2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Air bags, Nov 3, 2018
PASSENGER SIDE AIRBAG MUST BE REPLACED
Air bags, Oct 31, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MECEDES-BENZ C300. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIRS. THE CONTACT RECEIVED THE RECALLS IN 2016. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 30, 2018
TAKATA RECALL WAITING OVER 2 YEARS
Air bags, Oct 18, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER (FLETCHER JONES MERCEDES, 7300 W. SAHARA AVE, LAS VEGAS, NV) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 13, 2018
TAKATA RECALL. 16V081 16V363 17V017 HAVE NOT HEARD FROM MBUSA SINCE JAN. 2018 DESPITE LETTER TO THEM SEVERAL MONTHS AGO REQUESTING UPDATE. LAST LETTER FROM MBUSA STATED PARTS EXPECTED JUNE 30, 2018. CAR WAS REASSIGNED IN LAST LETTER FROM GROUP 4 TO GROUP 5 -- ODD BECAUSE CAR IS FROM 2010 AND IN SOUTH FLORIDA.
Air bags, Sep 30, 2018
TAKATA INFLATORS: THE MANUFACTURER HAS FAILED TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE. IT HAS BEEN OVER 2.5 YEARS.
Air bags, Sep 25, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (WALSER MERCEDES-BENZ OF WICHITA, 1545 N GREENWICH RD, WICHITA, KS 67206, 316-221-3482) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Sep 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTH PALM BEACH (9275 ALTERNATE ROUTE A1A, NORTH PALM BEACH, FLORIDA 33403, (561) 848-2900) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 3, 2018
TAKATA RECALL. I FIRST RECEIVED A LETTER FROM MERCEDES BENZ DATED MAY 2016. THEY INFORMED ME OF THE RECALL FOR TAKATA AIR BAGS. IT HAS BEEN ALMOST 2 1/2 YEARS SINCE THE FIRST LETTER AND NOTHING HAS BEEN DONE TO REMEDY THE SITUATION.
Air bags, Aug 26, 2018
"TAKATA RECALL" MERCEDES BENZ DRAGGING THEIR FEET REPLACING "AIR BAGS" HOW MANY YEARS DO I HAVE TO WAIT ?
Air bags, Aug 22, 2018
TAKATA RECALL. RECEIVED NOTICES BUT EVERY TIME I CALL THEY ARE NOT AVAILABLE TO BE REPLACED. CAR IN HIGH HEAT AND HUMIDITY AND 8 YRS OLD. FEEL LIKE I AM WAITING FOR A TIME BOMB TO EXPLODE. THEY DO NOT CARE ABOUT THE SAFETY OF THEIR CUSTOMERS. NEVER BUY A MERCEDES AGAIN.
Air bags, Aug 16, 2018
TAKATA INFLATORS NO ACCIDENT YET. THIS RECALL HAS BEEN GOING ON WITH OUT RESOLUTION FOR FAR TO LONG, AFRAID TO DRIVE VEHICLE. EIGHT YEARS IN MY VEHICLE'S CASE.
Air bags, Aug 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF CORAL GABLES, 300 ALMERIA AVE, CORAL GABLES, FL 33134, (305) 445-8593) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 5, 2018
TAKATA RECALL MY CAR HAS BEEN UNDER RECALL FOR THE PASSENGER AND DRIVER SIDE AIRBAGS FOR OVER 2 YEARS NOW. I LIVE IN TEXAS WHICH IS IN ZONE A OF THE RECALL AND ACCORDING TO A DIAGRAM THAT MERCEDES SENT US WITH THE RECALL LETTER, THE TIME THE INFLATOR IS EXPECTED TO RUPTURE IS IN 6-9 YEARS. THIS CAR IS CURRENTLY 8 YEARS OLD WHICH WOULD PUT IT AT EXTREME RISK AND MERCEDES STILL DOES NOT HAVE A FIX FOR THIS. THEY ALSO REFUSE TO OFFER A LOANER CAR. THEY RECENTLY STATED THAT A REPLACEMENT WOULD BE AVAILABLE IN LAST JUNE OF 2018 HOWEVER THEY HAVE NOW DELAYED THAT AGAIN TO DECEMBER 2018.
Air bags, Jul 31, 2018
TAKATA RECALL I'VE RECEIVED MULTIPLE NEW AVAILABILITY DATES FOR MY AIRBAG REPLACEMENTS SINCE 2016, BUT EACH TIME THE AVAILABILITY DATE IS PUSHED OUT. I'VE NOW BEEN STUCK WITH A CAR THAT IS UNSAFE AND UNSELLABLE DUE TO THESE PARTS NOT BEING AVAILABLE FOR YEARS. THE NEW DATE IS NOW "UNKNOWN AT THIS TIME".
