2009 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 670 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 C-Class model years with reports.
Of the 2009 reports, 17 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Air bags, May 4, 2017
TAKATA RECALL - NO PARTS AVAILABLE MORE THAN ONE YEAR AFTER RECALL!
Air bags, May 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 19, 2017
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/08/17 *BF *AS
Air bags, Apr 19, 2017
MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO TAKATA AIR BAG SAFETY RECALL. *LD UPDATED 04/19/2017*JS
Air bags, Apr 12, 2017
2009 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR SRS CONTROL UNIT RECALL NOTICE. *SMD UPDATED 04/12/2017*JS
Air bags, Mar 31, 2017
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C350. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 27, 2017
TAKATA RECALL:I AM STILL WAITING FOR THE MERCEDES BENZ COMPANY TO SEND ME NOTIFICATION FOR MY CAR'S AIRBAG TO BE REPLACED. I HAVE MADE REPEATED CALLS AND NEVER GOT A RESPONSE FROM THEM TELLING ME WHEN I CAN BRING IN MY CAR FOR AN AIRBAG REPLACEMENT. I AM CONCERNED FOR MY SAFETY AND WANT THE AIRBAGS REPLACED AS SOON AS POSSIBLE.
Air bags, Mar 25, 2017
TAKATA RECALL; I'VE BEEN WAITING FOR A YEAR TO HAVE MY DEFECTIVE AIR BAG REPLACED AND TO DATE IT IS STILL NOT FIXED AND REPLACED.
Air bags, Mar 19, 2017
TAKATA RECALL- I HAVE TWO RECALLS THAT ARE BOTH DANGEROUS AND NOT BEING ADDRESSED. THE FIRST RECALL WAS FEB 2016 AND THE SECOND ONE IN MAY 2016. I KEEP GETTING TOLD THERE IS NOT A FIX READY BUT THER IS A POSSIBLE RISK OF INJURY OR DEATH IF THE AIRBAGS DEPLOY. CONSIDERING THE AIRBAGS ARE A " SAFETY FEATURE" THIS IS COUNTER INTUITIVE.
Air bags, Mar 13, 2017
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V017000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. .UPDATED 05/23/17 *BF THE CONTACT HAS TRADED IN THE VHEICLE TO DEALER. *AS
Air bags, Mar 13, 2017
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Jan 20, 2017
"TAKATA RECALL" OVER 1 YEAR SINCE ORIGINAL NOTICES WENT OUT - RECALL NOTICE SAYS PARTS ARE NOT YET AVAILABLE - OPEN.
Air bags, Jan 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 07/31/17 *BF *CN
Air bags, Jan 11, 2017
TAKATA RECALL - NO REMEDY IN A TIMELY MANNER. I HAVE A LONG COMMUTE AND EVERY DAY I AM IN FEAR FOR MY LIFE, MY APPEARANCE, AND MY EYES AND OTHER SENSES BEING DAMAGED BY FLYING SHRAPNEL. I AM AN EMOTIONAL WRECK AND WANT THIS REMEDIED AS SOON AS POSSIBLE, PARTICULARLY WITH HOW DANGEROUS THE ROADS AND DRIVERS ARE ON MY COMMUTE. PLEASE FIX AS SOON AS POSSIBLE. I'D RATHER HAVE NO AIRBAG THAN THIS "TIME BOMB OF SHRAPNEL" WAITING TO GO OFF! HOW COME OTHER CAR COMPANIES ARE REPLACING THE AIRBAGS, BUT NOT MERCEDES?
Air bags, Dec 29, 2016
"TAKATA RECALL" ACCORDING TO TAKATA, IN THE EVENT OF AN INFLATORRUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIR BAG CUSHION MATERIAL, WHICH MAY RESULT IN INJURY OR DEATH TO VEHICLE OCCUPANTS. MERCEDES BENZ DID NOT REPLACED MY AIR BAGS. SOMETHING NEED TO BE DONE! I AM VERY DISAPPOINTED AND FRUSTRATED!
Air bags, Dec 8, 2016, crash
TL* THE CONTACT OWNED A 2009 MERCEDES-BENZ C300. WHILE VEERING LEFT, THE VEHICLE CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT TIGHTENED. THE PARAMEDICS ARRIVED AND ASSISTED IN REMOVING THE PASSENGER FROM THE VEHICLE. A POLICE REPORT WAS FILED. ONE INJURY WAS SUSTAINED, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS), 15V711000 (AIR BAGS), AND 16V081000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Air bags, Seat belts, Dec 2, 2016
TAKATA INFLATORS: THEY SENT ME A LETTER BACK IN MAY 2016 AND IN AUGUST 2016 STATING THAT BOTH DRIVER AND PASSENGER SIDE AIRBAGS ARE DEFECTING. THERE STILL HAS BEEN NO RESOLUTION REGARDING THIS AND ACCORDING TO TAKATA, IF THE AIRBAGS DEPLOY OR IF THEY DO NOT COULD RESULT IN SERIOUS INJURY OR DEATH. I AM DRIVING MY MERCEDES AROUND AND SCARED TO DEATH THAT THEY MAY OR MAY NOT PLOY AND COULD KILL MY FAMILY OR I. SRS CONTROL UNIT: MAY CORRODE AND CAUSE CONTROL UNIT MALFUNCTION. THIS IS STILL NOT RESOLVED ON MY VEHICLE AND THE LETTER WAS SENT OUT IN MARCH 2016. *TR
Air bags, Service brakes, Engine, Oct 26, 2016, crash
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE STOPPED AT A RED LIGHT, THE ENGINE REVVED AND THE VEHICLE ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 02/21/17*LJ UPDATED 9/5/18*JB
Air bags, Oct 26, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 24, 2016
TAKATA RECALL. MERCEDES BENZ HAS FAILED TO ACCOMMODATE MY VEHICLE BECAUSE OF THIS RECALL. THEY HAVEN'T EVEN NOTIFIED ME ABOUT IT. THEY SAY THAT THERE'S NOTHING THEY CAN DO.
Air bags, Sep 23, 2016, crash
TAKATA RECALL. MY DRIVER SIDE AIRBAG DID NOT DEPLOY IN A FRONT END COLLISION AT AN ESTIMATED 50 MPH.
Air bags, Sep 8, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ
Air bags, Aug 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C63. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.