2004 Mercedes-Benz C-Class

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 77 owner complaints filed for this model year. This is the 18th highest complaint count among 23 C-Class model years with reports.

Complaints by model year
  1. 77

Of the 2004 reports, 3 involved a crash and 8 involved a fire. 4 people were injured.

Primary concernElectrical system13 reports · 17% of complaints
Owner complaints77Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Electrical system13
  2. Engine and engine cooling12
  3. Fuel/propulsion system10
  4. Other or unspecified9
  5. Power train8
  6. Air bags7
  7. Seat belts7
  8. Service brakes7

Recalls and investigations

No safety recalls on file.

Representative owner complaints: engine and engine cooling

12 reports, newest first. Show all

  1. Service brakes, Hydraulic, Engine and engine cooling, Power train, Apr 6, 2012

    THIS CAR IS A MONEY PIT! I BOUGHT 2004 C230 KOMPRESSOR USED IN 2007. TO DATE I HAVE SPENT WELL OVER $8500 IN REPAIRS AND THE CAR IS SITTING IN MY DRIVEWAY WITH ITS LATEST AFFLICTION..A COMPLETELY BLOWN ENGINE. IT IS A USELESS PIECE OF JUNK AND I AM OUT THE $25,000 I ORIGINALLY PAID FOR IT, PLUS THE ADDITIONAL $8500 I HAVE PUT INTO IT. THIS IS HOW MERCEDES BENZ TAKES CARE OF BUSINESS? SOMETHING HAS DRASTICALLY CHANGED. MY DAD HAS HAD 2 MERCEDES OVER THE LAST 30 YEARS...THEY RAN PERFECTLY UNTIL HE SOLD THEM. HE JUST BOUGHT A BRAND NEW S-SERIES (2012) AND IT HAS ALREADY BEEN IN THE SHOP NUMEROUS TIMES. THE CARS ARE MADE CHEAP AND EVERYTHING IN THE INTERIOR IS PLASTIC, NOT WOOD AS IT SHOULD BE. MERCEDES, YOU SHOULD BE ASHAMED OF HOW FAR YOU HAVE LET YOUR STANDARDS FALL, IT IS A DISGRACE. *TR

  2. Engine and engine cooling, Power train, Nov 21, 2011

    2004 MERCEDES BENZ C- CLASS WAGON. CONSUMER WRITES IN REGARDS TO DEFECT THAT ALLOWS COOLANT TO LEAK INTO THE TRANSMISSION, REQUIRING REPLACEMENT OF THE TRANSMISSION, TORQUE CONVERTER AND RADIATOR *TGW THE CONSUMER STATED HE WAS FORCED TO SPEND OVER SIX THOUSAND DOLLARS TO HAVE THE TRANSMISSION REPLACED, TO CORRECT A DEFECT MERCEDES BENZ WAS AWARE OF. *JB

  3. Engine and engine cooling, Oct 28, 2010

    TL*THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE CONTACT STATED THAT THE ENGINE OIL WAS LEAKING ONTO THE O2 SENSOR. THE O2 SENSORS WERE PLACED AUGUST 2009 BY THE DEALER; THE PROBLEM WAS NOT CORRECTED. THE ENGINE OIL BEGAN LEAKING ON THE SENSORS AGAIN SO THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE CAMSHAFT, WIRING HARNESS AND O2 SENSORS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,600 AND THE CURRENT MILEAGE WAS APPROXIMATELY 71,000.

