2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
213 reports, newest first. Show all
Air bags, Jan 13, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Electrical system, Air bags, Dec 15, 2016
MY 2010 MERCEDES C300 HAS A FAULTY ELECTRONIC STEERING LOCK FAIL-WHICH LEFT ME STRANDED SITTING IN THE PARK LOT ABOUT 30 MINUTES FROM HOME. CAR WOULD NOT START I TRIED TO START MY CAR AND NOTHING HAPPENS. WHEN I TURN THE KEY TO ON NOTHING LIGHTS UP, NO CRANK, NO CLICKS, NO WINDOWS AND NO RADIO. I WOULD LOCK AND UNLOCK WITH THE REMOTE BUT THAT WAS ABOUT IT. I TRIED JUMPING AND I TRIED BOTH KEYS STILL NOTHING HAPPENS WHEN I TURNED THE KEY. STEERING WHEEL WAS LOCKED AND GEAR STUCK IN PARK. HAD TO HAVE IT TOWED TO THE MB DEALERSHIP TO HAVE THE STEERING LOCK AND KEY REPLACED AND ENDING COSTING $1,124.00. I HAVE READ THAT THIS HAS HAPPENED TO A WHOLE OF MB'S AND SHOULD BE A RECALL. I MEAN REALLY WE PAY TO HAVE A QUALITY CAR AND SO FAR MY MB HAS HAD A STINKY AC THAT MB COULD NEVER FIGURE OUT HOW FIX, TAILLIGHT RECALL, FOUND OIL LEAKING FROM OIL CENTERFUGE COVER THAT COST $199.62 BUT YET IT STILL LEAKS OIL., CURRENTLY WAITING FOR THE TAKATA AIRBAG INFLATOR RECALL FROM APRIL 2016 AND TODAY IS DEC. 2016. VERY DISAPPOINTED IN MERCEDES AND WILL NOT BE PURCHASE AGAIN NOR WILL I RECOMMEND TO ANYONE. EVEN THE SERVICE AT THE DEALERSHIP HAS GONE DOWN. QUALITY AND CUSTOMER SERVICE IS NOT WHAT IT USE TO BE.
Air bags, Dec 12, 2016
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Oct 6, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Aug 12, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air bags, Aug 11, 2016
"TAKATA RECALL" I FEEL THAT THIS RECALL SHOULD BE RESOLVED BY NOW. THIS IS VERY UNSAFE IF I HAVE MY CHILDREN IN THE CAR AND GOD FORBID THERE IS AN ACCIDENT THEN I WOULD BE IN DANGER DUE TO SOMETHING THAT WAS DESIGNED TO MAKE TRAVEL SAFER. THE IS UNACCEPTABLE AND I PURCHASED MERCEDES FOR SAFETY AND RELIABILITY. MY FAMILY HAS PURCHASED MERCEDES FOR YEARS DUE TO THE QUALITY IT MEANT TO OWN A MERCEDES AND QUICK ISSUE RESOLUTION. IF I WAS GOING TO RUN INTO A AIRBAG ISSUE THAT WOULD TAKE THIS LONG TO BE RESOLVED I COULD HAVE PURCHASED A HYUNDAI.
Air bags, Aug 9, 2016
TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jun 21, 2016
TAKATA RECALL- MY SON IS ABOUT TO GET HIS LICENSE ON JULY 11TH, HE WILL BE 16 ON JULY 6TH. WE BOUGHT HIM THIS MERCEDES BACK IN MARCH 2016. I AM AFRAID FOR HIM TO DRIVE IT WITH THE DEATH AND INJURIES TAKATA AIRBAGS HAVE CAUSE PEOPLE. HOWEVER, WE HAVE NOT RECEIVED ANY RECALL NOTICE TO GET IT REPAIRED/REPLACED. I CALLED MERCEDES WITH NO ANSWER FOR ME. I AM SCARED FOR HIS LIFE, HE IS A NEW DRIVER AND IF HE HITS SOMETHING AND THE AIRBAG DEPLOYS HE COULD DIE. THIS IS THE MOST INSANE THING I HAVE EVER HAD TO DEAL WITH. I NEED AN ANSWER BETTER THAN I WILL GET A RECALL NOTICE FOR REPAIR/REPLACEMENT IN THE NEXT YEAR OR TWO. THIS IS URGENT. THIS IS MY SON'S LIFE WE ARE TALKING ABOUT AND I CAN NOT AFFORD TO GET RID OF THE CAR NOW!! I FEEL THIS CAR SHOULD NOT HAVE BEEN SOLD WITHOUT IT BEING FIXED FIRST.
