2004 Mercedes-Benz C-Class

Problems, recalls and owner-reported issues

Electrical system is the leading concern among 77 owner complaints filed for this model year. This is the 18th highest complaint count among 23 C-Class model years with reports.

Complaints by model year
  1. 77

Of the 2004 reports, 3 involved a crash and 8 involved a fire. 4 people were injured.

Primary concernElectrical system13 reports · 17% of complaints
Owner complaints77Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Electrical system13
  2. Engine and engine cooling12
  3. Fuel/propulsion system10
  4. Other or unspecified9
  5. Power train8
  6. Air bags7
  7. Seat belts7
  8. Service brakes7

Recalls and investigations

No safety recalls on file.

Representative owner complaints

77 reports, newest first.

  1. Tires, Apr 7, 2004

    THE RIGHT REAR TIRE HAS A SPLIT ABOUT 1.5 INCHES LONG PROCEEDING DIAGONALLY THROUGH THE TREAD TO NEAR THE SIDEWALL. THERE IS NO OTHER DAMAGE ON THE OUTSIDE OF THE TIRE NEAR THE SPLIT OR EVIDENCE OF CONTACT WITH ANYTHING. I DRIVE LONG DISTANCES OFTEN AND WONDER IF THIS IS SOME TYPE OF DANGEROUS DEFECT.*AK

  2. Other or unspecified, Feb 6, 2004

    THIS DEFECT/CONCERN IS A GENERAL SAFETY COMPLAINT WITH RESPECT TO ALL VEHICLES WHICH SHOULD BE ADDRESSED BY ENACTMENT OF STANDARDS TO BE USED BY ALL MANUFACTURERS. MAINLY THE STANDARDIZATION OF THE LOCATION AND FUNCTION OF KEY CONTROLS AND SWITCHES ON ALL AUTOMOBILES. IN TODAYS DRIVING, DRIVERS ARE PLACED BEHIND THE WHEEL OF UNFAMILIAR VEHICLES ALL THE TIME AS TRAVEL AND BUSINESS PUTS THEM IN RENTAL CARS. WITH EACH VEHICLE HAVING DIFFERENT LOCATIONS FOR LIGHT SWITCHES, FLASHERS, WINDSHEILD WIPERS/WASHERS, DIMMERS AND CRUISE CONTROLS. DRIVERS CAN END UP HAVING ACCIDENTS, ESPECIALLY IN HURRIED SITUATIONS, WHEN TRYING TO FIND THE LOCATION OF THE CONTROLS IN AN UNFAMILIAR CAR. ONE MIGHT ARGUE THAT IF YOU ARE DRIVING A NEW VEHICLE YOU SHOULD FAMILIARIZE YOURSELF WITH ALL THE CONTROLS BEFORE STARTING TO DRIVE... BUT OFTEN TIMES IN AN EMERGENCY SITUATION, (WINDSHIELD SPLASHED WITH MUD), YOU INSTINCTIVELY RESPOND TO WHERE YOUR EVERYDAY VEHICLES CONTROLS ARE. THIS NOT ONLY DELAYS RESOLUTION OF THE SITUATION BUT TAKES YOUR ATTENTION AWAY FROM DRIVING. SETTING A STANDARD WOULD MAKE AUTO MANUFACTURES PUT ALL THESE CONTROLS IN A STANDARD POSITION SO WHEN YOU GO FROM ONE CAR TO THE NEXT THEY ARE ALWAYS WHERE YOU WOULD EXPECT THEM! *AK