2012 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 587 owner complaints filed for this model year. This is the 3rd highest complaint count among 23 C-Class model years with reports.
Of the 2012 reports, 8 involved a crash and 7 involved a fire. 10 people were injured and 1 person died.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints
587 reports, newest first.
Air bags, Oct 20, 2017
TAKATA RECALL. HAS NOT BEEN COMPLIED WITH.< PASSENGER AIR BAG.>.
Air bags, Oct 20, 2017
TAKATA AIRBAG RECALL -------------------------------------------------------------------- JAN 10,2017 MANUFACTURER RECALL NUMBER 2017010002 NHTSA RECALL NUMBER 17V017 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA. -------------------------------------------------------------------- THERE IS STILL NOT A FIX FOR THIS RECALL, THE ORIGINAL NOTIFICATION I GOT WAS JAN 2017, STILL NO WORD ON WHEN THIS WILL BE FIXED. I BELIEVE THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER...
Air bags, Oct 19, 2017
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH, ORLANDO FLORIDA IN ORLANDO, FL WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Air bags, Oct 19, 2017
MY AIRBAGS GO ON AND OFF ON THERE OWN. MY ELECTRICAL SYSTEM IS ALWAYS MESSED UP. MY LIGHTING GOES ON AND OFF, THE ELECTRICAL HAS CAUSED THE VEHICLE TO SOMETIMES JSUT SHUT OFF COMPLEYTELY AND NOT TUREN ON FOR DAYS. I HAVE HAD TIMES I HAD TO GET MY VEHICLE TOWED.
Air bags, Oct 19, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER MERCEDES-BENZ AT LONG OF CHATTANOOGA LOCATED AT 6035 INTERNATIONAL DR, CHATTANOOGA, TN 37421 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED BY EMAIL TO GET A LOANER VEHICLE BUT THE REQUEST WAS DECLINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Oct 18, 2017
TAKATA RECALL: JUST RECEIVED NOTICE THAT TAKATA HAVE FILED FOR BANKRUPTCY, I FOUND NO OTHER SOLUTIONS TO REPAIR OR REPLACE THE DEFECTIVE AIRBAG. MY MERCEDES BENZ DEALERSHIP IS UNABLE TO GIVE ME THE TIME AND PUT ME ON THE WAITING LIST. THIS IS THE ONLY CAR MY FAMILY HAVE. I'M AFRAID FOR MY FAMILY'S SAFETY INCLUDING MY 13 MONTH OLD DAUGHTER.
Engine, Oct 17, 2017
ROUGH START IN THE MORNING, CHECK ENGINE LIGHT CAME ON. TOOK IT TO THE MERCEDES BENZ DEALERSHIP AT BUCKHEAD GA. WAS TOLD THAT THE CAM ADJUSTERS NOT FUNCTIONING. ESTIMATED REPAIR COST $4000.
Air bags, Oct 5, 2017
2012 MERCEDES-BENZ C250. CONSUMER WRITES IN REGARDS TO TAKATA SAFETY AIRBAG RECALL. *LD THE CONSUMER WAS ADVISED THE PARTS WERE UNAVAILABLE TO COMPLETE THE RECALL. UPDATED 10/05/2017*JS
Air bags, Oct 4, 2017
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAPAIGN NUMBER: 17V017000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED TO CONFIRM THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 30, 2017
TAKATA RECALL. MERCEDES HAS FAILED TO DATE TO REMEDY THE PROBLEM DESPITE RECALLING THE AIRBAGS IN JANUARY 2017.
Engine, Sep 27, 2017
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHEN STARTING THE VEHICLE, THERE WAS A GRINDING NOISE COMING FROM THE ENGINE AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO G2 AUTOMOTIVE MERCEDES-BENZ (5935 PARKWAY NORTH BLVD, CUMMING, GA 30040 PHONE NUMBER: (678) 515-9807) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED A NEW TIMING CHAIN TENSIONER REPLACEMENT. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Air bags, Sep 22, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER (MERCEDES-BENZ OF NASHVILLE, 630 BAKERS BRIDGE AVENUE, FRANKLIN, TN 37067) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Sep 15, 2017
TAKATA RECALL RECEIVED A LETTER FROM M B IN MARCH 2017 ABOUT THE RECALL. SPOKE TO M B CUSTOMER SERVICE TODAY AND THEY SAID RECALLS OF OTHER BRANDS TAKE PRIORITY OVER MERCEDES BENZ RECALLS FOR THE INFLATOR REPLACEMENTS. HOW LONG IS LONG ENOUGH TO WAIT TO CORRECT THIS SAFETY CONCERN ?
Air bags, Sep 7, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NORTH HAVEN LOCATED AT 620 WASHINGTON AVE, NORTH HAVEN, CT WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Aug 30, 2017
CAR STATIONARY, HESITANT TO START, WHEN STARTED 2-4 SECONDS, THUMPING NOISE. TOOK CAR TO DEALER FOR DIAGNOSIS. FOUND "INTAKE CAMSHAFT POSITIONER" FAULTY, REPAIR $4000!
Air bags, Aug 28, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AT 866-893-4245, BUT WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 27, 2017
TAKATA RECALL - RECEIVED RECALL LETTER MARCH 2017. I REFUSE TO DRIVE MY CAR WITH AN AIRBAG THAT COULD DISFIGURE OR KILL ME. THE DEALER TELLS ME THEY HAVE NO IDEA WHEN PARTS MIGHT BE AVAILABLE. NOW TAKATA FILED BANKRUPTCY. I CANNOT SELL MY CAR WITH FAULTY AIRBAG. IT IS USELESS.
Electronic stability control (ESC), Aug 17, 2017
SENSOR FOR SIDE VIEW MIRRORS CONTINUE TO MALFUNCTION PROVIDING INACCURATE INFORMATION AND LOCKING ON (LIGHT) AND NOT SHOWING WHEN NEEDED
Air bags, Aug 16, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED WHEN THE VEHICLE WAS STARTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 14, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (MERCEDES-BENZ OF MONTEREY IN MONTEREY, CALIFORNIA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Aug 11, 2017
TAKATA RECALL. THE DEALER HAS ONLY SAID THAT THEY DO NOT KNOW WHEN THE AIRBAG REPAIR WILL BE AVAILABLE. WE ARE ELDERLY SENIOR CITIZENS ARE ARE FEARFUL OF DRIVING THE CAR. OUR CAR IS IN THE PG 10.
Air bags, Aug 8, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (NORTH PALM BEACH MERCEDES LOCATED IN PALM BEACH FLORIDA) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags, Jul 31, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/17/17*LJ *JS
Air bags, Jul 27, 2017
TL* THE CONTACT OWNS A 2012 MERCEDES BENZ C250. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER ( MERCEDES-BENZ OF FT. PIERCE 4500 S US HWY 1, FORT PIERCE, FL, 34982, 772-617-0819) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR AND THAT THEY WOULD CONTACT HER WHEN THEY WERE AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/26/17*LJ UPDATED 10/11/2017*JS
Air bags, Jul 19, 2017
TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF LAGUNA NIGUEL, CALIFORNIA) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.