2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Air bags, Oct 3, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V363000 AND 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 6, 2017
TAKATA RECALL I RECEIVED A SAFETY RECALL NOTICE BACK IN APRIL 2016 BECAUSE THE AIRBAGS WERE NOT PROPERLY DEPLOYING. I CALLED MD TODAY, SEPT. 6, 2017, BECAUSE I HAVE NOT HEARD FROM THEM AND I WAS TOLD THAT THE PARTS ARE STILL NOT READY. I LIVE IN A STATE THAT IS HOT AND HUMID, WHICH EXPONENTIALLY INCREASES THE CHANCES OF AIRBAG MALFUNCTIONING.
Air bags, Sep 6, 2017
THE RECALL OF THE AIRBAGS HAS NOT BEEN FULFILLED BEYOND REASONABLE TIME.
Air bags, Aug 2, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF ARLINGTON LOCATED AT 585 N GLEBE RD, ARLINGTON, VA 22203; (703) 525-2100) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 29, 2017
TAKATA RECALL - IT'S BEEN OVER A YEAR SINCE I RECEIVED THE WRITTEN NOTICE OF RECALL, AND THERE IS NOT YET A REMEDY. I AM VERY CONCERNED ABOUT OUR SAFETY IN THE EVENT OF A COLLISION OR IMPACT CAUSING THE AIRBAGS TO DEPLOY. IT'S VERY UNREASONABLE TO HAVE TO WAIT THIS LONG FOR A REMEDY, ESPECIALLY WHEN THIS DEFECT CAN CAUSE SERIOUS BODILY HARM OR DEATH.
Air bags, Jul 21, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED (ANAHEIM HILLS MERCEDES-BENZ IN ANAHEIM, CALIFORNIA) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 11, 2017
TAKATA RECALL MY CAR STARTS ADVERTISING ABOUT MY DRIVER AIRBAG.
Air bags, Jul 8, 2017
TAKATA RECALL FOR THE LAST TWO YEARS I HAVE BEEN ASKING MELBOURNE MERCEDESAT 509E NASA BLVD MELBOURNE FLORIDA ABOUT THE RECALL THEY SAY THERE NOT IN YET. NOT TO WORRY IF SOMETHING WAS GOING TO HAPPEN IT WOULD HAVE HAPPENED ALREADY.
Air bags, Jun 24, 2017
TAKATA RECALL: I AM MAKING THIS CONTACT TO REQUEST AN UPDATED PLAN FOR AIRBAG REPLACEMENT AND AN EXPLANATION FOR WHY THE PLAN THAT WAS PRESENTED IN 2016 WAS NOT ACTED UPON. AS I RECALL, THE PLAN SCHEDULED FOR PRIORITY #1 REPLACEMENTS TO OCCUR BY THE END OF 2016. HOWEVER, THERE HAS BEEN NO ACTION ON MY OR APPARENTLY OTHER VEHICLES IN THIS CLASS, AND THERE HAS BEEN NO INFORMATION PROVIDED ABOUT AN UPDATED SCHEDULE. THE AUTO MANUFACTURER DID NOT PROVIDE ANY FURTHER INFORMATION IN RESPONSE TO MY CALL TO THEIR CUSTOMER SERVICE NUMBER.
Air bags, Jun 13, 2017, crash
TL* THE CONTACT OWNED A 2010 MERCEDES-BENZ C350. DURING RUSH HOUR TRAFFIC, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. AS A RESULT, THE CONTACT STRUCK THE PRECEDING VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE CONTACT SUSTAINED A MINOR CONCUSSION AND HAD FOUR LOOSE TEETH, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE FAILURE MILEAGE WAS 115,000.
Air bags, Jun 8, 2017
TAKATA AIRBAGS DRIVERS SIDE AND PASSENGER SIDE HAVE BEEN ON RECALL SINCE BEFORE FEBRUARY 2016. THE CAR LIVES IN HOUSTON, TEXAS, ONE OF THE MOST HUMID CLIMATES IN THE COUNTRY. NOTHING HAS BEEN DONE. ON THE CONTRARY, BASED ON SEVERAL DISCUSSIONS AND CALLS TO TWO LOCAL DEALERSHIPS, I FEEL LIKE NOTHING WILL EVER BE DONE. MY WIFE AND I ARE AFRAID TO DRIVE THE CAR WITH DEFECTIVE AIRBAGS AND HAVE HAD THEM DISCONNECTED.
