2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: structure
35 reports, newest first. Show all
Structure, Mar 2, 2015
DOOR RELEASE HANDLE DRIVERS DOOR BROKE OFF. UNABLE TO ESCAPE FROM VEHICLE WITHOUT ROLLING DOWN DRIVERS WINDOW AND CLIMBING OUT. DEALER WELL AWARE OF PROBLEM, BUT STATES IT IS A WEAR AND TEAR ITEM AND NOT A SAFETY ISSUE. WILL ONLY REPAIR UNDER NEW CAR WARRANTY. UTR
Structure, Feb 14, 2015
ON APPROXIMATELY 10/06.2014 THE DRIVER SIDE DOOR HANDLE ON MY 2010 MERCEDES BENZ C 300 4 MATIC FAILED TO ALLOW THE DOOR TO BE OPENED FROM THE INSIDE OF THE CAR. ON 02/14/2015 THE PASSENGER SIDE DOOR HANDLE FAILED TO ALLOW THE DOOR TO BE OPENED FROM THE INSIDE OF THE CAR. IN THE EVENT OF AN ACCIDENT SUCH AS FIRE OR SUBMERGED IN WATER NEITHER THE DRIVER NOR THE PASSENGER WOULD BE ABLE TO ESCAPE THE VEHICLE. I HAVE BEEN DRIVING OVER 50 YEARS AND HAVE OWNED 50+ VEHICLES. I HAVE NEVER HAD A VEHICLE INTERIOR DOOR HANDLE TO FAIL TO OPEN FROM THE INSIDE ON ANY VEHICLE I HAVE EVER OWNED. TO HAVE BOTH THE PASSENGER SIDE DOOR AND THE DRIVER'S SIDE DOOR TO BECOME INOPERABLE WITHIN A 6 MONTH PERIOD ON A MERCEDES BENZ SEEMS INCREDIBLE. *TR
Structure, Feb 3, 2015
THE PIECE OF PLASTIC THAT SERVES AS AN ATTACHMENT FOR THE PULL CORD FROM THE INSIDE DOOR HANDLE BROKE. THIS MADE IT IMPOSSIBLE TO OPEN THE FRONT PASSENGER DOOR FROM THE INSIDE. I BELIEVE THIS IS A SAFETY HAZARD SINCE THE PASSENGER IS TRAPPED INSIDE THE CAR AND CANNOT EXIT EASILY. IN AN ACCIDENT SITUATION, THIS WOULD BE A REAL HAZARD. I DISCUSSED WITH LOCAL DEALER, WHO ADVISED THIS HAPPENS ALL THE TIME. *TR
Structure, Jan 12, 2015
THE PASSENGER SIDE FRONT DOOR LATCH WAS BROKEN AND WENT LOOSE. THE PASSENGER CANNOT OPEN THE DOOR FROM THE INSIDE. IMAGINE IF THERE IS A FIRE OR CRASH AND THE PERSON CANNOT GET OUT OF THE CAR WHAT WILL HAPPEN. THIS PROBLEM IS QUITE USUAL ACCORDING TO A WEB SEARCH SO I DECIDED TO REPORT. *TR
Structure, Latches/locks/linkages, Dec 6, 2014
I WENT TO OPEN MY DOOR AFTER I HAD PARKED AND THE DRIVER SIDE DOOR LATCH BROKE. SO, I HAD TO CUT MY CAR BACK ON, ROLL THE WINDOW DOWN AND PULL THE LATCH FROM OUTSIDE THE DOOR. IF YOU LOOK ONLINE THIS APPEARS T BE A COMMON PROBLEM WITH THE 2010 C300. *TR
Structure, Nov 30, 2014
DRIVER'S SIDE INNER DOOR HANDLE BROKE. CANNOT EXIT FROM CAR AND NEED TO OPEN DOOR FROM OUTSIDE. COULD BE A PROBLEM IN THE EVENT OF AN EMERGENCY IF ONE NEEDS TO EXIT A VEHICLE IN A HURRY. I BELIEVE THIS IS A COMMON PROBLEM WITH MERCEDES BENZ FROM MY RESEARCH. *TR
Structure, Oct 21, 2014
APPARENTLY THE INTERIOR DOOR HANDLES OF THE MB W204 ARE FAILING. IT SEEMS TO ME THAT THIS IS A SAFETY ISSUE IF SOMEONE IS TRAPPED INSIDE AND CAN'T GET OUT. HERE IS A THREAD THAT DISCUSSES THIS WITHIN A USERS FORUM. THANK YOU. HTTP://MBWORLD.ORG/FORUMS/C-CLASS-W204/465266-C300-2010-BROKEN-INNER-DOOR-HANDLES.HTML. *TR
Structure, Aug 14, 2014
WENT TO EXIT CAR AND INTERIOR DRIVER SIDE DOOR HANDLE BROKE INSIDE DOOR. CANNOT EXIT VEHICLE. *TR
Structure, Jun 27, 2014
MY DOOR HANDLE BROKE STRANDING ME IN MY SEAT. I HAD TO CRAWL ACROSS THE SEAT AND EXIT THE PASSENGER SIDE DOOR. THE DEALER STATED THAT THEY HAD FIXED 7 SO FAR THIS YEAR. SAFETY ISSUE THAT I CAN NOT GET OUT OF THE CAR AND THEY REFUSE TO FIX THE ISSUE. *TR
Power train, Structure, Seats, Equipment, Dec 18, 2010
VEHICLE JERKS FORWARD WHEN COMING TO A STOP. HOOD WAS NOT SECURE AND SENSOR NEVER NOTIFIED DRIVER. SEAT STOPPED WORKING. BLUETOOTH IS FAULTY. THE JERKING OCCURS EVERY WEEK, AT LEAST EVERY OTHER DAY DEALER CANNOT DUPLICATE PROBLEM SO NO REPAIRS DONE. BLUETOOTH NOT FIXED. *TR