2008 Mercedes-Benz C-Class

Problems, recalls and owner-reported issues

Air bags is the leading concern among 836 owner complaints filed for this model year. This is the highest complaint count among 23 C-Class model years with reports.

Complaints by model year
  1. 836

Of the 2008 reports, 25 involved a crash and 21 involved a fire. 30 people were injured.

Primary concernAir bags324 reports · 39% of complaints
Owner complaints836Filed with NHTSA
Recall relationshipNo recalls on fileNHTSA campaign records

What owners report most often

  1. Air bags324
  2. Electrical system291
  3. Steering169
  4. Exterior lighting149
  5. Other or unspecified44
  6. Engine38
  7. Seat belts23
  8. Power train18

Recalls and investigations

No safety recalls on file.

Representative owner complaints

836 reports, newest first.

  1. Air bags, Nov 15, 2017

    TAKATA RECALL - IS FAILING TO PROVIDE REMEDY TO MY DANGEROUS - DEFAULTED AIRBAG

  2. Air bags, Nov 14, 2017

    'TAKATA RECALL" IN AUGUST 2016 I RECEIVED AN IMPORTANT SAFETY RECALL NOTICE (2016070003) IN THE MAIL. I HAVE CALL SEVERAL MERCEDES BENZ DEALERS AND THEY KEEP TELLING ME THE PARTS WILL NOT BE AVAILABLE UNTIL MARCH 2018. IT'S BEEN MORE THAN A YEAR SINCE THE RECALL AND THE AIR BAGS HAVE NOT BEEN REPLACED.

  3. Air bags, Nov 14, 2017

    TAKATA RECALL: I CALLED THE MAIN PHONE NUMBER FOR MERCEDES BENZ AND THERE ARE NO PARTS AVAILABLE TO FIX THE RECALL ON MY FRONT AND SIDE AIRBAGS.

  4. Air bags, Nov 14, 2017

    'TAKATA RECALL'...I HAVE CONTACTED RUSNAK MERCEDES IN ARCADIA CALIF. NO LESS THAN 6 TIMES THIS LAST YEAR FOR A REPLACEMENT AND STILL THEY SAY NO REPLACEMENT BAGS ARE AVAILABLE...I HAVE A YOUNG COLLEGE DAUGHTER DRIVING THIS CAR AND I AM CONCERNED FOR HER SAFELY...WHY IS IT TAKING SO LONG FOR A REPLACEMENT?

  5. Air bags, Nov 13, 2017

    TAKATA RECALL I HAVE CALLED AT LEAST 5 TIMES AND ALWAYS GET TOLD THE "PARTS ARE ON ORDER" NHTSA #16V-363

  6. Exterior lighting, Air bags, Nov 13, 2017

    'TAKATA RECALL' I OWN THREE MERCEDES BENZ AND ALL THREE OF THEM HAVE THE AIRBAG LIGHTS ON. THEY ALSO ALL HAVE RECALLS FOR THE SAME AIRBAG ISSUE. ALSO, THE PASSENGER SIDE IN MY LATEST MODEL, MY C300, SHOWS THE PASSENGER AIRBAG LIGHT GO ON AND OFF EVEN WHEN NO ONE IS SEATING IN THE SEAT. AND OFTEN WHEN SOMEONE IS SITTING IN THE SEAT, THE AIRBAG DOESN'T EVEN COME ON AT ALL.

  7. Air bags, Nov 13, 2017

    TAKATA RECALL: I HAVE AIR BAG RECALL 3 TIMES: FEB 11, 2016, MAY 25, 2016, JAN 10, 2017 BUT WHEN I CONTACTED MY MERCEDES BENZ DEALER 5 TIMES, THEY SAID THE AIRBAG REPLACEMENT HASN'T ARRIVED ON ALL THE TIMES I CALLED. FEB 11, 2016: IT'S DRIVER-SIDE FRONT AIRBAGS DEFECT RELATED TO TAKATA PSDI-5 INFLATORS. MAY 25, 2016: PASSENGER-SIDE FRONT AIRBAGS TAKATA PSPI-2 INFLATORS. JAN 10, 2017: PASSENGER-SIDE FRONT AIRBAGS DEFECT RELATED TO INFLATORS.

  8. Air bags, Nov 10, 2017

    TAKATA RECALL HAVE BEEN WAITING FOR MY DEALER TO GET THE PARTS FOR ABOUT 1AND 1/2 YEARS. CALLED TODAY AND WAS TOLD AGAIN PARTS WILL BE IN SOON SAME AS THEY BEEN SAYING EVERY TIME I ASK.

  9. Air bags, Nov 10, 2017

    THE DEALER IS TELLING US THEY WILL NOT TAKE OUR CAR FOR A TRADE IN AS THE AIR BAGS DO NOT WORK AND NO REPLACEMENT PARTS ARE AVAILABLE. THEY TOLD US ON ONE WILL BUY THE CAR AS THE AIR BAGS DO NOT WORK. WE ARE NOW OUT THOUSANDS OF DOLLARS!

