2012 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 587 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 C-Class model years with reports.
Of the 2012 reports, 8 involved a crash and 7 involved a fire. 10 people were injured and 1 person died.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: air bags
312 reports, newest first. Show all
Air bags, Oct 30, 2017
TAKATA RECALL - I HAVE BEEN WAITING SINCE MY LAST RECALL NOTICE OF 1-10-17 (NHTSA RECALL NUMBER - 17V017 & MANUFACTURING RECALL NUMBER 2017010002) TO HAVE MY CARS AIRBAG REPLACED - NOW THAT TAKATA HAS FILED CHAPTER 11 AND THERE IS NO REMEDY - WHAT ARE MY OPTIONS?
Air bags, Oct 30, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C63 AMG. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF TYSONS CORNER, 8545 LEESBURG PIKE, VIENNA, VA 22182) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 28, 2017
TAKATA RECALL - MANUFACTURER HAS STILL NOT MADE REPLACEMENT OF DEFECTIVE AIRBAGS.
Air bags, Oct 27, 2017
TAKADA RECALL - YESTERDAY 10.26.17 I HAVE CALLED THE LOCAL LAS VEGAS MERCEDES BENZ DEALERSHIP [FLETCHER JONES]. THEY TOLD ME THEY HAVE KNOWN ABOUT THE RECALL FOR TWO YEARS AND THEY HAVE NOT YET REPLACED ONE TAKADA AIRBAG TO DATE AS THEY HAVE NO PARTS FOR REPLACEMENT. THEY HAVE NO PARTS FOR THE RECALL OF THE AIRBAG. THIS LEAVES ME AND/OR MY FAMILY AT RISK OF INJURY IF WE GET INTO AN ACCIDENT WITH THIS DEFECTIVE AIRBAG STILL IN MY VEHICLE.
Air bags, Oct 27, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PRESTIGE MOTORS (775 RT 17 SOUTH, PARAMUS, NEW JERSEY 07652; 201-977-6365) AND WAS INFORMED THAT THEY WERE UNAWARE OF WHEN THE PARTS WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 26, 2017
"TAKATA RECALL" MERCEDES SENT RECALL NOTICE IN MARCH 2017, HAVEN'T HEARD ANYTHING ELSE ONREPAIRING MY VEHICLE EXCEPT TK HOLDINGS FILED FOR BANKRUPTCY. STILL DRIVING A HIGH RISK VEHICLE AS A MINIMUM WOULD LIKE MY AIRBAG DISABLED AND PROPELLANT REMOVED. THIS WOULD BE MUCH MORE SAFE THAN USING THE VEHICLE AS IS SINCE MERCEDES HAS CLAIMED PARTS ARE NOT AVAILABLE. NHTSA RECALL # 17V017
Air bags, Oct 25, 2017
TAKATA RECALL! THIS WAS RECALLED IN JANUARY! NOW IT IS OCTOBER AND STILL NO REMEDY! THIS IS NOT ACCEPTABLE!
Air bags, Oct 25, 2017
TAKATA RECALL - I HAVE BEEN CALLING SINCE MARCH 2017 TO HAVE MY AIRBAG REPLACED, AND STILL NO SOLUTION. I HAVE CHILDREN WHO DRIVE WITH ME AND CLIENTS AS WELL. I NEED THESE AIRBAGS REPLACED IMMEDIATELY, OR NEED THE MERCEDES DEALERSHIP TO GIVE ME CREDIT FOR A NEW VEHICLE TO REPLACE THE DEFECTIVE ONE THAT I AM DRIVING. I EXPECT MORE OUT OF MERCEDES. I HAVE JUST BECOME PART OF A LAW SUIT AND I PLAN ON PRESSING THIS ISSUE UNTIL THERE IS A SOLUTION. PLEASE ASSIST.
Air bags, Oct 24, 2017
I HAVE CONTACTED THE MANUFACTURER AND THEY SAID THAT MY DAUGHTERS CAR IS ON A LIST. I STILL HAVE NOT RECEIVED AN OFFICIAL RECALL LETTER FROM MERCEDES LETTING ME KNOW TO SCHEDULE AN APPOINTMENT. FURTHERMORE, THE SALESMEN NEGLECTED TO INFORM ME THAT THE CAR HAD BEEN RECALLED. HE READ EVERYTHING FROM THE CARFAX REPORT BUT NEGLECTED TO READ THE PART ABOUT THE RECALL. GREAT TO KNOW I BOUGHT A CAR FOR MY 16 YEAR OLD DAUGHTER THAT COULD KILL HER.