  4. Steering, Engine and engine cooling, Aug 24, 2010

    MERCEDES C230 KOMPRESSOR. THE BOLT THAT HOLDS THE ALTERNATOR BELT HAS BROKE 3 TIMES! WHEN THE BELT SLIPPED IT AFFECTED THE POWER STEERING AND I WAS UNABLE TO STEER! VERY SCARY, LUCKILY I WAS DRIVING UNDER 25 MPH AT THE TIME. THERE MUST BE A DEFAULT IN THE DESIGN FOR THIS TO KEEP HAPPENING! *TR

  5. Engine and engine cooling, Jul 7, 2010

    RE: C 240 MERCEDES 2004. THE CAR WILL SUDDENLY CUT OFF WHILE DRIVING. THIS HAS HAPPENED ON LONG DRIVES ON THE INTERSTATE, SHORT DRIVES ON THE INTERSTATE, AND STREET DRIVING. THE MECHANIC CANNOT FIND ANY CODES ASSOCIATED WITH THIS DEFECT. WE HAD THE CRANK SENSOR CHANGED BECAUSE THE MECHANIC THOUGHT THAT A WORN CRANK SENSOR MIGHT BE THE CAUSE. IT WAS NOT. TWO DAYS LATER THE CAR 'S ENGINE SHUT DOWN AGAIN. *TR

  6. Engine and engine cooling, Electrical system, Mar 30, 2010

    THIS IS A 2004 MERCEDES C230. CHECK ENGINE LIGHT WENT ON. I WENT TO DEALER WITHIN 15 MILES OF WARNING LIGHT COMING ON. I WAS TOLD THAT THERE WAS AN OIL LEAK AND THAT IT HAD DRIPPED OVER THE WIRING HARNESS. IT WOULD COST $3,500 TO REPAIR. I HAVE NEVER MISSED A MAINTENANCE ON THIS CAR. THEY SAID THE THIS HAPPENS BECAUSE OF WHERE THE O2 SENSOR IS LOCATED. THIS IS A DEFECT AND DESIGN FLOW CREATED BY MB. THEY SHOULD DO A RECALL TO PROTECT THE WIRING HARNESS

  7. Engine and engine cooling, Electrical system, Visibility, Equipment, Equipment adaptive/mobility, Jul 3, 2009

    I OWN A 2004 MB C320 AND I HAVE NOTICED THAT WHEN IT REACHED 40,000 MILES THE CAR ITSELF STARTED MALFUNCTIONING FROM THE REAR WINDOW SHADE WOULDN'T GO DOWN FOR WHICH I ONLY USE OCCASIONALLY; THE AIR CONDITIONING WOULD TURN ON AND OFF; THE TEMP GAUGE IS INACCURATE; THE PASSENGER VISOR CAME OFF; THE CENTER CONSOLE WOULDN'T SHUT CLOSE AND THE. I WENT TO MB FOR THE YEARLY SERVICE- APRIL 2009 AND THEY WANTED $1300.00 FOR THE WINDOW SHADE; I THINK $500 FOR THE CENTER CONSOLE AND $125 FOR THE VISOR. AND THEY ALSO WANTED $800 FOR THE DIAGNOSTIC CHECK FOR THE BLOWER AND I HAVE TO PAY WHATEVER PARTS THAT NEEDS REPLACING. NOW THE CAR IS ALMOST 60,000 MILES AND THE CHECK ENGINE LIGHT CAME LAST WEEK. I NOTICE THE LIGHT COMES ON WHEN I START THE ENGINE AND IT FAILS TO TURNOVER. THE CHECK ENGINE LIGHT WOULD EVENTUALLY GO OUT. THE SAME THING HAPPENED AGAIN YESTERDAY WHEN IT DIDN'T START THE FIRST TIME, THE CEL CAME ON. I CHECKED THE GAS CAP AND IT LOOKS TIGHT TO ME. I HAVE ALSO NOTICED THAT THE RADIATOR WOULD MAKE A VERY LOUD AND UNUSUAL NOISE WHEN THE CAR IS STOPPED. I THOUGHT I MADE A RIGHT DECISION OF BUYING A MERCEDES BENZ DUE TO THE FACT THE CAR HAVE A GREAT REPUTATION. WITH THE ECONOMY NOWADAYS AND THE AMOUNT OF MONEY THE MB SERVICE ARE CHARGING I THINK IT'S RIDICULOUS FOR A FAIRLY NEW CAR. *TR

