2009 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 670 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 C-Class model years with reports.
Of the 2009 reports, 17 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Air bags, Apr 14, 2018
I HAVE BEEN WAITING FOR OVER A YEAR TO GET MY AIR BAGS REPLACED AT FORT PIERCE MERCEDES, AND THEY KEEP TELLING ME I HAVE TO WAIT LONGER. I AM CONCERNED ABOUT MY SAFETY AND I CANNOT EVEN SELL MY CAR TO BUY A SAFE CAR.
Air bags, Apr 10, 2018
TAKATA RECALL I AM VERY CONCERNED ON MY COMMUTES TO AND FROM WORK WITH MY C300 VEHICAL. I HAVE ESCALATED AND COMPLAINED TO MERCEDES BENZ CORP IN EARLY 2017 OVER THE REMEDIATION OF MY TAKATA AIRBAGS BEING IN A HUMID AND HOT HIGH RISK ZONE. THEY ONLY RECENTLY 2017 ACKNOWLEDGE THE REMEDIATION ISSUE AND SENT A LETTER TO MY HOME IN DEC 2017 ABOUT BEING IN PRIOTY GROUP 4 AND THAT NHTSA RECENTLY GRANTED AN EXTENSION ON REMEDIATION FOR HAVING PARTS TILL MARCH 31 2018. TODAY IS APRIL 10, 2018 AND I HAVE RECIEVED NO LETTERS FROM MB CORP ON ANY UPDATES. I DID RECIEVE A LETTER FROM AUTONATION TODAY INDICATING TO CALL MY LOCAL MB DELEARSHIP TO VERIFY OPEN RECALL, CHECK IF PART AVAILABLE, OR NEED TO BE ORDERED. I CALLED THE LOCAL DELEARSHIP AND THEY STATED THAT THEY ARE AWARE OF THE LETTER BUT HAVE NO CLUE AS TO WHAT IT WAS ABOUT. THEY STATED THAT MY RECALL IS STILL PENDING AND THEY ARE UNSURE OF WHEN PARTS WILL BE AVAILABLE. WHEN ASKED ABOUT THE PASSED DEADLINE FOR PARTS OF MARCH 31 2018 THEY INDICATED TO FOLLOW UP WITH MB CORPORATE. I DID FOLLOW UP WITH MB CORPORATE TO GET ANY UPDATES BUT THEY HAVE AUTOMATED MESSAGES TO CUSTOMERS TO CHECK ON WEBSITE. WHEN YOU CHECK WEBSITE RECALL SAYS PENDING. SO FAR MB CORP IS PASSED THEIR EXTENDED REMEDIATION DATE OF MARCH 31 2018 GIVEN TO THEM BY NHTSA. THEY HAVE PROVIDED NO UPDATES TO ME AS A CUSTOMER OF WHEN OR WHY PARTS ARE NOT READY. I FIND ALL THIS VERY UNACCEPTABLE AS A CUSTOMER DRIVING A CAR THAT I CAN NOT RESALE TO ANOTHER PERSON PUTTING THEM AT RISK. SHOULD ANYTHING HAPPEN TO ME I WILL ENSURE THAT MY FAMILY SEEKS ACCOUNTABILTY FROM ALL RESPONSIBLE PEOPLE INVOLVED IN THE REMEDIATION OF THESE AIRBAGS FOR MB CORPORTATE. PLEASE ENFORCE STRICTER REGULATGIONS ON MB CORP TO COMPLY ON REMEDIATION ON HIGH RISK CARS NOW. NOT MY FIRST SAFETY REPORT RECORDED WITH NHTSA.GOV.
