2004 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 77 owner complaints filed for this model year. This is the 18th highest complaint count among 23 C-Class model years with reports.
Of the 2004 reports, 3 involved a crash and 8 involved a fire. 4 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: seat belts
7 reports, newest first. Show all
Air bags, Seat belts, Service brakes, Nov 11, 2018
I HAVE A MERCEDES BENZ C230 THE LIGHT IS ON BUT THE SRS IS ON GIVE MESSAGE THAT SAID DRIVE TO A WORK SHOP
Seat belts, Apr 24, 2018
MY DAUGHTER IS 18. THIS WAS MY MERCEDES THAT I HANDED DOWN TO HER THAT I THOUGHT WOULD BE SAFE. HOWEVER, THE DRIVER AND PASSENGER SIDE SEAT BELT BUCKLES ARE NOT LOCKING THE SEAT BELTS PROPERLY. THIS IS PART OF A RECALL DONE BY MERCEDES. HOWEVER, WHEN I CALLED THE MERCEDES DEALERSHIP AND ASKED THEM IF MY CAR WAS RECALLED, THEY SAID THAT MY VIN NUMBER WASN'T ONE OF THE CARS. I DON'T UNDERSTAND IF MY CAR IS DOING SAME THING THAT THE RECALL SAYS. THERE WILL BE A HECK OF A LAWSUIT IF MY DAUGHTER WAS TO GET IN A WRECK AND HER SEAT BELT MALFUNCTIONED. THIS IS WHAT THE RECALL SAYS AND MY DAUGHTER'S VEHICLE IS DOING THE SAME THING. ......SOME SEAT BELT BUCKLES MAY HAVE A BURR ON A METAL COMPONENT OF THE LOCKING MECHANISM. THIS COULD PREVENT THE SEAT BELT FROM LOCKING UNDER CERTAIN CONDITIONS. IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF INJURY. DEALERS WILL REPLACE THE AFFECTED SEAT BELTS. THIS RECALL IS EXPECTED TO BEGIN ON DECEMBER 22, 2003. THE MERCEDES-BENZ RECALL NUMBER IS 2003 120006. YOU WOULD THINK MERCEDES WOULD TAKE CAUTION AND FIX THIS IF THE OWNER IS TELLING THEM THE SEAT BELT IS DOING THE SAME THING ON THE CAR THAT THE RECALL SAYS. I WOULD LIKE FOR MERCEDES TO TAKE FULL RESPONSIBLE AND FIX MY VEHICLE AT NO CHARGE. IF NOT AND SOMETHING HAPPENS TO MY DAUGHTER, I WILL FILE A LAWSUIT. PERIOD. THANKS
Seat belts, Apr 26, 2016
VEHICLE HAS 136,000 MILES AND HAS BEEN WELL MAINTAINED BY ALL OWNERS. DRIVERS BUCKLE OR LATCH NO LONGER OPERATING. PRIOR TO THIS IT WAS BECOMING HARD TO RELEASE BUCKLE AFTER USE. NOW STUCK IN CLOSED POSITION. IT INDICATES THAT THE BELT IS BUCKLED BUT IT WILL NOT CATCH. VERIFIED NOTHING IS STUCK IN MECHANISM.
Seat belts, Dec 1, 2015
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ C240. AFTER THE VEHICLE WAS STARTED, THE SRS WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR PASSENGER SIDE NITROGEN POWER SEAT BELT WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000. THE VIN WAS UNAVAILABLE.
Electrical system, Air bags, Seat belts, May 27, 2013
THE SRS AND NUMEROUS OTHER MALFUNCTIONS COME ON. THE HEADLIGHTS AND DASH LIGHTS ALONG WITH THE BLINKERS ARE TURN ON AND OFF BY THEMSELVES. AT FIRST TURNING THE CAR OFF THE MALFUNCTIONS WENT AWAY ONLY TO COME BACK A FEW MINUTES LATER. I FIND THIS TO BE VERY DANGEROUS SINCE THE AIR BAGS, SEAT-BELTS WONT WORK IN A ACCIDENT. ALONG WITH IF LIGHTS GO OUT WHILE DRIVING AT NIGHT. THIS PROBLEM HAS HAPPENED TO ME TWICE BEFORE AFTER PAYING THOUSAND TO HAVE IT FIXED IT REAPPEARS AFTER A YEAR. I HAVE RESEARCHED AND IT SEEMS THAT EVERYONE IS HAVING THIS SAME PROBLEM DUE TO FAULTY WIRE AND SENSOR. *TR
Seat belts, Aug 21, 2012
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ CLASS. THE CONTACT STATED THAT AS SHE ATTEMPTED TO REACH FOR SOMETHING IN THE VEHICLE, THE FRONT DRIVER'S SIDE SEAT BELT SNAPPED AT THE BUCKLE ASSEMBLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 39,402.
Seat belts, Apr 17, 2008
TL*THE CONTACT OWNS A 2004 MERCEDES BENZ C230. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE WHEN THE CONTACT WAS INFORMED THAT THE SEAT BELT COMPUTER CHIP WAS NOT FUNCTIONING. THE FAILURE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 61,000. UPDATED 5/5/08 *CN UPDATED 05/05/08. *JB