Electrical system, Air bags, May 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (DICK DYER MERCEDES-BENZ AND VOLVO, 5825 TWO NOTCH RD, COLUMBIA, SC 29223, (803) 786-8888) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. IN ADDITION, THE KEY WOULD NOT TURN OVER INTERMITTENTLY AND PREVENTED THE VEHICLE FROM STARTING. THE DEALER REPLACED THE IGNITION SWITCH, WHICH DID NOT PREVENT THE FAILURE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE CONTACT WAS UNCERTAIN IF THE DEALER AND THE MANUFACTURER WOULD BE ABLE TO PROVIDE A SOLUTION OR IF THE OEM PART WOULD FAIL AGAIN, IF REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONCERNS WITH THE TWO AIR BAG RECALLS. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 18, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS FOR THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THERE WAS NO REMEDY FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 9, 2017
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, May 1, 2017
TAKATA RECALL - MERCEDES BENZ HAS FAILED TO CORRECT THIS PROBLEM FOR OVER A YEAR NOW. ATTACHED ARE LETTERS FROM THEM AND FURTHER DISCUSSION WITH THEIR EXEC DEPT, THEY HAVE NO CLUE WHEN THEY WILL REPAIR THIS SAFETY ISSUE. HOW LONG CAN THEY JUST KEEP DELAYING THIS SAFETY REPAIR AND HOW MANY MORE PEOPLE WILL DIE DUE TO THEIR NONCHALANT ATTENTION TO THIS MAJOR SAFETY PROBLEM. NO CAR IS SAFE TO DRIVE WITH THESE DEFECTIVE AIRBAGS.
Air bags, Apr 1, 2017
TAKATA INFLATORS: MERCEDES CONTINUES TO STATE THE PARTS ARE NOT AVAILABLE TO CORRECT THE PROBLEM.
Air bags, Apr 1, 2017
TAKATA RECALL - I CALLED MY LOCAL MERCEDES BENZ SERVICE MANAGER TO ASK ABOUT THE RECALL ON THE AIRBAGS. HE STATED "I DON'T KNOW WHEN PARTS WOULD BE AVAILABLE". THE SAFETY OF MY WIFE AND CHILDREN IN THE MERCEDES IS MY TOP PRIORITY. HOW CAN I FEEL SAFE DRIVING A CAR THAT IS KNOWN TO HAVE DEFECTIVE PARTS, THAT MIGHT MAIM OR EVEN TAKE THE LIFE OF ONE OF MY LOVED ONES. SHAME ON MERCEDES BENZ FOR NOT MAKING THIS A HIGHER PRIORITY.
Air bags, Mar 31, 2017
TAKATA RECALL IT HAS BEEN OVER A YEAR AND MERCEDES STILL HAS NO SOLUTION TO THE TAKATA AIRBAG RECAL. THAT IS RIDICULOUS. WHAT CAN BE DONE?
Air bags, Mar 29, 2017
TAKATA RECALL. IT HAS BEEN OVER A YEAR SINCE I LEARNED ABOUT THE AIRBAG RECALL. TO DATE, ALL I HAVE ARE LETTERS SAYING THAT MY DRIVER AND PASSENGER AIRBAGS ARE UNDER RECALL, BUT THAT PARTS ARE NOT AVAILABLE. THIS DOES NOT FEEL SAFE TO ME. WHEN CAN THIS RECALL BE DONE?
Air bags, Mar 24, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE RECALL REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Mar 10, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jan 26, 2017
RECALLED PARTS ARE STILL NOT AVAILABLE.
Air bags, Other or unspecified, Jan 25, 2017
TAKATA FRONTAL AIRBAG AND ANOTHER DEFECTIVE PART THAT I HAD RECEIVED AN ALERT ABOUT OVER A YEAR AGO, BUT TILL TODAY'S DATE HAS NOT BEEN REMEDIED. AS PART IS NOT AVAILABLE.
Air bags, Jan 16, 2017
TAKATA RECALL. I RECEIVED A NOTICE FROM MBUSA 6-8 MONTHS AGO, AND HAVE GOTTEN NO RESPONSE FROM MY LOCAL DEALER WHO ONLY KNOWS THAT THIS RECALL, TO HIS KNOWLEDGE, IS ON HOLD, AND NO PARTS ARE AVAILABLE. HOW CAN THAT BE POSSIBLE? IF A CAR IS IN A CRASH AND THE AIRBAG INFLATOR DEPLOYS, DOES IT NOT NEED TO BE REPLACED IN ORDER TO COMPLETE THE REPAIRS TO THE VEHICLE? I AM CONCERNED, AND HAVE NO FAITH IN THE CORPORATE LOBBYISTS AND FAT CATS THAT CUT CORNERS FOR PROFITS. I JUST WANT MY CAR FIXED, BECAUSE I AM HANDICAPPED, AND HAVE AN EXTREMELY BAD BACK, AND WORRY THAT INCORRECT DEPLOYMENT OF THE AIRBAG WOULD FURTHER DAMAGE MY SPINE, AND CAUSE ME TO GO TO A WHEELCHAIR FROM MY CANE, OR WORSEN THE NUMBNESS AND MY INABILITY TO GET AROUND. THIS SHOULD BE YOUR CONCERN AS WELL, BECAUSE I HAVE CONTACTED AN ATTORNEY WHO IS WILLING TO TAKE MY CASE FOR A PERCENTAGE OF THE SETTLEMENT, IF WE DECIDE TO SETTLE, OR ACCEPT THE COURT MANDATED FEE HE WOULD BE ENTITLED TO. MY ENTIRE LUMBAR AND SACRAL SPINE ARE COMPROMISED BYE DEGENERATIVE DISC DISEASE, SCOLIOSIS, MULTIPLE SPINAL SENOSES AND MORE