2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Exterior lighting, Air bags, Electrical system, May 21, 2018
2010 MERCEDES BENZ C300. CONSUMER WRITES IN REGARDS TO VARIOUS SAFETY RECALLS. CONSUMER STATES THAT THEY WERE NEVER NOTIFIED OF THESE RECALLS. *LD *JS
Air bags, May 1, 2018
"TAKATA RECALL" MANUFACTURER HAS FAILED TO PROVIDE REPLACEMENT PARTS. DEALERSHIP UNWILLING TO PURSUE MANUFACTURER TO DELIVER THE PARTS. LEAVING ME AND MY FAMILY AT RISK OF SERIOUS INJURY AND DEATH. "THIS IS UNACCEPTABLE"
Air bags, Apr 7, 2018
AIR BAG LIGHT WILL NOT GO OFF CONCERNED ABOUT AIR BAG NOT WORKING WAS INVOLVED IN A ACCIDENT IN A DIFFERENT CAR WHERE AIR BAGS DID NOT COME OUT AND SENT TO HOSPITAL SO I'M VERY CONCERNED
Air bags, Mar 31, 2018
TAKATA RECALL - MERCEDES HAS PROMISED AIRBAG REPLACEMENT FOR ALMOST 2 YEARS AND NOTHING HAS HAPPENED. THIS IS NOT A TIMELY REPLACEMENT. I HAVE BEEN DRIVING A CAR WITH A LIFE THREATENING DEFECT FOR 2 YEARS.
Electrical system, Air bags, Mar 21, 2018
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.
Air bags, Mar 13, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (CHERRY HILL MERCEDES IN CHERRY HILL, NJ), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 7, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THEY WOULD CALL WHEN PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 20, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED STAR MOTOR CARS AT (713) 868-6800 (7000 OLD KATY RD, HOUSTON, TX 77024) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 5, 2018
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Feb 5, 2018
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL LETTER FROM MERCEDES-BENZ RELATED TO THE AIR BAGS. THE CONTACT SPOKE WITH THE LOCAL MERCEDES DEALER AT 877-491-6977 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE.
Air bags, Jan 22, 2018
TAKATA RECALL PARTS NOT AVAILABLE FOR REPLACEMENT WHEN CALLING MULTIPLE CERTIFIED MERCEDES SERVICE SHOPS IN NORTHWESTERN SUBURBAN CHICAGO AREA
Air bags, Jan 11, 2018
TAKATA RECALL. THE LIGHT ON THE DASHBOARD TURNED ON FOR NO REASON, I WAS DRIVING WHEN THE SIGN TURNED ON.
Air bags, Dec 28, 2017
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V08100 (AIR BAGS) HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER: MERCEDES-BENZ OF CALDWELL 1230 BLOOMFIELD AVE, FAIRFIELD, NJ 07004, PHONE NUMBER: (973) 227-3600 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS ALERTING THAT THEY HAD FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Air bags, Dec 23, 2017
TAKATA RECALL, STILL NO REMEDY FROM DEALER AS OF DECEMBER 23, 2017
Air bags, Dec 11, 2017
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Dec 11, 2017
NO WRECK OR OTHER INCIDENT, BUT I HAVE BEEN NOTIFIED OF RECALL BY LETTER, BUT THE AIRBAGS HAVE NEVER BEEN REPAIRED. I NEVER RECEIVED ANOTHER LETTER STATING TO BRING MY VEHICLE IN. TK HOLDINGS, TAKATA CORPORATION ALSO SENT ME A NOTICE OF CHAPTER 11 FILING.
Steering, Air bags, Seat belts, Dec 8, 2017
SRS LIGHT CAME ON OCTOBER 2017. I TOOK MY CAR TO MERCEDES OF SACRAMENTO . THE REPAIR TECH STATED THAT IT WASN'T THE AIRBAG. THE REPAIR TECH SAID THAT ITS IN THE STEERING COLUMN. I BELIEVE IT IS THE AIRBAG. I NEED THIS FIXED.
Air bags, Dec 5, 2017, crash
TL* THE CONTACT OWNED A 2010 MERCEDES BENZ C300. WHILE DRIVING 25 MPH, THE VEHICLE WAS INVOLVED IN A FRONT END CRASH. THE CONTACT RECEIVED BURNS ON THE FACE FROM THE AIR BAG DEPLOYMENT, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS CONSIDERED A TOTAL LOSS AND WAS TOWED TO UPMAN'S TOWING YARD. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 63,000.
Air bags, Dec 4, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300W. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Air bags, Dec 4, 2017
TAKATA RECALL: WAS NOTIFIED OF THE RECALL IN AUGUST 2016. AS OF THIS DATE, NO ACTION HAS BEEN TAKEN ON THE PART OF THE MANUFACTURER OR DEALER TO ALLOW THIS ISSUE TO BE FIXED. AS OF THIS DATE, NO REPLACEMENT PARTS ARE AVAILABLE.
Air bags, Nov 30, 2017
I HAVE ASKED THE PARK PLACE MOTORCARS MERCEDES-BENZ DALLAS LOCATION, ON TWO OCCASIONS, ABOUT THE RECALL NOTICES I RECEIVED. I WAS TOLD THAT I DID NOT NEED TO WORRY ABOUT THE RECALL UNLESS I ACTUALLY EXPERIENCED AN ISSUE WITH THE BAGS. THE ISSUE IS THAT I WON'T KNOW IF I HAVE AN ISSUE WITH THE BAGS UNTIL I HAVE AN ACCIDENT, AND I AM EITHER INJURED OR KILLED BY THESE AIRBAGS.
Air bags, Nov 29, 2017
"TAKATA RECALL' . ON FEB..11,2016 I RECEIVED A LETTER STATING THAT THERE WAS AS A RECALL ON MY VEHICLE FOR AIRBAG REPLACEMENT AND AGAIN ON MAY 25,2016 STATING THAT THE AIRBAG REPLACEMENT WAS STILL PENDING. I CONTACTED THE DEALER IN MOBILE, AL TODAY, NOV.29,2017. HE SAID , IT'S STILL PENDING , TAKATA HAS NOT RELEASED THE GO AHEAD TO REPLACE AIRBAG. THERE HAS BEEN ANY ACCIDENTS AT THIS TIME. I'M FILLING OUT FORM TO HAVE AIRBAG REPLACED.
Air bags, Nov 29, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF HOUSTON GREENWAY AT (713) 489-2111 (3900 SOUTHWEST FWY, HOUSTON, TX 77027) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Air bags, Nov 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO PENSKE MERCEDES-BENZ (1829 E GARVEY AVE N, WEST COVINA, CA 91791, PHONE: (626) 859-1250), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Nov 28, 2017
TAKATA RECALL - PARTS NOT YET AVAILABLE FOR REPAIR