2013 Mercedes-Benz C-Class
Problems, recalls and owner-reported issues
Air bags is the leading concern among 573 owner complaints filed for this model year. This is the 4th highest complaint count among 23 C-Class model years with reports.
Of the 2013 reports, 23 involved a crash and 7 involved a fire. 25 people were injured.
What owners report most often
Recalls and investigations
No safety recalls on file.
Representative owner complaints: engine
60 reports, newest first. Show all
Engine, Sep 12, 2020
THE TIMING MECHANISM COMMONLY FAILS IN 2012-2013-2014 CARS AND THE ENGINE MAY STUTTER OR TOTALLY FAIL. THE LOCAL DEALER WANTS $7820 TO REPAIR THE CONDITION IN A CAR WHICH HAD LESS THAN 58000 MILES. THE WARRANTY IS OVER AT 50000 MILES. THE FAILURE IS COMMON AND THERE ARE MANY COMPLAINTS ON THE INTERNET AND.MANY OF THE INDEPENDENT REPAIR SHOPS KNOW ABOUT THE PROBLEM. I CAN FAX MORE DETAILS
Engine, Aug 31, 2020
I WAS DRIVING ON THE HIGHWAY DOING AROUND 70 MPH AND ALL OF A SUDDEN MY CAR LOST POWER AND START SHAKING ACTING LIKE IT DIDN'T WANT TO GO FORWARD, I WAS AFRAID THAT IT WAS GOING SHUT DOWN ON ME AND A LOT OF CARS WAS COMING BEHIND ME I WAS SO AFRAID I WAS GOING TO BE IN A BAD ACCIDENT, I WAS ABLE TO GET OVER AND COME TO A COMPLETE STOP WITHOUT INCIDENT, BUT I WAS AFRAID THE CAR WAS GOING TO SHUT OFF ON ME AND NOT START BACK UP BUT I MANAGE TO MAKE IT HOME BECAUSE I WAS ONLY A FEW MILES AWAY. THE NEXT DAY I TOOK THE CAR TO BE DIAGNOSE BECAUSE THE CHECK ENGINE LIGHT CAME ON I WENT TO THE AUTOMOBILE REPAIR SHOP TO HAVE IT DIAGNOSE AND THE CODE CAME UP FOR CAMSHAFT POSITION SENSORS I HAD THEM REPLACED, THEN MY CAR STARTED HESITATING TO START AND THE CHECK ENGINE LIGHT WOULD COME ON AND THEN GO OFF WHILE I WAS DRIVING AND I WOULD DRIVE IT FOR ABOUT 30 MINS AND THE CHECK ENGINE LIGHT WOULD COME BACK ON AGAIN STAY ON FOR A LITTLE WHILE AND GO BACK OFF AGAIN, I TOOK IT TO THE DEALERSHIP AGAIN AND I WAS INFORM THAT IT WAS THE TIMING CHAIN BUT I DIDN'T BELIEVE IT, BECAUSE I HAD JUST REPLACED THE SENSORS AND THE SPARK PLUGS AND I DIDN'T HAVE THAT MANY MILES ON IT AND I HAVE ONLY HAD THE CAR FOR 3 1/2 YEARS, I STILL DIDN'T BELIEVE IT THEN MY CAR STARTED TO HESITATE ON STARTING UP AND LOOSING POWER WHEN I WAS DRIVING IT AGAIN, SO I TOOK IT TO ANOTHER AUTOMOBILE REPAIR SHOP THAT SPECIALIZE IN FIXING MERCEDES BENZ AND IT CAME BACK WITH THE SAME DIAGNOSE CHECK ENGINE LIGHT IS DUE TO TIMING CHAIN, TIMING CHAIN NEED REPLACING. I HAVE ALREADY REPLACE 2 CAMSHAFT POSITION SENSORS ON THIS CAR. I WAS TOLD IT WILL COST ME AROUND 5000.00 TO FIX IT. I HAVE ALWAYS HAD MY CAR MAINTENANCE SERVICE ON TIME, I CAN'T BELIEVE THAT THIS CAR IS HAVING THIS TYPE OF PROBLEMS. I AM SO AFRAID TO DRIVE THIS CAR.
