2009 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 670 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 C-Class model years with reports.
Of the 2009 reports, 17 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: electrical system
222 reports, newest first. Show all
Steering, Electrical system, Apr 9, 2015
I TURNED THE KEY AND NOTHING HAPPENED. THE CAR WOULD NOT START. LIGHTS WORKED. I CALLED ROADSIDE ASSISTANCE TO HAVE IT JUMP STARTED, DID NOT WORK. I THEN HAD IT TOWED AND WAS TOLD BY THE SERVICE DEPARTMENT AT A CERTIFIED MERCEDES DEALER THAT IT IS A KNOWN DEFECT CALLED ELECTRONIC STEERING LOCK EIS/ESL ALSO REFERRED TO AS TECHNICAL SERVICES BULLETIN LI80-57-P051521. TOTAL COST: $1250 THIS IS MY CAR'S 3RD KNOWN DEFECT: 1) REAR TAIL LIGHTS WOULD CATCH FIRE AND FAIL (FINALLY RECALLED BY MB AND REPAIRED) 2) COMMAND KNOB FOR SATELLITE RADIO AND GPS FAILED AND NOW 3) EIS/ESL DEFECT. *TR
Steering, Electrical system, Apr 1, 2015
WENT TO START MY CAR. TRIED JUMPING IT OFF THINKING IT WAS THE BATTERY CHECKED ALL THE FUSES. SPENT $70 TO HAVE TOWED TO MY MECHANIC. COME TO FIND OUT IT IS THE EIS SWITCH AND MERCEDES WILL NOT SELL HIM THE PARTS TO FIX ONLY MERCEDES CAN FIX. MY GUY SAID HE COULD FIX FOR $700, MERCEDES DEALERSHIP SAID OVER $1000. COME TO FIND OUT THIS IS A COMMON PROBLEM. AS MY CAR WAS AT MY MECHANIC SHOP ANOTHER MERCEDES CAME IN WITH THE SAME PROBLEM ( UNBELIEVABLE ). MERCEDES TAKES PRIDE IN THE VEHICLES YET WITH A COMMON PROBLEM THEY WILL NOT FIX FOR FREE ( SHOULD BE A RECALL ON THIS PROBLEM ) THIS WILL BE MY LAST MERCEDES I OWN. AUDI WILL BE MY NEXT CAR. VERY DISAPPOINTED IN MERCEDES. *TR
Electrical system, Exterior lighting, Mar 30, 2015
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C350. THE CONTACT STATED THAT THE VEHICLE'S HEADLIGHTS REMAINED ILLUMINATED CAUSING THE BATTERY TO FAIL. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A LOOSE WIRE THAT NEEDED TO BE ADJUSTED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,700.
Electrical system, Exterior lighting, Mar 12, 2015
I CAME TO A STOP BECAUSE MY CAR WAS GIVING ME ERROR CODES FOR CERTAIN PARTS OF THE RIGHT TAIL LIGHTS NOT WORKING(TURN& REVERSE) AND THEN THE FUNCTIONING LIGHTS WERE DIMMED. I TOOK A LOOK AT THE ASSEMBLY WHERE THE LIGHTS WERE PLACED AND NOTICED WHERE THE CAR'S ELECTRICAL WIRES WERE PLUGGED IN TO THE BULB ASSEMBLY THAT IT BURNED THROUGH THE ASSEMBLY. I TOOK THE CAR TO THE DEALERSHIP AND THEY FIXED THE RIGHT SIDE BUT NEGLECTED TO CHECK THE LEFT BECAUSE AT THE TIME IT WAS NOT MALFUNCTIONING (AT THAT TIME I WAS STILL UNDER WARRANTY). NOW, ON MARCH 8, 2015 (MY CAR IS NO LONGER UNDER WARRANTY) I CONTACTED THE DEALERSHIP AS WELL MBUSA BECAUSE THE LEFT