  10. Air bags, Nov 10, 2017

    TAKATA RECALL I HAVE RECEIVED SEVERAL NOTIFICATIONS REGARDING RECALL FOR MY MB 2008 C350 RE FAULTY AIRBAGS. I HAVE CALLED THE DEALERSHIP SEVERAL TIMES WHERE I PURCHASED THE WITH NO HELP TO REPAIR. THEY OFFER NO HELP AT ALL. I AM CONCERNED ABOUT DRIVING GIVEN WHAT MAY HAPPEN AND THUS DRIVE VERY LITTLE AND ONLY SHORT DISTANCES. WHAT CAN BE DONE TO GET THIS RESOLVED AND FEEL SAFE DRIVING MY CAR? THANK YOU. [XXX] ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).')*JB

  11. Air bags, Nov 10, 2017

    TAMARA RECALL. RECEIVED NOTICE OVER 1 YEAR AGO, MN STILL NOT AVAILABLE, NOW DRS MALFUNCTION IS ON CONTINUOUSLY..VERY FEARFUL OF DRIVING (EVERYDAY) TO WORK, OR HAVING MY FAMILY AND MINORS OR PETS IN CAR. ANY SMALL BUMP, I.E. WHEN PARKING AGAINST CONCRETE BLOCK IN PARKING SPACE. FINANCIAL BURDEN ALSO AS NO ONE WILL PURCHASE CAR WITH SRS MALFUNCTION

  12. Air bags, Nov 9, 2017

    TAKATA RECALL

  13. Steering, Nov 9, 2017

    VEHICLE WAS STATIONARY. STEERING COLUMN LOCKED UP AND VEHICLE WOULD NOT START.

  14. Air bags, Nov 9, 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBURARY OF 2016. THE DEALER (BMW OF LYNCHBURG, 2643 LAKESIDE DR, LYNCHBURG, VA, 24501) WAS CONTACTED AT 434-385-6226 VARIOUS TIMES AND STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR, AND THAT HE WOULD BE NOTIFIED WHEN THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  15. Air bags, Nov 8, 2017

    TAKATA RECALL. PARTS STILL UNAVAILABLE. NO NEWS OR NOTICES FOR A LONG TIME.

  16. Air bags, Nov 6, 2017

    TAKATA RECALL I HAVE CALLED MERCEDES AND THE LOCAL MERCEDES DEALER AND WAS TOLD MY VEHICLE WASN'T IN THE RECALL IT'S JUST A PRECAUTION. THIS VEHICLE IS AND IS DANGEROUS TO DRIVE AS THE ISSUE IS NOT RESOLVED.

  17. Air bags, Nov 6, 2017

    TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (W.I. SIMONSON MERCEDES-BENZ IN SANTA MONICA, CA, 855- 677-2690) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

  18. Air bags, Nov 6, 2017

    TAKATA RECALL FAULTY OR RECALLED PARTS HAVE NOT BEEN REPLACED. I DRIVE THIS VEHICLE TO AND FROM WORK DAILY. IT IS THE ONLY VEHICLE THAT WE HAVE.

  19. Air bags, Nov 5, 2017

    "TAKATA RECALL" RECEIVED 2 RECALL NOTICES ONE FOR THE DRIVERS SIDE DATED JUNE 2016 AND ONE FOR THE PASSENGER SIDE AIR BAGS DATED AUGUST 2016

  20. Electrical system, Air bags, Nov 4, 2017

    TAKATA RECALL. THIS TAKATA RECALL MIGHT BE MAKING IT DIFFICULT TO RESELL MY VEHICLE.

  21. Air bags, Nov 2, 2017

    TAKATA RECALL AIRBAG INFLATORS. I HAVE 2 OPEN RECALLS FOR TAKATA AIRBAGS. RECALL #16V-363 PASSENGER-SIDE AIRBAG MODULE, RECALL #16V-081 DRIVER-SIDE AIRBAG MODULE. THESE RECALL NOTICES ARE OVER 1 YEAR OLD. I HAVE BEEN WAITING FOR MY DEALERSHIP TO CONTACT ME ONCE THEY RECEIVE THE PARTS. AS OF TODAY, STILL NO PARTS.

  22. Air bags, Nov 2, 2017

    TAKATA RECALL: I'VE CALLED MY DEALERSHIP MANY TIMES MENTIONING I'M SEEING THE AIRBAG MALFUNCTION LIGHT AND THEY KEEP TELLING ME THEY DON'T HAVE PARTS YET. CAN SOMEONE PRIORITIZE MY VEHICLE TO GET THE AIRBAG PARTS REPLACED ON FRONT DRIVER AND PASSENGER SIDE ASAP? I CALLED MY JEEP DEALERSHIP AND THEY'RE ABLE TO GET IT DONE NEXT WEEK. WHY DOES IT TAKE MORE THAN 2 YEARS TO GET THIS DONE AT MERCEDES? I WOULD APPRECIATE IT IF SOMEONE CAN GET THIS RESOLVED FOR ME AND MY FAMILY (I HAVE A 3 YEAR OLD) AS THIS IS OUR DAILY DRIVER AND SICK OF PLAYING RUSSIAN ROULETTE WITH THIS VEHICLE.

  23. Air bags, Nov 2, 2017

    I'M SEEING THE AIRBAG MALFUNCTION LIGHT SINCE THE RECALL AND HAVE CALLED MY DEALERSHIP MANY TIMES BUT THEY DON'T HAVE THE PARTS AND WON'T GET THEM UNTIL 2018. I NEED THIS TO BE PRIORITIZED FOR MY VEHICLE AS I DO NOT WISH TO CONTINUE TO PLAY RUSSIAN ROULETTE WITH THIS VEHICLE. I HAVE MYSELF AND MY FAMILY TO PROTECT AND WOULD LIKE SOMEONE TO PROVIDE TIMELY RESOLUTION FOR US.

  24. Air bags, Nov 2, 2017

    TAKATA RECALL. MERCEDES BENZ DEALER UNABLE TO REPLACE RECALLED AIRBAG AS THEY DO NOT YET HAVE REPLACEMENT PART. RECALL HAS BEEN OUTSTANDING FOR 20 MONTHS NOW. NHTSA RECALL NUMBERS 16V081 (FEB 11, 2016) AND 16V363 (MAY 25, 2016).

  25. Air bags, Nov 2, 2017

    TAKATA RECALL AND STILL WAITING FOR REMEDY AFTER MANY YEARS. HOW LONG DO I HAVE TO WAIT?