Engine, Aug 27, 2020
ENGINE START NOCKING WHILE DRIVING AND THEN STOPPED ,TOOK IT TO MERCEDES DEALER , OVER 10000.00 TO FIX IT , CAM SHAFT ADJUSTER FAILED AND DAMAGED CYLINDER HEAD.
Engine, Aug 24, 2020
CAR LOST POWER, DIDN'T OVERHEAT. FOUND OUT THE TENSION AND TIMING AND HEADS NEED REPLACING AFTER 89,000 MILES
Engine, Jul 7, 2020
NUMEROUS COMPLAINTS ABOUT SPUTTERING OR SHUDDERING WHEN STARTING MY CAR ALONG WITH GRAYISH BLUE/BLACK SMOKE FROM EXHAUST. I ALSO HAVE HAD CASES OF DRIVING ON THE HIGHWAY AND THEN IT HESITATES, WHICH PUTS MY FAMILY AND I IN DANGER . DEALERSHIP CLAIMS THEY COULD NOT FIND ROOT CAUSE AND THEY STATED IT WAS WORKING TO MB SPECIFICATION. EVENTUALLY I GOT A CHECK ENGINE LIGHT JUST WHEN IT GOT OUT OF EXTENDED WARRANT AND THEN THE STATED I HAD GOTTEN OIL THROUGH MY CAMSHAFT SENSORS AND THEN THROUGH MY HARNESS. COST OF REPAIR WAS OVER 10K. SUBSEQUENTLY ABOUT A YEAR LATER I HAVE BEEN GETTING THE SAME SPUTTERING AND SHUDDERING WITH THE SAME SMOKE AND THEY ARE NOW SAYING I HAVE SOME TIMING ISSUE CODES. I HAVE THEY CAR SINCE IT WAS BRAND NEW AND BOUGHT AN EXTENDED WARRANTY TOOK IT TO THE DEALER FOR EVER REPAIR AND MAINTENANCE. THE ISSUE MENTIONED IS NOW HAPPENING AGAIN IN 2020
Engine, Jun 22, 2020
TL* THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR AN AIR BAG REPLACEMENT AT DICK DYER MERCEDES-BENZ SERVICE CENTER (5825 TWO NOTCH RD, COLUMBIA, SC 29223) AND THE CONTACT WAS INFORMED THAT THE VEHICLE CRANKED EXCESSIVELY WHILE STARTING. THE CONTACT WAS INFORMED THAT THE TIMING MECHANISM NEEDED TO BE REPLACED. THE TIMING CHAIN TENSIONER AND CAMSHAFT ADJUSTERS, NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 57,800. *BF*JB
Vehicle speed control, Engine, Jan 29, 2020
WHENEVER I ACCELERATE ENGINE LIGHT COMES UP AND IT TURNS INTO LIMP MODE.THIS IS A SERIOUS SAFETY ISSUE, ALOT OF OTHER PEOPLE WITH THE SAME VEHICLE AS ME ARE HAVING SAME ISSUES. THIS HAS HAPPENED MORE THAN 3 TIMES, THIS IS A ERROR IN HIGH PRESSURE FUEL PUMP.
