2004 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 77 owner complaints filed for this model year. This is the 18th highest complaint count among 23 C-Class model years with reports.
Of the 2004 reports, 3 involved a crash and 8 involved a fire. 4 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: fuel/propulsion system
10 reports, newest first. Show all
Other or unspecified, Engine, Fuel/propulsion system, Feb 17, 2019
FUEL SYSTEM IS LEAKING GETTING CHECK ENGINE LIGHTS CAN'T PASS SMOG AND EGR HOSES THAT RUN DOWN BY THE SUPER CHARGER ARE LEAKING CAUSE THE RUBBER THEY USED KNOWING THIS WOULD HAPPEN ALL HAVE TO DO WITH THE CHECK ENGINE LIGHT ON
Fuel/propulsion system, Jan 18, 2018
STRONG GAS SMELL
Fuel/propulsion system, Apr 27, 2017
I HAVE MY CAR IN THE AUTO REPAIR SHOP AND THE MECHANIC TELLS ME I NEED A PVC HOSE AND A OXYGEN SENSOR AND BOTH THOSE ITEMS ARE ON A RECALL LIST. HE ASKED ME TO CALL THE DEALER I WAS TOLD BY THE DEALER THAT THOSE ARE RECALL ITEMS BUT NOT FOR MY CAR. MY COMPLAINT IS WHY IF THIS IS A RECALL ITEM IT SHOULD BE FOR ALL CARS. THOSE ARE THE ONLY 2 THINGS WRONG WITH MY CAR. I NEED HELP.
Fuel/propulsion system, Sep 25, 2015
I SMELT FUEL INSIDE MY CAR WHENEVER MY CAR WOULD BE FILLED TO A FULL TANK OF GAS AND FOR A PERIOD OF TIME UNTIL THE FUEL LEVEL DROPPED. MY CAR STARTED TO DRIVE FUNNY AND NOT ACCELERATE NORMALLY THEN STOPPED ALL TOGETHER. MERCEDES DIAGNOSED IT AS A FUEL SYSTEM ISSUE. I BOUGHT THE PARTS AT MERCEDES AND HAD IT REPAIRED AND THEN THEN RECEIVED A WEEK LATER A RECALL FOR THE FUEL SYSTEM AS A SAFETY ISSUE. . THE DEALER DID NOT FIX MY CAR AND HAS AVOIDED THE ASSISTANCE TO RESOLVE THE ISSUE AND I CAN NOT REACH ANYONE AT MERCEDES CORPORATE THAT CAN HELP.
Power train, Fuel/propulsion system, May 27, 2015
I WAS DRIVING TO WORK FROM PARKVILLE TO BALTIMORE CITY AND MY CAR BEGAN AGGRESSIVELY JERKING. I DROVE MY CAR ON FRIDAY MORNING THROUGH THE TUNNEL AND THE JERKING WAS NOT AS AGGRESSIVE. I DROVE HOME ON FRIDAY AFTERNOON FROM WORK AND I COULD TELL THAT SOMETHING WAS STILL JERKING BUT CONTINUOUSLY. SATURDAY MORNING MY CAR WAS JERKING SO AGGRESSIVELY, I CALLED OWINGS MILLS MERCEDES AND LEFT IT THERE. I WAS NOTIFIED TODAY, MAY 27, 2015, THAT MY CAR NEEDED BETWEEN $1900 AND $7500 WORTH OF WORK. MY COOLANT IS LEAKING ON THE TRANSMISSION. IF MY RADIATOR CAN NOT BE FIXED, I WILL NEED A NEW RADIATOR AS WELL AS TRANSMISSION. I HAVE DOING RESEARCH AND THIS SEEMS TO BE A COMMON PROBLEM WITH THE C CLASS MERCEDES. I FEEL THIS SHOULD BE A RECALL ISSUE.