SIDE IS NOW BEGINNING TO ACT ERRATICALLY, AND ALTHOUGH THERE IS NO BURNING (YET) I WOULD LIKE TO RESOLVE THE ISSUE. I CHECKED THE BULBS WHICH WERE GIVING ME ERRORS AND NONE OF THE BULBS WERE BURNED OUT. I BEGUN TO DO RESEARCH AND I FOUND THERE TO BE A RECALL FROM THE NHTSA CAMPAIGN NUMBER: 14V-177, BUT MY VIN NUMBER IS NOT INCLUDED IN THIS RECALL YET I HAD REPORTED THE VERY SAME ISSUE MUCH EARLIER THAN 2014. AS I CONTACTED BOTH THE DEALERSHIP AND MBUSA THEY BOTH SAID THAT MY CAR WAS NO LONGER UNDER WARRANTY AND THAT MY VIN WAS NOT INCLUDED IN THE RECALL REFUSING TO ACCEPT THAT THEY MADE AN ERROR IN THEIR WIRING AND NEGLECTING TO FIX BOTH SIDES THE FIRST TIME I TOOK THE CAR IN. *TR
Steering, Electrical system, Mar 5, 2015
A KNOWN ISSUE WITH MERCEDES BENZ C300 CARD MODEL YEAR 2008 AND UP. THE STEERING IGNITION SWITCH FAILS. THIS IS A DEALER FIX ONLY AND COSTS APPROXIMATELY $1500-$2000 DOLLARS. WHEN YOU GO TO START YOUR CAR NOTHING COMES ON, NO LIGHTS NO NOTHING. THE CAR IS BASICALLY DISABLED AND YOU HAVE TO HAVE IT TOWED TO THE DEALERSHIP. *TR
Electrical system, Mar 4, 2015
TL*THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE STEERING WHEEL SEIZED. THE CONTACT ALSO STATED THAT WHEN INSERTING THE KEY INTO THE IGNITION SWITCH, THE VEHICLE FAILED TO START AND THE KEY WOULD REMAIN STUCK IN THE IGNITION. IN ADDITION, ALL THE ELECTRICAL COMPONENTS WOULD REMAIN ON. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 73,000.
Steering, Electrical system, Engine, Feb 18, 2015
2009 MERCEDES BENZ C350 - STEERING WHEEL LOCK / $1400 TO REPAIR AND REPLACE THE MODULE. COMMON ISSUE WITH THE C-CLASS. *TR
Steering, Electrical system, Feb 12, 2015
WENT TO STORE AND WHEN I RETURNED TO THE CAR, THE TRUNK RELEASED NORMALLY AND DOORS UNLOCKED NORMALLY WITH THE KEY FOB. INSERTED THE KEY INTO IGNITION SWITCH. ABLE TO TURN KEY, BUT CAR WOULD NOT START. TRIED LOCKING AND UNLOCKING DOOR WHICH WORKED AGAIN. WAITED ANOTHER MINUTE AND CAR STILL WOULD NOT START. TRIED MOVING STEERING WHEEL, BUT IT WAS LOCKED AND COULD NOT TAKE CAR OUT OF PARK, BUT MADE SURE IT WAS ALL THE WAY INTO PARK. TRIED TO START CAR AGAIN, THIS TIME I HEARD WHAT SOUNDED LIKE A RELAY CLICKING FROM UNDER THE DASH, BUT STILL NO START. AFTER ANOTHER MINUTE, I TRIED AGAIN AND THIS TIME IT STARTED. I CAUTIOUSLY DROVE HOME AND PARKED AFRAID TO DRIVE THE CAR ANY LONGER AS THE IGNITION SWITCH ALSO CONTROLS THE STEERING LOCK AND THERE EXIST THE POSSIBILITY OF THE STEERING BECOMING LOCKED WHILE THE CAR IS IN MOTION, AS SEVERAL OTHERS HAVE POSTED AS HAPPENING TO THEM. A MAJOR SAFETY ISSUE EXIST SINCE THE STEERING COULD LOCK WHILE THE CAR IS IN MOTION AND MERCEDES BENZ SHOULD BE REQUIRED TO RECALL THIS VEHICLE TO REPAIR THIS BEFORE SOMEONE IS SERIOUSLY HURT OR KILLED. *TR
