2009 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 670 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 C-Class model years with reports.
Of the 2009 reports, 17 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Air bags, Nov 28, 2017
TAKATA RECALL. ORIGINALLY NOTIFIED OF RECALL IN 2016. THREE TIMES TOLD REPLACEMENT AIRBAG NOT IN STOCK. DEALERSHIP IS WALTERS, RIVERSIDE, CA. LI BELIEVE I AM GETTING THE RUN AROUND. CAN YOU HELP?
Air bags, Nov 26, 2017
TAKATA RECALL. YET TO BE FIXED
Air bags, Nov 24, 2017
TAKATA RECALL - MY DEALERSHIP HAS BEEN UNABLE TO REPLACE THE AIR BAG SINCE THEY WERE FIRST RECALLED. THEY CANNOT TELL ME WHEN OR IF THEY WILL BE ABLE TO REPLACE THE AIRBAGS AS THEY HAVE NOT RECEIVED THE PARTS. DUE TO THE RECALL I CANNOT SELL THE CAR AND MY CIRCUMSTANCES HAVE CHANGED WHERE I NO LONGER NEED THE CAR. I HAVE NOT BEEN IN AN ACCIDENT AND RARELY USE THE CAR DUE TO THE FAULTY AIRBAGS.
Air bags, Nov 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF BUCKHEAD, 2799 PIEDMONT RD NE, ATLANTA, GA 30305, (800) 399-3804) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/14/18*JB
Air bags, Nov 21, 2017
MY CAR WAS BROUGHT INTO MERCEDES OF CHANTILLY TWICE AND WAS TOLD THEY DID NOT HAVE THE PARTS TO REPAIR THE AIR BAG MALFUNCTION AIR BAG LIGHT CONSISTENTLY GOES ON
Air bags, Nov 19, 2017
TAKATA RECALL - DEALER STILL HAS NO REMEDY AND TAKING NO ACTION ABOUT THE TAKATA AIRBAG RECALL LEAVING ME NO OPTION BUT TO DRIVE THIS UNSAFE VEHICLE.
Air bags, Nov 16, 2017
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES BENZ OF SAN ANTONIO, TEXAS LOCATED AT 9600 SAN PEDRO AVE 78216, WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 16, 2017
TAKATA RECALL: HAVE CALLED MERCEDES DEALERSHIP 3X IN MY ATTEMPTS TO INSTALL REPLACEMENT OF DRIVER SIDE AIRBAG, ONCE AGAIN, I WAS TOLD MERCEDES STILL DOES NOT HAVE REPLACEMENT AND EVERYTHING IS UP IN THE AIR. SEEMS LIKE THE SAFETY OF THEIR CUSTOMERS ISN"T A PRIORITY.
Air bags, Nov 15, 2017, crash
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE MAKING A LEFT TURN AT AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO THE DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAG DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE CONTACT SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT NOT TOTALED. THE CONTACT DROVE THE VEHICLE HOME AND CONTACTED THE INSURANCE COMPANY. PRIOR TO THE FAILURE, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (FLETCHER JONES MOTORCARS, NEWPORT, CA, 949-718-3000). THE SAME DEALER WAS NOTIFIED ABOUT THE AIR BAG FAILURE AND STATED THAT THE REMEDY WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MERCEDES-BENZ OF ANAHEIM, 5395 E LA PALMA AVE, ANAHEIM, CA, 92807) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 8/21/18*JB
Air bags, Nov 15, 2017
TAKATA RECALL , KEEP CALLING MERCEDES BENZ DEALER TOLD NO PARTS AVAILABLE , AND TO CALL AIR BAG RECALL NUMBER
Air bags, Nov 14, 2017
TAKATA RECALL - I WAS FIRST NOTIFIED IN 12/15 - AND I AM STILL WAITING.
Air bags, Nov 13, 2017
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT FOUND NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) ONLINE OVER A YEAR AGO. THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE DEALER (CALSTAR MOTORS, 700 S BRAND BLVD, GLENDALE, CA 91204 (818) 246-1800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED AIRBAG NEEDS TO BE REPLACED DUE TO FAULTY AIRBAG. STEERING LOCK HAD TO BE REPLACED ON DEC.2016, THIS IS A KNOWN PROBLEM ON MBC300. THIS IS A HUGE SAFETY ISSUE. BALBO NEED TO BE REPLACED TOO. UPDATED 8/9/18*JB
Air bags, Nov 13, 2017
DECLINE TO REPLACE AIRBAG.
