2009 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 670 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 C-Class model years with reports.
Of the 2009 reports, 17 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Suspension, Electrical system, Air bags, Aug 24, 2016
TARAKA RECALL. SMART KEY NOT BEING RECOGNIZED , VEHICLE DEAD NEED TOW TRUCK TO DEALER VERY EXPENSIVE ,HAD BATTERY BUT ALL DEAD COST $1600.00 PLUS ON A 72000 MILE VEHICLE.ALSO FRONT SWAY STABILIZER BAR NEED TOTAL REPLACING (DEALER PART ONLY) SINCE ITS MAKING NOISE. BUSHINGS CANNOT BE CHANGED LIKE OTHERS THE WHOLE BAR NEEDS TO BE PURCHASE AT DEALER WITH BUSHING VULCANIZED TO IT. ON THE SMART KEY THE VEHICLE WAS STATIONARY THANK GOD
Exterior lighting, Air bags, Aug 22, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V177000 (EXTERIOR LIGHTING), 15V711000 (AIR BAGS), AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 8, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG MALFUNCTION SENSOR LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000. UPDATED 10/06/16*LJ
Air bags, Aug 8, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Steering, Air bags, Jul 22, 2016
TAKATA RECALL.. MY AIR BAG LIGHT REMAINS ON AND I FEAR THAT THEY ARE NOT WORKING. ALSO, MY CAR WILL NOT RESTART AFTER STOPPING AT A STORE. IN READING THE COMMENTS IN A RECENT FORUM, I AM NOT THE ONLY MERCEDES BENZ OWNER HAVING THIS PROBLEM. BASED ON THE COMMENTS THE ISSUE IS WITH THE STEERING COLUMN (EIS/ELS) AND IT IS A MANUFACTURING DEFECT. THE DEALER ALSO VERIFIED THAT THIS IS A COMMON PROBLEM WITH MERCEDES AND THE COST TO REPAIR IT IS $2100.00 UPWARD.
Electrical system, Exterior lighting, Air bags, Structure, Jun 14, 2016, crash
"TAKATA RECALL" I WAS DRIVING TO WORK AROUND 10:30 AM IN MY 2009 MERCEDES BENZ C300 ENJOYING THE COMMUTE. AS I APPROACHED THE STOP LIGHT.....BLANK!!!! I LASTLY REMEMBER BREAKING ....TO OPEN MY WATERING EYES TO SEE THAT I HIT ANOTHER VEHICLE AND DON'T RECALL ANYTHING AT ALL. AS I GET UP IN REALIZED THAT MY HEAD HURTS AND THERE WAS A SMALL TEAR IN THE STEERING WHEEL AS A SMALL PORTION OF THE BAG DEPLOYED BUT NOT FULLY.. IT APPEARED TO BE A FAULTY BAG THAT HAS CAUSED THIS SERIOUS INCONVENIENCE.
Air bags, Jun 14, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING, THE DRIVER AND PASSENGER HEAD REST AIR BAGS DEPLOYED INDEPENDENTLY. IN ADDITION, THE SRS MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/16/16*LJ UPDATED 08/31/16.*JB
Air bags, May 28, 2016
TAKATA RECALL: I RECEIVED A NOTICE OF RECALL # 16V-08, STATING THAT A DEFECTIVE DRIVER'S SIDE AIRBAG COULD RUPTURE AND CAUSE SERIOUS INJURY OR DEATH IN MY 2009 MERCEDES-BENZ C350. AFTER CONTACTING THE MANUFACTURER, I WAS TOLD THAT THE REPLACEMENT PARTS ARE UNAVAILABLE AND THAT THE WAIT FOR RECALL REPAIRS WILL BE CONSIDERABLE. MEANWHILE I'M LEFT DRIVING A CAR THAT CAN SERIOUSLY INJURE OR KILL ME IN THE EVENT OF AN AIRBAG DEPLOYMENT. I TOLD THE MANUFACTURER'S REPRESENTATIVE THAT THIS IS UNACCEPTABLE AND ASKED REPEATEDLY FOR EITHER A LOANER CAR WHILE WAITING FOR PARTS, OR FOR MERCEDES TO BUY BACK MY CAR. IN NO UNCERTAIN TERMS I WAS TOLD THAT NO SUCH ACTION IS POSSIBLE. WHY SHOULD I PUT MY LIFE IN DANGER FOR AN UNSPECIFIED LENGTH OF TIME FOR A DEFECT THAT MERCEDES IS RESPONSIBLE? ALL AFFECTED OWNERS SHOULD BE OFFERED NO-CHARGE LOANERS, REIMBURSEMENT FOR RENTAL CARS OR A BUY-BACK OF THEIR VEHICLES.
Air bags, May 25, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, May 3, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE DRIVING 5 MPH, THE SRS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PELVIS AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Air bags, May 2, 2016
DRIVERS SIDE SRS LIGHT IS ON AND I FEEL LIKE THE AIRBAG COULD DEPLOY WHILE DRIVING
Air bags, Apr 29, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT MENTIONED THAT THE DEALER DENIED A LOANER VEHICLE. THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Apr 12, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE SRS CONTROL UNIT SENSOR AND AIR BAG WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE REMEDIED UNDER NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE FAILURES RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Air bags, Apr 5, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 10, 2016
RECEIVED THE LETTER OF RECALL #15V711 IN DECEMBER 2015, ACCORDING TO WHICH SRS CONTROL UNIT SHALL BE REPLACED BY AUTHORIZED MB DEALER OR MBUSA WITHIN 60 DAYS FREE OF CHARGE, IT'S MARCH 10TH 2016 NOW, NOTHING HAPPENED, MB DIDN'T MAKE THE REPAIR OR EVEN CONTACT ME.
Air bags, Mar 9, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. AFTER STARTING THE VEHICLE, THE FRONT PASSENGER SIDE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE CAUSE OF THE FAILURE COULD NOT BE LOCATED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS). THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNAVAILABLE.
Air bags, Mar 4, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 3, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Mar 1, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 29, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Air bags, Feb 29, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 23, 2016
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE AIR BAG (SRS) LIGHT WOULD REMAIN ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V177000 (EXTERIOR LIGHTING), 15V711000 (AIR BAGS), AND 16V081000(AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE, PARTS DISTRIBUTION DISCONNECT.
Air bags, Seat belts, Feb 20, 2016
SRS FAULT WARNING CAME ON DASH , TOOK CAR TO DEALER THEY CHANGED A PART AND CHARGED ME FOR PARTS AND LABOR .NOW I GET A RECALL ON SAME ISSUES FROM MB AT NO COST , AND WANT TO BE REIMBURSED VIN #[XXX] 2009 C300 4MATIC RECALL NOTICE NHTSA #15V711 [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Air bags, Feb 18, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V711000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 19, 2016
THE VEHICLE HAD PARKED UNDER THE SUN, WITHOUT ANYONE INSIDE IT. THE DRIVER SIDE HEADREST AIRBAG WAS ACTIVATED. WE WENT TO THE DEALER (GARAGE ISLA VERDE) FOR WARRANTY, WE WERE INFORMED THAT THIS IS NOT COVERED BY THE WARRANTY, BESIDES BEING THE FIRST CASE OF ITS KIND, ACCORDING TO THEM. A WEEK LATER THE SAME THING HAPPENED TO THE HEADREST AIRBAG ON THE PASSENGER SIDE. AGAIN WE WERE INFORMED THAT THE GUARANTEE DID NOT COVER THAT ISSUE.