Electrical system, Jan 20, 2015
THERE NEEDS TO AN INQUIRY INTO THE SENSORS IN THE STEERING ON THE C CLASS MERCEDES. I JUST HAD MY SENSOR GO OUT WITH ONLY 30,152 MILES ON IT GO OUT. AS I HAVE TOLD OF THIS EXPERIENCE TO OTHER AND THE SAME STORY AROUND 30,000 MILES THEY HAD THE SAME ISSUES RESULTING IN THOUSAND DOLLARS IN REPAIRS. *TR
Steering, Electrical system, Jan 17, 2015
INSERTED KEY INTO IGNITION SWITCH. ABLE TO TURN KEY. BUT NO IGNITION LIGHTS COME ON IN ANY POSITION OF THE KEY. DOES NOT START. PROBLEM APPEARS TO BE INTERMITTENT, AS AFTER SEVERAL TRIES IT MAY FUNCTION CORRECTLY WITH INCREMENTAL IGNITION ON SETTINGS AND THEN STARTING. AS THIS IGNITION SWITCH ALSO CONTROLS THE STEERING LOCK, THERE EXISTS THE POSSIBILITY OF THE STEERING BECOMING LOOKED WHILE THE VEHICLE IS IN MOTION. HENCE, A MAJOR SAFETY ISSUE EXISTS! SHOULD STEERING BECOME LOCKED WHILE VEHICLE IS IN MOTION (AT ANY SPEED) THE CONSEQUENCES ARE EXTREMELY DANGEROUS!. *TR
Steering, Electrical system, Jan 16, 2015
COMMON ISSUE ON THIS MODEL AND YEAR. ELECTRICAL IGNITION SYSTEM / ELECTRICAL STEERING LOCK UNIT AND IT'S NOT SOMEHOW A RECALL. *TR
Steering, Electrical system, Dec 29, 2014
CAR WOULD NOT START. HAD TO BE TOWED TO DEALER. REPAIR COST 1150 DOLLARS. ONE WEEK WITHOUT CAR. *TR
Electrical system, Nov 13, 2014
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT ALL THE WARNING LIGHT ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ALSO RECEIVED NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING) AND STATED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Steering, Electrical system, Nov 10, 2014
I HAD AN ISSUE WITH MY CAR 5 MONTHS AGO DUE TO THE CAR WOULD NOT TURN ON. MERCEDES TOLD ME IT WAS THE KEY AND I NEEDED TO PURCHASE A SECOND KEY. IN THE MEAN TIME, I WAS WAITING FOR THE NEW KEY MY OLD KEY WAS ABLE TO GET MY CAR START. AS TIME WENT BY, THE SAME ISSUE HAPPEN SEVERAL TIMES CAUSING ME TO LOSE WORK AND LEAVING ME IN THE MIDDLE OF NO WARE. FRIDAY NOVEMBER 7 2014 WAS THE LAST INCIDENT AND I DID NOT GET HOME UNTIL 5 AM WAITING TO A SERVICE TRUCK TO PICK UP MY CAR. THIS TIME THE IGNITION SWITCH IT'S NOT WORKING WITH NONE OF THE KEYS. I HAD TO CALL A MY INSURANCE TO PICK UP THE CAR FOR THE SECOND TIME AND TAKE IT TO A CERTIFIED DEALER TO REPLACE THE IGNITION KEY AND STARING WHEEL DUE TO ITS LOCK. *TR
Electrical system, Oct 29, 2014
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. WHILE ATTEMPTING TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V177000 (ELECTRICAL SYSTEM), IT WAS DISCOVERED THAT THE HOUSING UNIT FOR THE HEADLIGHTS AND TAILLIGHTS WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,131.