Air bags, Apr 9, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF NAPLES, 501 AIRPORT PULLING RDS., NAPLES, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Seats, Mar 30, 2018
2009 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO PART OF THE SRS CONTROL UNIT MODULE WAS REPAIR, HEAD REST UNIT DEPLOYED WHILE DRIVING AND REPLACEMENT PARTS NOT AVAILABLE TO REPAIR AIRBAG RECALL. *SMD *TR
Steering, Electrical system, Air bags, Mar 14, 2018
DRIVER AND PASSENGER AIRBAGS HAVE BEEN RECALLED AND CAN CAUSE INJURY OR DEATH IN A FRONTAL COLLISION. THERE HAS NOT BEEN ANY COMMUNICATION AS TO WHEN A FIX WILL OCCUR AND HAVE BEEN TOLD BY SERVICE ADVISOR THAT THERE SHOULD NOT BE A PROBLEM WITH THE AIRBAGS IF IN COLLISION IN CALIFORNIA UNTIL A FIX. ALSO MANY OTHER COMPLAINTS OF BEING STRANDED DUE TO IGNITION SWITCH FAIL THAT LOCKS STEERING WHEEL AND IS A $1,300 FIX.
Air bags, Mar 8, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS), 16V363000 (AIR BAGS), AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF ALEXANDRIA AT (703) 341-2100 (200 S PICKETT ST, ALEXANDRIA, VA 22301)AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE (FOR ALL THREE RECALLS).
Steering, Electrical system, Air bags, Feb 27, 2018
2009 MERCEDES-BENZ C300. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE ELECTRONIC SWITCH THAT IS LOCATED IN FRONT OF THE AIRBAG FREQUENTLY LOCKED THE STEERING WHEEL AND THE CAR WON'T START, WHILE THE VEHICLE IS IN MOTION. *JS
Air bags, Jan 12, 2018
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 11, 2018
TAKATA RECALL. I HAVE CONTACTED THE MERCEDES DEALER IN WARWICK, RI SEVERAL TIMES SINCE THE RECALLS WERE ISSUED BUT THE ANSWER IS ALWAYS "WE'RE WAITING FOR PARTS." THESE AIRBAGS ARE CRITICAL SAFETY ITEMS. IF TAKATA CANNOT KEEP UP WITH DEMAND THEN MERCEDES ITSELF SHOULD MANUFACTURE AND INSTALL THE AIRBAGS. WAITING FOR PEOPLE TO BE KILLED BY THEM IS CRIMINAL.
Air bags, Jan 3, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 28, 2017
WITHIN A YEAR AND HALF, EVERY FEW MONTHS, I GET A NOTICE FROM MERCEDES BENZ COMPANY THAT THERE IS A SAFETY RECALL NOTICE ON AIRBAG INFLATORS PRIORITY GROUP 4. HOWEVER EVERY TIME THE NOTICE STATES THAT THE WILL BE AVAILABLE IN 3 MONTHS, BUT IT DOES NOT HAPPEN. THIS IS JUST BUYING TIME AND MAY BE FULL FILL SOME REGULATIONS. MEANWHILE CONSUMER LIKE ME IS IN DANGER AND THE FAULTY AIRBAGS CAN CAUSE MY DEATH IN CASE OF ACCIDENT. MERCEDES BENZ COMPANY NEEDS TO QUIT PLAYING AROUND AND DOT NEEDS TO GET INVOLVE.
Air bags, Dec 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT HAD TAKEN THE VEHICLE TO THE DEALER: BAKER MOTOR MERCEDES- BENZ LOCATED AT 1511 SAVANNAH HWY, CHARLESTON, SC 29407 (843) 628-0202. THE PARTS WERE AVAILABLE FOR THE REPAIR, HOWEVER THE DEALER TOLD THE CONTACT THE SHE HAD TO PAY FOR THE VEHICLE TO REPAIR. MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT RECENTLY THEY RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING THAT THEY HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 26, 2017
TAKATA RECALL MERCEDES NOTIFIED US OF THE RECALL IN FEBRUARY 2016 AND STILL CLAIMS THAT THEY CAN NOT GET THE PARTS TO REPLACE THEM.
