2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Air bags, Feb 27, 2019
2010 MERCEDES-BENZ C300. CONSUMER WRITES IN REGARD TO AIRBAG SAFETY RECALL AND WHEN PARTS FOR REPAIR WILL BE MADE AVAILABLE. *AS
Air bags, Feb 26, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AN APPOINTMENT WAS SCHEDULED AT MERCEDES-BENZ OF CORAL GABLE (LOCATED AT 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593). WHEN THE CONTACT ARRIVED AT THE DEALER, HE WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 26, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SAN ANTONIO AT 210-920-3235 (LOCATED AT 9600 SAN PEDRO AVE, SAN ANTONIO, TX 78216) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *DT
Air bags, Feb 22, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2016. MERCEDES-BENZ OF SAN DIEGO (4750 KEARNY MESA RD, SAN DIEGO, CA 92111) STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 15, 2019
LOCAL MERCEDES DEALERSHIP IS UNABLE TO SUPPLY NEEDED PARTS FOR THE RECALL. RECEIVED LETTER STATING PARTS WERE AVAILABLE AND TO CALL DEALER TO SET UP SERVICE. CALLED AND ARRANGED SERVICE AT MAILTLAND FLORIDA DEALERSHIP. DEALER CALL ME NEXT DAY AND INFORMS THAT PARTS WERE NOT AVAILABLE YET. CONTACTED THIS WEEK BY SAME DEALER AND TOLD THAT PARTS WERE NOW IN. SCHEDULED SERVICE FOR TODAY. LEFT CAR AT 11:00AM THIS MORNING, WAS CALLED AT 3 PM AND TOLD PARTS WERE NOT AVAILABLE. WOULD LIKE TO FIND OUT IF THESE AIRBAGS ARE GOING TO BE REPLACED OR SHOULD I GET RID (XXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air bags, Feb 12, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF BEDFORD (18122 ROCKSIDE RD, BEDFORD, OH 44146, (440) 439-0100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 11, 2019
TAKATA RECALL. I RECIEVED MAILING ALMOST 2 YEARS AGO AND IM TIRED OF WITING ON MY AIR BAGS TO BE REPLACED ON MY CAR. IT'S SCARY TO LOOK UP AND SEE HOW SO MAY LIVES ARE TAKEN BEHIND THIS MISTAKE THAT CAN BE FIXED. I'M READY FOR MY REPLACEMENT ON THE AIRBAGS OR RECALL THE ENTIRE CAR. MY LIFE AS WELL AS OTJERS LIVES ARE AT STAKE DAILY. YOU HAVE THE CHANCE TO FIX THIS BEFORE ANOTHER ACCIDENT AND/ OR DEATH HAPPENS. I PRAY THAT IT DOESN'T HAPPEN TO ME. I JUST WANT MY CAR FIXED.
Air bags, Feb 11, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF FARMINGTON (555 N BOURNE CIRCLE, FARMINGTON, UT 84025, (801) 447-3300) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Feb 8, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR MANUFACTURER RECALL NUMBER: 2019010001 AND NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE THE PARTS WITHIN A REASONABLE TIME FRAME. THE DEALER (MERCEDES-BENZ OF WESTWOOD, 425 PROVIDENCE HWY, WESTWOOD, MA 02090, (781) 688-1000) WAS CONTACTED OVER TWO YEARS AGO, BUT THERE WAS NO RESPONSE TO DETERMINE WHEN PARTS WOULD BE AVAILABLE FROM THE MANUFACTURER THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 7, 2019
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RBM OF ALPHARETTA (345 MCFARLAND PKWY, ALPHARETTA, GA 30004, (678) 637-2333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jan 26, 2019
TAKATA RECALL
Air bags, Other or unspecified, Jan 9, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C63. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF SACRAMENTO, 1810 HOWE AVE, SACRAMENTO, CA 95825, 888-479-0451) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED BOTH DRIVER AND PASSENGER AIRBAGS WERE RECALLED. IT HAS BEEEN 3 YEARS THAT CONSUMER FILED A COMPLAINT STILL NO DATE FOR REPLACEMENT.*JB
Air bags, Jan 8, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (FLETCHER JONES IMPORTS, 7300 W SAHARA AVE, LAS VEGAS, NV 89117) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Jan 4, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS (6113 LEMMON AVE, DALLAS, TX 75209, (214) 736-5753) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Dec 19, 2018
****NOTE - NOT ENOUGH INFORMATION**** TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000; HOWEVER, THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE DEALER (LAGUNA NIGUEL MERCEDES, 1 STAR DR, LAGUNA NIGUEL, CA 92677, 949-416-2438) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 109,000. THE VIN WAS NOT AVAILABLE.
Air bags, Dec 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W4. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF CHERRY HILL AT 856-663-3200 (LOCATED AT 2151 NJ-70, CHERRY HILL, NJ 08002) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 15, 2018
TAKATA AIRBAG RECALL OF FEB 2016, IT HAS BEEN ALMOST 3 YEARS SINCE THE RECALL AND NO RESOLUTION FOR MY CAR
Steering, Air bags, Wheels, Dec 12, 2018
ISSUES ASSOCIATED WITH TAKATA AIR BAG HAS NOT BEEN ADDRESSED.
Air bags, Dec 10, 2018
THE AIR BAG IS NOT WORKING
Air bags, Dec 4, 2018
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF SOUTH BAY AT 310-513-5300 (LOCATED AT 3311 PACIFIC COAST HWY, TORRANCE, CA 90505) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 29, 2018
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF STEVENS CREEK (4500 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 641-4610) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 23, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2016. AFTER CONTACTING THE LOCAL DEALER (MERCEDES-BENZ OF OMAHA, 14335 HILLSDALE AVE, OMAHA, NE), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 19, 2018
THERE ARE TWO RECALLS ASSOCIATED WITH MY MAKE AND MODEL MERCEDES. MERCEDES ACKNOWLEDGED THE "TAKATA" AIRBAG RECALL VIA A LETTER IN APRIL 2016. DESPITE RECEIVING REMINDERS THAT MY VEHICLE MAY REQUIRE IMMEDIATE REPAIR SERVICE AS PART OF A MANUFACTURER'S RECALL, NO REPLACEMENT HAS OCCURRED. I WANT TO KNOW IF IT IS SAFE TO CONTINUE TO DRIVE AROUND WITH THIS ISSUE?
Air bags, Nov 9, 2018
DESCRIPTION OF THE SECURITY RISK YOUR PASSENGER SIDE AIRBAG IS AFFECTED BY THIS RECALL BASED ON THE DEFAULT DECISION OF TK HOLDINGS, INC. (TAKATA). IN CERTAIN CIRCUMSTANCES DURING A CRASH THAT REQUIRES FRONTAL AIRBAG DEPLOYMENT, THE DEFECT IN THE PASSENGER SIDE AIRBAG INFLATOR CAN CAUSE THE AIRBAG TO EXPLODE DURING DEPLOYMENT AND COULD RESULT IN SHARP METAL FRAGMENTS STRIKING THE DRIVER OR OTHER OCCUPANTS, CAUSING SERIOUS INJURY OR DEATH.
Electrical system, Air bags, Fuel/propulsion system, Nov 4, 2018
FUEL TANK LEAK- SMELL GAS IN CAR AND OUTSIDE CAR. RECEIVED NOTICE OF AIRBAG RECALLS AND LIGHT ISSUE AS WELL. MAIN CONCERN IS GAS SMELL EMANATING FROM MY CAR. THIS HAPPENS MOSTLY WHEN I FILL THE TANK.