Engine, Dec 9, 2019
AT 46,000 MILES MY MERCEDES BENZ C250 BEGAN HESITATING TO START AND THEN AFTER STARTING MADE A SLIGHT GRINDING NOISE FOR 3 TO 4 SECONDS. AFTER THE CAR HAD HESITATED TO START FOR SEVERAL DAYS THE ENGINE LIGHT THEN CAME ON. WHEN TAKEN IN FOR REPAIR I WAS TOLD THE CAM SENSOR AS WELL AS THE CAM GEARS NEEDED TO BE REPLACED. I HAVE DONE ALL SCHEDULED MAINTENANCE ON THIS VEHICLE AND AM A VERY CONSERVATIVE DRIVER, AS THIS CAR HAS VERY LOW MILES FOR BEING A 2013 MODEL. AFTER A BRIEF ONLINE SEARCH I FOUND COUNTLESS COMPLAINTS FROM OTHER CONSUMERS THAT HAD THE EXACT SAME PROBLEM WITH THEIR MERCEDES BENZ C250. IF THE VEHICLE IS OUT OF WARRANTY THE DEALERSHIPS ARE UNWILLING TO PERFORM THIS WORK AT ANY KIND OF DISCOUNT BECAUSE A FORMAL RECALL HAS NEVER BEEN MADE FOR THIS ENGINE MODEL. THIS REPAIR RANGES IN PRICE FROM $4,000 TO $5,000. THIS SEEMS LIKE AN ISSUE THAT URGENTLY NEEDS TO BE LOOKED INTO AS MANY CONSUMERS ARE BEING LEFT TO PAY THIS EXCESSIVE BILL FOR AN ISSUE THAT I BELIEVE MERCEDES BENZ KNOWS IS A SYSTEMIC PROBLEM WITH THE ENGINE IN THE C250 MODEL.
Engine, Fuel/propulsion system, Nov 27, 2019
WHENEVER I WANT TO SPEED UP TO PASS A VEHICLE OR/AND TO ENJOY A RAPID ACCELARATING ENGINE LIGHT COMES UP AND IT TURNS INTO LIMP MODE.THIS IS A SERIOUS SAFETY ISSUE
Air bags, Service brakes, Engine, Oct 9, 2019, crash
TL* TAKATA RECALL. THE CONTACT OWNS A 2013 MERCEDES-BENZ C250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V043000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE PASSENGER AIR BAG WARNING INDICATOR WAS ILLUMINATED. ON ONE OCCASION, WHILE THE CONTACT'S VEHICLE WAS STOPPED, ANOTHER VEHICLE CRASHED INTO ITS REAR DRIVER'S SIDE. THE CONTACT STATED THAT THE HEADRESTS DETACHED DUE TO THE IMPACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT RECEIVED INJURIES TO THE NECK AND BACK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN. AFTER THE CRASH, THE ABS, AIR BAG, AND SEVERAL OTHER UNKNOWN WARNING INDICATORS ILLUMINATED. ALSO, THE BRAKES FAILED TO OPERATE PROPERLY AND THE VEHICLE BEGAN TO STALL. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF HOUSTON GREENWAY (LOCATED AT 3900 SOUTHWEST FREEWAY, HOUSTON, TX 77027, 713-489-211) WHERE THE BRAKES WERE REPAIRED; HOWEVER, THE FAILURES STILL OCCURRED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Engine, Jul 24, 2019
LOUD RATTLE AT COLD START UP THAT LAST FOR APPROXIMATELY 5 SECONDS. DIAGNOSED BY SEVERAL MECHANICS AS A KNOWN ISSUE WITH CAM SHAFT VVT. CAM SHAFT ADJUSTER
Engine, Jul 15, 2019
WHEN THE VEHICLE IS STATIONARY, IT TAKES FOUR CLICKS TO TURN OVER. AFTER TURNOVER, IT IDLES ROUGH, AND MAKES A RATTLE NOISE AROUND 1500 RPM. MERCEDES RAN A DIAGNOSTIC AND SAID IT WAS A P034062 CODE AND RECOMMENDED REPLACING CAMSHAFT ADJUSTERS AND CAMSHAFT ADJUSTER MAGNET AND SEALS. THE COST WAS $4500. THIS IS A VERY COMMON PROBLEM IN THESE MERCEDES AND I BELIEVE THEIR SHOULD BE A RECALL AS THIS COULD CAUSE ENGINE DAMAGE WHILE DRIVING OR POSE A SIGNIFICANT SAFETY ISSUE.
Power train, Engine, Fuel/propulsion system, Jun 16, 2019
CHECK ENGINE LIGHT CODE, P0340, CAMSHAFT POSITION SENSOR. PROBLEM INCLUDES DIFFICULTY STARTING CAR, ENGINE KNOCK UPON START, AND MISFIRES ACCELERATING TO PASS AT HIGHWAY SPEEDS.