Air bags, Nov 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FILEDS MOTORCARS AT (863) 688-8111 (4141 N FLORIDA AVE, LAKELAND, FL 33805) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Air bags, Nov 13, 2017
TAKATA- THE FIRST RECALL LETTER WAS SENT TO ME IN 2016. I HAVE YET TO RECEIVE A CALL FROM THE DEALERSHIP CONCERNING REPLACEMENT OF THIS DEFECTIVE ITEM. I HAVE ALSO CONTACTED A LOCAL MERCEDES BENZ DEALER FOR ETA. AS OF TODAY 11/13/2017, NO ETA HAS BEEN PROVIDED.
Air bags, Nov 12, 2017
TAKATA RECALL - I HAVE BEEN WAITING ALMOST 2 YEARS FOR THE LOCAL DEALER TO OBTAIN THE PARTS TO PERFORM THE RECALL WORK. RECENTLY, THE DEALER CALLED TO SAY THAT THE PARTS FINALLY BECAME AVAILABLE, BUT THEN CALLED BACK TO SAY THAT THEY DID NOT HAVE THE PARTS BECAUSE THEY WERE ALREADY GONE.
Air bags, Nov 12, 2017
TAKATA RECALL - I'VE CONTACTED 2 DEALERS AND BOTH WERE UNABLE TO REPLACE MY DEFECTED AIRBAGS
Air bags, Nov 8, 2017
TAKATA RECALL. THE DEALER IN MY AREA HAS NOT CONTACTED ME FOR A REPAIR.
Air bags, Nov 7, 2017
TAKATA RECALL - IT WAS REPORTED ON FEBRUARY 11, 2016. TODAY IS NOVEMBER 7, 2017 AND THEY DON'T HAVE THE REPLACEMENT PARTS FOR MY MERCEDES. ALMOST 2 YEARS. NOTHING HAPPENED YET, BUT IT'S SOMEWHAT SCARY KNOWING THAT IT IS DANGEROUS FOR ME TO DRIVE WITH BAD AIRBAG.
Air bags, Nov 7, 2017
TAKATA RECALL I HAVE CONTACTED MY DEALER LOEBER MOTORS 3 TIMES AND HAVE BEEN TOLD THAT THERE IS NO PART YET MADE TO REPAIR THE 3 EXISTING RECALLS THAT WERE ISSUED ON 02/11/2016, 05/25/2016 AND 01/10/2017
Air bags, Nov 7, 2017
"TAKATA RECALL" WHAT PURPOSE DOES THIS RECALL SERVE IF THE MANUFACTURER STILL DOES NOT HAVE A "REMEDY" AVAILABLE? I HAVE 3 BENZ'S, ALL AFFECTED BY THIS RECALL AND FOR OVER 1 YEAR THE DEALER CANNOT REPAIR DUE TO "NO REMEDY YET AVAIL". SO IN THE MEANTIME, WE SHOULD DRIVE AND PRAY THAT SOMETHING TRAGIC DOES NOT OCCUR?
Air bags, Nov 7, 2017
TAKATA RECALL - NO FIX BUT KEEP SENDING NOTICES THAT IT WILL CAUSE FATAL INJURIES. MERCEDES KNEW THESE WERE DEFECTIVE AND USED THEM ANYWAY, ALONG WITH A LOT OF OTHER MANUFACTURERS. THEY SHOULD BE BUYING THESE VEHICLES BACK IF THERE IN NOT AN OPTION TO REPAIR A "SAFE" CAR THAT CAN BE FATAL IF YOUR "SAFETY" AIRBAGS DEPLOY.
Air bags, Nov 6, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (KEYES EUROPEAN, 5400 VAN NUYS BLVD, VAN NUYS, CA 91401) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 800-367-6372, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 5, 2017
TAKATA RECALL - I'VE BEEN WAITING ALMOST TWO YEARS, NO REPLACEMENT YET AVAILABLE. THIS IS UNACCEPTABLE. EVEN THOUGH MY VEHICLE IS REGISTERED IN VERMONT, I SPEND THE WINTERS IN FLORIDA, A HIGH HUMIDITY STATE! THE REPORTS SAY THE HUMIDITY CAN MAKE THE AIR BAG FAIL. I WANT MY AIRBAGS REPLACED NOW, BEFORE THEY FAIL AND I DIE FROM IT.