Electrical system, Sep 12, 2014
AS I RECENTLY RECEIVED A NOTICE FOR MERCEDES BENZ RECALL #14V-177. I WENT UP TO THE NEAREST LOCATION IN FORT WORTH AND THEY SAID I HAD TO WAIT FOR A "SECOND NOTICE" FOR MY TAILLIGHTS TO BE FIXED. I AM DRIVING ON A BAD BRAKE LIGHT FOR 2 MONTHS AND AS I FOLLOW UP WITH THIS DEALERSHIP, THEY SAID IT WOULD DEFINITELY ARRIVE THE FIRST WEEK OF SEPTEMBER. ITS THE 12TH, NO LETTER, NO FOLLOWUP FROM THESE PEOPLE AND I'M CONCERNED WITH HOW MANY OTHER PEOPLE THEY ARE DOING THIS TOO. PLEASE HELP IN ANY WAY AS I HAVE NO LEADS. THANK YOU *TR
Steering, Electrical system, Exterior lighting, Aug 29, 2014
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THE KEY FAILED TO TURN FROM THE OFF TO ON POSITION. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THE CHIP IN THE STEERING COLUMN NEEDED TO BE REPLACED AND THE KEYS NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000. UPDATED 10/22/2014*LJ THE CONSUMER STATED THE MANUFACTURER WAS CONTACED AND OFFERED ASSISTANCE WITH THE COST OF REPAIR ONLY IF THE REPAIR HAD NOT BEEN PAID PREVIOUSLY FOR. UPDATED 4/1/15 *JS
Steering, Electrical system, Aug 18, 2014
I WAS TURNING ON MY MERCEDES BENZ C300 2009, WHEN IT SUDDENLY STATED TAKE YOUR IGNITION, THEREFORE I MADE A PHONE CALL TO MERCEDES BENZ ROADSIDE ASSISTANCE. ONCE THE TECHNICIAN ARRIVED HE CLEARLY STATED IT WAS THE STEERING HOWEVER HE STATES THEY DO NOT HAVE ANY WARNING SIGNS. I AM VERY CONFUSED BECAUSE 09 C300 DID NOT HAVE ANY PRIOR WARNINGS, IT ALWAYS TELLS ME EVERYTHING ON THE SCREEN. THIS REPAIR IS AROUND 1000 AND THE VEHICLE HAS BEEN IN A RECALL BUT THE DEALERSHIP I PURCHASED IT FROM IS FROM CHEVROLET AND THEY DO NOT ACCEPT FROING VEHICLES. I TRULY BELIEVE CONSUMERS SHOULD NOT HAVE TO PAY FOR SOMETHING IT DOES NOT WARN YOU FOR, SPECIALLY SINCE YOU ARE PURCHASING A GERMAN CAR NOT AMERICAN. *TR
Steering, Electrical system, Aug 6, 2014
2009 MERCEDES BENZ C300 NEEDS REPLACEMENT OF THE ELECTRIC STEERING LOCK (CODE 6180.57-P-051521), NO WARNING LIGHTS APPEARED CAR WOULD NOT TURN ON. *TR
Electrical system, Jul 29, 2014
MY CAR WILL NOT START. BATTERY WAS TESTED AND IS IN GOOD CONDITION. WHEN KEY IS INSERTED THE PANEL SHOWS A MESSAGE SAYING "PLEASE REMOVE KEY". I HAD TO TOW MY CAR TO SERVICE CENTER AND I AM STILL WAITING FOR TECH INFO ON CAUSE OF PROBLEM. I HAVE READ IN NHTSA WEBSITE MANY COMPLAINTS OF THE SAME NATURE. SEEMS THERE IS A MANUFACTURER DEFECT ON THE ELECTRONIC IGNITION SYSTEM ON THIS MODELS. TO ME THIS IS A SERIOUS SECURITY ISSUE TO OWNERS. IMAGINE HAVING IT HAPPEN WHILE CAR IS RUNNING... THE STEERING WHEEL LOCKS AND CANNOT BE UNLOCKED IN ANY WAY. CAR DOES NOT EVEN CRANK. WITH STEERING WHEEL LOCKED TOWERS NEED TO HAVE SPECIAL TOOLS TO HANDLE CAR, NOT ALWAYS AVAILABLE. I CAN NOT BELIEVE THAT WITH SO MANY COMPLAINTS ALREADY FILED NHTSA HAS NOT ORDERED A RECALL ON THIS MATTER. ARE THE COMPUTERS ON THIS MODEL PREPROGRAMMED BY MANUFACTURER TO STOP WORKING AFTER CERTAIN TIME? *JS
