTS. THIS IS SURPRISING SINCE THIS CAR (UNDER MY OWNERSHIP) HAS NEVER BEEN IN AN ACCIDENT. I AM SO DISAPPOINTED I PURCHASED THIS CAR! *TR

  8. Steering, Service brakes, Hydraulic, Parking brake, Engine and engine cooling, Power train, Electrical system, Exterior lighting, Latches/locks/linkages, Vehicle speed control, Equipment, Oct 14, 2005

    I AM THE OWNER OF A C-230 4 DOOR SEDAN VIN#[XXX]. I HAVE AN ISSUE THAT I WAS LOOKING INTO ADDRESSING WHEN ANOTHER MAJOR ISSUE JUST AROSE THAT I NEED HELP FROM THE MANUFACTURER WHO I HAVE CONTACTED BUT NOT RECEIVED A RESPONSE. 1) LAST WEEK I DECIDED TO QUOTE INSURANCE AND MAKE A CHANGE TO ALLSTATE. ONCE THEY PUT IN THE VIN# MAJOR ISSUES CAME. THE PRICE WAS WAY DIFFERENT THEN WHAT I WAS PAYING WITH MERCURY. TO MAKE THIS SHORT, AFTER TALKING TO MY BROKER AT MERCURY, IT TURNS OUT MY 4 DOOR HAS THE VIN# OF A 2 DOOR COUPE. I CALLED BEVERLY HILLS LTD WHERE I PURCHASED THE CAR NEW. THEY DID NOTHING. I HAVE THE ORIGINAL TEMP REGISTRATION FROM THE DAY I PURCHASED THE CAR NEW, AND THE DEALER TYPED COUPE NOT FOUR DOOR AND ON THE LEASE AGREEMENT. I DID NOT NOTICE THIS. HERE ARE MY ISSUES. THE COUPE IS MORE EXPENSIVE ON INSURANCE - I HAVE BEEN OVERPAYING SINCE 2/2003. 2ND, AM I PAYING A FAIR LEASE RATE IF THE VIN# IS FOR ANOTHER BODY STYLE. THIS CAR HAS BEEN NOTHING BUT NIGHTMARE TO DEAL WITH SINCE THE DAY I PURCHASED IT. IT HAS BEEN SERVICED 8 TIMES, TRANSMISSION WORK, 2 COMPUTERS, CAMSHAFT, NEW RADIO, IDLE ISSUES, BRAKE SYSTEM FAILED, AND SO ON. IT'S A COMPLETE LEMON. IT IS GOING IN NEXT WEEK AGAIN. I HAVE ONLY 21,000 ON THE CAR, AND DRIVE MY 2ND CAR MORE A 79 300SD MERCEDES AS IT IS MORE RELIABLE THEN THIS NEW CAR. I NEED SOMEWHERE, SOMEONE TO GO TO, ANY INFORMATION WOULD BE GREATLY APPRECIATED. THANKS SO MUCH, [XXX] - PHONE OR EMAIL *JB UPDATED 07/18/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)