2008 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 836 owner complaints filed for this model year. This is the highest complaint count among 23 C-Class model years with reports.
Of the 2008 reports, 25 involved a crash and 21 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: steering
169 reports, newest first. Show all
Steering, Power train, Electrical system, Engine, Aug 9, 2014
CAR WOULD NOT START OR SHIFT GEARS. BATTERY WAS FOUND TO BE FULLY CHARGED. GEARS AND STEERING COMPLETELY LOCKED OUT. NO DASH BOARD LIGHTING. MERCEDES BENZ DISPATCHED BUT COULD NOT JUMP START. TOWING ONLY AFTER FORCING COVER OFF GEAR SHIFTER AND OVERRIDING GEARS TO PUT VEHICLE IN NEUTRAL. 69K MILES. *TR
Steering, Electrical system, Aug 4, 2014
CAR WOULD NOT START. DROVE VEHICLE TO WORK AND WORKED PERFECTLY BUT LATER THAT MORNING WHEN I TRIED TO TURN ON THE VEHICLE NOTHING WOULD HAPPEN WHEN I ATTEMPTED TO TURN IT ON. THE LIGHTS AND LOCKS WORKED. ROAD SIDE ASSISTANCE ATTEMPTED TO JUMP VEHICLE BUT WAS TOLD BATTERY WAS NOT THE ISSUE. HAD VEHICLE TOWED TO DEALERSHIP. WAS TOLD STEERING LOCK NEEDS TO BE REPLACED. SEEMS THIS IS A TYPICAL PROBLEM FOR THIS MODEL YEAR. *TR
Steering, Electrical system, Jul 31, 2014
PARKED CAR AT A GAS STATION FOR 5 MINS. RETURNED AND CAR WOULD NOT START. DASH STATES REMOVE KEY FROM IGNITION. DEALER STATES EIS FAILURE. VERY COMMON IN THESE CARS. THIS SHOULD BE RECALLED!! MERCEDES BENZ SHOULD BE ACCOUNTABLE FOR THIS FAILURE. VERY DANGEROUS AND COULD HAPPEN ANYWHERE AT ANYTIME. *TR
Steering, Jul 16, 2014
I WENT TO START MY CAR AFTER JUST USING IT AND IT DID NOT START. THE LIGHTS WORKED, RADIO WORKED, EVERYTHING BUT THE CAR WOULD NOT START. THE CAR WOULDN'T EVEN TURN OVER AS IF IT WAS ATTEMPTING TO TURN ON. I REMOVED THE BATTERY AND GOT IT CHECKED. AUTO ZONE STATED THE BATTERY WAS AT 79% BUT THIS SHOULD NOT KEEP THE CAR FROM RUNNING. I GOT MY CAR TOWED TO THE MERCEDES BENZ DEALERSHIP IN GEORGETOWN TX. I WAS ADVISED AFTER THE DIAGNOSTIC WAS RAN THAT THE PROBLEM WAS THE "STEERING LOCK ASSEMBLY" NEEDED TO BE REPLACED. WITH PARTS AND LABOR I WAS QUOTED ABOUT $1,067. *TR
Steering, Electrical system, Jul 14, 2014
CAR WILL NOT START. WINDOWS, SUNROOF, STEERING INOPERABLE. NO POWER TO CAR WITH EXCEPTION OF RADIO AND LOCK/UNLOCK. NEED TO OVERRIDE TO GET CAR OUT OF PARK. OCCURRED FIRST TIME ON 7/7 AND I WAS STRANDED IN A PARKING LOT. SECOND TIME OCCURRED ON 7/12, CAR WAS PARKED ON SIDE OF ROAD AND WOULD NOT START. NEEDED TO BE TOWED ON FLATBED TO DEALER. DEALER CONFIRMED ELECTRONIC STEERING LOCK DEFECTIVE AND $1,000 FOR REPLACEMENT AND PART. VERY COMMON IN MERCEDES C300 MODELS. PLEASE RESEARCH TO SEE IF THERE SHOULD BE A RECALL. I PERFORMED A GOOGLE SEARCH ON THE ISSUE AND THERE ARE MULTIPLE OWNERS AND FORUMS COMPLAINING OF THE SAME ISSUE FROM A NUMBER OF COUNTRIES INCLUDING USA. THANK YOU. *TR
Steering, Jul 9, 2014
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT THE KEY WAS ABLE TO TURN FROM THE ON AND OFF POSITION BUT WOULD NOT START THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE STEERING LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,952.