Steering, Electrical system, Jul 15, 2014
I WENT OUT TO MY CAR THIS MORNING TO DRIVE TO WORK AND MY CAR WOULD NOT START. THE LIGHTS CAME ON I COULD LOCK AND UNLOCK MY CAR HOWEVER WHEN I PUT THE KEY IN, IT TURN ALL THE WAY BUT IT WOULD NOT CRANK. I CALL MERCEDES BENZ 24 HOUR ROADSIDE ASSISTANCE AND THEY CONFIRMED THAT MY BATTERY WAS NOT THE PROBLEM. THE TECHNICIAN EVEN TOLD ME HE NOTICED THAT THIS HAPPENED TO OTHER OWNERS AND THEY DID NOT KNOW WHY IT WAS HAPPENING WITHOUT WARNING. THIS IS SO UNACCEPTABLE. *TR
Steering, Electrical system, Jul 13, 2014
MY 2009 C300 WAS JUST TOWED TO THE BENZ DEALER FOR THE "TECHNICAL SVS BULLETIN" KNOWN AS LI80-57-P051521. (THE KNOWN AND DOCUMENTED INTERNAL ISSUE WITH THE ELECTRONIC STEERING LOCK CAUSING CRANK FAILURE THAT HAS BEEN IDENTIFIED BY THE NHTSA.) I WOULD LIKE TO KNOW WHY BENZ IS NOT ASSISTING WITH THIS MATTER. LAST YEAR I JUST REPLACED THE BACK LIGHTS ON THE VEHICLE THAT WAS SMOKING AND BURNING; CAUSING MY BRAKE LIGHTS TO GO OUT AND CAUSING DAMAGE TO ITEMS IN MY TRUNK. NOW FINALLY, THAT PART IS NOW BEING RECALLED! WHY IS BENZ AWAITING FOR SOMETHING BAD TO HAPPEN BEFORE THEY TAKE RESPONSIBILITY FOR THEIR PARTS. WITH ALL OF THE DOCUMENTED COMPLAINTS OF THE C300 CAR NOT CRANKING DUE TO THE FAILURE OF THE ELECTRONIC STEERING LOCK, WHY IS BENZ BEING ALLOWED TO GO FORWARD WITHOUT A RECALL OF THIS FAULTY PART THEIR INSTALLING IN THESE CARS? IT SEEMS VERY EVIDENT THAT THOUGH BENZ HAS DOCUMENTATION OF "CONSISTENT FAILURE" OF THE EIS/ESL ON THE C300S, THEY'RE REFUSING TO RECALL THE CARS FOR THESE ISSUES IN AN ATTEMPT TO GENERATE CONSTANT BUSINESS FOR THE BENZ DEALERSHIPS. (FOR INSTANCE, WHEN I WALKED INTO THE DEALERSHIP, MY SERVICER WAS ABLE TO QUOTE ME A PRICE ON THE REPAIR OF MY CAR WITHIN SECONDS AS HE STATED THAT HE JUST COMPLETED THE SAME REPAIR ON A CAR SAME MAKE, MODEL AND YEAR AS MINE THE DAY BEFORE....UUMM...WHAT A COINCIDENCE!) THIS RACKET THAT BENZ IS RUNNING HAS COST ME $1,000.00. THIS HAS TO BE AGAINST THE LAW. I'LL HAVE TO LOOK UP THE TEXAS DECEPTIVE TRADE ACT AND/OR REPORT THIS TO THE TEXAS ATTORNEY GENERAL. *TR
Electrical system, Jul 9, 2014
