2010 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 476 owner complaints filed for this model year. This is the 6th highest complaint count among 23 C-Class model years with reports.
Of the 2010 reports, 20 involved a crash and 5 involved a fire. 20 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: other or unspecified
31 reports, newest first. Show all
Steering, Other or unspecified, Equipment adaptive/mobility, Sep 19, 2015
I DROVE MY CAR TO A STORE, TURNED IT OFF AND LEFT IT FOR 10 MINUTES. WHEN I RETURNED THE CAR WOULD NOT START. I HAD A FRIEND TRY TO JUMP MY 1 YEAR OLD BATTERY AMD STILL NO START. MY DISPLAY SAYS TO REMOVE KEY WHEN MY KEY IS IN. LIGHTS, RADIO, AND LOCKS WORK BUT NO WINDOWS. DEALER SAYS I NEED A NEW STEERING WHEEL COLUMN. THIS PROBLEM IS POSTED EVERYONE ONLINE. SEEMS LIKE A COMMON THING. DEALERSHIP SAYS IT'LL COST ME $1575 AND TAKE 5 DAYS TO FIX.
Other or unspecified, Aug 31, 2015
I HAD JUST STOPPED IN DRIVEWAY IN MY HOUSE AFTER A 15 MILE DRIVE FROM MY OFFICE WHEN I TRIED TO OPEN THE DOOR, THE HANDLE FLAPPED ABOUT BUT DID NOT ENGAGE THE LOCK TO OPEN THE DOOR. I HAD TO START THE CAR AGAIN, ROLLED DOWN THE WINDOW (GLASS) BEFORE I COULD OPEN THE DOOR USING THE OUT SIDE HANDLE. THE LOCAL MERCEDES BENZ DEALER AND THE MERCEDES BENZ USA REPRESENTATIVE INFORMED THAT I HAVE TO REPLACE THE WHOLE DRIVER'S SIDE DOOR AT A COST OF $708 AFTER THE LOCAL DEALER DISCOUNT. MERCEDES BENZ HAS INSTALLED A PLASTIC HANDLE AS A DOOR HANDLE BUT REQUIRING BUYERS TO PURCHASE A WHOLE DOOR WHEN THE PLASTIC HANDLE BREAKS. IS THIS ALLOWED? EVEN IF THIS IS ALLOWED IS IT GOOD FOR THE CUSTOMERS? WHAT CAN YOU DO ABOUT THIS? AS FAR AS I AM CONCERNED THEY HAVE LOST A FOUR-TIME MERCEDES BENZ CUSTOMER. BUT I WANT OTHERS NOT TO GET CAUGHT IN THIS MONEY-PIT. PLEASE HELP.
Other or unspecified, Aug 27, 2015
WHEN TRYING TO EXIT THE VEHICLE, USING THE DRIVER INTERIOR DOOR HANDLE, THE HANDLE NO LONGER ENGAGES TO OPEN THE DOOR. THE DRIVER MUST ROLL DOWN THE WINDOW TO RELEASE THE DOOR FROM THE OUTSIDE TO EXIT THE VEHICLE. IN THE EVENT OF AN EMERGENCY WHERE THE VEHICLE ELECTRICAL SYSTEM WAS NOT WORKING, THE DRIVER WOULD BE UNABLE TO LEAVE THE VEHICLE.
Steering, Other or unspecified, Engine, Aug 19, 2015
I HAVE 2010 MERCEDES BENZ C300, MY CAR WOULD NOT START WITH MY KEY EVEN THOUGH THE BATTERY CHECKED OKAY. THIS IS A VERY COMMON FAILURE AMONG C300 MODELS (2008 TO 2013). SO MEANING CARS ARE VULNERABLE TO THIS FAILURE AROUND 5 YEAR MARK. MANUFACTURER SHOULD ISSUE A RECALL ON THESE PARTS, AS THEY HAVE A VERY BAD RELIABILITY.
Other or unspecified, Jun 7, 2015
DRIVER'S SIDE INNER DOOR HANDLE CABLE CONNECTOR BROKE. CANNOT EXIT CAR FROM INSIDE AND MUST ROLL DOWN WINDOW AND OPEN DOOR FROM OUTSIDE. COULD BE A PROBLEM IN THE EVENT OF AN EMERGENCY. THIS IS A COMMON PROBLEM WITH MERCEDES BENZ ON MULTIPLE DISCUSSION FORUMS.
Electrical system, Other or unspecified, Engine, Apr 5, 2015
I BOUGHT MY MERCEDES BRAND NEW, AND THERE SEEMS TO BE MULTIPLE PEOPLE WITH SAME ISSUE. I HAVE A LITTLE OVER 40000 MILES, AND MY CAR IS HAVING STARTING ISSUES. I TURN THE KEY, AND EVERYTHING COMES ON BUT THE CAR WON'T START, AND GOES INTO AN EMERGENCY COOL DOWN MODE WITH THE ENGINE FANS TURNING ON FULL BLAST. IT MAY BE THE ELECTRONIC IGNITION SYSTEM (EIS) THAT A LOT OF OTHER PEOPLE WHO HAVE THE SAME ISSUE MENTION. MERCEDES NEEDS TO DO A RECALL, AS THIS SEEMS TO BE A SYSTEMIC PROBLEM. *TR