2009 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 670 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 C-Class model years with reports.
Of the 2009 reports, 17 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Air bags, Sep 12, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (CAPITAL EUROCARS, 3705 W TENNESSEE STREET, TALLAHASSEE, FL 32304) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 5, 2018
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MERCEDES-BENZ OF BEVERLY HILLS (9250 BEVERLY BLVD, BEVERLY HILS, CALIFORNIA 90210, (310) 659-2980) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 5, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATIONS OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF SAN JOSE, 3000 E CAPITOL EXPY, SAN JOSE, CA 95148, (408)-214-3009) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED AND ALSO STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Sep 4, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C63. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF CALABASAS, 24181 CALABASAS RD, CALABASAS, CA 91302, 855-744-2458) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR CONSUMER STATED DRIVER SIDE AND PASSENGER SIDE AIR BAGS AFFECTED. UPDATED 11/1/18*JB
Air bags, Aug 28, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF BOERNE AT 830-981-6000 (LOCATED AT 31445 INTERSTATE 10 WEST, BOERNE, TX 78006) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR BOTH CAMPAIGN NUMBERS.
Air bags, Aug 17, 2018
TAKATA INFLATORS. THERE HAS BEEN A RECALL FOR MERCEDES-BENZ C300 SINCE JUNE 1,2016.IT HAS BEEN 2 YEARS AND THE RECALL HAS NOT BEEN DEALT WITH. I WAS ALMOST IN A CAR ACCIDENT TODAY WHERE A IGNORANT DRIVER TEXTING SWERVED INTO MY LANE. I BRAKED IN TIME BUT HE STILL COLLIDED WITH ANOTHER VEHICLE THAT DIDN'T HAVE ENOUGH TIME TO BREAK. THEIR AIR BAGS EXPLODED. IF THAT WOULD OF BEEN ME AND MY AIR BAGS WOULD OF EXPLODED THERE COULD OF BEEN MORE HARM DONE TO ME FROM THE AIR BAGS EXPLODING THEN THE INITIAL CAR CRASH. THAT IS NOT THE WAY I WANT TO FIND OUT IF MY AIR BAGS WORK OR NOT. I HAVE CONSTANTLY CALLED TO THE CHECK STATUS OF WHEN THE AIR BAG RECALL IS GOING TO GET FIXED. MERCEDES USA DOESN'T EVEN KNOW WHEN THEY WILL BE GETTING THE PARTS TO FIX THIS PROBLEM. WE NEED TO HAVE THIS PROBLEM FIXED BEFORE SOMEONE REALLY GETS SERIOUSLY HURT OR WORSE.
Air bags, Aug 6, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF PALM SPRINGS, 4095 E PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 328-6525) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN 2016. THE CONTACT SPOKE WITH MERCEDES-BENZ OF GEORGETOWN (7401 N INTERSTATE 35 FRONTAGE ROAD, GEORGETOWN, TEXAS 78626, 512-930-6150) WHERE IT WAS DIAGNOSED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICK HILL IMPORTS, INC (861 EAST STONE DRIVE, KINGSPORT, TENNESSEE 37662) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR CONSUMER STATED I HAVE RECEIVED RECALL NOTICES DATED 12/5, 4/16, 3/17, 12/17, 1/18 TIME FRAME (4 YEARS). I HAVE CONTACTED MERCEDES BENZ CORPORATE OFFICE AND WAS TOLD BY A PERSON WHO INFORMED ME, NEEDED PARTS WOULD BE AT LOCAL DEALER BY 8/31/18. I HAVE YET TO RECEIVE A NOTICE TO BRING MY VEHICLE IN FOR THE REPAIR. UPDATED 10/22/18*JB
Air bags, Jul 8, 2018
TAKATA RECALL I RECEIVED THE RECALL NOTICE APPROXIMATELY 3 THREE YEARS AGO! NO REPLACEMENT YET!? I'VE CONTACTED MERCEDES 4 OR 5 TIMES AND NOTHING HAS HAPPENED! I GUESS MY CAR ISN'T EXPENSIVE ENOUGH! WHAT MORE CAN I DO? I DON'T WANT TO DIE IN A MINOR FENDER BENDER!
Air bags, Jun 30, 2018
TAKATA RECALL HAVE BEEN WAITING 2 YEARS AND MERCEDES ALWAYS SAYS THE PART IS UNAVAILABLE
Air bags, Jun 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C63. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO REMEDY THE RECALL WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MERCEDES-BENZ OF PALM BEACH (4000 OKEECHOBEE BLVD, WEST PALM BEACH, FL 33409, (561) 689-6363) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jun 11, 2018
YOUR REPORTS SAY THAT THE DEALERS HAVE ALL THE PARTS NEEDED. I CALLED MERCEDES BENZ IN CALABASAS AND THEY SAY THAT THE REPLACEMENT AIR BAGS ARE BEING RELEASED FOR ONLY CERTAIN MODELS AT THIS TIME AND THEY DON'T HAVE THE REPLACEMENT PART FOR MY MODEL AND DON'T KNOW WHEN THEY WILL RECEIVE IT.
