2009 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 670 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 C-Class model years with reports.
Of the 2009 reports, 17 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Air bags, Seat belts, Nov 3, 2017, crash
TAKATA RECALL WHEN I PURCHASED VEHICLE IT WAS ALREADY SALVAGE.
Air bags, Nov 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V381000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF HONOLULU, 818 KAPIOLANI BLVD, HONOLULU, HI 96813) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 3, 2017
THIS AIRBAG RECALL HAS BEEN IN EFFECT FOR OVER TWO YEARS AND LOCAL DEALERSHIPS STILL DO NOT HAVE A REPLACEMENT PART. I FEEL UNSAFE AND FRUSTRATED.
Air bags, Nov 3, 2017
TAKATA RECALL - I HAVE 3 OPEN RECALLS AND MY DEALERSHIP IS UNABLE TO PERFORM THE REPAIRS SINCE THEY DON'T HAVE THE PARTS. IS IT SAFE TO KEEP OPERATING THE VEHICLE WITH POTENTIALLY FAULTY AIR BAG?
Electrical system, Air bags, Nov 2, 2017
TAKATA RECALL - NHSTA RECALL NUMBER 16V081 AND 17V017 AND NHSTA RECALL NUMBER 15V711 REGARDING THE SRS CONTROL MODEL. I HAVE RECEIVED SEVERAL NOTICES OF THESE 3 VERY DANGEROUS AND URGENT RECALLS. MY VEHICLE IS SUBJECT TO THESE RECALLS AND NO REMEDY HAS BEEN PROVIDED FOR ALL. I HAVE CONTACTED THE MANUFACTURER AND MERCEDES BENZ DEALERSHIP TO HAVE THESE RECALLS FIXED, BUT I AM TOLD THEY HAVE NO PARTS TO FIX THE RECALL, NO REMEDY HAS BEEN PROVIDED AND THERE IS NOTHING THEY CAN DO TO ADDRESS THE RECALLS - MEANWHILE, I AM AT RISK EVERY TIME I GET BEHIND THE WHEEL AND CONTINUE TO RECEIVE NOTICES ABOUT HOW DANGEROUS THIS RECALL CAN BE, LIFE THREATENING. NOW TAKATA IS FILING BANKRUPTCY AND IT HAS BEEN YEARS SINCE THE RECALLS WERE ISSUED - WHY IS THERE NO REMEDY AVAILABLE TO FIX THIS? NO DEALERSHIP WILL ADDRESS THE ISSUES, IT IN JUST AN ON GOING, NEVER ENDING GAME. I WANT TO KNOW HOW I CAN FIX MY DEFECTIVE CAR BEFORE MY WIFE, CHILDREN, OR MYSELF ARE INJURED OR KILLED DUE TO THE SEVERITY OF THIS SPECIFIC RECALL.
Air bags, Nov 1, 2017
TAKATA RECALL - MY COMPLAINT IS TO REPORT THE LACK OF TIMELINESS OF REPAIR FOR 2 MANUFACTURER RECALLS: #2016020003 AND #2016070003. I HAVE CONTACTED THE DEALERS SEVERAL TIMES AND THE PARTS FOR REPAIR ARE NOT AVAILABLE FROM THE MANUFACTURER. I AM CONCERNED ABOUT THE CAR'S SAFETY AND LACK OF INFORMATION AVAILABLE ON WHEN THE PARTS WILL BE AVAILABLE.
Air bags, Nov 1, 2017
TAKATA RECALL
Air bags, Oct 31, 2017
NO CORRECTION
Air bags, Oct 31, 2017
TAKATA RECALL
Air bags, Oct 30, 2017
TAKATA RECALL- MERCEDES STATES THEY STILL HAVE NO REPLACEMENT AIRBAG FOR MY VEHICHLE
Air bags, Oct 28, 2017
TAKATA RECALL . AIRBAG NOT REPAIRED IN A TIMELY MANNER
Air bags, Oct 28, 2017
TAKATA AIRBAGS NEVER REPLACED. MB ALWAYS STATES PART ARE NOT AVAILABLE.
Air bags, Oct 28, 2017
TAKATA RECALL, SINCE AUGUST 2016 WE HAVE BEEN WAITING TO GET THE AIRBAGS CORRECTED OR REPLACED WITH NO ASSIATANCE. THIS VEHICLE IS DRIVEN ON A DAILY BASIS, AND OUR SAFETY IS AT RISK.