Engine, Mar 28, 2019
ON MY 2013 C250 ONLY WITH 55K MILES, A RATTLE NOISE BEGINS ON THE ENGINE(SOUNDS LIKE A DIESEL ENGINE) THE EXHAUST CRANKSHAFT ADJUS, CENTRAL VALVE& CRANKSHAFT TENSIONER DEFAULTS) THERE WHERE 3 CARS ALL 2012 C250, 2013 C250 IN THE MERCEDES-BENZ DEALERSHIP (MERCEDES-BENZ OF CORAL GABLE WITH THE SAME ISSUE) THIS IS A CLEAR AND WELL STATED AND RECORDED CASES IN WHICH MB USA SHOULD ACCEPT THE DEFECT AND RECALL THIS ISSUE, MANY PEOPLE ALSO IN THE RECORD HAVE PAYED $4-5K FOR THIS COMMON ISSUE. FINALLY, NHTSA SHOULD LOOK INTO THIS MATTER AND FORCE MB USA TO OWN THIS WELL TOO COMMON DEFECT. I AM OBLIGATED TO ASK FOR LOANDS TO PAY FOR SOMETHING THAT IS A CLEAR MANUFACTURE DEFECT
Engine, Jan 2, 2019
AS I WAS DRIVING TO COME TO A STOP AT A LIGHT, THE ENGINE LIGHT CAME ON AND THE ENGINE STOPPED IN THE MIDDLE OF ROAD. LUCKLY I WASN'T ON MAJOR HIGHWAY OR ELSE IT WOULD HAVE BEEN A MAJOR ACCIDENT. AFTER READING FARTHER REPORTS THIS INCIDENT HAS HAPPENED NUMEROUS OF TIME FOR THE SAME ISSUE AND AS WHAT HAPPENED TO ME. MERCEDES DID NOT DO ANY RECALLS OR PUT OUT ANY SAFETY NOTICES TO CUSTOMERS. THIS IS MAJOR SAFETY VIOLATION AND I FEEL THAT THEY DID NOT THINK ABOUT THE SAFETY OF THE CUSTOMERS. I CONTACTED THE MERCEDES HEADQUARTERS AND NOTIFIED THEM OF THIS ISSUE AND THEY HAD NO ANSWER FOR THIS PROBLEM. I FELT MY LIFE WAS IN JEOPARDY BECAUSE OF THE PROBLEM WITH THE MANUFACTURING OF THE MERCEDES ENGINES AS WELL AS THE OTHER CUSTOMERS THAT HAVE BROUGHT UP THIS COMPLAINT. THEY WOULD NOT FIX THE PROBLEM INSTEAD OFFERED A LOUSY INCENTIVE OF $1000 TOWARD NEW VEHICLE OR $500 TOWARD A CERTIFIED PREOWNED VEHICLE. THEN THEY ALSO CHARGED ME $800 TO DIAGNOSE THE PROBLEM. THEN TO TELL ME AFTER THAT THAT IT MIGHT NOT FIX THE PROBLEM AND RECOMMEND A NEW ENGINE. WHY SHOULD I PAY FOR A ENGINE THAT GOES OUT AT ONLY HAVING 110000 MILES ON IT. A TOP CLASS CAR DEALER AND THEIR ENGINES GO OUT AT 110000 MILES. TOTALLY UNACCEPTABLE.
Engine, Nov 30, 2018
HAD TO REPLACE CAMSHAFT AND CAMSHAFT ADJUSTERS WHICH TOTALED $5,000 IN REPAIRS. TECHNICIAN SAYS THEY WAY IT WAS DESIGNED HAS CAUSED MANY PROBLEMS AND COMPLAINTS WHICH ARE LISTED ONLINE. PLEASE ALSO LET ME KNOW IF THERE IS A BETTER WAY TO GET AN UPDATE ON THIS ISSUE OTHER THAN WRITING A LETTER.