Steering, Jul 8, 2014
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED WHILE ATTEMPTING TO START THE ENGINE, THE ELECTRONIC STEERING LOCK ENGAGED AND CAUSED THE ENGINE TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSE THAT THE ELECTRONIC STEERING LOCK WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 113,000.
Steering, Jul 7, 2014
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO START AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN LOCK NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 50,800.
Steering, Jul 2, 2014
I WAS DRIVING TO WORK AND I FELT THE STEERING WHEEL WAS HAVING WEIRD PROBLEM WHEN I WAS TRYING TO TURN, AFTER I TURNED THE STEERING WHEEL WHILE I WAS DRIVING AND IT DIDN'T TURN BACK TO ITS OWN POSITION, SO I HAD TO TURN IT BY MYSELF. AT FIRST, I THOUGHT IT WAS THE POWER STEERING PUMP OR THE RACK HAD PROBLEM, BUT THEN I BOUGHT TO THE SHOP AND THE MECHANIC TOLD ME THE PUMP AND THE RACK WORKED FINE AND THEY DID RUN COMPUTERIZE ON MY CAR AND COULDN'T SEE ANY PROBLEM, BUT WHEN HE DROVE HE DID FELT SOMETHING IS WEIR FROM THE STEERING WHEEL STIFFNESS AND STILL NOW WE ALL DON'T KNOW WHAT THE PROBLEM. THE MECHANIC TOLD ME MY CAR IS STILL VERY NEW, IT HAS BEEN 6 YEARS, IT HAS ONLY 39,654 AND IT SHOULDN'T HAVE ANY PROBLEM YET AT THIS TIME. *TR
Steering, Jun 18, 2014
TL* THE CONTACT OWNS A 2008 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE PARTS WITHIN THE STEERING COLUMN WERE DEFECTIVE AND HAD TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Steering, Electrical system, Jun 11, 2014
GOOD MORNING, I AM EMAILING YOU REGARDING AN INCIDENT THAT OCCURRED ON MAY 13, 2014 ON THE LIE 495. MY VEHICLE, A 208 MERCEDES C300 STALLED IN THE EMERGENCY LANE AND THE WHEEL LOCKED SOON AFTERWARD. I WAS UNABLE TO MOVE MY CAR, CAUSING A VERY DANGEROUS SITUATION FOR ME. I WANT TO MAKE SURE THAT THIS SITUATION GOES NOTICED. THIS ISSUE CONSISTS IN THESE VEHICLES AND I URGE FOR IT TO GET RECALLED. THE ISSUE IS THE "STEERING LOCK COLUMN". THIS CAUSES THE WHEEL TO LOCK AND BECOME IMMOVABLE. I AM AWARE THAT AN INCIDENT SUCH AS MINE HAPPENED TO A FRIEND WHO HAS THE SAME VEHICLE. IT IS NOT SAFE AND NEEDS TO BE FIXED BEFORE IT RISKS SOMEBODY ELSE'S LIFE. THANK YOU FOR YOUR TIME. *TR
Steering, Engine, Jun 11, 2014
SHAME ON YOU MERCEDES BENZ! IT APPEARS TO BE A KNOWN ISSUE THAT THE STEERING LOCK GOES OUT LEAVING YOUR LOYAL CUSTOMERS STRANDED WITH NO ABILITY TO START THE CAR. OK! NOW, I AM TOLD THE COST TO REPAIR IS $1450 FOR THE PART AND THE LABOR. LOOKS LIKE MY NEXT CAR WILL BE A BMW! (STEERING LOCK WENT OUT AT 80K- LEAVING THE CAR UNABLE TO START). *TR
Steering, Jun 6, 2014
STEERING LOCKED! NO RESPONSE FROM THE MAIN PANEL, I CAN JUST LOCK OR UNLOCK THE DOORS. *TR
Steering, Dec 19, 2013
TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE DEALER STATED THAT THE STEERING LOCK FAILED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 80,000.