Air bags, Jul 30, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (MERCEDES-BENZ OF FT. PIERCE, 4500 S US HIGHWAY 1, FORT PIERCE, FL 34982, (772) 617-0819) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDIES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 16, 2018
TAKATA RECALL - DESPITE BEING ADVISED THAT I WOULD BE ABLE TO HAVE THE AIRBAGS REPLACED IN JUNE 2018, STILL HAVE NO RESOLUTION. I HAVE A RECALL FOR BOTH PASSENGER AND DRIVER BAGS
Air bags, Electronic stability control (ESC), Jul 9, 2018
THEY NEVER HAVE THE PART I HAVE 2010 MERCEDES BENZ C 300 I NEED IT FIX, THE LIGHTS CODES ARE ALWAYS, GOING ON AND OFF. CHECK INGINE LIGHT. NO ACCEDINT . . JUST RECALL AND NEED IT FIX PASSENGER AIR BAG
Air bags, Fuel/propulsion system, Jul 5, 2018
THE COMPANY AND THE DEALER IN FREZNO CA REFUSE TO REPLACE THE AIR BAGS AND LEAKY FUEL PUMP
Steering, Exterior lighting, Air bags, Jun 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE POWER STEERING PUMP WAS LEAKING FLUID. IN ADDITION, THE TAIL LIGHTS FAILED TO ILLUMINATE WHILE DRIVING. THE CONTACT CALLED JACKIE COOPER IMPORTS MERCEDES-BENZ AT (918) 420-9156 (LOCATED AT 9393 S MEMORIAL DRIVE A, TULSA, OK 74133) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT SHE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 105,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jun 29, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WOULD BECOME AVAILABLE IN DECEMBER OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. **TR CONSUMER STATED MERCEDES SENT LETTERS (2) THAT STATED NEW AIRBAGS WOULD BE AVAILABLE ON SPECIFIC DATES. AFTER I CALLED 1 DAY PRIOR TO THE LAST DATE GIVEN (AND AFTER WAITING MONTHS) I WAS INFORMED OVER THE PHONE THAT IT WOULD BE DELAYED, YET AGAIN, ANOTHER SIX MONTHS. THIS IS GOING ON TWO YEARS NOW. THEY ALSO HAVE STATED THAT SINCE NO "INCIDENT" HAVE OCCURRED THEY ARE NOT CONCERNED ABOUT THE SAFETY OF THE CAR. THE NEWS CHANNEL HAVE REPORTED THAT THE RISK OF DANGER INCREASES WITH THE AGE OF THE CAR AND HUMIDITY. I LIVE IN FLORIDA & THE CAR IS GOING ON NINE YEARS OLD. THE LAST LETTER STATED AIRBAGS WOULD BE AVAILABLE JUNE 30 OF 2018 AND WHEN THEY KNEW THEY WEREN'T GOING TO ADHERE TO THAT THEY DID NOT MAKE ANY ATTEMPT TO CONTACT ME & STILL HAVEN'T. UPDATED 10/22/18*JB
Air bags, Jun 26, 2018, crash
TL* TAKATA RECALL. THE CONTACT OWNED A 2010 MERCEDES-BENZ C300. WHILE DRIVING 65 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE DID NOT STOP IN TIME BEFORE REAR ENDING ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A TOW YARD. A DEALER AND THE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V363000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 106,000. *TT
Air bags, Jun 19, 2018
TAKATA RECALL , I'VE REACHED OUT TO MB DEALER IN BEVERLY HILLS WHERE MY CAR WAS PURCHASED AND I KEPT GETTING THE SAME ANSWER - THE REPLACEMENT IS NOT AVAILABLE. MY CAR IS ALWAYS PARKED OUTSIDE EXPOSED IN THE HEAT AND I USE IT TO COMMUTE FROM LOS ANGELES TO IRVINE AT LEAST 3-4 TIMES A WEEK. I REALLY WOULD LIKE MY AIRBAG REPLACED. THE LAST LETTER THAT I RECEIVED FROM MERCEDES BENZ NOTIFIED ME THAT THIS WILL BE FIXED BY MARCH OF 2018 AND YET ITS 3 MONTHS HAVE GONE BY NO ONE CONTACTS ME . WHERE CAN I GO FOR THIS FIXED?
Air bags, Jun 11, 2018
TAKATA RECALL......WHEN ARE THEY GOING TO BE AVAILABLE?????IT HAS GONE FROM APRIL NOW TO JUNE I STILL HAVE NOT HEARD ANYTHING AT ALL. I AM AFRAID TO DRIVE MY CAR!!!!!!!! I WANT TO SUE......
Air bags, Jun 4, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 18V043000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER (FLETCHER JONES MERCEDES BENZ, 949 NORTH ELSTON AVENUE, SUITE 2, CHICAGO, IL 60642) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.