Air bags, Jun 11, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MERCEDES-BENZ OF MEMPHIS DEALER (5389 POPLAR AVENUE, MEMPHIS, TN 38119, (901) 310-2215) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 9/24/18*JB
Air bags, Jun 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (MERCEDES-BENZ OF FT. LAUDERDALE, 2411 S FEDERAL HIGHWAY FT LAUDERDALE, FLORIDA 33316) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jun 8, 2018
TAKATA RECALL MERCEDES WILL NOT REPLACE AIRBAGS AFTER 2 YEAR WAIT. I AM UNABLE TO SELL MY CAR AND THEY WILL NOT PROVIDE A LOANER.
Air bags, Jun 7, 2018
TAKATA RECALL. IT HAS BEEN SINCE 2016 THAT THERE ARE SAFETY ISSUES WITH THIS MODEL SRS FOR MB, WHEN WILL A SOLUTION BECOME AVAILABLE TO CONSUMERS. I DO NOT WANT SOMETHING TO HAPPEN TO ME OR A FAMILY MEMBER BECAUSE OF THE SLOW OR NO RESPONSE IN REMEDYING THIS PROBLEM.
Air bags, May 31, 2018
TAKATA RECALL - NOTHING HAS HAPPENED YET. I THINK THEY HAVE HAD AMPLE TIME TO REMEDY THE AIRBAGS THOUGH AND HAVE NOT.
Air bags, May 31, 2018
TAKATA RECALL AIRBAG STILL NOT REPLACED
Air bags, May 16, 2018
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER; THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (MERCEDES-BENZ OF HOUSTON GREENWAY, 713-986-6400) WAS CALLED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 15, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF CHERRY HILL, 2151 NJ-70, CHERRY HILL, NJ 08002, (856) 663-3200) CONFIRMED PART UNAVAILABILITY AND COULD NOT VERIFY WHEN THE PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 15, 2018
TAKATA RECALL - MY MERCEDES DEALER IS INDICATING THERE IS NO PRODUCT AVAILABLE TO FIX MY CAR. THE PROGRAM ESTIMATES FOR TIMING OF REPLACEMENTS ARE NO LONGER ACCURATE. WHEN WILL MY CAR GET FIXED AND IS MERCEDES ASSUMING ALL SAFETY LIABILITY FOR THEIR SUB CONTRACTOR FAILURE? EVERY DAY THIS CAR IS DRIVEN BY MY DAUGHTER IS A SAFETY RISK TO HER. HOW IS NHTSA PROVIDING ENFORCEMENT PRESSURE AGAINST MERCEDES?
Air bags, May 8, 2018
I HAVE BEEN RECEIVING RECALL LETTERS FROM MERCEDES-BENZ SINCE MAY 2016 FOR THE DRIVER-SIDE TAKATA AIR BAG AND IN AUGUST 2016 FOR THE PASSENGER TAKATA AIR BAG AS WELL AS MAIL FROM TK HOLDINGS INC, BUT HAVE NOT BEEN ABLE TO GET MY AIR BAGS REPLACED. I WAS TOLD I WAS IN A LATTER PHASE AND WOULD HEAR SOMETHING BY MARCH 2018, BUT HAVE HEARD NOTHING. THIS IS VERY FRUSTRATING. I HAVE LESS THAN 45,000 MILES ON MY CAR, MEANING LOTS OF LIFE LEFT IN THE VEHICLE, BUT CAN'T DRIVE THE CAR DUE TO THE RISK OF HARM AND FATALITY. I DO NOT WANT TO SELL MY VEHICLE. I JUST WANT TO GET MY AIR BAGS REPLACED, PLEASE!
Air bags, Apr 29, 2018
"TAKATA RECALL" I WAS INFORMED A NUMBER OF MONTHS AGO THAT MY AIRBAGS ARE DEFECTIVE. HOWEVER, THE DEALERSHIP ( MERCEDES OF WALNUT CREEK, WALNUT CREEK, CA.) HAS NOT MADE THE NECESSARY REPAIR.
Air bags, Apr 24, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C63. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT CALLED MERCEDES-BENZ OF BUCKHEAD AT (800) 399-3804 (2799 PIEDMONT RD NE, ATLANTA, GA 30305) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.