Steering, Electrical system, Nov 12, 2013
I DROVE MY CAR HOME FROM WORK. EVERYTHING WAS WORKING FINE AND TEN MINUTES LATER WHEN I WENT TO GO BACK TO WORK, THE CAR WOULD NOT START. I COULD GET ALL THE ELECTRICAL WORKING , BUT THE CAR WOULD JUST NOT START UP. I WAS TOLD IT WAS THE STEERING LOCK, AND IT NEEDS REPLACED.I GOT TOWED TO THE DEALERSHIP AND WAS TOLD THAT MY STEERING LOCK NEEDS TO BE REPLACED. I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE. IMAGING DRIVING IN A BAD PART OF TOWN SUDDENLY YOUR "STEERING LOCK" MALFUNCTIONS OR MY WIFE IS DRIVING AND IS STUCK IN A BAD PART OF NEW ORLEANS. *TR
Steering, Nov 8, 2013
IN THE C300 AND C350 MODELS, THERE HAS BEEN AN ON-GOING ISSUE WITH STEERING WHEEL LOCKS. MERCEDES BENZ HAS DONE NOTHING TO CORRECT THIS OR CHANGE THE PART THAT HAVE BEEN FAULTY, DUE TO THIS PROBLEM THIS CAN LEAVE AN INDIVIDUAL STRANDED WITH OUT ANY WARNING AS IT JUST HAPPENS OUT OF NO WHERE. MY VEHICLE IS UP TO DATE ON ALL IT'S MAINTENANCE, AND OUT OF NO WHERE IT JUST WOULDN'T START AND IT WASN'T THE BATTERY IT WAS THE STEERING WHEEL LOCK (PART #2019005912). THIS IS UNACCEPTABLE AS IT'S BEEN A PROBLEM FOR MANY YEARS ONT EH C300 AND C350 MODELS. *TR
Steering, Jul 15, 2013
MERCEDES C350 2008 52,000 MILES.CAR SUDDENLY WOULD NOT START. LIGHTS WORKED, CONSOLE SCREEN CAME ON, NAVIGATION SCREEN POPPED UP. IT WASN'T BATTERY,NOT BOTH CAR KEYS.CANNOT GET OUT OF PARK,STEERING WHEEL LOCKED. HAD TO TOW TO NEAREST DEALERSHIP 70 MILES AWAY. BAD STEERING WHEEL LOCK (ICM)IGNITION CONTROL REPLACEMENT COST $1500. MECHANIC PRIOR LOOKED AND TRIED ORDERING PART. WOULDN'T SELL IT TO HIM BECAUSE IT WAS SUPPOSABLE A RECALLED PART!? DEALERSHIP SAID NO RECALL OR WARRANTY, OUT OF POCKET. THEN WHEN INFORMED REPAIR DONE, I WAS TOLD COMMAND CONTROL NOT WORKING $500 TO FIX. I BOUGHT MERCEDES BECAUSE ITS SUPPOSE TO BE RELIABLE.VERY DISAPPOINTED. GOING BACK TO BMW ACCORDING TO MB BLOGS IT IS A COMMON ISSUE WITH 2088 C CLASS. THERE'S A BULLETIN NOTICE ON THIS ISSUE ALSO CALLED EIS !! *TR
Steering, Electrical system, Jun 20, 2013
MORE PROBLEMS WITH MODEL 204. THERE IS A NO EXPIRE RECALL CAMPAIGN NUMBER 200802003 FOR THE ISSUE I HAVE HOWEVER MY VIN IS NOT PART OF IT EVEN THOUGH I HAVE THE SAME PROBLEM. PLACED MY KEY AND CAR WON'T START, NO CRANK. GOT TOWED TO THE DEALERSHIP AND WAS TOLD THAT MY STEERING LOCK NEEDS TO BE REPLACED. I DON'T FEEL SAFE DRIVING THIS CAR ANYMORE. IMAGING DRIVING HUNDREDS OF MILES AWAY FROM HOME AND SUDDENLY YOUR "STEERING LOCK" MALFUNCTIONS! SCARY. *TR
Steering, May 22, 2012
TL* THE CONTACT OWNS A 2008 MERCEDES C300. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE ENGINE, THE THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER INFORMED HER THAT THERE WAS A STEERING WHEEL LOCK FAILURE. THE VEHICLE WAS REPAIRED UNDER WARRANTY BUT THE FAILURE RECURRED LATER AFTER THE WARRANTY HAD EXPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 7500.