Air bags, Oct 23, 2017
TAKATA RECALL; I RECEIVED NOTICE OF RECALL FOR DEFECTIVE AIRBAG INFLATORS ON JANUARY 10, 2017. CALLED TO SCHEDULE RECALL REPAIR WITH MERCEDES BENZ OF SUGARLAND IN SUGARLAND, TEXAS. INFORMED THAT PARTS WERE NOT AVAILABLE AT THAT TIME AND I WOULD RECEIVE NOTICE FROM THE MERCEDES BENZ COMPANY WHEN PARTS BECOME AVAILABLE AND REPAIR WOULD BE SCHEDULED. IT IS NOW OCTOBER 23, 2017 AND PARTS ARE STILL NOT AVAILABLE PER DEALERSHIP'S SERVICE DEPARTMENT. I'M CURRENTLY OPERATING A VEHICLE WITH POTENTIALLY DANGEROUS AIR BAGS AND CANNOT GET ANY REMEDY. HELP ME.
Air bags, Oct 22, 2017
"TAKATA RECALL," MY MERCEDES BENZ C250 HAS DEFECTIVE FRONT AIRBAG, THAT WAS RECALL SINCE JANUARY 2017, BUT THE MANUFACTURER HAVE YET TO CORRECT THE PROBLEM. THEY CONTINUE TO ALLOW THIS TO GO ON, PUTTING THE DRIVER AT RISK.
Air bags, Oct 21, 2017
TAKATA RECALL - THE RECALL WAS SENT OUT LAST YEAR AND AVAILABLE PARTS STILL NOT AVAILABLE.
Air bags, Oct 21, 2017
TAKATA RECALL. THE RECALL WAS ISSUED IN MARCH 2017 AND STILL NO FIX. I'M DRIVING MY WIFE AROUND SITTING IN THE PASSENGER SEAT KNOWING IT'S UNSAFE. MERCEDES SHOULD EITHER FIX THIS DANGER OR RECALL MY CAR. WHY IS NOT MORE BEING DONE?
Air bags, Oct 20, 2017
TAKATA RECALL. HAS NOT BEEN COMPLIED WITH.< PASSENGER AIR BAG.>.
Air bags, Oct 20, 2017
TAKATA AIRBAG RECALL -------------------------------------------------------------------- JAN 10,2017 MANUFACTURER RECALL NUMBER 2017010002 NHTSA RECALL NUMBER 17V017 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. -------------------------------------------------------------------- THERE IS STILL NOT A FIX FOR THIS RECALL, THE ORIGINAL NOTIFICATION I GOT WAS JAN 2017, STILL NO WORD ON WHEN THIS WILL BE FIXED. I BELIEVE THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER...
Air bags, Oct 19, 2017
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH, ORLANDO FLORIDA IN ORLANDO, FL WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Air bags, Oct 19, 2017
MY AIRBAGS GO ON AND OFF ON THERE OWN. MY ELECTRICAL SYSTEM IS ALWAYS MESSED UP. MY LIGHTING GOES ON AND OFF, THE ELECTRICAL HAS CAUSED THE VEHICLE TO SOMETIMES JSUT SHUT OFF COMPLEYTELY AND NOT TUREN ON FOR DAYS. I HAVE HAD TIMES I HAD TO GET MY VEHICLE TOWED.
Air bags, Oct 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ AT LONG OF CHATTANOOGA LOCATED AT 6035 INTERNATIONAL DR, CHATTANOOGA, TN 37421 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED BY EMAIL TO GET A LOANER VEHICLE BUT THE REQUEST WAS DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 18, 2017
TAKATA RECALL: JUST RECEIVED NOTICE THAT TAKATA HAVE FILED FOR BANKRUPTCY, I FOUND NO OTHER SOLUTIONS TO REPAIR OR REPLACE THE DEFECTIVE AIRBAG. MY MERCEDES BENZ DEALERSHIP IS UNABLE TO GIVE ME THE TIME AND PUT ME ON THE WAITING LIST. THIS IS THE ONLY CAR MY FAMILY HAVE. I'M AFRAID FOR MY FAMILY'S SAFETY INCLUDING MY 13 MONTH OLD DAUGHTER.
Air bags, Oct 5, 2017
2012 MERCEDES-BENZ C250. CONSUMER WRITES IN REGARDS TO TAKATA SAFETY AIRBAG RECALL. *LD THE CONSUMER WAS ADVISED THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL. UPDATED 10/05/2017*JS
Air bags, Oct 4, 2017
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED TO CONFIRM THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 30, 2017
TAKATA RECALL. MERCEDES HAS FAILED TO DATE TO REMEDY THE PROBLEM DESPITE RECALLING THE AIRBAGS IN JANUARY 2017.
Air bags, Sep 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF NASHVILLE, 630 BAKERS BRIDGE AVENUE, FRANKLIN, TN 37067) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 15, 2017
TAKATA RECALL RECEIVED A LETTER FROM M B IN MARCH 2017 ABOUT THE RECALL. SPOKE TO M B CUSTOMER SERVICE TODAY AND THEY SAID RECALLS OF OTHER BRANDS TAKE PRIORITY OVER MERCEDES BENZ RECALLS FOR THE INFLATOR REPLACEMENTS. HOW LONG IS LONG ENOUGH TO WAIT TO CORRECT THIS SAFETY CONCERN ?
Air bags, Sep 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTH HAVEN LOCATED AT 620 WASHINGTON AVE, NORTH HAVEN, CT WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.