Fuel/propulsion system, Jan 15, 2015
THE FUEL TANK WILL ONLY FILL TO 3/4 AND THE VEHICLE HAS AN ODOR OF GASOLINE INSIDE AND OUTSIDE THE VEHICLE WHEN ATTEMPTING TO FILL THE TANK. THE VEHICLE WAS BROUGHT TO MERCEDES BENZ FOR SERVICE FOR THIS ISSUE AND THEY STATE THEY DO NOT KNOW HOW TO FIX IT AND HAVING SPENT APPROXIMATELY $1.000 FOR MERCEDES TO TRY AND DIAGNOSE THE PROBLEM THEY ADVISED THEY DON'T KNOW HOW TO FIX. I HAVE NOTED A RECALL FOR FUEL LEAK PROBE ON MERCEDES 2003-2008 E CLASS MODELS THAT HAS NOW BEEN CLOSED AFTER MERCEDES HAS AGREED TO FIX THE ISSUE. I CONTACTED MERCEDES NORTH AMERICA AND THEY STATE THE ISSUE ON MY C CLASS IS NOT RELATED TO THAT RECALL AND THERE IS NOTHING THEY CAN DO FOR ME. THE MILEAGE ON MY VEHICLE IS VERY LOW AND THIS SEEMS TO BE THE SAME PROBLEM THAT OCCURRED IN MY C-CLASS THAT THEY REFUSE TO FIX. *TR
Fuel/propulsion system, Oct 7, 2014
MY VEHICLE HAS THE SAME PROBLEM AS MANY OTHER MERCEDES BENZ OWNERS THE FUEL SMELL INSIDE THE CABIN BECAUSE A FAILURE IN THE FUEL SENDING UNITS. *TR
Fuel/propulsion system, Sep 6, 2014
BOUGHT THE CAR USED IN JUNE 2014, AFTER EVERY TIME I FILLED THE GAS TANK, THERE WAS A STRONG SMELL OF GAS INSIDE THE CAR, AUGUST 2, 2014 CAR JUST CUTS OFF WHILE DRIVING DOWN THE ROAD, LOST ALL POWER LIKE IT WAS GETTING NO GAS AND JUST CUT OFF. AUGUST 5, FILLED GAS TANK TO TAKE TO SHOP AND HAVE IT LOOKED AT AND GAS LEAKED FROM UNDERSIDE OF DRIVERS SIDE REAR AREA AND AGAIN STRONG SMELL OF GAS INSIDE THE CAR, DID SOME INVESTIGATION TO FIND OUT THAT THIS HAS BEEN A PROBLEM WITH OTHER MERCEDES CARS. APPARENTLY THERE HAS BEEN RECALLS ON THE E SERIES FROM THE YEAR 2004 FOR THIS SAME PROBLEM. I FEEL THAT THIS A DEFINITELY A SAFETY HAZARD AND MERCEDES SHOULD BE CALLED OUT TO FIX IT. *TR
Fuel/propulsion system, Jan 16, 2014
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E320. THE CONTACT SMELLED A STRONG GASOLINE ODOR COMING FROM VEHICLE. THE CONTACT REMOVED THE REAR SEAT AND DISCOVERED THAT THE DRIVER'S SIDE REAR WHEEL WAS FILLED WITH GASOLINE. THE VEHICLE WAS TAKEN TO A MECHANIC, WHO DIAGNOSED THAT THE FUEL PRESSURE VALVES NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED AFTER THE REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Fuel/propulsion system, Oct 17, 2013
I SMELLED STRONG VAPORS OF GAS INSIDE MY CAR AND OUTSIDE THE AREA. I LOOKED UNDER CAR GAS WAS POURING OUT FROM UNDER FUEL TANK . TOOK IT TO ( TOWED THAT IS) THE SHOP FIND FUEL TANK WAS DEFECTIVE ! FOUND HOLE IN THE TANK ON THE TAB IF THAT MAKES SENSE . THE SHOP CALLED AROUND FOR SAFETY RECALL AND MERCEDES SEE IF ANY OTHER INFORMATION. I AM AWARE MERCEDES HAS HAD PROBLEM IN PAST WITH FUEL TANKS . THE SOP INFORMED ME IF I DROVE THIS CAR WITH HEAT FROM EXHAUST WOULD HAVE CAUGHT FIRE ., I AM TRYING TO CONTACT MERCEDES CORPORATE HEAD QUARTERS WITH NO LUCK . IS THERE ANYWAY I CAN REPORT FILE HAVE RECOURSE .THIS CAME TO 3000.00 OUT OF POCKET ! NOT MENTION IT COULD HAVE HAD SERIOUS CONSEQUENCES ! *TR