  8. Engine and engine cooling, Apr 30, 2009

    THIS IS A 2004 MERCEDES C230. CHECK ENGINE LIGHT WENT ON. I WENT TO DEALER WITHIN 5 MILES OF WARNING LIGHT COMING ON. I WAS TOLD THAT THERE WAS AN OIL LEAK AND THAT IT HAD DRIPPED OVER SEVERAL COMPONENTS AND THE WIRING HARNESS. I WOULD COST $3,500 TO REPAIR BUT THEY ABSORBED THE LABOR COST AND IT SHOULD COST ABOUT $2,000. I HAVE NEVER MISSED A MAINTENANCE ON THIS CAR. THEY SAID THE THIS HAPPENS BECAUSE OF WHERE THE O2 SENSOR THAT LEAKED IS. IT SEEMS ODD TO HAVE MINOR ISSUE CAUSE SUCH ENORMOUS DAMAGE. *TR

  9. Engine and engine cooling, Dec 5, 2008

    MERCEDES BENZ C230 KOMPRESSOR SPORT SEDAN BEGAN TO LEAK OIL INTO THE CAM MAGNET SENSOR WHICH LEAD TO THE FAILURE OF THE ENGINE WIRING HARNESS, COSTING HUNDREDS OF DOLLARS TO REPLACE. MB HAS KNOWN OF THIS PROBLEM IN THE 111 AND 271 SERIES OF ENGINE FOR MANY YEARS. COSTING THE CONSUMER HUGE AMOUNTS OF MONEY FOR A PROBLEM THEY HAVE KNOWN ABOUT. NO PROBLEMS WITH THE CAR FLAKING OR SHOWING SIGNS OF LEAKING OIL UNTIL ITS TOO LATE. *TR

  10. Suspension, Service brakes, Hydraulic, Engine and engine cooling, Power train, Visibility, Latches/locks/linkages, Seats, Other or unspecified, Sep 24, 2007

    2004 MERCEDES C240 WITH SUNROOF AND OVERHEAD CONTROL PANEL. CUSTOMER STATES THAT AFTER THE CAR WAS SUPPOSED TO BE REPAIRED THE VEHICLE ACQUIRED OTHER PROBLEMS ALONG WITH A LOOSE SEAT THAT MOVES WHILE DRIVING. *KB THE SUNROOF WOULDN'T CLOSE ON AUTO MODE, THE CIGARETTE LIGHTER WAS INOPERABLE, THE ALARM DIDN'T SOUND, THE RIGHT FRONT DOOR LOCK WAS DEFECTIVE, THE BRAKES SQUEAKED, THERE WAS AN OIL LEAK COMING FROM THE OIL PAN, THE TRANSMISSION LEAKED, THE THRUST ARM BUSHINGS FAILED, THE RIGHT SIDE WINDSHIELD WIPER WAS COMING APART, THE RIGHT FRONT WINDOW MADE A LOUD SQUEAK, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE DRIVERS SEAT DIDN'T TILT UP OR DOWN. THE PANIC FEATURE ON THE VEHICLE DIDN'T WORK, BOTH REMOTE KEYS DIDN'T LOCK OR UNLOCK THE DOORS.

  11. Engine and engine cooling, Aug 25, 2004

    WHILE DRIVING CONSUMER NOTICED STEAM COMING FROM UNDERNEATH THE VEHICLE. CONSUMER WAS ABLE TO PULL OVER TO SHOULDER, LIFTED UP THE HOOD, AND SMOKE CAME FROM THE ENGINE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. *AK

  12. Engine and engine cooling, Aug 12, 2004

    WILE DRIVING, THE CONSUMER NOTICED STEAM COMING FROM THE HOOD AND BLACK SMOKE COMING FROM THE BACK OF THE VEHICLE. THE VEHICLE STALLED. THE DRIVER TRIED TO RESTART THE VEHICLE ,BUT WAS UNABLE TO DO SO. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. PLEASE FILL IN ADDITIONAL INFORMATION. *JB