2009 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 670 owner complaints filed for this model year. This is the 2nd highest complaint count among 23 C-Class model years with reports.
Of the 2009 reports, 17 involved a crash and 19 involved a fire. 16 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
670 reports, newest first.
Electrical system, Air bags, Nov 2, 2017
TAKATA RECALL - NHSTA RECALL NUMBER 16V081 AND 17V017 AND NHSTA RECALL NUMBER 15V711 REGARDING THE SRS CONTROL MODEL. I HAVE RECEIVED SEVERAL NOTICES OF THESE 3 VERY DANGEROUS AND URGENT RECALLS. MY VEHICLE IS SUBJECT TO THESE RECALLS AND NO REMEDY HAS BEEN PROVIDED FOR ALL. I HAVE CONTACTED THE MANUFACTURER AND MERCEDES BENZ DEALERSHIP TO HAVE THESE RECALLS FIXED, BUT I AM TOLD THEY HAVE NO PARTS TO FIX THE RECALL, NO REMEDY HAS BEEN PROVIDED AND THERE IS NOTHING THEY CAN DO TO ADDRESS THE RECALLS - MEANWHILE, I AM AT RISK EVERY TIME I GET BEHIND THE WHEEL AND CONTINUE TO RECEIVE NOTICES ABOUT HOW DANGEROUS THIS RECALL CAN BE, LIFE THREATENING. NOW TAKATA IS FILING BANKRUPTCY AND IT HAS BEEN YEARS SINCE THE RECALLS WERE ISSUED - WHY IS THERE NO REMEDY AVAILABLE TO FIX THIS? NO DEALERSHIP WILL ADDRESS THE ISSUES, IT IN JUST AN ON GOING, NEVER ENDING GAME. I WANT TO KNOW HOW I CAN FIX MY DEFECTIVE CAR BEFORE MY WIFE, CHILDREN, OR MYSELF ARE INJURED OR KILLED DUE TO THE SEVERITY OF THIS SPECIFIC RECALL.
Air bags, Nov 1, 2017
TAKATA RECALL - MY COMPLAINT IS TO REPORT THE LACK OF TIMELINESS OF REPAIR FOR 2 MANUFACTURER RECALLS: #2016020003 AND #2016070003. I HAVE CONTACTED THE DEALERS SEVERAL TIMES AND THE PARTS FOR REPAIR ARE NOT AVAILABLE FROM THE MANUFACTURER. I AM CONCERNED ABOUT THE CAR'S SAFETY AND LACK OF INFORMATION AVAILABLE ON WHEN THE PARTS WILL BE AVAILABLE.
Air bags, Nov 1, 2017
TAKATA RECALL
Air bags, Oct 31, 2017
NO CORRECTION
Air bags, Oct 31, 2017
TAKATA RECALL
Air bags, Oct 30, 2017
TAKATA RECALL- MERCEDES STATES THEY STILL HAVE NO REPLACEMENT AIRBAG FOR MY VEHICHLE
Air bags, Oct 28, 2017
TAKATA RECALL . AIRBAG NOT REPAIRED IN A TIMELY MANNER
Air bags, Oct 28, 2017
TAKATA AIRBAGS NEVER REPLACED. MB ALWAYS STATES PART ARE NOT AVAILABLE.
Air bags, Oct 28, 2017
TAKATA RECALL, SINCE AUGUST 2016 WE HAVE BEEN WAITING TO GET THE AIRBAGS CORRECTED OR REPLACED WITH NO ASSIATANCE. THIS VEHICLE IS DRIVEN ON A DAILY BASIS, AND OUR SAFETY IS AT RISK.
Air bags, Oct 28, 2017
I HAVE AN AIRBAG DEFECTIVE, I HAVE RECEIVED THE NOTICE BY MAIL TO CHANGE FOR FREE THE AIRBAG BUT EVERY DEALER THAT I HAVE CONTACTED DON'T HAVE RECEIVE ANY PART FOR THIS REPLACEMENT. SO WHAT CAN I DO?
Exterior lighting, Air bags, Oct 27, 2017
"TAKATA RECALL" THERE ARE TWO RECALLS ON THE FRONT AIRBAGS ONE ISSUES IN FEBRUARY 11, 2016 AND THE OTHER MAY 25, 2016. I'VE TAKEN MY CAR IN SEVERAL TIMES FOR SERVICE AND INQUIRED ABOUT THE RECALL. AS OF TODAY THE REMEDY IS NOT AVAILABLE. THERE IS A FAULT SWITCH WITH THE HEADLIGHTS IN OFF POSITION THE LEFT RIGHT TURN SIGNAL FLASH WHEN THE KEYS ARE NOT IN THE VEHICLE. IT DRAINS THE BATTERY WHICH HAVE REPLACED TWICE. WE DETERMINED THAT IF WE KEEP THE LIGHT SWITCH IN AUTOMATIC POSITION IT DOES NOT HAPPEN.
Air bags, Oct 27, 2017
TAKATA RECALL---STILL DON'T HAVE A FIX FOR THE DRIVER AND PASSENGER AIRBAGS. I WAS NOTIFIED OF BOTH IN EARLY 2016.
Air bags, Oct 26, 2017
TAKATA RECALL AIRBAG. I WAS NOTIFIED IN FEB. 2016 THAT. Y CAR WAS INVOLVED IN THE RECALL AND NOTHING HAS BEEN DONE IN 18 MONTHS TO FIX THIS DEADLY RECALL.