TL* THE CONTACT OWNS A 2009 MERCEDES C300. THE CONTACT STATED THAT THE ENGINE FAILED TO START. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC IGNITION SWITCH AND THE ELECTRONIC STEERING LOCK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 98,000. UPDATED 09-15-14 *BF THE CONSUMER STATED THAT PRIOR TO THE FAILURE, THE KEY BECAME DIFFICULT TO REMOVE FROM THE IGNITION. UPDATED 2/23/2015 8JS
Electrical system, Jul 8, 2014
IN 2010 I PURCHASE 2009 MERCEDES BENZ C300 FROM A DEALER. CAR WAS NICE AND PERFECT UNTIL A YEAR LATER I HAVE TO CHANGE THE LOW BEAM AND EYES LIDS LIGHT BULB. EVERYTHING WAS CHANGE MY CAR ELECTRICAL WAS BAD MY HEADLIGHTS KEEP GETTING DAMAGE. I CHANGED LIGHT BULBS ABOUT 4 TIMES A YEAR. AND TODAY ON MY WAY HOME FREON WORK MY CAR TAIL LIGHTS MSG STARTING TO SHOW. I TAKE A LOOK THE BULB WAS FINE UNTIL I SMELL THE BURNING CAME OUT OF MY TAIL LIGHTS HARNESS I SAW A BURN WIRE START SPARKING SO I STOP THE CAR AND PULL IT OUT BECAUSE I'M AFRAID IT WILL SPARKING TO THE FUEL TANK. I LOOK UP ONLINE WHAT IS THE COST. IT SEEM LIKE A LOT OF PEOPLE HAS THE SAME ISSUE AS ME. NOW I DON'T KNOW WHAT TO DO BESIDE LOOKING ON INTERNET AND FIND THE WAY TO SOLVE THIS PROBLEM. HTTP://M.MBWORLD.ORG/FORUMS/SHOWTHREAD.PHP?T=465331&STYLEID=20 THIS LINK WILL SHOW EVERYBODY HAVE THE SAME ISSUE AND I DON'T KNOW WHY MERCEDES NEVER RECALL AND FIX THIS PROBLEM. WHAT WILL HAPPEN IF I KEEP ON DRIVING AND THE WIRE SPARK TO THE FUEL. PLEASE HELP I'M NOT ASKING THIS JUST FOR MYSELF BUT FOR OTHER PEOPLE WHO DOESN'T KNOW. THANK YOU. *JS
Steering, Electrical system, Jun 30, 2014
MY CAR LEFT ME STRANDED AT WORK. WHEN I WAS LEAVING WORK MY CAR WOULD NOT START THE STEERING WAS COMPLETELY LOCKED . THE CAR WOULD NOT EVEN START THE ONLY THING THAT WOULD TURN ON WAS THE RADIO AND A MESSAGE OF NOT TO FORGET TO REMOVE YOUR KEY. I COULD NOT EVEN GET THE CAR OUT OF GEAR. I WOULD CRANK IT AND NOTHING, IT WAS COMPLETELY DEAD. I NEVER RECEIVED A MESSAGE TO WARN ME THAT SOMETHING WAS FAULTY.. BEFORE TAKING CAR INTO DEALERSHIP I DID MY RESEARCH ONLINE AND SPOKE WITH A SERVICE TECH AT MERCEDES AND SAID THAT IT WAS POSSIBLY EIS FAILURE AND STEERING LOCK. AFTER SO MANY COMPLAINS LIKE MINE ONLINE I CAN'T BELIEVE THERE IS NOT A RECALL ON THIS. I BELIEVE THIS IS A SAFETY HAZARD. WHAT IF THIS WOULD OF HAPPENED WHEN I WAS DRIVING AND MY STEERING LOCKED? WHO KNOWS?...IS MERCEDES WAITING FOR SERIOUS ACCIDENTS TO HAPPEN? THESE FAILURES ARE REALLY A CALL FOR A RECALL..IF THERE ARE ANYMORE MERCEDES OWNERS OUT THERE WITH THE SAME PROBLEM FILE YOUR COMPLAINTS MAYBE IF MORE OF US COMPLAIN THEY WILL DO A RECALL. THIS IS NOT CHEAP TO FIX IT COST FROM $1200 TO $1700. I BOUGHT A MERCEDES BELIEVING I WAS BUYING A DEPENDABLE VEHICLE NOW I AM HAVING SECOND THOUGHTS AFTER ALL I HAVE READ... *TR