Air bags, Oct 28, 2017
I HAVE AN AIRBAG DEFECTIVE, I HAVE RECEIVED THE NOTICE BY MAIL TO CHANGE FOR FREE THE AIRBAG BUT EVERY DEALER THAT I HAVE CONTACTED DON'T HAVE RECEIVE ANY PART FOR THIS REPLACEMENT. SO WHAT CAN I DO?
Exterior lighting, Air bags, Oct 27, 2017
"TAKATA RECALL" THERE ARE TWO RECALLS ON THE FRONT AIRBAGS ONE ISSUES IN FEBRUARY 11, 2016 AND THE OTHER MAY 25, 2016. I'VE TAKEN MY CAR IN SEVERAL TIMES FOR SERVICE AND INQUIRED ABOUT THE RECALL. AS OF TODAY THE REMEDY IS NOT AVAILABLE. THERE IS A FAULT SWITCH WITH THE HEADLIGHTS IN OFF POSITION THE LEFT RIGHT TURN SIGNAL FLASH WHEN THE KEYS ARE NOT IN THE VEHICLE. IT DRAINS THE BATTERY WHICH HAVE REPLACED TWICE. WE DETERMINED THAT IF WE KEEP THE LIGHT SWITCH IN AUTOMATIC POSITION IT DOES NOT HAPPEN.
Air bags, Oct 27, 2017
TAKATA RECALL---STILL DON'T HAVE A FIX FOR THE DRIVER AND PASSENGER AIRBAGS. I WAS NOTIFIED OF BOTH IN EARLY 2016.
Air bags, Oct 26, 2017
TAKATA RECALL AIRBAG. I WAS NOTIFIED IN FEB. 2016 THAT. Y CAR WAS INVOLVED IN THE RECALL AND NOTHING HAS BEEN DONE IN 18 MONTHS TO FIX THIS DEADLY RECALL.
Air bags, Oct 26, 2017
CALLED THE DEALER BENZEL BUSCH OF ENGLEWOOD NJ SEVERAL TIMES AND ALL I GET IS "PARTS ARE NOT AVAILABLE YET"
Air bags, Oct 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON GREENWAY (3900 SOUTH FWY, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 26, 2017
TAKATA RECALL. DEALERS DO NOT HAVE REPLACEMENT PARTS. NOTICE DATES: FEB 2016 AND MAY 2016. RECEIVED NOTICE YESTERDAY TAKATA FILED BANRUPTCY. STILL NO REPLACEMENT.. I AM USING TODAY'S DATE AS INCIDENT DATE AND THE MILES ARE FROM THE DATE OF THE NOTICE
Air bags, Oct 25, 2017, crash
"TAKATA RECALL"
Air bags, Oct 25, 2017
TAKATA RECALL I HAVE HAD A RECALL ON MY PASSENGER AND DOOR AIRBAGS FOR OVER A YEAR WITHOUT A FIX. I HAVE SMALL CHILDREN THAT RIDE IN THE CAR WITH ME AND THIS RECALL NOT BEING FIXED PUTS MY FAMILY IN DANGER. THIS IS VERY WORRISOME.
Air bags, Oct 24, 2017
TAKATA RECALL!! THE MANUFACTURER CANNOT PROVIDE REMEDY FOR MY CAR. I HAVE BEEN WAITING AIRBAG REPLACEMENT FOR MORE THAN 2 YEARS. I WAS ORIGINALLY TOLD THE AIRBAG FOR MY CAR WOULD BE REPLACED BY END OF 2017, BUT THEY CANNOT FULFILL THEIR PROMISE.
Air bags, Oct 24, 2017
WE HAVE BEEN NOTIFIED BY OUR MERCEDES DEALER THAT OUR CAR HAS BEEN IDENTIFIED AS HAVING THE DEFECTIVE AIRBAGS BUT FOR OVER A YEAR THEY HAVE SAID THEY DON'T HAVE THE PARTS TO HELP. NOW A FEDERAL COURT RULING INFORMS US THAT WE CAN INDEED SCHEDULE A FREE REPAIR BUT MERCEDES STILL SAYS THEY CAN'T HELP. CALLING THE NUMBERS ON THE NOTIFICATION LETTER JUST GIVES US AUTOMATIC ANSWERING MACHINES STATING WE HAVE TO CALL MERCEDES BUT MERCEDES BENZ FLETCHER JONES IMPORTS LAS VEGAS JUST SAYS NO. WE WOULD LIKE THE AIRBAG CHANGED BEFORE SOMETHING BAD HAPPENS. WHAT DO WE DO? /[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Air bags, Oct 24, 2017
"TAKATA RECALL"