Engine, Oct 31, 2018
TL* THE CONTACT OWNS A 2013 MERCEDES BENZ C250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED AND THE VEHICLE WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ENGINE CAMSHAFT ADJUSTING GEAR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 92,000.
Electronic stability control (ESC), Engine, Oct 5, 2018
I WAS EXPERIENCING AN ENGINE STALL WHEN STARTING MY VEHICLE AND A RATTLING LIKE NOISE COMING FROM THE ENGINE AS WELL IN EARLY JANUARY 2018. MY ENGINE LIGHT SENSOR CAME ON ABOUT 2 DAYS LATER. I TOOK MY CAR TO MB LONG BEACH AND WAS ADVISED THAT I NEEDED TO HAVE THE CAMSHAFT ADJUSTED WHICH WOULD COST ME APPROXIMATELY $4K+. IT WAS FURTHER EXPLAINED THAT THIS ISSUE WAS DUE TO A CRACK IN THE SHAFT AND THE OIL IS NOT BEING PROPERLY DISPERSED. AFTER FURTHER INVESTIGATION ON MY OWN BEHALF, THIS IS AN ENGINE MANUFACTURER DEFECT AND THERE ARE SEVERAL CONSUMER COMPLAINTS REGARDING THIS SAME ISSUE. AFTER CALLING MB USA SEVERAL TIMES, I FINALLY RECEIVED A CALL BACK STATING, I COULD RECEIVE A "1-TIME, 10% OFF THE TOTAL COST OF THE REPAIR. IF THIS WAS A CONSUMER RELATED VEHICLE REPAIR NEGLIGENCE THEN THE CONSUMER COVERING THE EXPENSE WOULD BE THE RIGHT THING TO DO, BUT WHEN THIS IS A DEFECT FROM THE MANUFACTURER AND MB IS AWARE OF IT THEN THIS EXPENSE SHOULD BE ONE THAT SHOULD COVER.
Engine, Sep 22, 2018
85000 MILES, REGULAR OIL CHANGES AND MAINTENANCE, DID NOT DRIVE FOR 8 MONTHS, AFTER 1 MONTH OF DRIVING, ENGINE WOULD NOT START AT TIMES AND SOUNDED STRANGE WHEN CRANKING ENGINE WOULD EVENTUALLY START AND RUN O.K., TOOK VEHICLE TO DEALERSHIP AFTER 2ND OCCURENCE, ACCELERATION HAS ALWAYS LAGGED SINCE PURCHASED-TURBO LAG ??? DEALERSHIP SAID PROBLEM WAS INTERNAL WITH CAM TENSIONER POSSIBLY
Engine, May 22, 2018, fire
TL* THE CONTACT OWNED A 2013 MERCEDES-BENZ C250. WHILE DRIVING 30 MPH, A FOUL ODOR ENTERED THE CABIN OF THE VEHICLE AND SMOKE WAS SEEN. THE CONTACT EXITED THE VEHICLE AND THE ENGINE CAUGHT FIRE. A POLICE REPORT WAS NOT FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE CONTACT SUFFERED SMOKE INHALATION THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN MERCEDES-BENZ DEALER IN PALM BEACH, FLORIDA AND DEEMED DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,200.
Engine, May 1, 2018
MY CAR HAS 47K MILEAGE AND THE CHECK ENGINE LIGHT WAS ON A FEW WEEKS AGO. THE ERROR CODE WAS P0340 CAMSHAFT POSITION SENSOR CIRCUIT MALFUNCTION. THE MERCEDES BENZ DEALER TECHNICIANS CHECKED THE CHECK AND FOUND THAT THE ISSUE WAS CAUSED BY TIMING CHAIN AND THEY HAD TO REPLACE IT. I DID RESEARCH ONLINE AND FOUND LOTS OF MB C250 2012 AND 2013 CARS WITH SIMILAR MILEAGE (40K TO 60K) HAD EXACT SAME ISSUE AS MINE. IT CAN CAUSE CRANKY START, FAILURE TO ACCELERATE WHILE DRIVING AND LOSING POWER. IT CAN BE EXTREMELY DANGEROUS WHEN CAR WITH THIS ISSUE ON THE ROAD, ESPECIALLY ON HIGHWAYS.