Air bags, Oct 26, 2017
CALLED THE DEALER BENZEL BUSCH OF ENGLEWOOD NJ SEVERAL TIMES AND ALL I GET IS "PARTS ARE NOT AVAILABLE YET"
Air bags, Oct 26, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HOUSTON GREENWAY (3900 SOUTH FWY, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 26, 2017
TAKATA RECALL. DEALERS DO NOT HAVE REPLACEMENT PARTS. NOTICE DATES: FEB 2016 AND MAY 2016. RECEIVED NOTICE YESTERDAY TAKATA FILED BANRUPTCY. STILL NO REPLACEMENT.. I AM USING TODAY'S DATE AS INCIDENT DATE AND THE MILES ARE FROM THE DATE OF THE NOTICE
Air bags, Oct 25, 2017, crash
"TAKATA RECALL"
Air bags, Oct 25, 2017
TAKATA RECALL I HAVE HAD A RECALL ON MY PASSENGER AND DOOR AIRBAGS FOR OVER A YEAR WITHOUT A FIX. I HAVE SMALL CHILDREN THAT RIDE IN THE CAR WITH ME AND THIS RECALL NOT BEING FIXED PUTS MY FAMILY IN DANGER. THIS IS VERY WORRISOME.
Air bags, Oct 24, 2017
TAKATA RECALL!! THE MANUFACTURER CANNOT PROVIDE REMEDY FOR MY CAR. I HAVE BEEN WAITING AIRBAG REPLACEMENT FOR MORE THAN 2 YEARS. I WAS ORIGINALLY TOLD THE AIRBAG FOR MY CAR WOULD BE REPLACED BY END OF 2017, BUT THEY CANNOT FULFILL THEIR PROMISE.
Steering, Oct 24, 2017
THE VEHICLE FAILS TO START. WHEN THE KEY FOB IS PLACED IN THE IGNITION STATES TO REMOVE THE KEY FOB. DEALERSHIP STATED THAT THE CAR IS HAVING PROBLEMS WITH THE STEERING COLUMN LOCK WHICH SEEMS TO BE A VERY COMMON ISSUE WITH THIS VEHICLE AS MANY OTHERS IN THE MBUSA FORUM ARE HAVING THIS PROBLEM WITHOUT ANY ASSISTANCE FROM MB. AS I WAS ON MY WAY TO WORK ON AUGUST 25,2017 I STOPPED AT WALGREEN'S TO MAKE A PURCHASE. WHEN I GOT BACK TO THE VEHICLE AND ATTEMPTED TO START THE CAR IT WOULD NOT START. I THEN TRIED JUMPING THE VEHICLE FROM ANOTHER VEHICLE WITH NO LUCK. THE CAR WAS THEN TOWED TO THE DEALERSHIP WHO INITIALLY STATED THAT THE CAR WAS NOT RECOGNIZING THE KEY FOB. THEY THEN IN TURN STATED THAT NO THE CAR'S STEERING COLUMN LOCK IS NOT WORKING PROPERLY. I THEN RESEARCHED THE WEB AND NOTICED THAT THIS APPEARS TO BE A VERY COMMON ISSUE IN WHICH THERE HAS BEEN MANY NUMEROUS COMPLAINTS. MY CAR IS COVERED UNDER WARRANTY BUT THEY WILL NOT COVER THIS ITEM AS THEY ARE ONLY COVERING THE POWERTRAIN.
Air bags, Oct 24, 2017
WE HAVE BEEN NOTIFIED BY OUR MERCEDES DEALER THAT OUR CAR HAS BEEN IDENTIFIED AS HAVING THE DEFECTIVE AIRBAGS BUT FOR OVER A YEAR THEY HAVE SAID THEY DON'T HAVE THE PARTS TO HELP. NOW A FEDERAL COURT RULING INFORMS US THAT WE CAN INDEED SCHEDULE A FREE REPAIR BUT MERCEDES STILL SAYS THEY CAN'T HELP. CALLING THE NUMBERS ON THE NOTIFICATION LETTER JUST GIVES US AUTOMATIC ANSWERING MACHINES STATING WE HAVE TO CALL MERCEDES BUT MERCEDES BENZ FLETCHER JONES IMPORTS LAS VEGAS JUST SAYS NO. WE WOULD LIKE THE AIRBAG CHANGED BEFORE SOMETHING BAD HAPPENS. WHAT DO WE DO? /[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Air bags, Oct 24, 2017
"TAKATA RECALL"
Air bags, Oct 24, 2017
TAKATA INFLATORS. PARTS ARE STILL NOT AVAILABLE FOR REPLACEMENT.
Air bags, Oct 23, 2017
WE WERE NOTIFIED OF THIS RECALL 3 YEARS AGO AND WE STILL HAVE NOT BEEN ABLE TO GET THE RECALL REPAIRS MADE. WE ARE ON THE WAITING LIST WITH OUR DEALERSHIP. WE ARE NOW BEING TOLD NO REMEDY IS AVAILABLE SO WE MUST CONTINUE TO DRIVE WITH THIS DANGEROUS CONDITION.
Air bags, Oct 20, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2016. THE DEALER (MERCEDES-BENZ OF MELBOURNE, 509 E NASA BLVD, MELBOURNE, FL, 32901) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.