Air bags, Apr 15, 2016, crash
TAKATA RECALL CAR WAS INVOLVED IN AN ACCIDENT. CAR WAS STATIONARY AT A STOP SIGN, REAR ENDED, PUSHED INTO CROSS TRAFFIC, HIT ANOTHER CAR, SPUN AROUND AND HIT A LIGHT POLE. AIRBAGS DID NOT DEPLOY.
Air bags, Dec 7, 2015
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE DRIVING AT VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
Air bags, Oct 28, 2015
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE DRIVER SIDE AIRBAG WARNING INDICATOR FLICKERS ON AND OFF. THE VEHICLE WAS NOT DIAGNOSED IR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Air bags, Seat belts, Dec 2, 2014, crash
TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT THE REAR SEAT BELTS WERE EXTREMELY TIGHT TO THE SEATS. THE CONTACT INDICATED THAT THE SEAT BELTS IN THE FRONT WERE LOOSE AND THE SEAT BELTS IN THE REAR WERE TIGHT. THE CONTACT ALSO INDICATED THAT THE FRONT DRIVER SIDE SEAT BELT AND THE PASSENGER SIDE SEAT BELT MALFUNCTIONED AND DID NOT WORK. WHILE TRAVELING AT A HIGHWAY RATE OF SPEED, ANOTHER DRIVER TRAVELING AT A HIGH RATE OF SPEED CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE OTHER VEHICLE SPUN AROUND AND STRUCK THE FRONT OF THE CONTACT'S VEHICLE. THE CONTACT STATED THAT THE DRIVER WAS IN THE PROCESS OF EXITING THE HIGHWAY WHEN THE DRUNK DRIVER IMPACTED THE VEHICLE FROM THE REAR. THE AIR BAGS FAILED TO DEPLOY. NEITHER OF THE SEAT BELTS SECURED THE DRIVER NOR THE PASSENGER, WHICH CAUSED SEVERE IMPACT TO THE HEAD, NECK, AND BACK. THE DRIVER SUSTAINED MAJOR BACK AND HEAD INJURIES, BUT DID NOT RECEIVE MEDICAL ATTENTION. THE FRONT PASSENGER SUSTAINED MAJOR INJURIES TO THE HEAD, NECK, A CERVICAL STRAIN, A CAT SCAN, AND BACK PAINS. THE FRONT PASSENGER RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE CONTACT ASKED THAT THE VEHICLE BE HELD UNTIL THE MANUFACTURER AND THE INSURANCE COMPANY COULD FURTHER INSPECT THE INTEGRITY OF THE SEAT BELTS AND THE AIR BAGS. THE MANUFACTURER WAS NOTIFIED OF THE CRASH AND THE CONTACT MENTIONED THAT THEY WERE TO SEND AN INVESTIGATOR AND REFER THE CONTACT TO AN AUTHORIZED DEALER FOR FURTHER INSPECTION OF THE VEHICLE. THE CONTACT WAS STILL WAITING ON A RESPONSE FROM THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 01/21/15*CN UPDATED 9/7/2017*CN
Suspension, Air bags, Oct 5, 2010
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ C300. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, WHEN THE ACCELERATOR PEDAL WAS APPLIED THERE WAS A DELAYED RESPONSE. A LOUD NOISE SOUNDED AND THE FRONT END OF THE VEHICLE COLLAPSED. THE AIR BAGS DID NOT DEPLOY BUT THE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE CONTACT WAS WAITING A RESPONSE FROM THE TECHNICIAN REGARDING THE CAUSE OF FAILURE. THE FAILURE MILEAGE WAS 6,109.