Power train, Engine, Fuel/propulsion system, Mar 8, 2018
I WAS ON I-95 AND THE CAR JUST STARTED SHAKING AND WOULD NOT ACCELERATE,VERY DANGEROUS. THE CAR ALSO HAS A DANGEROUS LAG WHEN TRYING TO ACCELERATE. I WAS TRYING TO ACCELERATE MAKING A U TURN TO ON COMING TRAFFIC AND THE CAR WOULDN'T ACCELERATE NEARLY CAUSING A CATASTROPHIC LIFE THREATENING ACCIDENT. I HAVE HAD MY CAR AT THE DEALERSHIP FOR 3 MONTHS TRYING TO FIX THE PROBLEM AND TO DATE EVERY TIME I GET IT BACK THE SAME THING HAPPENS. MY PAPERWORK IS WITH MY CAR THAT HAS BEEN AT THE DEALERSHIP SINCE FOR 3 MONTHS.
Electrical system, Other or unspecified, Engine, Nov 14, 2017, fire
MY CAR BURNT YESTERDAY MORNING ON MY WAY TO WORK, NO WARNING, NOTHING NOTED. JUST STARTED SMOKING AND THEN FLAMES CAME UP AND BURN THE WHOLE FRONT END
Engine, Jun 26, 2017, fire
TL* THE CONTACT OWNED A 2013 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER, MERCEDES OF NAPERVILLE LOCATED AT 1569 OGDEN AVENUE NAPERVILLE, IL,60540, WHERE THE FAILURE WAS NOT DETERMINED. NO INJURIES WHERE SUSTAINED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE, THEY INFORMED THE CONTACT THAT AN INVESTIGATION WAS BEING DONE. THEY ALSO INFORMED THE CONTACT THAT DEPENDING ON THE INVESTIGATION FURTHER ASSISTANCE WOULD BE PROVIDED. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. THE VIN WAS NOT AVAILABLE.
Engine, Feb 2, 2017
MERCEDES RELEASED A BULLETIN TO THEIR DEALERSHIPS THAT STATED THE RADIATOR HAS A COMPONENT THAT BURSTS AND CAUSES THE HEATER, AND ALL MOST ENGINE PARTS TO CLOG. THE ISSUE WAS TOLD TO ME TO BE "RARE". THE REASON THAT IT IS NOT CONSIDERED A RECALL BECAUSE IT HAS NOT HAPPENED ENOUGH. SEE ATTACHED REPORTS FROM WHEN I TOOK MY CAR FOR A BASIC A SERVICE N 1.16.17 AND LESS THAN TWO WEEKS LATER MY HEAT STOPPED WORKING, I TOOK MY CAR BACK TO MERCEDES IN DOING SO, THE ADVISOR STATED THAT THE RADIATOR HAS THE ISSUES THAT ARE KNOWN BY MERCEDES. I WAS TOLD BY THE ADVISOR THAT DURING MY A SERVICE THAT THE FLUIDS WERE NOT CHECKED. I DON'T UNDERSTAND BECAUSE ON THE REPORT IT HAS THAT IT WAS CHECKED. WHY ARE WE AS CONSUMERS BEING RIPPED OFF BY THESE LARGE DEALERSHIPS AND THEIR LEGAL PRICE GAUGING I WAS QUOTED A PRICE FOR 3K, WHICH IS UNREALISTIC WHEN I JUST PURCHASED MY CAR LESS THAN 5 MONTHS AGO. IN ADDITION PRIOR TO ME PURCHASING MY CAR I TOOK IT TO THE DEALERSHIP TO HAVE A PRE PURCHASE INSPECTION DONE, AND WAS TOLD THAT THE CAR WAS IMMACULATE CONDITION. THIS IS A DISGRACE AND IM EXTREMELY IRRITATED WITH THIS ISSUE, PLEASE HELP ME.