Air bags, Dec 24, 2017
TAKATA RECALL
Air bags, Dec 18, 2017
TAKATA RECALL: I WAS INFORMED BY MERCEDES REGARDING RECALL ON DRIVER'S AIRBAG IN APRIL/MAY 2015. I INQUIRED TO CORPORATE IF MY PASSENGER SIDE AIRBAG WAS IN JEOPARDY AND WAS TOLD NO. LATER ON, I RECEIVED A NOTICE THAT THE THE PASSENGER ONES WERE NOT GOOD EITHER. HAVE BEEN CALLING THE MERCEDES CORPORATE OFFICE AND OUR LOCAL DEALER, MYRTLE BEACH AUTOMOTIVE FOR 2 YRS AND 8 MONTHS. STILL THEY DO NOT HAVE THE REPLACEMENT PARTS. I GET A LETTER FROM CORPORATE STATING I WILL BE CALLED WHEN REPLACEMENT PARTS ARE AVAILABLE. I AM AFRAID TO DRIVE MY CAR. I WOULD LIKE TO SELL IT, BUT IT BOTHERS MY CONSCIOUS. MY CAR HAS ONLY 42,000 MILES ON IT AND IT DOES NOT HOLD ITS VALUE LIKE THEY DID YEARS AGO. I WANT THE AIRBAGS REPLACED NOW!!!
Air bags, Dec 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V080000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MYRTLE BEACH AUTOMOTIVE LOCATED 926 JASON BLVD, MYRTLE BEACH, SC WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 16, 2017
TAKATA RECALL - THE DEALER HAS CONTINUED TELL ME IT WOULD ME IN THE NEXT FEW MONTHS NOW GOING ON 3 YEARS
Air bags, Dec 15, 2017
TAKATA RECALL
Air bags, Dec 15, 2017
TAKATA RECALL
Air bags, Dec 13, 2017
I CONTACTED MERCEDES BENZ CONCERNING THE RECALL AND THEY ARE UNABLE TO RESOLVE THE ISSUE DUE TO THE PARTS NOT BEING IN. I UNDERSTAND THIS IS A NATIONAL RECALL AND IT WILL TAKE TIME TO GET THE PARTS IN. HOWEVER, I DO NOT FEEL COMFORTABLE DRIVING MY VEHICLE WHEN THIS RECALL HAS BEEN LINKED TO DEATHS. MERCEDES REFUSES TO DO ANYTHING IN THE MEANTIME, BECAUSE THEY HAVE NOT HAD ANY REPORTS OF INJURY. BOTTOM LINE IS I FEEL AT RISK DRIVING MY VEHICLE WHILE THE AIRBAGS ARE DEFECTIVE!
Air bags, Dec 8, 2017
2009 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER REQUESTED TO HAVE THE PARTS DELIVERED THAT WERE NECESSARY TO HAVE THE RECALL REPAIR COMPLETED. UPDATED 12/8/2017*JS *JS
Air bags, Dec 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. EURO MOTORCARS BETHESDA (7020 ARLINGTON RD, BETHESDA, MD) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 5, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ OF WILLOUGHBY (38750 MENTOR AVE #2, WILLOUGHBY, OH 44094) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 770-705-0600 AND STATED THAT THEY WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 1, 2017
RECEIVED AIRBAG DRIVER AND PASSENGER-SIDE RECALLS IN JUNE 2006 AND AUGUST 2016 AND THE ACTION TO REPLACE AIRBAGS IS STILL PENDING. NOT ACCEPTABLE THAT IT TAKES YEARS TO CLOSE OUT A RECALL ESPECIALLY WHEN THERE IS RISK FOR INJURY OR DEATH ASSOCIATED WITH EXISTING AIRBAGS IN MY VEHICLE.
Air bags, Nov 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V0810000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF ANNAPOLIS, 324 6TH ST, ANNAPOLIS, MD 21403) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.